Featured Reviews


Frequently mentioned in reviews: hotel (124) island (95) great (67) service (65) beach (59) staff (54) room (50) good (49) Aruba (45) private (43)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gabrielle K. 1 year ago on Google
    Amazing! Our first time in Aruba and the renaissance did not disappoint! We stayed on the marina side- adults only. A lot of couples on their honeymoons and like us- anniversary trip! The service was impeccable, the drinks were always flowing, and the food was absolutely delicious! You never know what to expect when you do all inclusive, but I’m afraid we have been spoiled… they set a new standard! We went to the island two days and rented a cabana on our actual anniversary… the experience of a lifetime. I can’t recommend it enough, you have an over the water bungalow with gorgeous views of the Caribbean. It was the highlight of our trip, in addition to seeing the beautiful flamingos! Everyone on the island is super friendly and they know you will be back.. because trust me we certainly will!
    6 people found this review helpful 👍

  • 2/5 Collin A. 1 year ago on Google
    Upon arrival, Robert at the front desk quickly informed us we didn’t have a meal plan. I was surprised since we booked this “all inclusive” resort as advertised on apple vacations for my wife and I’s honeymoon. Robert was not at all accommodating just very matter of fact and cold staring, that’s how it is and you can pay $1,100 for the meal plan. Our experience didn’t start as expected compared to other resorts we have stayed. Instead of a warm welcome we sat in the lobby for 2 hours while our travel agent had to fight for our all inclusive package we previously booked. Once we finally got checked in, we were not shown around the resort and had to take our own luggage to the room, something I have never done at any other resort. We booked an ocean view room, only to be disappointed that it overlooks the marina/cruise ship port. There is no deck to sit out on. The food is mediocre at best. Overall, the staff is not very friendly for the high price of the resort. Finally, I would caution anyone that is booking this for a resort all inclusive vacation as it is a hotel that offers all inclusive. Not all items are included in all inclusive so you have to be careful what you order.
    5 people found this review helpful 👍

  • 5/5 M M. 1 year ago on Google
    There are so many positives about this property! Whether you stay at the family friendly or adult only side, you won’t be disappointed! The views from both sides of the property are delightful. We would visit the family property for the sunsets and to watch the cruise ships set sail or hangout on the pool deck of the adult only side. We enjoyed the food at all the hotel restaurants / bars. We didn’t have a bad meal the entire time we visited. The private island is another great part of the property. The wildlife, beaches, and restaurants are all worth the visit. The staff is extremely friendly, helpful, and work hard to ensure you have an amazing visit. We had an amazing visit and will be back again soon.
    4 people found this review helpful 👍

  • 2/5 Hanne V. 5 years ago on Google
    Was very excited for this hotel after reading many good reviews but our stay there wasn’t that great. Maybe we got unlucky with rude staff members, like for example the front desk lady who said “do you need to come take it off for you” after we called to tell their was a bug in our bed?! You’d expect a friendly response and a suggestion to come change the bedding immediately, not a sarcastic stupid response like that. The staff responsible for the shuttle between both Renaissances was also not helpful whatsoever, one time we had to ask for a shuttle 3 times and they seemed to just ignore us and we ended up waiting for really long. Would’ve also just been more convenient if we could’ve actually parked at our hotel and not the one 10 minutes away. We tried to request late check out and the front desk person that answered our call was just really rude, which was just another run in with rude staff. Apart from that the hotel was okay, the location is perfect for exploring, but it does come with some noisiness from party buses stopping by (but the hotel can’t help that). One of the big selling points for us was the renaissance island, but that seems really more of a tourist trap. There were two flamingos surrounded by 20 people taking pictures of them, so nothing idyllic like they want you to believe.
    3 people found this review helpful 👍

  • 4/5 Steve T. 2 years ago on Google
    I stayed at this hotel for 5 nights before Christmas. I am a titanium platinum Marriott member who stayed in the adult only side. When we arrived we were given wrist bands that give 10% off drinks and food at the hotel and on the island. The gym is not bad even though it is a bit outdated (especially the bikes). The restaurant in the hotel Aquarius was really good and I would recommend going for dinner The hotel room was ok, I did get it as a Black Friday deal which made it very worth it since it was almost half price. No complaints about cleanliness or anything. No upgrade was given for my status but at tourist heavy hotels that’s normal. One issue was breakfast. It was good but just know if you use your Marriott status for free breakfast they are still going to charge you 12$ a day. I didn’t quite understand why and they could not explain it I am going to write Marriott and see if I can figure it out. The boat to the island is very awesome and a major selling point. Additionally this hotel is in the town area south of the two major watches. There is no public transportation up there so just be prepared if you want to go to eagle or palm beach you must cab. I don’t know if I would return here or even to Aruba.
    3 people found this review helpful 👍

  • 5/5 Kristine Ann J. 1 year ago on Google
    This hotel was great. We stayed at the Marina, adults only, hotel and loved it. The rooms were comfortable and clean. Service was friendly and made us feel welcomed. The pool overlooked the ocean and the bar served great drinks. Food was 4/5, but there’s lots of nice and local restaurants around to make up for it. Very walkable area but there’s always a taxi available in the taxi line for further destinations. The resort was attached to the mall and the casino for easy access. The private beach, Flamingo Beach, was a joy. If you have the chance, spring for the cabana. It was so nice to have that extra space to relax when you wanted to be out of the sun and the service was great. You can also see the flamingos and have the chance to feed them. Awesome stay, 5/5, and we’ll be heading back here on our next trip to the island.
    3 people found this review helpful 👍

  • 5/5 elizabeth p. 1 year ago on Google
    Just got back from here. Wonderful stay. Clean spacious rooms. Great pools. William the bartender at the pool bar was fantastic and took care of all the guest. This place made was feel like we were in paradise. The private island was fantastic too. Service was first class..from everyone
    3 people found this review helpful 👍

  • 5/5 Gracie G. 3 months ago on Google • 154 reviews New
    LOVED this hotel! From when my taxi dropped me off, they were so kind and welcoming towards me. They gave me a bottled water straight out of the cab! I went to the front desk and they recognized me as a Gold Elite, which has never happened to me before at any other Marriott! The room wasn't ready, but it wasn't check-in time yet. They told me I could use the facilities while I waited and they were going to upgrade my room!! The location is excellent. You can walk to a lot of different restaurants and bars. There is also a shopping plaza inside of the hotel! They are luxury stores, but there are so many other shopping options super close-by to this hotel. I loved Flamingo Island and I felt really safe walking around near-by this hotel. You have to stay at this hotel at least one night so you can go to Flamingo Island! I recommend this hotel to anyone who is going to Aruba! Please stay there, you won't regret it!!

  • 5/5 Michael D. T. 3 years ago on Google
    Thanks for everything Real Deal, your attention was awesome and your UTV's are in really good condition 100%, my family and I and got an amazing off-road Sunday around the island... Greeting to the crew... !!! Never lose the mystic of work and hospitality.
    2 people found this review helpful 👍

  • 5/5 Rashnika Rudra S. 4 years ago on Google
    I was on honeymoon with my husband and we rented a 2 seat, we had a 8 hour rental We could not be happier to make this decision we had an amazing day we will defintely recommend Real deal these guys are awesome they deserve more than a 5 star
    2 people found this review helpful 👍

  • 2/5 April H. 5 years ago on Google
    I had high hopes for this resort but unfortunately they did not live up to my expectations. At check in on the adults only marina side we were told our room would be nice.. it faced a construction sight so we never opened the curtains. Then when we were going to bed the first night there was a bug on one of our pillows. When I called the front desk the woman said “do you need someone to remove the bug for you?” What kind of response is that?? I laughed in disbelief and said “well I want the bug gone.” Housekeeping came and changed the pillow. We rented a car and the only parking that was available was at the Ocean Suites which is a good 10 minute walk. They resort has a shuttle but every time we waited at least 15-20 minutes just to get to the ocean suites to get our car vise versa when they always said it would only be a couple minutes for it to arrive. Finally, our last day we wanted to explore before our flight and asked for only an hour extension to check out at 1pm. I was told it wasn’t possible when the resort looked far from full and it was a Sunday. That was the icing on the cake. I will NEVER stay at this resort again next time I’m in Aruba. I’m not one to complain but it was just one thing after another at this place. One last thing, they portray the island as this exclusive paradise when really it’s only a couple flamingos standing in a corner of the water with a bunch of people swarming around them to get a picture. The ocean itself is more like a large pool that’s blocked by rocks. The iguana side had no iguanas that we saw and just a lot of families in their side of the “ocean”.
    2 people found this review helpful 👍

  • 4/5 Satish S. 6 years ago on Google
    This is by far the best place to observe Magnificent Frigate birds. I have always seen 3-4 of these hovering and sometimes swooping down close enough to get a great view.
    2 people found this review helpful 👍

  • 5/5 Alberto R. 4 years ago on Google
    (Translated by Google) A nice and elegant hotel, comfortable rooms, good service. Very well communicated. It is located in the heart of Oranjstad. It is a complex divided into two parts. Several Pools and With a Casino and Commercial Premises very very close. It has a private beach in one of the complexes. They also have a couple of more private beaches in a small key, which is accessed by taxi boat. In one of them there is a special stopping area for the boat. If you are a guest with your room access card you can use the taxi boat and travel free of charge to the private key and enjoy the two magnificent private beaches. One is suitable for the smallest of the house and the other normal for adults. They are wonderful. If you are not a hotel guest, I think you can pay to visit the key. (Original) Un hotel bonito y elegante, habitaciones cómodas, Buena atención. Muy bien comunicado. Se encuentra en pleno centro de Oranjstad. Es un complejo divido en dos partes. Varias Piscinas y Con un Casino y Locales Comerciales muy muy cerca. Tiene una playa privada en uno de los complejos. También tienen un par de playas mas privadas en un pequeño cayo, al cual se accede en lancha taxi. En uno de los hay una zona especial de parada para la lancha. Si eres huésped con tu tarjeta de acceso a la habitación podrás hacer uso de la lancha taxi y viajar sin coste hasta el cayo privado y disfrutar de las magníficas dos playas privadas. Una es apta para los mas pequeños de la casa y la otra normal para adultos. Son una maravilla. Si no eres huésped del hotel creo que puedes pagar para visitar el cayo.
    2 people found this review helpful 👍

