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Frequently mentioned in reviews: chocolate (82) museum (47) audio (18) history (17) chocolates (13) demonstration (13) interesting (12) visit (12) experience (12) taste (11)
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  • 4/5 Bianca W. 2 years ago on Google
    Nice museum with extensive history on how chocolate was discovered, how it spread around the world, and of course how cocoa and chocolate are made. The exhibits are great and the audio tour really well done. There's not a lot of interactive stuff going on though. I've been to a variety of chocolate museums in different countries, and this one looked the newest, shiniest, but had the fewest tasting stations. There's really only one place at the end, where they do a little presentation of how to make filled chocolates (it really just how to fill the moulds, they don't go through the chocolate and filling making process) where you can taste a few different varieties of chocolate buttons. It's nice, just a bit sterile without the level of interaction I'm used to from other chocolate museums.
    9 people found this review helpful 👍

  • 4/5 Yvonne S. 5 months ago on Google • 179 reviews
    Sehr detailliert wird man mit einem portablen Audiogerät durch die Räume gelotzt. Wir haben uns ein Zeitfenster gebucht was auch wirklich gut war, denn ohne Reservierung wurden die Leute um uns herum wieder weg geschickt. Es ist mit vielen Bildschirmen und einer Menge Gegenstände rund um die Gewinnung und das Trinken von Schokolade ausgestattet. Einzig die heiße Schokolade für 3€ war eine Enttäuschung, denn das war eine große Menge warme Milch mit einem mini Stück Schokolade am Stiel.
    1 person found this review helpful 👍

  • 5/5 Yuezhe L. 4 months ago on Google • 218 reviews
    Very informative exhibition about chocolate from cocoa variety, plantation, harvesting, export, and the making of variety of chocolate. The ticket is worth it. And it’s fun and interactive.

  • 4/5 yunus b. 7 months ago on Google • 78 reviews
    The best part is that you can have Unlimited 4 different chocolates at the end, it is necessary after all the things you see. The place gives a good idea about how chocolate is made, but very old. I got an ancient listening device with no battery left in it... Also, does not give any museum vibe. Still they have good historic stuff.
    2 people found this review helpful 👍

  • 2/5 Lauren A. 8 months ago on Google
    ☑️ This is a museum that is great for families with younger children as there is an all you can eat chocolate section, lots of cute characters and things to see, and it teaches them about the history of chocolate in an immersive way. The rooms were decorated well, and there was an interactive cacao mixing game which made it more engaging. ❎ As an adult, I found it quite juvenile and the audio tour was really quiet on the handheld device, with the volume being ‘locked’ to avoid users tampering with the settings. We also figured that you could just press ‘>>’ to go the next sound clip rather than scanning the button in the room. Additionally, the museum was EXTREMELY busy, so it was very overwhelming on the senses- it got very hot and smelly in the rooms, and it was really loud too. The movie section at the end was really poor, with outdated animation from seemingly decades ago which didn’t teach anything new, but instead silently demonstrated what you’d already been taught, but with bad quality magical animations. Lastly, the museum is across three floors with no elevator that I saw, and the rooms are quite tight around the exhibits. Therefore I wouldn’t say it is reliably accessible to wheelchair users. I wouldn’t say that this museum is worth visiting unless you need to entertain your children for a few hours. Workshop: I bought my partner a chocolate making workshop here, and that was great fun. We piped chocolate into shapes (terribly) and then we’re taught ways of decorating. This was great, and I’d give it 4 stars. It was the museum that wasn’t as enjoyable.
    3 people found this review helpful 👍

  • 1/5 mahdieh s. 2 years ago on Google
    Noting interesting and so boring.you can see some basic instrument which were used in last years to produce cocoa or use chocolate that were not special for me.the gift was owful(a small pack with 8 piece of chocolate🙄🙄😱) if you wanna go to real chocolate museum then you can visit chocolate nation in antwerp. In that place you will have special experience.since main reviewers are tourists they can not compare with the chocolate museums this is why high score for this place.
    3 people found this review helpful 👍

  • 4/5 Dmitriy C. 1 year ago on Google
    Nice museum with very detailed (sometimes too much detailed) information. Also some free chocolate in the end and the demonstration (not that spectacular one in an overcrowded room). If you are planning to take the audio guide (which is recommended, a lot of languages are supported), bring the headphones and expect to spend there 2 - 2.5 hours. 1 hour is definitely not enough, don’t come on 4 pm. It took us around 15 minutes waiting in the queue on Saturday afternoon, despite we had the tickets already. One line is for all, not so well organized.
    3 people found this review helpful 👍

  • 5/5 Mayet Z. 8 months ago on Google • 135 reviews
    Visiting chocolate museum was amazing! Even if it was weekend and full by people you didn't had to wait for too long in order go get inside. They also have a story line in many different langauges so you can learn so much about the chocolate. They did also a live demonstration and you have the chance to taste the chocolate in 3 types white, dark or classic. After visiting chocolate museum, take a river cruise to see the beautiful city.

