Oh, where to begin... I called and specifically asked if someone was on site who could diagnose/treat stress fractures because I am recovering from knee surgery and was told by my physical therapist that a stress fracture was most likely what I'd developed. I was told (without hesitation) to come in and that there indeed would be someone who could evaluate my condition. Not once did anyone actually look at the area I was concerned about. Didn't even ask to. Instead, because the doctor had to tend to a personal matter, I was written a prescription for 50 oxycodone with an option to renew. If I hadn't told the doctor that my therapist insisted on a x-ray, I would have just gone home without another word. I went to have the x-ray done in another room and was rushed by the technician despite being unable to walk. I was asked to wait outside (his words verbatim) so, I waited. About 40 minutes later, the doctor returns and asks why I'm still waiting. I tell him that his guess is as good as mine and that I wasn't given any instruction on how to proceed. Making it seem like this information is something I should have come about on my own, I am told that he doesn't believe that I have any significant damage (despite the fact that he never examined me) because our bodies are designed to withstand impact and carry our weight. Furthermore, I am to wait 2 days before I can even learn the result of my x-ray because there was no one available to read them. Another 2 days from there I would be able to see a specialist. There was no "urgent" care provided whatsoever. Avoid this place, unless you need drugs thrown at you indiscriminately.

Amazing service. OJ was incredibly welcoming and understanding and the doctors were incredibly professional

The urgent care visit was very quick and efficient. The offices were were very clean and the staff was pleasant. I was the most happy with the short wait time compared to neighboring urgent care clinics.

OJ was great!

My daughter hurt her ankle recently. We were promptly seen, X-rays were taken which revealed a broken ankle. Luckily, this location has a podiatrist, Dr. Adams and a technician, Jerry, working once a week. This way, my daughter was able to get a cast the next day. The injury and its outcome was explained to me thoroughly, and all my questions were answered. All staff was courteous and professional.

After dealing with rude, dismissive, and outright racist treatment at the nearby City MD I decided to give this place a shot. Now I don’t go anywhere else. The nurses are sweet and treat you like family and service is always near-immediate. I tell everyone I know in the area to go here. I’ve had quick and quality service every time which is extremely rare for urgent care in the city. Usually I would have gotten that one guy who has to ruin it for everyone at least once. But after multiple visits I’m convinced there’s no such person here. Just superlative care all around.

Wonderful staff. Although close to closing, the staff welcomed us. We were triaged and the Doctor assessed my son’s hand, thoroughly and in a short period of time. I appreciate them all and recommend this location. Thank you.

Very kind staff. I fainted during a medical examination and one of the providers went next door to buy me something to eat to raise my blood sugar while the paramedics were on the way. Was shown genuine kindness and concern by the staff

So while visiting NYC I fell ill. With no access to my PCM I chose to go to this urgent care that accepts my insurance. After describing my symptoms to the doctor and asking questions because I was very concerned. He LITERALLY told me to “google it” and was EXTREMELY DISMISSIVE. He continuously spoke over me whenever I countered his rushed inaccurate diagnosis. Thank goodness I felt confident enough to not accept his dismissive demeanor and ask for what I needed until he obliged. I’ll never understand how some healthcare providers become so jaded that they lose compassion and empathy for the community that they are supposed to be serving. The one star is for the front desk employees that were actually nice and helpful.

Terrible experience getting a rapid COVID test at this place. The line was about 40 people when we arrived at opening time, which on January 2nd with the holiday rush seemed not that bad. Wrong! It was the slowest moving line I ever experienced. We waited for FIVE HOURS. And then they somehow refused to take our insurance and charged us $89 per rapid test. And they refused to give us a PCR test at the same time because "insurance only covers one test a day" (that's made up and they refused to use our insurance anyway). This place is a racket and deserves to be reported to the AG for investigation. Wondering about the wait? They had one lone lady doing tests despite the line around the block. Go literally anywhere else.

The medical professionals and the staff are very professional, they care for their patients. Infact, the doctors give you a follow up calls to check on you. I think they are awesome!!

The costumer service here is absolutely terrible! I have been trying to get medical records for over 2 weeks and am being IGNORED by them. Have been told several times I'd be contacted by someone and have NEVER been called. They don't even answer their number for medical records and are honestly not reliable. Wouldn't recommend.

