A Touch of Italy Bedford Heights image

A Touch of Italy Bedford Heights

Restaurant Bar Pizza restaurant Italian restaurant American restaurant Bar and grill Pizza delivery service Brunch restaurant Sports bar Live music venue

One of the Most Revieweds in Bedford Heights


Address

23333 Aurora Rd, Bedford Heights, OH 44146, United States

Website

www.touchofitalycleveland.com

Contact

+1 440-232-0029

Price rating

$$ $$

Rating on Google Maps

4.00 (1.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (18) service (12) great (9) chicken (8) time (7) music (7) night (6) server (6) wait (6) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Leanna l. 6 years ago on Google
    I went on Wednesday for wing night let me tell you this place is on point our server she was a young lady she's also the bartender she did a little bit of everything but she was so amazing( younger girl with blond hair) the wings are .50 cent a piece and came out fast and fresh. It has gotten better since the last time I came last year. Will be back for sure
    4 people found this review helpful 👍

  • 5/5 Sonja J. 2 years ago on Google
    The food was great and the young lady that was our Waiter did a wonderful job. Ms. Tiya was absolutely awesome her customer service was just the best. It was kind of pricey but other than that everything was good. It was very clean in there as well.
    3 people found this review helpful 👍

  • 4/5 Mere V. 7 months ago on Google
    Food was good. A friend recommended. The shrimp was great the fries were terrible very soft no salt or flavor. The burger was good. I had a frozen drink it was like I was drinking ice there was no taste of liquor at all. Service was friendly. I would go back.
    3 people found this review helpful 👍

  • 4/5 Dameeko K. 1 year ago on Google
    My first time going. Good energy. Good crowd, good music. Indoor and outdoor environment. Didn't have to wait extreme times for a drink. I didn't try the food because it was just a night out. But I am excited to go back and try and enjoy this atmosphere again !
    2 people found this review helpful 👍

  • 4/5 Vic P. 1 year ago on Google
    This place had an amazing environment. The food wasn't bad. My server was spot-on. I did have to wait almost an hour for my food. The only reason why I'm pointing this out is because, as far as I could tell, there was only one other customer in the restaurant. I wasn't bothered by this because I was actually killing time anyway. I will definitely go back if I'm in the area.
    2 people found this review helpful 👍

  • 2/5 natasha s. 1 year ago on Google
    the prices change depending on who the bar maid is. the bar maids will lie about when they stop making drinks but the other side would make it. the bar maids only pay attention to males even if u get there before a male they will make u wait and cater to them. the food is good the atmosphere is nice but its hard to have a good time wit horrible service 🫤
    2 people found this review helpful 👍

  • 1/5 Dennis R. 1 year ago on Google
    This place is complete trash. Absolutely horrible on all accounts. It was better when it was gears and cheers. Hell they still use their menu. Service is nonexistent. It’s hood and just deplorable as all hell. Loud and just a bad way to run a establishment. On top of all that nothing about this place says Italy who serves this trash and calls it a “ Touch of Italy “ and it’s barely off at all any dishes of Italian cuisine. This place is a complete joke.
    2 people found this review helpful 👍

  • 4/5 Cierra S. 2 years ago on Google
    I like the music selections. R&B, rap, old school and new. The food is always delicious. Thursday is ladies night with drink specials. Weekends it get crowded and service is hard to get. The weekend bartenders are hit or miss with customer service. Week days are way more smoother.
    1 person found this review helpful 👍

  • 1/5 Bro D. 1 year ago on Google
    Horrible experience... service was non-existent! Waited for 30min+ for drinks that were extremely over priced and inconsistent.. so I guess your price is based on the person you deal with 😩. The food order too even longer.. I had folks present other folks orders to me 7 times before serving what I ordered (so disorganized)... I can't believe the owner(s) allows such terrible service and lost money opportunities... I say this because the owner was sitting one table away from my party... yuking it up with his colleague.. I guess running a successful and sustainable for profit business is the not the goal. I would not normally post any review but I hate when a business does not value the targeted demographic it exploits (read between the lines). SMFH!!!
    1 person found this review helpful 👍

  • 1/5 Tee J. 11 months ago on Google
    This location is not comparable to the shaker location. Entering a place with 5 armed security guards and a cover charge to enter a bar with no customer service. Not bad but not there at all I guess the goal is roam around squeeze up to people sitting at the bar and reach over there heads and scream your order when someone happens to be in your eye sight. Sat at a table for an hour with no help at all ended up leaving. Really nice looking place just the odd layout is crazy
    1 person found this review helpful 👍

  • 2/5 Plain N S. 1 year ago on Google
    It depends on what you're looking for. I've visited places in other cities where the Bartender or Waitresses appreciate you spending your money in their establishment and then there's this place.....unnecessary attitudes, very bland demeanor. Don't worry I can spend my money elsewhere. It's just a shame I have to go to a white establishment to get good and appreciative service. Our people, smh
    1 person found this review helpful 👍

  • 5/5 Ashley H. 8 months ago on Google
    One thing about me I love good bar food and a even better DJ. He was playing all the hits from the time I walked in to the timed I left. 1st time here out with the girls and I really enjoyed myself. The bottom of my potato wedges was a little burnt but they were still good. Lol And my honey mustard chicken wings were delicious. You can’t never go wrong with bar food. The parking lot was packed and this place stays busy. It was also hella police there.
    1 person found this review helpful 👍