  • 4/5 samuel K. 1 year ago on Google
    I would give this museum a high rating for the precious artifacts it is displaying, it is a small museum but it has many rooms inside to enjoy, created in 2004. I am certain it did take some time & effort in setting up this place. I did not like the audio thingy that you swipe and put on your ear to listen to each story, and I did not like that this place was very crouded, it was too stuffy inside. I don't recommend to come on a busy day because it is small, and it you don't like museums perhaps this is isn't your thing. And don't put high expectations on getting much free chocolate with your ticket, you need to buy the good stuff.
    2 people found this review helpful 👍

  • 4/5 Farhan K. 7 months ago on Google • 97 reviews
    During my visit to Brugge, I decided to indulge in the chocolate heritage of Belgium at Choco Story. Spread across four floors, this museum offers a captivating journey through the history of chocolate, something Belgium is renowned for. At €11 for an adult ticket, it's reasonably priced. While it does promote itself as family-friendly, I found it a bit challenging for younger children in pushchairs or those needing wheelchairs. There is a lift, but certain sections remain inaccessible. The highlight was the optional chocolate-making class towards the end, although it comes with an additional charge. Plus, the unlimited selection of chocolates, courtesy of the sponsoring chocolate maker, was a delightful treat. While it might not rank as the best museum experience, it's worth considering if you find yourself in Brugge and have an affinity for chocolates.

  • 3/5 Abram M. 3 months ago on Google • 59 reviews New
    Very underwhelming as a museum. I was excited about chocolate history, while the museum is good, they need to work on the audio narration. It's horrible, sometimes it plays, sometimes it doesn't. Plus there are like 78 different audio waypoints for a small building; they're too much and it gets pretty boring. But they do have some fun games you can play and the best part is that at the end you get free chocolates (kind of as much as you can eat).

  • 5/5 chrishullphoto 2 years ago on Google
    How can you visit brugge and not visit the chocolate museum. Lots to take in and learn about where chocolate comes from and how it is processed from raw bean to chocolates. There is even a live demonstration from a chocolatier who effortlessly explains the process in French, Dutch, English and German😲 that was hugely impressive. And you get a sample bag to take away with you too. 10/10 experience
    1 person found this review helpful 👍

  • 5/5 Tina 7 months ago on Google
    Great place to stop by for just 13€! We also did the fries museum for an extra 6€ (total 18€). Choco-story has audio-guided tours so you can go at your own pace, several floors and rooms to explore the history of chocolate, all you can eat chocolate to taste, and a praline chocolate demonstration. You can easily spend 1-2 hours here!
    1 person found this review helpful 👍

  • 4/5 J U. 1 year ago on Google
    The museum is adopted for all ages. You get a device at the start which you use to scan tags along the way that tells the complete story of chocolate. The storytelling is adapted at start to kids or adults and you can choose different languages.
    1 person found this review helpful 👍

  • 4/5 Suneela I. 2 years ago on Google
    Ok for one time visit, e-audio will take you through origin of chocolate. Live demonstration counter also you get to eat chocolates to your satisfaction at the 'all you want to eat station' you can also enjoy Animation video of chocolate factory.
    1 person found this review helpful 👍

  • 4/5 123 N. 2 years ago on Google
    Nice little museum where you can learn a lot about the history of chocolate. There are some interactive elements like touchscreens what makes it interesting even for kids. Would recommend to buy tickets in advance because the museum can be very crowded.
    1 person found this review helpful 👍

  • 3/5 April C. 2 years ago on Google
    Lots of stairs, lots of artifacts. Final floor inaccessible to wheelchair-bound patrons. Audio tour was a little wanting. We did get a few free chocolates at the end.
    1 person found this review helpful 👍

  • 5/5 Matei T. 7 months ago on Google • 20 reviews
    Awesome place if you're into chocolate! A good part of the museum goes in-depth on how Cocoa beans were harvested and processed throughout history, as well as how the different types of chocolate are made. There are also plenty of chocolate art pieces/statutes to be seen. The final part of the museum consists of a free tasting area, as well as a live demonstration of how pralines are made, after which, of course, the pralines are given to the audience to enjoy. All in all, awesome experience and lots of chocolate to be eaten as part of it, too.

