1/5 Junk A. 4 months ago on Google
Took
my
wedding
ring
in
for
repairs
and
they
DESTROYED
it!
Worst
customer
service
experience
of
my
life.
Let
me
start
by
saying
i
bought
this
ring
from
this
shop
and
for
some
reason
they
turned
the
whole
ring
gold,
that
was
just
the
start
of
the
issues,
after
6
months
of
waiting
and
3
repairs
through
2
different
repair
men
of
theirs
its
still
lopsided
at
the
repair,
looks
silver
now
blended
with
gold,
and
all
the
metal
bevels
are
worn
WAY
down.
They
tried
to
say
its
from
me
wearing
it
last
time,
but
you
can
clearly
see
thats
not
true
if
you
look
at
the
original
ring,
which
they
refuse
to
do.
How
much
metal
can
i
wear
off
the
ring
in
5
years?...
Is
it
gonna
disintegrate
before
im
60,
get
real.
I
paid
a
grand
for
this
ring
from
them,
then
paid
$200
for
the
repair,
and
now
im
just
gonna
sell
the
ring
and
get
a
different
band
instead,
i
had
to
give
up
hope
on
em...
This
is
my
WEDDING
RING!!!
They
said
if
it
didn't
look
exactly
like
the
pics
on
repair
that
they
would
replace
the
ring,
then
refused
multiple
times
and
kept
repairing
it
over
and
over.
You
better
record
them
if
you
take
something
in
for
repairs,
they'll
lie
right
to
your
face.
They
told
me
last
time
"of
course
it
wont
look
like
the
original"
then
why
would
i
repair
it?..
Does
everyone
pay
for
a
repair
and
expect
a
half
azzed
job?
Staff
is
not
professional
at
all
and
keep
trying
to
show
me
a
pic
after
they
repaired
it
and
say
it
was
before,
when
i
have
a
pic
right
before
i
went
in
and
its
clearly
fine,
they
wouldnt
even
look
at
it.
Ill
avoid
Kay
jewelers
now,
thats
sad
cause
my
family
has
been
going
for
generations,
but
well
find
a
different
jeweler
now.
Last
pic
is
ring
in
original
state,
CLEARLY
VERY
different.
I
loved
how
the
bevels
looked
like
diamonds,
now
its
circles
and
they
say
i
wore
it
down,
My
fault
they
say.