  • 5/5 Krystal L. 6 years ago on Google
    My husband and I came to Aruba for our honeymoon and were supposed to leave after a week. Because of hurricane Irma our flights got cancelled and we couldn't leave for another 3 days. We came here and asked if they had any availability and what the rate would be, (assuming very high) we were pleased to find out they had availability and gave us a "stranded rate" which was very reasonable! They actually upgraded our room to a nice view of the marina , let us check in early, gave us a beverage credit, and even surprised us with a mini wedding cake and a sweet note! Everyone here is so kind and helpful. Now the place itself is absolutely beautiful. Rooms are so updated and comfortable , very large tv, bathroom is excellent , perfect bed and pillows, free WiFi and more. We love the private island and they have a boat that runs every 15 min to take you there and back! You can visit the flamingos and iguanas and even get food while you're there. You also have access to the renaissance ocean hotel across the street which also has a free shuttle back and forth. They offer 2 pools and a small beach. I love our pool overlooking the marina with a infinity style! Casino, shops, restaurants all convenient to the hotel . I know I will always book with them!!
    2 people found this review helpful 👍

  • 4/5 Quaeisha G. 6 years ago on Google
    I stayed here for 4 days in an island view room and it was great. I arrived early but there was a room ready. The rooms are nice but not as big as I thought it would be. The staff were friendly. I didn't mind that the hotel wasn't on the beach .I loved the boat ride to the private Island . The flamingos were amazing. The main restaurant I ate in was the Aquarius and the food was good. The food at the Blue Lounge was okay. They could use more waiters and waitresses. There is a mini cart that takes you back and forth from the Marina to the Ocean Suites. I enjoyed the pool better at the Ocean suite hotel. The location of this hotel is perfect. You can walk around in the town. All in all ,I enjoyed my stay and will return.
    2 people found this review helpful 👍

  • 2/5 Dr. Stacy-Ann T. 6 years ago on Google
    The Marina hotel is not on the beach, it is in a mall. You cannot walk from the hotel onto the beach, you will have to take the hotel's water taxi to the private island to the beach (about a 10-15 mins ride). The Ocean suites only have a VIEW of the ocean (you can't walk out and swim)
    2 people found this review helpful 👍

  • 5/5 I'mstill a. 2 years ago on Google
    JetBlue paid for our stay here due to a delay. We were able to enjoy the buffet for dinner and breakfast and both meals and selection was amazing. Friendly service and staff from check-in to the food service. Their casino was clean and everyone looked to be having a good time. They have penny slots and dealer games that I noticed on a walk through. They even have a couple more restaurants and bar lounge. Pool was nice and big and you can see the city below. Rooms were clean and the robes were very comfortable.
    2 people found this review helpful 👍

  • 4/5 Katie P. 2 years ago on Google
    Had a great week at the Renaissance Ocean Suites! VERY friendly staff and good food. I give it 4 instead of 5 stars as the beach is man-made and I like a more natural experience. But if you like easy access to the airport and a reliable spot, this is great for you. We also loved being able to walk into the town for dinners and drinks.
    2 people found this review helpful 👍

  • 5/5 N B. 1 year ago on Google
    Our trip to Aruba was off to an excellent start when we checked in to Renaissance Aruba. We initially didn’t want an all inclusive but ended up adding it on. The room was clean, spacious, and comfortable. I loved the little flamingo accents that were a forecast to what was in store. The hotel bar was great! I think we depleted their entire stock of mint because of our endless mojitos. The restaurants were fabulous also. I don’t think we went to the pool once but it looked like a great time. The location of the hotel was great and very walkable. It was set within a mall with lots of boutiques and high end stores. Loved it and can’t wait to come back.
    2 people found this review helpful 👍

  • 2/5 Aichi F. 1 year ago on Google
    First of all let me say that I’ve never left a negative review on google or any other platform. I feel strongly enough to do this to maybe save some customers a disappointment. First the positives - comfortable beds and pillows, great island bar service. The bad - parking is terrible, it is not gated therefore outside vehicles park all the time. We ended up wasting a ton of time just trying to park. The cabana rental system is a joke. The air conditioning unit is not great, I slept in a hot environment which is not what I am used to. Flamingo island is not what I expected. The two beaches are more for kids, one is rocky and too shallow for adults to swim. If you are looking for good beach access this hotel is not your best choice. Checkout was also a weird experience since their system was down. We will see when I receive a statement.
    2 people found this review helpful 👍

  • 5/5 Anisha H. 1 year ago on Google
    This hotel was amazing!! Check-in was great, the entire staff is very nice and accommodating. There’s a Starbucks in the lobby! A mall is connected. We stayed at the adults only Marina side. The hotel was very clean; there’s was always someone cleaning. It always smelled great. The private island was my favorite part!! I can’t say enough about it. A boat picks you up in the lobby and takes you over. It’s beautiful and definitely not overcrowded like the public beaches. Flamingos are out chillin, very relaxing and beautiful
    2 people found this review helpful 👍

  • 5/5 phyllis s. 1 year ago on Google
    My husband and I celebrated his 80th Thanksgiving Day birthday staying at the Renaissance Marina for the week. (Yes, I'm very delayed in writing this review!) Everything was outstanding, including checking in with Kimberly, who couldn't do enough to make our stay special. Our room was huge with fabulous views of the marina; it was immaculately serviced, in a quiet location and nicely decorated. Breakfasts at Aquarius were always perfect, especially since our server, Lina, was warm, personable and went out of her way to make each morning meal pleasant and satisfying. Lina and all of the restaurant personnel surprised us on birthday morning with a wonderful performance and special dessert! The hotel is beautiful, and although we only used the pool, the amenities were excellent and staff extremely helpful. The gym looked outstanding, but the weather was too nice to spend time indoors. Flamingo Island was as unique as everyone describes; and the boat taking us back and forth was convenient and fun. We didn't take the inclusive package, since we aren't big drinkers, and we wanted the experience of dining in different restaurants each evening. We enjoyed lunch and drinks at Flamingo Island, and found the staff there very accommodating and friendly. Kudos to the Front Office Manager, Deidre Greene and her staff, who made this birthday trip even more memorable than we had hoped. We wholeheartedly recommend this hotel!
    2 people found this review helpful 👍

  • 5/5 Anjala Ferguson (. 1 year ago on Google
    Love this resort. Enjoyed our 7 day stay. We had the ocean front. A lovely view from our balcony. So serene. Staff was so pleasant. Everyone was amazing. Special thanks to Kimberly at front desk that helped us with our booking. Highly recommend this resort.
    2 people found this review helpful 👍

  • 5/5 natasha c. 4 months ago on Google
    Beautiful Hotel, staff were attentive , massage was wonderful. The bed was comfortable and the room was clean and roomy, the entire atmosphere was great!! Location was downtown with all the shops and restaurants. The food and drinks within the hotel were good. The highlight was Flamingo island that is attached to the hotel!!!! It was so beautiful with the pink flamingoes, we rented a cabana for the today and it was amazing!! I would stay at the hotel again…. I enjoyed my birthday!!!
    2 people found this review helpful 👍

  • 5/5 Rob McDougall T. 3 months ago on Google • 55 reviews New
    What an unbelievable hotel! It’s in a perfect spot right in the middle of the city! And a private island is included which is awesome. We stayed for 4 nights and there was so much to do and see around the hotel. Plenty to eat and the food is so good. The 2 private beaches are so much fun with the flamingos and iguanas. You can’t go wrong with this hotel!
    2 people found this review helpful 👍

  • 5/5 Re B. 3 years ago on Google
    Great experience!!!!! Best deal around and the staff went above and beyond to help have a great time!!!!!
    1 person found this review helpful 👍

  • 5/5 Kishan R. 3 years ago on Google
    Had a amazing day with my friends Exploring Aruba Will defintely recommend Real Deal Best service and great staff
    1 person found this review helpful 👍

  • 5/5 Laughter yogui G. 3 years ago on Google
    The best service and attention, super responsible and dedicated to their work. The best market prices
    1 person found this review helpful 👍

  • 5/5 adriana g. 3 years ago on Google
    Great service. Friendly staff. Picked up from airport on time . Check. Paperwork done quickly . Check. Came through with additional car rental and pricing .check. Dropped off at airport. Check and check !! Super easy. If you go to Aruba it’s the way to go !
    1 person found this review helpful 👍

  • 5/5 Mehmet G. 3 years ago on Google
    It was the easiest process ever. They picked us up from the airport. Paperwork took 3 minutes. Great price. I Lost the car key 🤪!in 15 min they sent a new car key to our hotel !!! Great customer service!
    1 person found this review helpful 👍

  • 5/5 Quincy A. 3 years ago on Google
    I love the guys at Real Deal. I rented a car for just over a month and got a great deal. Excellent customer service. They met me at the airport and were very responsive to any issues that I had. They even cleaned the car when they changed the tires. Lovely family. Tushall is a cool dude ! I'll definitely rent from them again and I strongly recommend that you do as well. K
    1 person found this review helpful 👍

  • 5/5 Abraham H. 4 years ago on Google
    Ok, these guys are great! Took a 4 passenger UTV from them and went off road with my 2 kids. We sunk the UTV in the mud. Had no choice but to contact Real Deal to rescue me. The owner and his wife and another employee personally came out and spent 2 to 3 hours with me in the mud to get the UTV out. They were the nicest people and very helpful and did not even get mad! They jumped rite into the mud with me and helped me. I never write reviews for anyone but they really earned this one. The owners wife took my mud covered sandles with her and washed them and brought them back to me at the Marriott. Who does that? She is amazing! I have never seen this level of service or care for customers anywhere! REAL DEAL has the best customer service because the owners care about their customers. Thank you guys for the mud rescue. Your good attitudes and understanding was very appreciated. I would recommend anyone going to Aruba to rent from Real Deal. Hands down they are the best in Aruba, actually, they are the best car rental company in the world. Nobody has customer service like them. Thanks again Real Deal. Abe
    1 person found this review helpful 👍

  • 5/5 Luz Marina G. 4 years ago on Google
    Great experience with the company! Best price and quality of the car...thanks
    1 person found this review helpful 👍

  • 5/5 Bidesi P. 4 years ago on Google
    We called these guys and reserved a 4 seat to explore the island ,these guys were fantastic they deliverd the 4 seat utv for us and explained everything Thanknl you Real Deal we had an amazing day We will defintely come back
    1 person found this review helpful 👍

