2/5 Colin 4 months ago on Google • 7 reviews
Ate
at
this
restaurant
Nov
30th
and
was
let
down
by
the
entire
service
team.
Our
party
of
4
experienced
multiple
issues
and
the
service
team
failed
to
resolve
any
of
them
after
being
notified
of
the
problems.
Upon
getting
to
our
table
and
ordering
drinks,
our
server
returned
to
the
table
15
minutes
later
to
inform
us
our
drinks
were
on
the
way
but
she
would
take
our
food
orders
in
the
interim.
After
an
additional
5
minutes
our
drinks
arrived
however
mine
was
incorrect.
The
served
returned
10
minutes
later
with
bread
and
at
which
point
I
notified
her
of
the
error.
She
took
the
drink
to
the
bar
and
I
watched
the
servers
and
bartender
sample
the
drink
but
couldn't
confirm
the
drink
was
remade
as
she
returned
and
dropped
the
drink
then
left
before
I
had
the
chance
to
re
taste
(it
was
incorrect
again).
Another
15
minutes
passed
(we
started
timing
everything
at
this
point
because
we
knew
something
was
up)
and
our
server
returns
to
inform
us
our
order
didn't
get
sent
through
to
the
kitchen
so
it'll
be
at
least
another
15-20
minutes.
When
the
meals
finally
arrived
our
friends
steak
with
peppercorn
sauce
arrived
without
the
peppercorn
sauce
but
rather
a
demi
sauce
(our
served
had
to
go
back
to
he
kitchen
to
inquire
what
the
sauce
waste).
She
said
they
were
out
of
peppercorn
sauce
but
the
chef
could
make
whatever
sauce
he
wanted
instead
(just
not
a
peppercorn
sauce
evidently).
I
ordered
a
tuna
salad
and
my
tuna
was
tougher
than
a
day
old
steak.
When
our
server
came
back
to
the
table
to
check
on
us
she
realized
she
forgot
to
get
the
drinks
our
friends
ordered
when
she
brought
the
mains
so
she
had
to
hurry
back
to
the
bar
before
I
could
get
her
attention.
Upon
her
return
with
the
drinks
she
sprinted
away
faster
than
Usain
Bolt,
full
ignoring
my
"excuse
me".
If
our
server
returned
to
our
table
I
would
have
informed
her
of
the
issues
but
she
sent
another
server
to
clear
our
table.
I
informed
the
new
server
the
tuna
was
awful
(I
left
90%
of
it
on
the
plate)
and
yet
surprise,
they
did
nothing
about
it.
The
whole
experience
was
a
comedy
of
errors
and
I
wouldn't
recommend
this
place.
Two
members
of
our
party
had
good
meals
so
hopefully
your
experience
is
better
than
mine.