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Frequently mentioned in reviews: hotel (21) Ondo (10) room (7) rooms (6) service (6) town (6)
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  • 1/5 Yemi O. 2 years ago on Google
    If you want a hotel with hot water, towels, clean rooms and basic amenities DON’T STAY in this hotel . If I could give them a negative star I would. We booked several rooms in the hotel but had to leave for another hotel the next morning . The hotel was dirty, electric sockets falling off the walls and permanent stains in the bath tub. for the one night I had to buy towels and placed them on the bed and used it to cover the pillow before I could sleep . The most horrible experience I’ve had in a hotel.
    3 people found this review helpful πŸ‘

  • 2/5 Naomi 1 year ago on Google
    Customer service is so bad, I had to beg to come and clean the room. The room service guy came and changed only the sheet without sweeping, no toiletries in the bathroom. The electric socket were bad and it spoilt all the appliances plugged to it. They have this no food can be brought into the room (if the food is not gotten from the hotel ), the elevator was also not functioning properly, it is better to use the staircase to avoid stories.......πŸ˜‰
    3 people found this review helpful πŸ‘

  • 3/5 Emmanuel Frank O. 3 years ago on Google
    Located in the ancient city Ondo town, this hotel is prime for entertainment, luxury and relaxation. Though this is an old name in the hospitality business in the town, it still provides all required. The hotel needs a lot of upgrades though to be able to compete with emerging hotels around town. Good customer care and attention to details is an added advantage. Secured and generally a good place to spend some time in, especially for those visiting Ondo town.
    1 person found this review helpful πŸ‘

  • 3/5 Francis A. 1 year ago on Google
    The hotel looks beautiful on the outside great location but the room I got the jacuzzi was unhinged and leaking the second shower room does not have hot water on my first day it took over two hours to get breakfast. The lift also stopped working and it took two days to fixed it. But from the room balcony you see ondo Town and its quite scenic
    1 person found this review helpful πŸ‘

  • 5/5 Olugbenga O. 1 year ago on Google
    The only thing lacking there is a swimming pool. Every other thing is 5 Star.

  • 1/5 Ifedola O. 8 months ago on Google
    Customer service is very poor. Their reception is very poor, unfriendly and inattentive. This is not their first time.

  • 4/5 JOHN DAMOLA F. 4 months ago on Google
    This is a one in town hotel in Ondo City. It is located along Ademulegun road. It is the only hotel in Ondo City that uses lift. There's full power supply and probably free Wi-Fi for their guests. This hotel is highly recommend for those who know what it means to enjoy life.

  • 3/5 Asiwaju Ifeanyi P. 7 months ago on Google
    I kept wondering why someone will invest over a N100m on an hotel and then hand it over to incompetent folks. Good location, modern structure, facilities and accessories but service is next to zero. I lodged for 2 days and it was one service issue or the other. Worst of all, the corridors were smelling of dead rats. The 2nd day was the worst. I discovered that the toiletries were not replaced and called the front desk. They kept me waiting for more than 30mins with a promise that they were bringing it. When I angrily confronted them, they told me that the store keeper had taken the store keys to church and won't be back till after midday. The owner of that place should take charge if he truly want to own and operate a successful hotel.

  • 3/5 Chukwunonso U. 5 months ago on Google
    It's just an average hotel in a small town. Don't expect too much. The price is fair. Their food was good. There is no WiFi. The electricity is not stable either. The rooms are manageable. The noise is what I disliked the most. They allow outsiders to watch football in the building, and they make a LOT of noise. The AC had no remote control, and the temperature was quite low. Be careful so you don't catch a cold.

  • 5/5 Temitayo Tobi A. 9 months ago on Google
    I enjoyed my stay there

  • 5/5 Chukwuka Joel J. 10 months ago on Google
    Very big carpark space and excellent rooms,high raise building.

  • 5/5 Chukwuka Joel I. 10 months ago on Google
    Nice environment and spacious garden and carpark space and excellent service.

  • 4/5 Olaitan O. 1 year ago on Google
    Was not an easy find using Google maps, but the quality was quite a surprise for the location!

  • 2/5 ige s. 1 year ago on Google
    I still don't know why they didn't allow food in the room... Apart from that bad receptionist, they should please teach their receptionist on how to talk to customers

  • 4/5 Olatunji O. 1 year ago on Google
    One of the best hotel in Ondo City (Ondo West Local Government), Ondo State. I know virtually all the Hotels in Ondo West here and i must say, Polak is outstanding.

  • 1/5 O. Isaac A. 2 years ago on Google
    Extremely and extremely poor hotel. Can never and will never recommend to anyone. Everything there is not working, potential hazards all around. An hotel without towels, toilet roll, bad taps/showers, air-conditioning working intermittent, very dirty rooms and slots more...... Extremely and extremely bad place...

  • 1/5 drbentoluene A. 1 year ago on Google
    Rude staff, lack of maintenance, greedy set of security and wicked management

  • 3/5 Smart O. 2 years ago on Google
    A splendid place. Accomodations are neat and spacious, staff are courteous and dutiful.

  • 5/5 Tope d. 2 years ago on Google
    Polak Hotels is one of the best hotels I have visited, at list I am a traveler, before I don't believe they can have this kind of wonderful hotel in Ondo tawn, in fact I can't express my mind enough, I concur to this wonderful home away from home, God bless the M.D of this Polak Hotels

  • 3/5 Celestina A. 2 years ago on Google
    Its a very beautiful place with good rooms but very poor kitchen services. I went to bed hungry because whoever mans the kitchen was unavailable to attend to me.

  • 4/5 Adekunle O. 2 years ago on Google
    Polak Hotels is a high class hotel located in Ondo City. It has a good bar and restaurant and the services are top notch. The prices are reasonable considering the quality of services rendered


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