  • 5/5 Prewieshka S. 4 years ago on Google
    Me and my family had rented a 4 seat at Real Deal Carrental.they explained us everything what we could and could not do and the roadmap where we all should go.the day could not have been better ,thank you realdeal team for an amazing day 👌
    1 person found this review helpful 👍

  • 5/5 Tayla T. 4 years ago on Google
    I would definitely recommend this company! My family and I rented an ATV recently and everyone from real deal was helpful and accommodating from the beginning. They delivered the ATV to our hotel and picked it up after. If you’re considering taking an ATV tour, I’d reconsider it. We were able to travel at our own speed and dictate how much time we wanted to spend at each spot all due to their recommendations.
    1 person found this review helpful 👍

  • 5/5 rawie b. 4 years ago on Google
    i rented a 2 seat UTV at Real Deal ,had a awesome day with my friend exploring the beautiful Island,thanks to team RealDeal,awesome people very helpful and great machin .i 100% recommend them
    1 person found this review helpful 👍

  • 5/5 Marie W. 4 years ago on Google
    We rented three off road vehicles from this company today. Not only did they give us an exceptional deal for the quantity of machines rented but impeccable service. The owners went above and beyond helping us navigate our way around the island with a map and an app we downloaded on our phones. We were a little late getting back to the resort which they gave us no trouble for - easiest, best experience ever! I would highly recommend this company!
    1 person found this review helpful 👍

  • 2/5 Yolanda S. 5 years ago on Google
    For a place with this name: where is the choice of cakes??!! They had a few cupcakes and 2 birthday cakes to choose from and that was about it! Rather go to superfood or bright bakery. Also way to high prices
    1 person found this review helpful 👍

  • 5/5 Carl C. 3 years ago on Google
    Worth the wait! Not a lot of breakfast options in the area, we stumbled upon this little cafe, which has plenty of outdoor seating and a solid breakfast menu to start your morning off with a wonderful savory kick. Handmade arepas and empanadas were fantastic. Go for the full house arepas, with madam Jeanette hot sauce and/or a nonspicy garlic dipping sauce.
    1 person found this review helpful 👍

  • 5/5 Jairo V. 4 years ago on Google
    Great place to grab a quick breakfast at a very reasonable price. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Marta B. 4 years ago on Google
    December 8, 2019 - this is not the first time I am a guest at the Renaissance . All my visits at this hotel have been nothing but wonderful memories. I am currently here vacationing for my 2019 vacation . Mentioning employees that make a difference in making your vacation special is important to me because it helps guests that are interested in coming an idea of how wonderful this hotel is. Situated right in the heart of town has its huge pluses. The hotel itself. Before my arrival I received an email saying that they have reserved my room with the special requests I had asked for. Upon arrival I was greeted by LEIDY MUNOZ who confirmed my requests . She let me know when my room was ready. which the wait time was less than ten minutes. I had lunch at the Papagayo Restaurant on the beach and was greeted by Margarita who took care of us. Pleasant and sweet is how I describe her. Thank you for your pleasant attitude and we will definitely be having lunch all week there. Very truly yours Marta Buonsanto and MICHELE Palazzo
    1 person found this review helpful 👍

  • 4/5 Chris P. 4 years ago on Google
    A nice hotel in the heart of Oranjestad. Lots to do around the area including Renaissance Market Place abs Renaissance Mall. Rooms were clean and modern, relatively comfortable and spacious. With a family of four it was a little tight but we only stayed one night. Staff was friendly overall. The pool and pool bar are great, very beautiful. The "beach" however is really just a hole in the ground and is not appeasing at all. Take the boat over to Renaissance Island for a beautiful beach which is made available to you as a guest.
    1 person found this review helpful 👍

  • 5/5 JR S. 3 years ago on Google
    Would stay again. Prefer the location over the high rise area. The access to the island is underrated as well but don't tell too many people. Great safe hotel.
    1 person found this review helpful 👍

  • 4/5 daniel p. 3 years ago on Google
    (Translated by Google) Good hotel Tremendous attention (Original) Buen hotel Tremenda atencion
    1 person found this review helpful 👍

  • 5/5 Guizão 9. 4 years ago on Google
    (Translated by Google) If it is not the best hotel in the city, I would like to be invited to try a possible better hotel, I find it difficult, but here is the proposal! (Original) Se não for o melhor hotel da cidade, eu gostaria de ser convidado para experimentar um possível melhor hotel, acho difícil, mas fica aí a proposta!
    1 person found this review helpful 👍

  • 5/5 Paulo C. 2 years ago on Google
    Just had one of my best vacations at Renaissance. Service is excellent, food and drinks were top notch. The food at the buffet was the best, and we therefore ended up going there for most meals. Renaissance Island beaches are awesome, and definitely the best 2 beaches in Aruba. Overall the best sun and beach vacation I’ve ever had.
    1 person found this review helpful 👍

  • 5/5 Eddie Barlow J. 2 years ago on Google
    Very nice hotel. Does not have direct beach access but the boat ride to the private island is a very nice touch. Busy tourist area. Hotel has a nice indoor outdoor space. Would recommend for couples.
    1 person found this review helpful 👍

  • 4/5 Dadou J. 2 years ago on Google
    There are two buildings two R hotels one beach side with pool ocean view and a newer building on the city or marina side. The older beach building: Old rooms. The ocean view suite semi-joke, you see very little ocean and the bed is on the backend part of the room. Like no outside window and internally overlooking the toilet area. One the positive side Wonderful staff good service The new building is nice good pool Good buffet for lunch Overall a tad expensive
    1 person found this review helpful 👍

  • 5/5 Rachel H. 2 years ago on Google
    Absolutely fabulous! The staff/service is amazing to say the least. Hotel is beautiful. The island is breathtaking. I can't put into words how amazing the experience was. I will be going back. I stayed at the adults only, I'm single and was worried this would be all couples and not much fun.. I was wrong! Everything and everyone was AMAZING! Had a blast. I highly recommend you stay here you won't regret it! We booked a cabana 6 months in advance I highly recommend that as well. PHENOMENAL!!
    1 person found this review helpful 👍

  • 4/5 Kristina R. 2 years ago on Google
    Nice hotel but they should have had a jacuzzi or a hot water swimming pool, or a steam room/sauna - something to warm your body up after a windy day. Other than that, for a 2-star hotel, it is really not bad at all. Great location with plenty of restaurants around and even a cinema.
    1 person found this review helpful 👍

  • 5/5 Michell H. 2 years ago on Google
    My cousin and I went there for our birthday. They asked if we were there for business or pleasure and we both said PLEASURE; we're here to celebrate our birthday!! We told them the dates and we had cakes sent to our rooms for our birthdays. We had a view of the ocean where every morning there was a different cruise ship. The staff were very friendly and approachable would love to visit again.
    1 person found this review helpful 👍

  • 5/5 Amber S. 2 years ago on Google
    I wish I could give this place more than 5 stars! The ocean suites were BEAUTIFUL. This resort has everything you need here; shopping restaurants, perfect beaches and flamingos! Aruba is such an amazing place. The staff here are some of the nicest people I have ever met. Truly! My boyfriend proposed to me on flamingo beach on the night of their dinner under the stars and the staff went above and beyond to help him make it exactly how he pictured, and were just as excited as he was about it! I couldn’t thank everyone here enough, I will absolutely be back and would recommend anyone to come here :)
    1 person found this review helpful 👍

  • 5/5 Anjelica B. 1 year ago on Google
    10/10. This place is phenomenal. Service was outstanding. Food was great. The rooms on the marina side looked freshly renovated and were gorgeous. I really loved that this was a smaller hotel whereas some of the other Aruba hotels like the Riu gave off major Cancun spring break vibes. This was peaceful yet upbeat and adult friendly. If you are considering staying here, the cabanas were 1000% worthwhile to rent on Renaissance island. I’m so sad to leave tomorrow- thank you for such a wonderful experience :)
    1 person found this review helpful 👍

  • 5/5 Caterina B. 1 year ago on Google
    Excellent facilities, super comfortable room and bed, multiple restaurants and bars with great food and drinks! All inclusive is worth it as the prices in Aruba and the hotel are costly. The best highlight of the hotel is the stunning Flamingo island and its incredibly easy access, with the water taxi going out every 15 minutes. My only criticism is that the pool in the Marina suites (adult area) doesn't have a bar in the pool. Staff still serve you at the pool and bring you drinks, but it would be even better to have a bar in there, like in the other pool over at the Ocean suites.
    1 person found this review helpful 👍

  • 5/5 mark c. 1 year ago on Google
    Incredible food, incredible service, everybody was super friendly. We have visited Aruba three times now, and enjoy the renaissance properties on each occasion. We enjoyed the excellent service from Abigail at papaguyo restaurant on Renaissance Island. In fact, during our four day stay we made sure we had lunch at Papaguyo three times because of Abigail’s friendly and quality service.. Also, We were always provided with excellent service in LG Smith steakhouse. We’ve visited three years out of the last four, and it’s always great to see a familiar face, Heidi along with all the waitstaff are always very attentive, and very thorough. This is truly one resort I have ever had zero complaints about. Very clean, every staff member is friendly and helpful. I highly recommend getting the “all inclusive“ package, it’s a definite bargain and a little known secret when it comes to the renaissance wind Creek Aruba. Also, please make sure you check out the Italian restaurant at the Renaissance sister property Ocean view suites. Excellent service and quality food available there as well. As someone who travels quite a bit, I can honestly say, this resort is the only resort I’ve stayed at more than two times. Looking forward to coming back in 2023!
    1 person found this review helpful 👍

  • 4/5 Nico J. 10 months ago on Google
    In fairness with access to the island the hotel is a solid 4.5 but just the hotel is 3.5. The hotel is clean and nice with amazing customer service. BUT for the price and no amenities other than the Renaissance island. Given the price and lack of amenities, I would recommend other accommodations. The hotel is shared with the casino and high end shopping. It’s located on the Main Street NOT on the beach, but with one pool. Although there is an additional pool and beach access from the sister property which you can walk 10 minutes or take a shuttle ride. The hotel had one restaurant, a lobby bar, and a Starbucks downstairs. The pickup for the Renaissance island is located inside the hotel and is about a 10 minute boat ride.
    1 person found this review helpful 👍