  • 5/5 jay j. 1 year ago on Google
    The food is great, anywhere from there salmon salad, to burgers, lasagna is a banger, along with there chicken parmesan
    1 person found this review helpful 👍

  • 4/5 Bryan H. 1 year ago on Google
    Excellent food at a reasonable price and very friendly Bartenders. I'll be back
    1 person found this review helpful 👍

  • 4/5 Dawn 2 years ago on Google
    Food was excellent. Service was a little slow but it was a Saturday night. Our server Char was attentive as she could be. It was busy. We'll have to go back again on a week night. Loud music but tolerable music. Their menu has a wide variety of items. Something for everyone. If you can't find anything you like there you're too picky of an eater.
    1 person found this review helpful 👍

  • 1/5 Mike P. 8 months ago on Google
    Stale beer on tap. Out of beer on tap. Pizza terrible crust, old sausage on pizza. Spaghetti sauce tasted rancid. $1.50 for toppings on small pizza each and not fresh. Not good. Wedding soup not hot no noodles. Had sour taste. I believe if you don’t order chicken wings or hamburger all the other food sit in the freezer or refrigerator and gets old. Long Island are not freshly made. They’re made the time for it into a quart container, been served One of my worst dining experiences this year

  • 1/5 Kam L. 8 months ago on Google
    First, there was no one to great us when we entered the restaurant. The girl at the bar in back had no social skills. She was not friendly, did not ask if we wanted condiments. Just slammed our plates on the table. No here you are, nothing. We went out back and a cat was under the tables. We were very disappointed because the venue is beautiful. Employees need training on how to treat customers.

  • 5/5 shon s. 5 years ago on Google
    Their brunch was amazing. I ordered the shrimp and grits...delicious. my daughter ordered the French toast breakfast which she said was very tasty. $3 Mimosas were a bonus. Very quaint atmosphere. Service was great and the food came quickly. Our waitress was wonderful. I will definitely be returning.

  • 5/5 Larry Jackson J. 7 months ago on Google
    Nice place parking is kinda limited but if your looking for a place with good music good service and good drinks look no further go check it out

  • 1/5 Denzel R. 5 months ago on Google
    Apparently the security makes the rules and the establishment doesn’t. Because they close in 20 mins wouldn’t allow us to sit at the bar. Allowed us entry but couldn’t order. Ever since someone was murdered here service has gone down hill. I understand upgraded security but allowing security to run your business is crazy.

  • 3/5 JP “The Chocolate Fox” H. 1 year ago on Google
    I'm not really a "club" person anymore. I didn't get any food or drink, other than water. I actually only went to meet a friend who came from out of town. I had never been there before. It was PACKED and the music was good.

  • 5/5 Joshua B. 10 months ago on Google
    Great food, good music and excellent atmosphere. One of my favorite places, barmaids there are the best….

  • 2/5 Sean H. 1 year ago on Google
    Place was smoked filled. Food was good. We had chix and pizza. The pizza was salty for some reason. The place still has the old owners memorabilia. I wasn't sure about who was staff and who was patron. Not a good family atmosphere.

  • 2/5 Mrs J. 1 year ago on Google
    I like this place, but the female bartenders and waitresses only cater to MEN. My best friend and I walked in... waited at the bar for service and received none. We walked to the patio side and of course it was packed and no service was available... so we walked out... I'm sure this business doesn't care about us leaving

  • 1/5 Nicole B. 1 year ago on Google
    This place is a joke. I was told it is better on certain nights. We waited about 10-15minutes on a server, then the table was dirty, then they gave me silverware, that was so dirty it stuck to the napkin. I ordered chicken for there, and an order to go. Well since the big piece of chicken was raw, I canceled the to go chicken. The server was nice but very inattentive. There was no one else there, but some patrons at the bar. However, I could see our server laughing and talking to other servers. My daughter got chicken tenders, and I got a 4-piece chicken meal. That took 45 minutes. The mashed potatoes were a big huge hunk of garbage and were very cold. It seems as though they took and just poured two cans of green beans in a bowl and that was all they did to them. The place has the potential to be great, but they have to do an overhaul and get new staff ALL THE WAY AROUND!!! Even if they have to close early a few nights until they get it right.

  • 4/5 Ash Z. 1 year ago on Google
    I didn't even realize how big this lounge was. It's huge,plenty of space. The food is great, plenty areas to grab a drink at. The dj played everything too. I had a great night.

  • 3/5 Aaron E. 1 year ago on Google
    This is a nice place to meet with friends to have a cigar as they have ample outdoor seating including firepits. The food is usually pretty good but incredibly SLOW. They have a sign stating that you may have to wait up to an hour for food during peak times (somewhat understandable) but I have often been here around 3:00 pm and my food has still taken more than 30 minutes with no one hardly in the restaurant. They also need a more attentive wait staff. It's hit or miss how long you have to wait for a refreshment.

  • 4/5 Keri K. 1 year ago on Google
    This place is always packed. I decided to try a pizza their cause every place around me sucks . Their pizza was great, even thow I was 20 30 min late it was still warm. Greasy like my husband likes. Although the crust was supper thin. Too thin for me. But it was delicious. Also when I called to order I was surprised, they said 20 min. Didn't think it would be that quick!!!!


Call +1 440-232-0029 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Food at bar
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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