Terrible experience. First I booked the all inclusive package. First they didn't give me the all inclusive so I had to walk all they way back to the front desk to get that fixed. Finally after 20 minutes that gets fixed. On the last day my room key stops working. So I call down to the front desk. They sent someone to the room. She tells us the last night didn't include the all inclusive. What? How? Unless I spend 600 more dollars. She basically said sorry can't help you and cut off the bracelets. Most employees are extremely rude especially in the restaurants. The only saving grace is the shuttle drivers. They were the only bright spot in this entire trip. Ramon was awesome. Edit: The manager on duty is extremely unprofessional.

Just had our Honeymoon/2nd Anniversary at this resort. We went through our timeshare and had a GREAT week. Everyone who worked there was so friendly and knowledgeable about the entire island. We rented a car for a few days and got great info from the concierge (I can't remember her name) on how to get to the Lighthouse. We met a great taxi driver named Lisette while we were there as well. We got to go between the different Divi sister resorts to enjoy those beaches and restaurants too. I would definitely recommend this resort.

The resort has its major pros and cons. If it weren’t for the discounted wedding group rate we received, the resort would not be worth the price. There is a big lack of communication from the minute you check in. I was only provided my room number upon check in and a printout to some amenities. However, it was very vague and tended to add to confusion. There seem to be some unusual policies that are quite confusing, especially when very little information is provided. For example, you can’t check out of the resort after 10pm because their “system” doesn’t allow it. I wasted so much time on the phone and walking back and forth to the front desk to get answers to questions. There is no information provided regarding how restaurant reservations need to be made, hours of the shuttle, etc. And many times, I would get conflicting answers. The rooms have a horrible mildew smell due to the constant moisture, which makes no sense since it’s an arid island with little humidity. Since the AC isn’t really adjustable, I couldn’t get one good night sleep due to the frigid temps. Finally, some of the staff is great and others are very rude. For example, it was impossible to flag down a shuttle driver and get a ride. They either ignore you or laugh at you when you ask for a ride and just drive away. I was even told by one staff member that I was not allowed to speak the local language because I’m white and wasn’t born in Aruba. This is ignoring the fact that I’m somewhat fluent and can communicate well. At an all-inclusive resort, you should always feel welcome and accommodated but Divi greatly failed in this regard. Other than the customers, this resort didn’t live up to the “one happy island” mantra for Aruba. If you know the ins and outs of the resort, you will have a great time. But if it’s your first time and you are looking for a seamless relaxing experience, you will end up quite frustrated.

This is not a 4 star resort by any means. I have traveled the world and stayed at everything from budget inns to some of the best 5 star resorts/hotels. My check-in experience was horrible. The room wasn’t ready at the 4 pm check-in time. When I asked how long would it take for my room to be ready, I was told “sorry we don’t know”. Already an answer you’d expect from a 1-2 star place. When I was finally given my keys, I got to my room (taking a golf cart), only to find out the keys weren’t activated. I then try calling the front desk, but of course no one answered. So I had to walk back with my luggage and get the keys activated. Also, the restaurants charge you for each soda (coke) you order, despite not telling you and the sodas being from a fountain). Service is very very slow, they do not check on you anywhere, you need to request what you want at any bar or restaurant. There is also one lady at the front desk who gives you attitude, despite me being kind and using my manners. Sad. I would advise you against staying here. It’s not worth the price.

The hotel surroundings and rooms are well maintained. The staff is friendly. There is concierge desk near reception to help people with any questions about rental cars, tours, things to do and a lot. This place is located next to beautiful beach and the sunset is just a mesmerizing sight. There are couple of restaurants within the premises which offer good food.

Luxury low rise establishment with exception. One is not to bring any jewelry, and is so, lock in the safe a must or items will be stolen from house keeping. I spent an entire day dealing with housekeeping and maintenance, a day I will not get back from water in the room after severe thunderstorm. People are friendly and nice. DO NOT do the Interval time share I hear it's more difficult to schedule and you're left with monthly payments. It suppose to be 90 mins until you realize Three hours have passed. The snorkeling is not worth it unless you enjoy paying all that money for lunch. You are set to 3 locations to swim and you see nothing in the water. Am looking forward to leaving and heading back to work.

Definitely wouldn’t stay at this property again! The connecting resorts were better for entertainment and beach vibes. Divi Gold Shuttle staff were amazing and loved Kenny the bartender 5 stars for them! I booked the all inclusive with my large family. At every restaurant and bar - we had to sign a check. Never in my life have I had to do that while wearing an all inclusive wristband. They charge you $100+ if you lose it,fyi and the kids band is flimsy. Check in was a nightmare. I waited 2hours for a ground floor room because they Initially gave me one on the third floor and my grandmother couldn’t walk up them. Rooms were decent and enjoyed washer/dryer in unit.Good views There were no extra sheets for the sofa bed. Mulligans, red parrot are the best food places. Seabreeze has a nice buffet breakfast. Long wait times at restaurants. Also power and water went off in my room for a half a day so I spent time at the beach.

The pool bar was so-so. They definitely could be better managed. Mulligans is the best restaurant on the property but can have long wait times. Otherwise hotel was great. Rooms are spacious and clean. No elevators through...