  • 5/5 Eryn D. 5 months ago on Google
    We had our honeymoon here- excellent experience!! The hotel (Marina Tower) is adult only - which we loved. The room and grounds were clean and the staff members were all very friendly and helpful! The private island is incredible!! Beyond expectation! The speed boat picks you up right at the hotel and the 10 minute boat ride over was fun! Boats run every 15 min all day so it’s super easy to come and go between the island and your room. You can also cross the street and enjoy all the restaurants and amenities at the family side of the renaissance hotel. This is the only hotel we will stay in next time we visit Aruba!
    1 person found this review helpful 👍

  • 5/5 Deja Peterson, E. 4 months ago on Google
    This is such a beautiful hotel!! From the moment we arrived, all of our needs were met. The staff were very hospitable and accommodating. The amenities are amazing and the hotel is perfectly located in the city center. The Marketplace located right outside the door is such convenience. 10/10 would definitely recommend.
    1 person found this review helpful 👍

  • 5/5 OurFamily G. 5 months ago on Google
    We stayed at the Renaissance Wind Creek Resort Adult Only and had the all inclusive package. We are really easy going people and we're never in a hurry for anything when we're on vacation so others might think that service was a bit slow... We however, greatly appreciate the "island time" pace of life. With that said, we had a great time. The staff was attentive and friendly and the main bar "Blue" in the lobby was a great place to hang and connect with friends over drinks. The Room Room (1642) was beautiful on the 6th floor with a small balcony that opened towards the inner courtyard. It was very clean and had high ceilings with cool wood and lighting accents. It was actually quite romantic. The bed was super soft. It may have been one of the most comfortable beds I've slept on. The bathroom could have used fan for some noise when your doing your business but turning on the faucet worked too.. The shower is a bit on the small side but can still accommodate 2 if you're careful. The Al experience All of the restaurants and bars we went to were excellent. The food tasted great and the drinks were on point. If you want to go to LG Smiths steakhouse, make sure you go on the Open Table app and make reservations before you get to Aruba. We did and our experience was flawless. The food at LG Smiths was fantastic. I'll write a separate review for it. Just know it's top notch. One thing to keep in mind is that you have to sign the check for every meal or drink you order. You can choose to put a tip on your room tab that you choose to put a tip on your room tab that you can settle up at checkout, or you can just leave cash. We took a bunch of cash not knowing what it would be like so we did that mostly. Location and Beach access There is a pool but no beach at the Adult only side of the resort. To get to the beach you either have to walk across the street to the ocean suites or hop on the water taxi that goes out to the flamingo island. Ocean suites has a large pool area with a swim up bar which was great to hang out at with friends. Flamingo island on the other hand has two areas of beach that were beautiful and had flamingos and large iguanas roaming around. It was a beautiful setting and we had a great time when we were out there. Overall, the experience was fantastic and I would not only come back, I'd also recommend you stay there too
    1 person found this review helpful 👍

  • 5/5 Leah D. 3 years ago on Google
    We had a blast in Aruba! For the week we were here, we rented first a UTV for 2 people and were able to drive everywhere on the island. It was great and we felt we were in a commercial going over rocks and off the paved roads! A couple days later we wanted to drive and we rented a car for more exploring! Will def return and use again! Easy to communicate with via WhatsApp and happy they were so flexible to help us enjoy this happy island.

  • 1/5 Olof R. 3 years ago on Google
    Super Shady! we agreed on a price and then they changed it last minute calling us liars. Ended up without a car ! — not trustworthy

  • 5/5 Deb D. 3 years ago on Google
    I rented a car Sept 2020 for 16 days from Real Deal..I am a repeat customer and I have always received friendly, helpful, and courteous service at affordable prices.. I will continue to be a loyal customer and highly recommend RealDeal for all your rental needs🦋🌴

  • 5/5 Carlos A. 3 years ago on Google
    These guys are awesome! We rented a UTV 2-seaters for our excursion along the eastern coast of the island (Oct 25, 2020). Excellent price for 8 hours rental. They offer very competitive prices for UTV rental. Best customer service with Rawie on the front line. He was great during our rental time. I recommend 100% Real Deal so please find this guys before any other company in Aruba. You won't regret having done it!

  • 5/5 Oddusee P. 3 years ago on Google
    Good customer service, car rental at reasonable prices and ATVS was awesome.

  • 1/5 Patrik A. 3 years ago on Google
    They gave us one price over the phone and then when we came there it was 100 USD more expensive...

  • 5/5 Cheryl B. 4 years ago on Google
    Real Deal Car rental was awesome! Great service and the UTV’s were so nice and handled so well on the backside of the island! We had no issues and could easily get through anything with these things! The price for 8hrs was very reasonable too! We went with 2 other couples and we all had a blast! They drop them off and pick up them up right at your hotel with prompt, efficient service! We highly recommend this place and we’ll definitely be doing it again next year! Thank you! Great memories and experience!

  • 1/5 Thami Z. 3 years ago on Google
    Agreed on a price by phone, and then changed the price when we arrived to pickup the car... very rude and untrustwothy.

  • 5/5 Monique j. 3 years ago on Google
    Amazing service! Great hospitality! Rawie is very handsome as well as very hospitable. Marco was my amazing tour guide and Nandana has the greatest hospitable personality I've every had the pleasure of meeting! Will be back and please utilize this company.....

  • 5/5 V M. 3 years ago on Google
    Rent here they have the best rates on the island for ATV's. I recently rented two ATV's for 8 hours and the price was great. Also if you pay cash you will avoid a 6% fee. I was treated well from the first contact and they picked the ATV's up from my rental house once the day was over. I will recommend Real Deal to anyone in Aruba. I will rent from them again.

  • 5/5 Brian M. 3 years ago on Google
    Great service and experience

  • 5/5 Thomas J. 3 years ago on Google
    I've been working with the people at Real Deal for about 15-16 years now. The reason I keep going back to them is that they always give me the best price possible, working with the good Family that runs the business, and most of all is the impeccable personal service that they give me, my Family, and friends when I go to Aruba. They make easy to rent cars, trucks, and many choices of offroad vehicles. Thank you, Mr. THOMPSON

  • 5/5 Dawn B. 3 years ago on Google
    I have rented from Real Deal during my last 4 visits to Aruba and I can honestly say they are the best car rental I have ever used on the island! Extremely professional, always a really nice car at a great price, and their excellent customer service is why they continue to earn my business! ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Anne Dinter V. 4 years ago on Google
    (Translated by Google) We rented a car for 1 week and a buggy for 1 day. Good service, Nice and friendly staff, Had a great day with the buggy and renting the car was well arranged. We were picked up on location when we wanted to rent the car. Everything is possible at this company and nothing is too much trouble! (Original) Wij hebben een auto gehuurd voor 1 week en een buggy voor 1 dag. Goede service, Leuk en vriendelijk personeel, Een super leuke dag gehad met de buggy en het huren van de auto was goed geregeld. We werden op locatie opgehaald toen we de auto wouden huren. Alles is mogelijk bij dit bedrijf en niks is te veel moeite!

  • 5/5 Raynel S. 4 years ago on Google
    We had a great time with the UTV’s. The service was Amazing. Thank you Guys for everything. See you back Soon!

  • 5/5 Baby B. 4 years ago on Google
    Was definitely worth it to rent the UTV for the day. We drove around the whole island from the lighthouse, through the national park and to baby Beach and back to palm beach. We asked for bandanas for $8 each they were perfect souvenirs as they all had a unique design and said Aruba on them. The service was great and I'm happy they were able to accommodate us last minute as many places were booked. I definitely hope to rent a UTV from them again when I return to Aruba in the future 😊

  • 5/5 David U. 4 years ago on Google
    The entire experience was awesome from booking to receiving the machine delivered to the address. Everything was perfect.

  • 5/5 David N. 4 years ago on Google
    We rented Honda UTV'S and had a blast. The vehicles were clean, fast and in excellent condition. We highly recommend Real Deal Car Rental.

  • 5/5 Vince H. 4 years ago on Google
    Rented ATV and UTV for 4 hours. We got a bit out there and were late coming back. No problem, we called the owner and they were awesome, did not charge us extra. Delivered to our condo and picked up there.

  • 5/5 Lorenzo R. 4 years ago on Google
    (Translated by Google) Excellent experience! EASY, FAST AND ECONOMIC very good option to know the island, you manage your time yourself decide what to see, what to do, how long to be in each place! A lot of independence !!! The best!!!! Without a doubt I will not stop taking them into account in our next visit! (Original) Excelente experiencia! FÁCIL, RÁPIDO Y ECONÓMICO muuuuuuy buena opción para conocer la isla, tu mismo manejas tu tiempo decides que ver, qué hacer, cuánto tiempo estar en cada lugar! Mucha independencia!!! Lo mejor!!!! Sin duda alguna no dejare de tomarlos en cuenta en nuestra próxima visita!

  • 2/5 Srdjan L. 4 years ago on Google
    The initial experience of getting the ATV was fine. The staff was friendly and they explained to us how to use the ATV. HOWEVER, when we got back, the guy taking the ATV back started saying how there are scratches on the ATV, that on the back side plastic reflector was cracked, etc.... it was evident that he was trying to find reasons to charge us some kind of a fee. I pulled out the "contract" and showed him that nothing was marked on it for the vehicle yet that the vehicle was full of "scratches", and after making two phone calls, he let it go. It's really a shame that in a country whose whole economy is based on tourism, you came across people who try to scam you. I had a great time riding the ATV, but next time I won't be renting it from this place. REPLY TO REPLY > I have no problem with you charging me additional hours. I will pay what I owe, but you should re-evaluate who you hire and how they treat your customers.

  • 5/5 Carlo C. 4 years ago on Google
    (Translated by Google) All perfect ! Contacted by email for information on promotion 8 hours utv 199 dollars they quickly replied and confirmed the validity of the promotion. Utv pioneer 700 in excellent condition even if I personally recommend the rental of a Jeep is cheaper and more comfortable ... the wind in Aruba is always present and therefore annoying. Rented the utv without a security deposit and paid at the end of the day as agreed. Keep in mind that on this island renting a vehicle can reserve surprises see my review on the worst company in all respects. (Original) Tutto perfetto ! Contattati via email per aver info su promozione utv 8 ore 199 dollari mi hanno risposto velocemente e confermato la validità della promozione . Utv pioneer 700 in ottime condizioni anche se consiglio personalmente il noleggio di una Jeep costa meno ed e più confortevole... il vento ad aruba e sempre presente e quindi fastidioso. Noleggiato l utv senza deposito cauzionale e pagato a fine giornata quanto pattuito. Tenete presente che su questa isola noleggiare un mezzo puo riservare sorprese vedi mia recensione su econo pessima società sotto tutti i punti di vista.