I was just there with concerns of a minor concussion and had one of the most unprofessional and offensive experiences with a healthcare provider I've ever had in my life. Instead of taking me to a room to be examined, the care provider came out into the waiting room and assessed me in front of the receptionist and in full view of the windows to the street. Neither of them took down any of my information. They didn't even ask for my name. When I explained what had happened—that I had slammed my head against a metal security door due to an accident yesterday—the care provider hit her head against the door and said "see I can hit my head and I'm just fine" and then laughed at me. She dismissed all of my symptoms and called it resolved without any inspection of the bump on my head. On my way out I saw them laughing at me and joking about my injury. This was a humiliating and outrageous experience that does not line up with my previous experiences with this clinic. These people should be ashamed to call themselves healthcare professionals, as I experienced neither care nor professionalism. I will not be returning to or recommending this clinic any more.

My visit was very quick, i was in and out in less than 20 minutes, docter Dollison was very professional warm and friendly, he made me feel very welcoming, the front desk MA's Megan and Elizabeth were great. I would give 10 stars.

The doctor who treated me was extremely caring and detailed. I was as cared for in one or the best ways I’ve ever been

Convenient and quick check up good doctors on sight, professional receptionist:)

AG urgent care facility was very caring and warm, I felt I was in good hands, The doctor and the staffs cared I felt the energy of care-love thank u AG urgent Care

Ms. Trishana Ms. Octavia and Dr. Elina made my visit today very comfortable and welcoming.I was treated very quickly and felt in great of hands 👍👍👍👍👍

Excellent service from Joette, Ida, and shakhnoza. Always showing me how much they care for their patients.

I highly recommend Dr.Dollioson. He was personally very knowledgeable and personable. He made feel very comfortable and at ease during visit.

Great service unlike some others. Thanks for professionalism.

A big thank you to the entire staff at this facility. They went above and beyond to ensure I received the service I needed. 100% patient centered care .

Had an exceptionally smooth experience here. Needed a covid PCR test. Booked online, received a confirmation call a few minutes later. Walked in that afternoon, in-and-out within 15 minutes. Friendly staff. Received my results via email the next day, and a follow-up call the day after. Wow!

Where are these positive reviews coming from. I’ve been waiting for my results 48hrs, and have not received an email or a call. I’ve been calling the 718 # and no one is picking up and the 1877 # and let several messages. After standing on line for 3hrs 20 mins to get a PCR Test, we witnessed people not getting there results on a timely manner. They had to come in person bc they haven’t received an email ,call or not picking up. Be prepared to stand on line for along period of time; with only one receptionist.. They only allow 4-5 people at a time, which could take 1hr before they signed you on. We got there at 9:40 am and took the PCR Test at 12:47pm . Be prepared to stand on line.

Wonderful team of nurses and doctors

Excellent place even my PCP was like wow your in good hands here Dr. Nigel is the best and all the staff there are great! Also to the people complaint about COVID test time y’all a mess 5 months ago everywhere was hour long lines what ya expect from people ghesssh

AG urgent care staff very helpful Friendly and Doctors polite hart

Takes very long to get my test back. Completely a waste of time

I went in for a Covid test. The staff was very accommodating and kind. The Doctor seemed to genuinely care about my concerns as well. I highly recommend this location.

Doctors are very friendly and knowledgeable and always helps. Love this place.

Great Doctors! Very caring and attentive. Listen to your concerns and provide accurate diagnosis. Dr. Roman is the best! takes his time, and answers all of your questions. If you’re looking for Doctors that care. This is the place for you.

Hey good evening this is a patient of urgent care of Flatbush Juntion I am all way pleased with all the staff and the doctors there I am going there for years and they are very very good to me respectfully politel. I send everyone that I know there and I never have no problem with them my name is Carla Johnson. They always good with me and I am always satisfied

Great bedside manner, patient and helpful staff, clear concise directions and accommodating appointments.

My experience here was great the MA Megan was very friendly and welcoming, Christian and Monica was very detailed and explained everything that I needed to know, definitely recommend!!!!

My experience at AG urgent care is the best , they doctors explained everything to me in detail , they are patient ,friendly ,they let me feel like I am at home ,I would encourage any and everyone to check it out .

I loved the warm and welcoming greetings I received. I also appreciate how the staff makes everyone comfortable and the visits are so simple and quick. We are so happy.

Octavia was outstanding. She ran the show alone and got me the tests I needed urgently. No provider was available but she got the doctor from a different center and saved the day for me. Seven stars and thank you Octavia.

Amazing staff, very polite and professional. Overall great experience.