  • 4/5 Jóhanna M. 1 month ago on Google • 12 reviews New
    When we arrived on a Saturday afternoon, the museum was full, but they told us to come back an hour later and then there were tickets available. Seeing chocolate as a whole in a historical context before getting deeper into the actual process is interesting. I just wish the beginning of the audio guide was a bit clearer and maybe a bit of an introduction is missing. But the audio guide got better and is still worth a listen in my opinion. At the end of the museum, there was a little show how chocolate was made.

  • 4/5 Jon Kåre B. 10 months ago on Google
    Positive: Nice museum with a good presentation on chocolate, its origin and how it has been made and used. Easy to walk around the floors and there is a live presentation on chocolate making. Also possible to attend chocolate workshops where you can make you own chocolate. Great for both adults and kids. Free chocolates at one point in the museum. Negative: A couple of rooms was very hot. Volume on the electronic guide is low, bring you own headset to connect and get the best experience.

  • 5/5 Marta S. 10 months ago on Google
    Interesting, interactive and fun museum. You get to taste some basic chocolates, play some games, listen to the audio tour about the history of chocolate and watch a demonstration of how praline bonbons are made. Definitely recommend! It was a bit crowded, but that's because of the weekend and high season!

  • 5/5 Inês Filipa M. 1 year ago on Google
    Available in different language, so everyone can interact along the rooms, which is really interesting and appellative. I really love it, because was really engaging, suitable for all ages. And at the eat we had All you can eat chocolate 😋

  • 5/5 Cristian M. 1 year ago on Google
    Superb! I have spent 1,5 hours inside. The museum is very well organized, the audio guide received at the beginning of the tour gave me detailed information about all the exhibits. At the end of the tour there was a chocolatier who presents how he makes the chocolate pralines...and served us with them.

  • 4/5 Stephen H. 8 months ago on Google
    Descent museum to explore for an hour or so. Our 7 year old loved tapping his audio guide at all of the info points to hear explanations of the exhibits. Our 5 year old preferred the little games dotted around the floors and mostly the free chocolate button samples. The praline making demo was very good.

  • 4/5 Kevin L. 5 months ago on Google
    Fun and interesting museum of the history of chocolate. Learn about the origins all the way to modern day creation. Free samples at the end!

  • 5/5 Els C. 1 year ago on Google
    So many ways to learn about chocolate. every sense is stimulated. The demonstration was also very interesting. If you want to expand your knowledge then you will be needing three hours to visit this.

  • 5/5 Deepika - Tarot Reader & H. 7 months ago on Google
    For kids it's fantastic to visit this place. We clubbed it with the Fries Museum, we found the chocolate museum was a great experience and you get to know many insights about the origin of cocoa and how it became available to us.. They do give chocolate shows for free and a workshop for chocolate making was paid I guess. But just to explore it's an amazing experience.

  • 4/5 Iris Menendez L. 1 year ago on Google
    Very nice place to learn more about this delicious ingredient. I recommend to buy the combo ticket with the french fries museum. Is a very interactive and futuristic museum, it has a lot of kid-friendly activities. The audioguides are in a variety of languages such as french, english, spanish or portuguese but watch out, the interactive panels have a reduced offer. Each time my boyfriend tried to play it switched from portuguese to spanish. The visit is around 1h and at the end you can watch how they make a praliné filled sweet which you can taste.

  • 3/5 Jack G. 2 years ago on Google
    Good to see but the tasting of the chocolat at the end would make it the nice.

  • 5/5 Mike K. 2 years ago on Google
    Excellent museum for the family. We have two little children and they enjoy it. Great audio guide for English/French/German/Netherland/Italian. The animations are amizing and new. The little movie is also a recent 3d production. Additional in the museum for kids is that there is a great game for them. About 10 stations all around. Also adult people learn a lot about chocolad an the production. We spend +/- 2 hours.

  • 5/5 Yvonne G. 2 years ago on Google
    Very interesting museum with facts about the origins of chocolate, the process of making chocolate and the history of Belgian chocolate. At the end you get a demonstration of how to make pralines and a little goodie bag to taste it yourself (as expected, it's really really good)

  • 5/5 Em 2 years ago on Google
    Worth it if you want to know in-depth chocolate history and how chocolate is made now - super interesting! It was cool how you could tap on some areas with your audio guide and the recording would automatically play, so you don’t have to press anything confusing. Best part was the demonstration- Gilles was amazing and spoke through the whole demonstration in Dutch, English and French. So thoughtful and a huge effort so that everyone could understand!

  • 3/5 Sascha R. 2 years ago on Google
    Very nice and informative museum detailing the story of chocolate. At the end there is a demonstration of how Belgium pralinés are made. There are multiple stations with games and quizzes and some other interactive things. However, as nice as the museum is, it was way too packed for the current times. Also nobody bothered to check any vaccination status, which considering the interactiveness of some parts (with no desinfection sprays nearby) didn't make me feel very safe there.