  • 5/5 crazy s. 4 years ago on Google
    This was my real real adventure and my advice that UTV is like new and good, like this deal in Aruba and for my this 100 star like

  • 5/5 Lucas T. 4 years ago on Google
    Great prices and amazing service!!! Vehicles are in great condition. I Recommend them highly. Also check out their UTV's. You won't regret it. Keep it up Real Deal Car Rental Aruba!!!

  • 5/5 Alvin G. 4 years ago on Google
    Good customer service and very good price Very attentive workers. We definitely recommend it

  • 5/5 Yvonne V. 5 years ago on Google
    Great place❤ to have your breakfast and a little sweetness of a piece of cake 🍰or choose any snack 🍡you like to have. Don't hesitate, go and have the sweetness🍩 of your life.

  • 1/5 Armando M. 4 years ago on Google
    The food is bad and cold. Service is very bad

  • 5/5 Paola L. 4 years ago on Google
    The best wonderfull breakfast. And cakes

  • 4/5 Maruschka L. 4 years ago on Google
    Nice breakfast and good service

  • 4/5 ruben t. 6 years ago on Google
    Nice selection of local cakes & sweets, snacks and lunch items, freshly prepared. Aimiable staff. Reasonable prices.

  • 5/5 John R. 5 years ago on Google
    Friendly people and delicious cake. Al lot of different kind to take or to be eaten on the spot,mmm lekerrr

  • 3/5 Ludwin S. 5 years ago on Google
    Birthday cake wasn't fully what I requested. But it was delicious

  • 3/5 Doug M. 6 years ago on Google
    American continental breakfast. But better than most hotels in the United States. Good variety and pleasant staff.

  • 4/5 j j. 5 years ago on Google
    Gr8 place for sweets cakes and more

  • 4/5 CARLOS EDUARDO VILLEGAS O. 3 years ago on Google
    (Translated by Google) good place on the island (Original) buen lugar en la isla

  • 2/5 Rik M. 3 years ago on Google
    We went for breakfast and ordered the scrambles eggs and the omelet. Both came out way to salty. Coffee was weak and looked like the coffee grinds from yesterday. Since this was our first time we gave them 2 stars as we will give them another shot. After that we will review them again

  • 5/5 Wuilder J Garcia R. 3 years ago on Google
    (Translated by Google) Hopi bonnn (Original) Hopi bonnn

  • 3/5 Jose Rafael S. 3 years ago on Google
    (Translated by Google) Good place to relax (Original) Buen lugar para relajarse

  • 5/5 Chirag D. 3 years ago on Google
    Best service

  • 5/5 Yazmin S. 4 years ago on Google
    They serve tuna, bacalao, ham&cheese and beef johnnycake. The size is good for a child. If adult is good eater two will be fine. They also have empanadas made of the same ingredients as mentioned above and they have a god deal on Tuesday... buy one and get two empanadas. They also have baked goods and all mornings they have breakfast buffet.

  • 4/5 Ruby R. 4 years ago on Google
    Very good food.

  • 5/5 antonio casildo L. 4 years ago on Google
    Good

  • 5/5 Vanessa K. 4 years ago on Google
    I'm a frequent client of House of Cake. I like it cause it's cozy and the food is good.

  • 1/5 Maritza I. 4 years ago on Google
    I done Hate any place I like ith 👍🏼🍖🌯🥖🥐🥗👍🏼

  • 5/5 Diana Astudillo R. 4 years ago on Google
    (Translated by Google) Rich the Food and at a good price (Original) Rica la. Comida y a buen precio

  • 5/5 Arline F. 4 years ago on Google
    Awesome

  • 3/5 John T. 4 years ago on Google
    Ok

  • 5/5 Esperansa P. 4 years ago on Google
    Good

  • 5/5 Allessandro W. 5 years ago on Google
    It was very good

  • 4/5 Diego J C. 5 years ago on Google
    Family and friends course Buffet breakfast until 11 am , Oslo open for Lunch, evening events 15 minutes from ORANJESTAD in Sabaneta are

  • 5/5 Luis T. 5 years ago on Google
    Good service and friendly.

  • 5/5 Kenny H. 5 years ago on Google
    Good service

  • 5/5 miguel p. 5 years ago on Google
    The Best!!!

  • 5/5 ronny k. 5 years ago on Google
    Exelent

  • 5/5 Monica H. 5 years ago on Google
    Super good service 🤗

  • 5/5 karana b. 5 years ago on Google
    Good ice coffee

  • 4/5 martin n. 5 years ago on Google
    (Translated by Google) Delicious breakfast buffet. Recommended! Buffet only at the weekend. (Original) Heerlijk ontbijt buffet. Een aanrader! Buffet alleen in het weekend.

  • 5/5 Tania D. 5 years ago on Google
    (Translated by Google) Best cheesecake and three milk (Original) Best cheesecake and tres leche

  • 4/5 DREW P. 5 years ago on Google
    Delicious cakes with wide variety and good breakfast buffet at low price

  • 2/5 Mcken M. 5 years ago on Google
    Cakes were not taste good as others said. Taste were a bit odd as well from main stream. Cakes from Super Food supermarket will give you much better food.

  • 5/5 Victor c. 5 years ago on Google
    Good

  • 4/5 Jane J. 5 years ago on Google
    Love the snacks and cakes. Sunday morning breakfast is great.

  • 3/5 Martín M. 5 years ago on Google
    (Translated by Google) It is a normal restaurant, I was struck by its buffet at breakfast but although the people who serve it try to show good disposition there is no variety in the food offer. (Original) Es un restaurante normal, me llamó la atención su buffet en el desayuno pero aunque las personas que atienden tratan de mostrar buena disposición no hay variedad en la oferta alimenticia.

  • 4/5 Unknown L. 4 years ago on Google
    Nice hotel, good breakfast, great service.

  • 5/5 Richard N. 5 years ago on Google
    The best of the best hotels on the island. I have been coming here 14 years. The staff is wonderful every year I come here they recognize us and cater to us and even remember our names. A wonderful welcoming feeling!

  • 5/5 Sergio K. 6 years ago on Google
    amazing

  • 5/5 Bill S. 5 years ago on Google
    Only stayed one night here but clean rooms and staff is very friendly. Not right on the beach its located in the harbor. Taking the free ferry over to their private flamingo island makes it a great place to stay for the best of both worlds.

  • 5/5 Bob W. 7 years ago on Google
    Very wonderful place very polite people very between. I had The ambassador sweet and loved it. Very clean and very great service staff. Especially the lady said keep the room clean. They work very hard. But highly recommend staying out of the spa very unprofessional. Especially if you women are selling your husbands in there

  • 5/5 Danielle C. 6 years ago on Google
    The hotel was Beautiful and the birds are definitely worth it but after a early check in and ok front desk service beautiful day at the beach and spending and using my Credit Card all day on the private Island, Get back to my room which has been double locked and security was called, was told my card declined, after speaking with the manager who came in less then 5 mins apologizing for the computer error my room is paid in Full gave some bogus reason why this happen, remind you there is very little Black people on this resort which is perfectly fine either way however I just feel this was extreme and my room was paid in full weeks ago, really wish this would’ve happen I really enjoyed myself but double locking my door with security outside it then offer nothing but free breakfast like I don’t want nothing free I just wanted to be treated like a Human- Did not accept Breakfast and still wasn’t offered a proper apology

  • 5/5 Leo Vargas E. 4 years ago on Google
    One happy island

  • 3/5 Kristina K. 3 years ago on Google
    For our first trip to Aruba we stayed at the Renaissance Marina. The selling point for us staying here was Flamingo Island as well as the adult only side of the property. While the Flamingo Island was cool, I could see how it could be a nuisance to not be able to walk directly onto a beach and instead have to boat over. The family side had two pools and a swim up bar, whereas the Marina side only had one pool overlooking the ocean. The two pools have a massive slab of concrete in the middle where chairs can be placed. (I found out that there were flowers and trees in the middle of the pool but removed due to the high maintenance). I was quite disappointed to find out there was no jacuzzi on either sides of the property. Now specifically for the Marina side, I wasn’t “wowed” by the rooms. Someone knocked on our room door the same day to apply pest treatment (yikes), the fridge was not plugged in, and bathroom door was backwards so if you closed the sliding door entirely you would need to have someone on the outside open it. We had to run the water for about 10 minutes before it got warm. Other strange things I noted were the fact we declined to have housekeeping enter our rooms when we first checked in, yet housekeeping came everyday. As platinum members we get free breakfast. In my personal opinion, $24 for the continental breakfast or $30 for the egg inclusive breakfast was not worth it. But given it was free continental, we went every morning. What struck me as strange is that when we received the hotel bill for the week, the amounts we were billed were larger than what we left as tip. Further, on one day they charged us the full $55. When I brought this up to the front desk they removed the $55 charge and as for the other “weird” amounts- they claimed a service charge was included. But per the receipt the service charge was $1.70. Again- not a huge deal but kinda strange when I would sign off on tip, and then the tip we got charged to the room was double. I thought maybe the waitresses thought I left it in AFL currency, but to avoid this I clearly wrote USD next to my total. A little sketchy, especially when the breakfast restaurant Aquarius was the only location that butchered the bill every day we went. (One charge was even billed as “lunch”.) Also, as a platinum member we got 10% of food or drinks on the property but this was negated by the 15% service charge at those locations. Had I known more about Aruba, I definitely would have opted for a hotel down at Eagle or Palm because where more bars / restaurants were at your disposal. According to locals, that is more the “new” downtown, whereas our area was quiet. Had I not booked the room with Marriott points, I would be disappointed. Next time, I will definitely be staying at the Marriott Stellaris.

  • 5/5 Ingrid P. 3 years ago on Google
    (Translated by Google) While at the hotel you can visit the navigable canals, while you spot the great cruises that arrive at the port, it is a pleasant experience (Original) Estando en el hotel puedes visitar los canales navegables, mientras divisas los grandes cruceros que llegan a puerto, es una grata experiencia

  • 4/5 Marclanguedoc m. 4 years ago on Google
    (Translated by Google) Comfort change of scenery relaxation warm smile sunshine at a very pleasant holiday (Original) Confort dépaysement détente sourire chaleureux soleil au rdv vacances très agréable

  • 5/5 Fritz A. 4 years ago on Google
    Awesome place. Great private beach though there were tons of mosquitos there. Conditions likely have improved. Make sure to walk around the hotel and hit the local restaurants. The local food is amazing.

