I just recently moved into these apartments. From the start the first person I met was Melissa, who was extremely sweet and welcoming. She took us to see three units and was very accommodating the entire time! Through the whole leasing process the staff was very patient and understanding and made the process very smooth. The day of move in the unit I had toured and loved had a wasp nest outside and before I moved in Melissa went above and beyond to ensure it was removed and even walked through the unit twice to make sure everything was perfect for us to move in. The only thing missing was a curtain rod but as soon as I put in the maintenance request the issue was resolved within 24 hours which was amazing!

Do not rent here! There are too many reasons to list but I will just name a few. I was constantly killing cockroaches in my apt even though I was on the third floor and they would spray for bugs but it’s okay because “they’re harmless.” The pool was hardly ever open in the summer because the residents (and really people from all over the local area) would trash it with beer bottles and soda cans. At least the park was always open. On top of that, people let their dogs poop everywhere so that was a real treat; but the sidewalks are white so at least you can see the poop on the sidewalk. Also the complex is home to over a dozen feral cats. The only thing I can praise Creekside for is their maintenance team. They were always friendly and prompt. But even they can’t save this place. The complex is so LOUD at night. You will be woken up in the middle of the night often by loud music, people revving their engine, and fights in the parking lot. You can’t go outside or open your windows without secondhand smoking weed (this could be a pro for some). Rent is also significantly raised every year. The last rent hike was another $100 a month. Logistically, you have to navigate the most traffic-congested area of Jacksonville pretty much every time you leave your apt. Be prepared for every trip to take 30+ minutes, even if the destination is just down the road. Military members also please note that they will not accommodate short fused orders or the demanding schedule that the military sometimes requires of you. They will lie and say they can just to get you to sign the lease. There are so many better, less sketchy places to spend your BAH. This complex is owned by Maryland Management. Go check out their google reviews if you want an idea of what your getting into.

**my review keeps getting deleted since they're only allowing positive reviews** Since I've moved out and rec'd my deposit here is my review. The 2br apts are big but dealing with Maryland Management is NOT WORTH IT!! They don't have to give you a reason for not renewing your lease. I guess paying my rent on time meant nothing but complaining about the weed smell (in the old cabinets, walls and rug) fights and residents who are out of control makes me a bad tenant. Parking is a joke up front. I AM GLAD I AM GONE!! Maintenance did their job and were friendly. For the price you are going to pay..look elsewhere.

Place is a absolute disaster . No security . Homeless doing drugs in the restroom at the pool . Homeless bathing in the pool Homeless washing their clothes in the pool. The gate doesn’t open when you try to go home. Lawn sprinklers soak your when you try to get in your car. Homeless empty the dumpsters onto the ground at night looking for treasure. The manager just says whatever

A few reasons why we are moving out and would never recommend this place. The first being the absolute crazy amount of stray cats that have overrun the apartment complex. I’ve counted about 30-40 cats, maybe more. I’ve been here two years and never once have seen the office try to fix this problem. They say you will be evicted if you feed or associate with the cats. So we’re just suppose to live and walk by starving sick cats every day. There’s a stray cat that “lives” outside my building specifically that attacks my dog every time we leave and try to go down the stairs. I’ve told multiple people, office employees and maintenance about it and at first they laughed thinking it was “cute” to watch the cat mess with my dog. I was told “we will take care of it” but that was 8 months ago. If my dog gets hurt by the cat then who is going to pay the vet bill? I just want to walk my dog in peace and I haven’t been able to do that at all. It’s honestly animal cruelty to let these cats live like this. There once was a stray dog that was outside another building for 2 weeks. It was sick with mange and starving. I called the office and they said “we know”. They didn’t try to help the dog or have it picked up. I was the one who had to rescue the dog, risking my dogs health. I once came home to maintenance men in my apartment, which is okay because I needed a repair, but when I opened the door one of the maintenance men had a box of mine open looking in it and said the words “I knew that was gonna happen” to the other maintenance man standing there. We ended up having to get a camera. So that’s more money we had to spend. A small dog was killed outside my building a couple weeks ago by a pit bull. I have no issues with pits but there are breed restrictions here that no one follows and the office doesn’t enforce. When I registered my dog with them when I moved in, I had to give them so much paperwork and even have my vet fax and email them to prove bailey was an approved breed but I guess no one else has had to do that. My dog was friends with the dog that was killed and it was very hard on everyone in my building. We never once heard from the office about this. Another dog issue is no one picks up their dogs poop. I can point out probably hundreds of basically mummified piles of poops because dog owners leave it there and maintenance and office workers just ignore it. I called the office to see if we could get the piles cleared out by my building and it never happened. I had to call the police because a guy was shooting at the cats and threatened to shoot me when I yelled at him that doing that was illegal and cruel to the cats. The office did support me in this and to my knowledge the man was forced to leave. The one treadmill in the gym has been broken the entire time i’ve lived here 2 years and just keep being told “we ordered a part to fix it”. The pool has been closed more than it has been opened. Our lease is up in a couple months and I cannot wait to leave this place.

August 2023 ~ Today was the Annual Maintenance Service. I was sick this morning when they came and they graciously left me alone. I called Terri in the office a few hours later and told her I was feeling better and to send them back. Kudos to the 3 man maintenance crew. Not only did they make sure all the fire alarm batteries were good and changed my air filter but they put up new weather stripping on the doors and WD-40'd any stuck windows and made sure they were all easy to open. We chatted and joked. They were kind, polite and professional. Thank you guys!!! 2022 ~ Apartments are very large with walk-in closets. Balconies are large and welcoming. This is the largest balcony I've ever had in an apartment. The pool and grounds are very well maintained. The office staff is very friendly and competent. I really love living here. I've lived here since 2016. I live up front near the pool and office. P.S. The 'gate' has NEVER worked! But they are persistent and keep trying. I still love it here ;)

Our experience with this community has been amazing. From the moment we walked into the office until we moved into our apartment, everything was professional and the most respectful. The community is quiet, we feel safe and there are many amenities which we enjoy very much. Any time we request work to be done in our apartment, it is done promptly and with the most excellent of skill. We are very happy living here!

Highly would not recommend. I applied to these apartments & provided them all of the documents they asked of me. They asked for my 2 most recent pay stubs & my monthly bank statement. I submitted my application 9/26 along with the paystubs & an august bank statement since September was not over so a monthly statement had not been generated yet. After giving me the run around and them being inconsiderate they informed me I was denied (even after sending in august pay stubs as well) because the pay stubs and the statement didn’t match… why would it I’d it’s for 2 different months??? I can’t help that the month isn’t over so there is no statement for September. Save your time & money.