  • 5/5 Rhian B. 2 years ago on Google
    Only had a quick self your but didn't make it around the complete museum as limited time in Brugge. Loved the history and artifacts, shop looked reasonable priced as we had to rush through (which was a shame), just wish I had more time to enjoy the museum. I would return but would need more time in Brugge to do so.

  • 4/5 HITCHHIKER's GALAXY G. 2 years ago on Google
    Dont expect to taste lots of chocolates. There is a workshop and a chocolate pocket to try & taste. You listen to your e- audio guides by the sections and learn the story of the chocolate

  • 4/5 Ana Paula C. 2 years ago on Google
    If you love chocolate this will be a great place to go! Very organized museum with a nice story to explain the origin and history of chocolate.

  • 4/5 Dennis G. 10 months ago on Google
    This is a great museum worthy of a visit. 4 stars instead of 5 only because on entering they didn't ask if we wanted to see the lamp/light exhibit (we noticed it on the last part of our visit) and a few of their monitor displays were down, otherwise, 5 stars. Did you know coffee beans were a currency base? I don't think anyone visiting this place will be disappointed.

  • 5/5 Ken D. 1 year ago on Google
    Sweet experience. Plenty of history and how chocolate is made. Loved the hot chocolate cups with mustache dams. The best part was the all you can eat chocolate pieces at the end! Yum!

  • 2/5 Kamila G. 1 year ago on Google
    I was dissapointed and expected something else from this museum. All was digital with barcode installed by exposition. Sometimes was very crowdy, so be prepared. With small kids i wouldnt go there. There was said that we taste chocolade...yes at entrance we got one piece per person and later was only one place where you could try another taste and that was all...of course you could learn a history of chocolade, but I had experiance also a chocolate festival in Amsterdam and over there i have learned more and taste more different chocolates from whole world. Also the price for this musuem in my eyes is way too high... if you like you can go there but I would rather now spend this money in on of plenty chocolate shop.

  • 4/5 Masha 1 year ago on Google
    I think this place is perfect if you come with kids, there’re some games inside. You can also book a work shop which I think is a cool idea if you travel with a group, there’s also 2 chocolate tasting stations and a shop. Also you get an audio guide (there are many languages to choose from), but the queue was huge and we had to wait under the rain for about 15min

  • 5/5 Ofir M. 2 years ago on Google
    Very nice experience, telling the chocolate history at nice way

  • 5/5 Magda K. 1 year ago on Google
    As a huge chocolate fan myself, I couldn't not visit the chocolate museum! It's an interesting and informative experience, for whoever wants to know more about the origin of cocoa and how it ended up to be the chocolate we eat today. The audio guide gives as much information as needed (not too many not too less). The tour lasts around 50'-60' and frankly the rooms are not too spacious, so on a busy day, it can feel overwhelming. Taking the workshop is sth extra, that can only add up to the whole experience and compensate for all the knowledge you got in the meantime (regret for not doing it...)! At the end (obviously), they offer you different types of chocolates, and the gift shop is certainly very interesting with all the treats and souvenirs.

  • 4/5 Annabelle J. 1 year ago on Google
    This was so much better then I expected! It is an interactive walk through of several rooms detailing the history and production of chocolate and unlimited chocolate tasting at the end! You can get an audio device which scans little information codes and talks to you like a real guide would. This was super helpful as it allowed you to take in the displays or historical objects as you listen instead of standing and reading writing. At the end there was chocolate dispensers where you could try as much as you want and an in person talented bilingual chocolatier demonstration of how they make chocolate pralines.

  • 4/5 Ivy E. 1 year ago on Google
    A really informative journey of discovery, where you travel through several rooms uncovering the story of chocolate, from origins to how it became a staple of Belgian culture. Staff are friendly enough and free samples are quite nice (when eaten in moderation) Quite a lot of steps though, so recommended to do before walking around or with as little weight as possible. The multilingual audio guides are an interesting approach to sharing the information as wide as possible.

  • 5/5 Anthony M. 10 months ago on Google
    Fantastic experience! We couldn't visit the one in Brussels due to time restraints and wondered if this one would still be excellent... it was! At first, it feels like any old museum, but it ends up becoming something much more interesting towards the end. Make sure to turn left at the bottom of the stairs when you're done, so you can see the statues, watch a live demonstration of praline making (and sampling) and have All You Can Eat Belgian chocolate! 😁


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Amenities


  • Accessibility
    • ✓️ Assisted listening devices
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot

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