  • 4/5 Joelvin Enrique R. 4 years ago on Google
    (Translated by Google) Excellent and cozy place. good memories (Original) Excelente y acogedor lugar. Buenos recuerdos

  • 5/5 Gailet E. 4 years ago on Google
    (Translated by Google) Too beautiful (Original) Demasiado hermoso

  • 5/5 Adolfo Enrique Navas B. 4 years ago on Google
    (Translated by Google) Dream hotel. It includes private island. Very well maintained. Highly recommended. (Original) Hotel de ensueño. Incluye isla privada. Muy bien mantenido. Altamente recomendable.

  • 5/5 Eury A. 4 years ago on Google
    (Translated by Google) Excellent place (Original) Excelente lugar

  • 5/5 JOSE PAULO GOUVEIA F. 4 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 5/5 Oliva Moncada de M. 4 years ago on Google
    (Translated by Google) I like why I lived in those places and everything is beautiful .. (Original) Me gusta por qué yo viví por esos lados y todo es hermoso..

  • 5/5 Alejandro G. 5 years ago on Google
    (Translated by Google) Good place (Original) Buen lugar

  • 3/5 Cary G. 5 years ago on Google
    Resort close to the street, no beach attach must go with boats/shuttle by the renaissance island beaches

  • 5/5 maricely Del t. 5 years ago on Google
    (Translated by Google) Super beautiful! (Original) Super precioso!

  • 5/5 BRENNER L. 5 years ago on Google
    (Translated by Google) Good attention and good place .. everything close (Original) Buena atención y buen lugar.. todo cerca

  • 4/5 Vídeo y Fotografía J. 5 years ago on Google
    (Translated by Google) Missing recreation show (Original) Falta recreación show

  • 5/5 Michael M. 5 years ago on Google
    The entire staff who work for this resort are amazing. I have not once felt like anything but a valued guest of this resort. The restruant food is fantastic, infinity pool is beautiful, The private island is the best beach in Aruba and the room is cozy, clean and modern. The rate for this resort is very reasonable and worth every penny. I personally cannot wait to return.

  • 5/5 Tim P. 5 years ago on Google
    1 rate that is why we come back each year Tim p

  • 5/5 Julieta R. 5 years ago on Google
    (Translated by Google) The best hotel in aruba (Original) El mejor hotel de aruba

  • 5/5 Mekai W. 5 years ago on Google
    The best hotel is this one dnt think about another one unless your going with family kids even if u are just go across the street to the family renaissance hotel everyone was so so so nice ceaser is a bellhop I believe he was great our housekeeper was also amazing she always had a smile we meet people that been to Aruba 5 or more time we see why thank you Aruba for everything

  • 4/5 Alex J. 5 years ago on Google
    we spent our last night here and visited the island off shore - loved both the hotel and the island, however the shower was broken and they seemed to know about it prior.

  • 5/5 Tony V. 5 years ago on Google
    The best ever

  • 1/5 byron t. 5 years ago on Google
    Terribly disorganized lost our reservations twice!!!!

  • 5/5 Jeanette M. 5 years ago on Google
    Wonderful staff, great food, and perfect spot to relax, rejuvenate, explore, swim, frolic in the beach, or do absolutely nothing. Love love this hotel!

  • 4/5 Josh M. 6 years ago on Google
    Friendly staff from the check-in desk, the housekeeping, to the bar, and island staff. Walking distance to many places and the bus station if you want to check out the other beaches. Casino could use some attention.

  • 5/5 Rebaz S. 6 years ago on Google
    Wonderful place and service!

  • 4/5 Olayinka S. 6 years ago on Google
    Nice and comfortable hotel to relax leisure.

  • 4/5 Jerry M. 5 years ago on Google
    Service was well done. Location was wonderful. People were very friendly. Coffee shops restaurants clothing stores all close by. The casino is an easy walk.

  • 5/5 SAMBA S. 3 years ago on Google
    Incredible experience. Staff is very welcoming and helpful. Please put salt and pepper on the suites! Lol.

  • 5/5 Alex I. 3 years ago on Google
    Unique hotel, the private island is great

  • 4/5 Paul T. 5 years ago on Google
    This place has it all. You have to love Marriott. Beautiful location with a mix of city and beach. Beautiful pools at the resort as well as a pool bar and restraunt with very good food. Close to the city and many bars, restaurants and shops in walking distance. Beach beyond the pools is great but the better option is to hop on one of the private resort boats and head out to the beautiful Renaissance island and spend the day. Only a 12 min ride and the island has very nice beaches although a little rocky once in the water. Good food and dining available on the island as well as a nice gift shop. You can rent cabanas (book early, sold out on us) or have a massage in a hut by the water. The best part is the friendly flamingos. They are great, will pose with you and eat out of your hand. They are in the adult section of the island but I understand children can go see them in the morning. 2nd time here and highly recommend.

  • 5/5 Irene W. 5 years ago on Google
    Everything about this hotel was fantastic. The location in town is a plus, close to boutiques and restaurants. Our room was huge and impeccably decorated and maintained. The restaurants are excellent and the best part was the service, especially in the coffee shop, were we enjoyed an abundant breakfast buffet. The waitresses were very friendly, concerned and willing to please any way they could, even bringing a small cake and singing happy birthday for my husband. In the evening, we dined in the Steak house. This is an upscale, expensive restaurant, but it's worth the effort. The waiter was very friendly and polite and the food was excellent. Overall, impeccable service.

  • 5/5 Joe M. 3 years ago on Google
    We had a wonderful time. The people who work there are extremely attentive and friendly. I would go there again!!!

  • 5/5 Jeff F. 4 years ago on Google
    We spent 2 weeks at the Renaissance Ocean Suites and could not have had a better holiday. From check in to check out, the staff was wonderful. With easy access to two excellent pools, boat access to the private island, many restaurants in easy walking distance, a private lagoon, and lovely views, it will be hard to find another location in Aruba with so much bang for the buck. You can pay much less, but there is a reason for the price given what you get in return.

  • 4/5 Leonida D. 4 years ago on Google
    We didn't stay at the hotel, we only visited the swimming pool facility. There are 2 swimming pools, inside the big one there is a bar and 2 small islands. So you can order food and drinks inside the swimming pool or just lay on the small islands. There is also a little private beach and live music.

  • 5/5 Zuleika D. 3 years ago on Google
    Definently the Best place, Great costumer services. AWESOME people working there I recommended 100% you will not regretted.

  • 5/5 Harold B. 3 years ago on Google
    (Translated by Google) special (Original) especial

  • 5/5 Karin �. 3 years ago on Google
    (Translated by Google) Great location and nice service (Original) Super Lage und netter Service

  • 4/5 Cedric S. 3 years ago on Google
    (Translated by Google) Very American-style hotel with a beautiful private beach. Car rental companies are also located in the hotel. Perfect as a starting point for a tour around the island. (Original) Sehr amerikanisch geprägtes Hotel mit schönem Privatstrand. Auch sitzen Autovermietungen direkt im Hotel. Perfekt als Ausgangspunkt für eine Tour um die Insel.

  • 5/5 J P. 3 years ago on Google
    Paradise. What a beautiful place. Everything was perfect.

  • 5/5 Daisy Z. 3 years ago on Google
    Had Some issue at the beginning with a rude receptionist but after reporting my unhappy experience, the manger of the hotel actively asked for feedback and improved their service so overal it’s a great stay. The highlight is the private island where you can see flamingos and also use their water sport gears for free !

  • 5/5 raymond r. 3 years ago on Google
    Excellent

  • 5/5 Latosha H. 3 years ago on Google
    Always loved Renaissance island access. The beach, the views plus the tranquility of it all. The Ocean suites is my happy place.

  • 5/5 Rob C. 3 years ago on Google
    Amazing accomodations!

  • 5/5 Scott E. 3 years ago on Google
    Very nice and great restaurants.

  • 5/5 Frank C. 3 years ago on Google
    During the covid shutdown this resort paid all its staff in full!!!! These employees appreciated it and they treat their guests extremely well and appreciate their jobs.The hotel, the island, the covid safety all outstanding. Great location with plenty to walk to and other local restaurants to visit.

  • 5/5 Renilde de k. 3 years ago on Google
    Super resort

  • 5/5 Michael S. 3 years ago on Google
    Flamingos!! Private island 🏝

  • 5/5 Xylas C. 3 years ago on Google
    Absolutely amazing hotel, the staff is extremely helpful, polite and just lovely. The private island is a must see, I'd suggest splurging on a cabana rental at least once! Food and drinks at the hotel as well as the island was great. And the staff goes out of their way to make you feel welcome, happy and care free.

  • 5/5 Albertico P. 3 years ago on Google
    Excellent hotel and good service

  • 5/5 End 3 years ago on Google
    Really great Hotel. Everyone is super nice. The Hotel rooms have everything we needed and were always super clean. The private Island the Hotel has just rounds up the whole experience.

  • 4/5 luis l. 3 years ago on Google
    (Translated by Google) Very good view, and excellent area to rest. Very good view, and excellent area for rest. (Original) Muy buena la vista ,y excelente área para descanso . Very good view, and excellent area for rest.

  • 4/5 Marc S. 3 years ago on Google
    Nice rooms and location

  • 4/5 parts4 l. 3 years ago on Google
    great service,

  • 4/5 Louisa C. 3 years ago on Google
    Its a clean place Ocean view. 2 Steps to restaurants and cinema.

  • 5/5 Lavasha D. 3 years ago on Google
    very clean. Great environment. Staff is very hospitable. Hotel takes COVID precautions very serious. Mask are required throughout the property. Social distancing and sanitizer is everywhere. Thank you for protecting your patrons.

