1/5 Valentina L. 1 year ago on Google • 3 reviews
I
booked
an
endocrinological
visit
a
week
ago,
to
be
carried
out
through
the
Unisalute
agreement.
I
didn't
have
the
visit,
therefore,
I
can't
review
the
doctor,
but
I
can
certainly
review
the
organization
of
the
facility
and
the
reception
staff.
First
of
all,
a
week
after
my
reservation,
they
called
me
the
day
before
in
an
unkind
and
polite
manner,
literally
telling
me
that
''The
reservation
was
brought
forward
by
an
hour'',
without
even
asking
me
if
it
was
okay
with
me.
Usually,
when
changing
an
appointment,
you
should
make
sure
that
the
other
party
is
available.
But
anyway,
I
accept
and
am
forced
to
take
an
hour's
leave
from
work
and
travel
an
hour
to
arrive
on
time,
coming
from
Segrate.
It's
a
shame
that
once
there,
they
tell
me
that
the
visit
is
not
possible
except
privately,
since,
being
with
Unisalute,
I
should
have
made
the
booking
directly
through
them
and
notified
them
beforehand,
while
I
had
booked
on
the
Miodottore
website.
They
also
tell
me
that
this
information
is
reported
on
the
site.
Honestly,
either
I've
suddenly
gone
blind
or
it's
not
written
anywhere.
Furthermore,
I
don't
understand
this
need
to
notify
them
in
advance,
when
UNISALUTE
had
already
sent
the
request
to
take
charge
of
the
visit,
both
to
me
and
to
them.
So,
they
already
knew
about
it.
Which
was
also
reconfirmed
to
me
by
Unisalute
who
I
called
back
once
I
left
there.
I
also
tried
to
ask
for
the
reason
why,
despite
being
taken
care
of,
they
couldn't
let
me
carry
out
the
visit.
She
wasn't
able
to
give
me
any
explanation!
Honestly,
it
seemed
like
a
nice
joke
to
me,
as
the
visit
had
already
been
booked
for
a
week.
Not
only
that,
I
had
to
put
up
with
the
calls
from
the
girl
at
the
reception
desk
with
one
of
her
colleagues
(I
think!)
while
they
talked
about
me
IN
FRONT
OF
ME
in
a
pedantic
manner!
Professionalism
underfoot!
I
feel
bad
for
the
doctor
who
probably
would
have
been
a
great
doctor,
but
that
facility
won't
see
a
dime
of
my
money!
Even
if
they
gave
them
to
me
as
a
gift,
I
wouldn't
set
foot
in
them
again!
Reading
the
reviews,
however,
I
understand
that
I
wasn't
the
only
one
to
have
a
bad
experience.
Keep
going
then
it's
the
right
way
to
fail!😊👌
8 people found this review helpful 👍