  • 1/5 Santiago R. 3 years ago on Google
    (Translated by Google) We stayed one night at the hotel, all very nice but we forgot a personal object in the room, we returned the same day to ask if they had found anything, they said no. Then we returned a few minutes later to insist, we waited 30 minutes until they replied that they had thrown it in the garbage for "covid issues". The hotel threw away guest belongings in less than 12 hours. Amazing. I worked in hospitality and went through the garbage to find belongings of the guests. Incredible the response we received from such a high level place (Original) Nos quedamos una noche en el hotel, todo muy lindo pero nos olvidamos un objeto personal en la habitación, volvimos en el mismo día a preguntar si habían encontrado algo, nos dijeron que no. Después volvimos unos minutos después para insistir, esperamos 30 minutos hasta que nos respondieron que lo habían tirado a la basura por "temas de covid". El hotel tiró a la basura en menos de 12 horas pertenencias de los huéspedes. Increíble. Trabajé en hotelería y llegué a revolver la basura para encontrar pertenecías de los huéspedes. Increíble la respuesta que recibimos de un lugar de tan alto nivel

  • 5/5 Mary Ann K. 3 years ago on Google
    (Translated by Google) gr8 (Original) Gr8

  • 5/5 Marielle H. 3 years ago on Google
    Love having my staycations here. Great hotel🏖

  • 5/5 Michell L. 3 years ago on Google
    GoodPlacetoStay

  • 5/5 Sheryl L. 3 years ago on Google
    Highly recommend it's definitely beautiful and romantic

  • 5/5 Bradley B. 3 years ago on Google
    It's very comfortable

  • 5/5 Irena L. 3 years ago on Google
    Working place for 27th years

  • 5/5 Dale P. 4 years ago on Google
    6 years in a row. Always enjoy our stay.

  • 5/5 by s. 4 years ago on Google
    Plenty of choices for good food and desserts...raisin ice cream...pistachio too...only 6 flavors of ice cream...very delicious food...try it!!!☺

  • 5/5 Jeff C. 4 years ago on Google
    What can you say! 76 at night 83 during the day March 2020... Right on the water...Great pools. Small but adequate man made beach in front of resort ... small ocean pool with bridge to refresh the pool with the tides. Ocean walk way starts in a public park and wraps around the resort property to a dock lined with a variety of boats from the little dinghy to the multi million dollar yacht. It is in this corner of the resorts property that you catch the boat to the private Renaissance Island if you wish. Note .. every passenger on the shuttle boats which travel back and forth to the island every 15 mins or so must have there own room key.

  • 4/5 Daniel D. 4 years ago on Google
    Staff is very polite services very good only problem I had my shower leaks

  • 5/5 Alberto S. 4 years ago on Google
    (Translated by Google) Spectacular especially for the possibility of being able to go to Renaissance Island (the hotel's private island). There are 2 wonderful beaches. Even the one with the pink flamingos !!! (Original) Spettacolare soprattutto per la possibilità di poter andare a Renaissance Island (isola privata dell'hotel). La ci sono 2 spiagge meravigliose. Anche quella con i fenicotteri rosa!!!

  • 5/5 Rene T. 4 years ago on Google
    (Translated by Google) Flamingos on private island (Original) Flamingos auf Privatinsel

  • 5/5 Vishal V. 2 years ago on Google
    Nice resort in downtown Oranjestad. We stayed at the ocean suites (family resort). The staff and the entire crew is very helpful and always smiling. The 2 big pools are great places for adults and kids to spend time. There is a very small lagoon right next to the resort where kids can play. The rooms are nice and clean with a beautiful ocean and resort view. The best part of the resort is the Private Island. There is a boat ride every 10 mins from the resort to the island. Since its private island for the guests only, its very less crowded as compared to the other beaches. All facilities are available at the island - 2 restaurants, bars, floating/snorkelling devices, towels etc. The family can spend the entire day at the island. The restaurants inside and around the resort are also good and the guests dont have to travel anywhere else. Every day you will see the cruise at the cruise terminal that will come in the night and leave the next night. The waters are beautiful turquoise color. Overall amazing 5 night stay.

  • 3/5 Lori W. 2 years ago on Google
    The adult side is nice and updated. The pool area is nice as well although the food was not great. I’m not sure if it’s due to location being by the ports or the DJ at the pool but music is played loudly starting at 8am until 11am so I did not get a good nights sleep while I was there.

  • 5/5 serendrewpity 2 years ago on Google
    11/2020 - Had the All Inclusive Package and travelled before the peak of the pandemic hit in 2021. Still we practically had the entire island to ourselves. The drinks seemed watered down (I'm told. I don't drink) and the food wasn't the best. There wasn't anything uniquely Aruban on any menu of the restaurants that are included with AI package. Still the beauty of the island and the service was amazing and the overall experience was recovered. Why? They noticed it was my birthday from my ID even though I didn't say anything about it. One day, after our daily excursions, we came back to a room full of happy birthday balloons and flowers. It was amazing. The beaches on the resort aren't the best but the have ferries to the Flamingo islands and those beaches are incredible. Everything on this island is candy for the eyes. Definitely an experience of a lifetime.

  • 5/5 Toni B. 2 years ago on Google
    We came to get away from the crazy COVID-19 outbreak in NY the last 2 years. Needed to relax and enjoy the wonderful weather that Aruba offers. Christmas in Aruba was different but wonderful. Hotel was well kept, staff amazing and beaches beautiful got exactly what we came for. Already booked our next trip back in July.

  • 3/5 Ed H. 2 years ago on Google
    Good stay overall, but not ideal for larger groups (anything above 2 people). We booked a room with 2 Queen Beds (we had 4 people), but were required to upgrade on check in due to our # of people. The silly part was the room we had to upgrade to was only had 1 bed and a broken cott…

  • 5/5 Angelique C. 2 years ago on Google
    Beautiful hotel. Room service everyday and the room was very nice. You can go downstairs to get the boat to take you to the private beach. I absolutely loved it. I will definitely be back!!!

  • 5/5 Liz E. 1 year ago on Google
    I did not stay at this resort however I helped plan my brother’s honeymoon here and this resort could not have been any better! From start to finish, the staff went above and beyond to make their stay extra special. The property itself was beautiful, their room had a nice view and they said the beds were super comfortable. A big thank you to Natalie who helped facilitate everything for me! All of your assistance along the way was amazing! Thank you to the navigators who helped book the dinner under the stars on the private island, that was the highlight of their trip! Also, the cabana was one of their favorite parts of the trip too. This resort stands alone in comparison to the other options on the island- it was classy, clean, beautiful, and everything you could hope for on a vacation. Thank you to the entire staff for making their trip a once in a lifetime experience!!

  • 5/5 Dominic R. 1 year ago on Google
    Our stay at both the Renaissance Wind Creek Resort and Ocean Suites was an outstanding and memorable experience! During our week there, Manager Deidre Greene and the staff at both locations were very accommodating, professional and welcoming that exemplifies the hospitality of Aruba! Their extended recommendations of dining, shopping and touring of local areas were beneficial to our vacationing there. Finally, the Renaissance Island added so much more to the experience and a great place to relax and collect yourself. PS- The seafood pizza there is highly recommended!

  • 5/5 Shawn and Grace M. 1 year ago on Google
    This place was worth every penny spent. Very reasonable price. The views of inside hotel are beautiful! The rooms are very “cozy”. The housekeeping was great and the rooms were clean. I highly recommend coming here if you’re planning vacation. It is walking distance from a lot of activities! Not to mention Flamingo beach which is no additional charge and a 10 minute boat ride away.

  • 4/5 Thomas F. 1 year ago on Google
    This was a very nice resort! My wife and I stayed here on our honeymoon with the all inclusive package. Overall we really enjoyed our stay, our only draw back was that you had to take a boat to a smaller island about 8-10 minutes away if you wanted to layout on the beach, other than that the food and drinks were very good! Would definitely recommend Aquarius if you stay here!

  • 5/5 A M. 10 months ago on Google
    So lovely. Good restaurants with good food and drinks. Big pools. So pretty. A lagoon. A boat ride to Flamingo Island which is included when you're a guest. Can book excursions with staff at De Palm tours. Recommend the jeep tour but it is very dusty, bumpy, and rocky but loads of fun. In the heart of downtown with plenty of things to do.

  • 5/5 Kylie G. 1 year ago on Google
    Second time visiting the Renaissance and enjoyed it once again. Have stayed at both Marina and Oceanside buildings and each have their own pros and cons but they are close enough to use amenities at each so hard to complain much. Love the swim up pool option at the Oceanside and the mini-beach area, although I expected the recent renovations there to be better and more like the Marina side and they were not. The rooms though were sufficient so worked fine for our stay. Marina side has a better breakfast buffet set up than Oceanside, and enjoyed the great hospitality from our repeat waitress Betty - ask for her, she will make you feel like she’s known you for years! All in all a good stay and you can’t beat flamingo island/iguana beach!

  • 5/5 Victoria F. 1 year ago on Google
    Great experience! Our room was comfortable and the staff was super nice. Good thing is that you have free access to their private island - Flamingo beach. Not the best island but there's a chance to feed flamingos at the beach. Located near the airport and downtown.

  • 3/5 Tiffany T. 6 months ago on Google
    We had a hard time deciding between the Renaissance and the Marriott. We chose this one because we were told about the private island. Upon arrival we were greeted by a front desk man who gave us the closest room to the lobby which opens up to the pool. We always prefer to be away from the action so we asked for a room a little further away. The front desk man seemed a little irritated with the request but eventually selected another room for us. The room was spacious, bedding was comfortable. It’s a suite with a cute design. The sink in the bathroom didn’t work as the water stopper was broken which prevented water from going down the drain. The biggest let down for me was they don’t have an actual beach. They have the private island which is nice and the flamingos were a nice touch. But no actual beach access. The last day went down to the Marriott, there were a lot of food choices In walking distance by the beach. The employees at Marriott were much more friendly. Once we returned to Renaissance and went to our room we were greeted by a letter in the door informing us that their payment system would be down. Depending on your preference the location and amenities may be perfect but if you’re looking for a more upscale experience or a beach front Palm Beach may suit you better.

  • 5/5 Jerome S. 7 months ago on Google
    My wife and I had our DREAM WEDDING on their Private Island with 45 Guests. The Food, Service, Accommodations, attention to detail on their wedding packages are ON POINT! This Property is Beautiful and worth the money. Shout out to Zulaika, the Wedding Coordinator extraordinaire for making our special day...amazing. Mini...the bartender made amazing drinks....Daily. John in Valet delivered amazing service and the L.G. Smith Steak House was the star of the show outside of the wedding day. Get the All-Inclusive Package if you go and thank me later. If you can swing a Cabana for a day on the Private Island ...it's worth it. All of the food on the property was amazing. Service...AMAZING! Again...worth

  • 5/5 Sterling W. 6 months ago on Google
    It is an amazing hotel. Just get the all inclusive if you’re staying for a min of 4 stays. It is better because the island itself is already expensive. Beautiful views, private boat that takes you to flamingo island. Get there early for the boat as the beach fills up. We went first thing in the morning to get a good spot on the beach. There’s a family side and adults only side. The signs will tell you which is which.

  • 5/5 Elisabeth M. 7 months ago on Google
    We had an absolute fabulous time staying at the Renaissance during our first trip to Aruba. Our rooms were nice, clean, and comfortable. Everyone was super friendly and provided the best customer service. Alexander at the front desk was very helpful and gave us a few great dining recommendations that we enjoyed. Alexander and Shemaul also went out of their way to help me get reunited with my phone that I left in a taxi one evening, thank you so much for the help! Also when one member of our party arrived he realized he did not have enough cash to cover the taxi, the taxi driver was in a rush to go and one of the bellman paid the taxi. Our friend was so relieved for the help and quickly went to the nearby ATM in the shopping center to settle up. Wilson the boat driver was a joy to be around and we always looked forward to having him as our driver to and from Flamingo beach. Karla at Flamingo beach was fabulous! She was attentive, kind and a pleasure to talk to. The food available at the restaurant was good and the bathrooms were nice and clean. Flamingo beach was perfection, we enjoyed going everyday to lounge in the beach chairs and watch the flamingos. While we visited the flamingos preferred the Iguana beach side of the island. We also took advantage of Flamingo yoga on Thursday morning and enjoyed the one hour session with flamingos sitting around us also seeming to enjoy the zen. We enjoyed the pool in the late afternoons and happy hour from 4:30p-6p with Eduardo. There is a Starbucks on the bottom floor of the renaissance and it is connected to some nice high end shopping. The high end shopping is closed on Sundays. Thank you for such a great trip!

  • 5/5 Monika S. 7 months ago on Google
    We stayed 9/8-9/12 and loved ALMOST everything during our stay. The hotel itself is beautiful and really clean! The photos don't do it justice. The welcome drink, the staff and lunch really exceeded our expectations on our check in daay. although the line was long it went quick and a pleasant wait. Ebony and Pedro and Donovan at the island were all great! the rooms was great even though as gold members we were put in an interior facing room. Good housekeeping. Loved the adult party vibe on the adult side, but we visited the other end and it was fantastic too. The island was amazing! the cabana rental is totally worth it. My ONLY complaint is the seafood buffet dinner at Aquarius. We paid $150 for two and the lobster and most other items were severely overcooked, to the point that they were inedible. The lobster meat was dark brown, mussels were hard and chewy and the size of a nickel.. It seemed like they were three days old and just warmed up over and over. I wouldn't eat it for $15, let alone $60 per person.. The waitress was nice but when we told her it was bad, she just smiled. The breakfast there on the other hand was fantastic!

  • 4/5 Salvador A. 6 months ago on Google
    I stayed in Renaissance Aruba in September 2023 when we arrived at the hotel they put me in a room with a parking lot view but in my reservation it wasn't a park view but the manager changed our room but it ended up being fine there. at Aquarius I received bad service from one of the attendants! But thanks to the wonderful team at Aquarius I was well served! At the Sole bar they took too long to bring the drinks! The team makes things a little quicker for guests! Congratulations at the O Fresco restaurant are the delicious pizzas and Italian culture. And finally they didn't clean the room once if I hadn't warned them! In my opinion, Renassaince deserves an 8/10! There are several very friendly people at Fresco at Aquarius and especially the people who take you from the Ocean Suite to the Renaissance! Especially on one of the happiest islands in the world Thanks

  • 3/5 T. Anthony P. 6 months ago on Google
    Stayed at the renaissance for one night in Sept 2023. The staff are wonderful, the rooms are pretty nice. It’s the tourists and the location that are the cons. The hotel is full of American tourists who act like first time travellers (I’m American so can say this). The hotel is very loud and boisterous at times due to the tourists. It’s not off the main drag but is pretty accessible to other parts of the island.

  • 5/5 Rana A. 6 months ago on Google
    This is easily the nicest place i’ve ever stayed in. Everyone working here treated me like a queen, my room was spotless, the food was wonderful, the area is safe and the renaissance island is incredible. I couldn’t have asked for a better experience here. Its on the pricier side, but you certainly get what you pay for

  • 5/5 Ashlee M. 7 months ago on Google
    The private beach was our favorite part of the trip. It’s a short (approx 15 min) boat ride from the lobby of the hotel. We were in paradise as we fed the flamingos, chilled w/ iguanas in our cabana, and snorkeled with a vast array of tropical fish. We didn’t get a meal that we didn’t love and the staff was extremely helpful with setting up excursions and transportation around the island. We definitely plan on going back and staying at the Renaissance.

  • 5/5 Andreea D. 6 months ago on Google
    Can’t go wrong with booking at this hotel. Staff was friendly, polite and accommodating. Room were clean and we had a great view. As guests, we got free boat service to Flamingo/Renaissance Island and for that alone, it’s worth booking here.

  • 5/5 Shanel A. 6 months ago on Google
    I enjoyed my honeymoon at Renaissance Wind Creek and I truly can't wait to return!! The entire staff made my honeymoon unforgettable and really goes the extra mile to make you feel comfortable and accommodate every request. I love the location of the hotel, it's near various restaurants and casinos. We decided to do the all-inclusive package and we were so happy we did! The package has many offers and a few upgrades for an additional fee. I recommend stopping at the front desk area daily in the morning for daily activities as they do fill up and are worth it! I do feel that the adult only side, Marina hotel, that the rooms are small so I will stay at the other hotel for my next visit. Flamingo Island is wonderful and relaxing. If you want a cabana, book well in advance but there are many chairs/beds to choose from without any extra fees. After my vacation, I see why Aruba is called one happy island. I'm counting down until my return!

  • 5/5 Kimberly J. 6 months ago on Google
    First time to Aruba and definitely will go back. There were lots of things to do close by. Food, shops and casinos all within walking distance. Unlimited trips to Flamingo Island and the boat picks you up in the lobby during low tide.

  • 5/5 Andy D. 5 months ago on Google
    We stayed at the marina tower, adults only, for our honeymoon and could be happier!!! The rooms, amazing. The staff, so friendly and helpful! Infinity pool and fitness center were fantastic also. With staying here, you get unlimited access to the renaissance private island with iguana and flamingo beaches. The private boat captains were absolutely INCREDIBLE These are THE BEST beaches in Aruba!! Highly recommend

  • 5/5 Blake L. 6 months ago on Google
    My husband and I just hosted our 40 person wedding at the Renaissance in Aruba. Our wedding itself on Renaissance Island was amazing as was the brunch the day after on the Ocean Suites beach, but everything in the periphery with the Renaissance was spectacular as well. The rooms in both the Ocean Suites and the Marina hotel were very nice as were the lobby and pool areas. The food was incredible- not only at our wedding but meals such as room service and food served at the pool/beach bars were spectacular. Housekeeping, waitstaff, and the concierge were all inviting and friendly. Our wedding coordinator made sure that our events went off seamlessly and worked closely with all of our vendors. I am so glad we decided to have our wedding at the Renaissance as I could not imagine a better place for all of our family and friends to spend a few days to relax and celebrate.

  • 5/5 Jason P. 5 months ago on Google
    Beautiful, clean hotel. Not on the beach but has its own island, 7 minute boat ride away. Lots of restaurants around. The hotel. The private island is terrific but the boats back and forth are unreliable and you often can go 30 minutes without seeing a boat. Plan accordingly! Alex the bartender at Flamingo Beach is such a kind fellow. Always a pleasure to see him!

  • 5/5 Hunter J. 6 months ago on Google
    Would totally recommend this resort as we had an incredible time. The people/workers of Aruba really made this resort unique. I felt that the rooms and food at the Marina hotel could be better. Main reason we stayed here was for the free ferry to Renassiance Island/Flamingo Beach. It was totally worth it as flamingo/iguana beach were so neat!! Thanks for a great honeymoon!

  • 5/5 Rosanna d. 5 months ago on Google
    My partner and I didn't stay at the Renaissance hotel but we really wanted to visit Renaissance Island. Since there were some difficulties to confirm the online booking, we decided to visit the hotel and ask if they could help us. Kimberly at the front desk went the extra mile for us and was able to get the reservation for us. Very grateful for your wonderful service! Renaissance Island was very beautiful and definitely one of the most unforgettable experiences ever had.

  • 5/5 Stacey B. 4 months ago on Google
    This was our second stay and there will be a third. Comfy rooms and attentive staff. The hotel has an island it ferries you out to where flamingos and good beach time await. We also spent a day at the Residences and there was a dj and much dancing. And as the sun was setting, the staff made a fire so we could make smores. Both pools are great hangs.


Call +297 583 6000 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Perle d'Or Hotel and Apartments Aruba image
1
Perle d'Or Hotel and Apartments Aruba
Hotel
Modern quarters in a laid-back hotel featuring a cozy restaurant & an outdoor pool.
$78/night
3.80 (466 reviews)
Wonders - Boutique Hotel Aruba image
2
Wonders - Boutique Hotel Aruba
Hotel
Relaxed adults-only hotel offering a free beach shuttle, plus a garden with an outdoor pool.
4.60 (184 reviews)
Rehoboth Peace Land Boutique Hotel Aruba image
3
Rehoboth Peace Land Boutique Hotel Aruba
Hotel
😠 This place is depressing! Pretty, nicely decorated, spacious but depressing! It is NOT a hotel at all...not even a boutique! It is literally a compound in a residential neighborhood away from anything that you would come to Aruba to enjoy. The only view outside is to the pool. As a single femal...
4.80 (142 reviews)
Kemp's A1 Apartments Aruba image
4
Kemp's A1 Apartments Aruba
Hotel
Low-key studios & apartments in an informal hotel offering an outdoor pool & free parking.
$65/night
4.40 (78 reviews)
Paradise on Aruba image
5
Paradise on Aruba
Apartment complex
😠 Worst hostel ever. No breakfast, we had lizard in our room, no ac during day, very rude lady And cats everywhere. Also we had to pay for towels. Localization very bad, No buses nor taxies easy to catch.I do not recommend this place at all.
$78/night
2.90 (65 reviews)
Last updated:
()