The property is Great, The resort has its own private beach across the street that is literally across a very small 2 lane highway, the staff is Great, just make sure to smile and Tip where you can cause they will usually work hard to make you smile. The property is clean, the food on site at the restaurants are good, try all the restaurants by the way to figure out your favorite, I like them all, even the quick bite ones. You can tell the property likes to reinvest money into updates as they were renovating several building near our room that had been recently renovated and looked nice. I can't say if the all inclusive is best as we have several friends that did the all inclusive an we chose to wing it and I don't believe we've spent over $600 per person at this point on food and alcohol after 5 days of being here and the all inclusive is about $1300 per person depending on the package and when you come. Over all I would say the resort is pretty nice and a good deal this time in October. Feel free to ask any questions if you have any and if I can answer them I will.

Second time here and it's beautiful. The staff is friendly and the infinity pool is fantastic plus there is a swim up bar. Also there is a restaurant that makes delicious food. It's infinity restaurant. The grouper sandwich and burger are so good. Bonus thing is the beach is right across the street. You get to use the palapas and chairs since you are a guest of the resort. If you come and visit Aruba, I suggest to stay here. This is one happy island 😀

Great place to stay in Aruba! The beach is absolutely fantastic and the nearby town was fun to explore. We were able to rent bikes from the hotel for free and we then rode around the city. There was also a free snorkel /bike excursion included for free at the hotel. The food was nice to eat as well.

This resort has a lot to offer! We needed connecting rooms which was accomplished by this resort. Has a store, large pool, ocean is right across the street available to guests of the resort, cabanas on the beach, bar in the pool with infinity side, restaurants which you can get included for a price and definitely worth taking advantage of, golf course and so so much more! Staff is VERY FRIENDLY and willing to help in any way possible. The rooms we had which were connected each had a kitchen, microwave, full size refrigerator, coffee maker, plates and glasses, bathroom, eating area that seats 4, king bed and pullout sofa sleeper, TV, wifi, safe in rooms and more. This place is just amazing! Pool also has a fountain area and single water slide. If your looking for paradise.. this is the place!

The staff here is truly incredible! The patience I witnessed from staff members dealing with tourists should earn them a Nobel peace prize in human communication. The resort is spotless(thank you groundskeepers) and the room turnover is the best I've seen(props to diligent housekeeping staff) I highly recommend the all inclusive package as the food on this property (Divi Village) is outstanding. Perhaps skip the buffets off property, as they were incredible disappointing. You can't go wrong with Mulligans, or the Breakfast on the Divi village property. All in all every single staff member I came across greeted me warmly, with respect and was helpful in every way possible to make my stay a 5 star experience! Congratulations, you have certainly earned my repeat business.

We purchased our timeshare at the Divi Village Golf & Beach Resort on Aruba in 2006. It was one of the best decisions we’ve made. From what I understand, timeshare properties can be a nightmare; BUT not the case here. Our experience with Divi has been absolutely wonderful. From the people who are with Divi Corporate to all of the Divi staff in Aruba, we could not be more happier timeshare owners. We have friends who have weeks or points at other higher-end timeshare properties on Aruba; and their experiences are not very good — and they don’t even realize it. At Divi, you are made to feel like you’re a part of the family, very welcome. You NEVER feel like you are just another contract number — like you’ve been spun around and had your pockets picked. All of the people at Divi love us, and we love them back because of it. We have “visited” friends at their timeshare “clubs” on the far end of Aruba’s Palm Beach, and would never get SUCKED in to a purchase there. They weren’t even permitted to get us two pool chairs because there are so many “owners”. The pool and beach areas of those “vacation club” properties are so jammed with rude people. They actually argued about being in each other’s “shade”. You do not have any of that negative vibe when you vacation at a Divi property. Let’s put it this way, I would NEVER give up a Divi timeshare for a “vacation club” or “surf club” cult-like facility.

The staff was amazing and made us feel so welcomed and like family! This will be the only resort that we stay at every time we visit!! They made our experience even better! The room was clean and well maintained. The view was amazing. And just a great vacation

First time in Aruba and don’t know where to start. I will Definitely be coming back to the Happy Island. From the time we got there it has been nothing but Fun, Fun and more Fun. Taxi Driver Bernie, Tram Driver Shireno, the Food, Resorts, Entertainment, All of Housekeepers, Front Desk, Employees, Vendors, I really had nothing but an Amazing Time. I ❤️Aruba and Aruba owes us Nothing! 🇦🇼🇦🇼🇦🇼🇦🇼🇦🇼

My experience was nothing less from great. We were all inclusive and ate at almost every single restaurant. When you’re all inclusive you have access to all 6 hotels on the properties. The place is very big so to get around if you don’t have to walk you have to catch one of the shuttle busses. The rooms are standard my sinks looked dusty so I had that cleaned again. Customer service was amazing. We were able to get taxis immediately. There’s soooo many places to eat from we cancelled reservations from two different outside restaurants and just booked on the property. The food is very very fresh and good. The pool side swim up bar offers finger food and it was good. I’m not a buffet type of eater but we had food from the buffet and it was very good. Aruba is an old married couple type of destination so there was many many old couples at our hotel but you found the younger people over at Divi Aruba which had live music playing almost every other night. Definitely coming back

First time visiting Aruba and we will be back to Divi Golf. We did the all inclusive package. Our room was a one bedroom apartment next to the pool. The air conditioning was cold. Remember every hotel on every island is going to have a musty smell. It is no big deal. The pool was amazing and very clean. The beach with directly across the road. Nice quiet area to stay at without the loud music and people from the high rise area. The stay was amazing. The staff was always smiling and so courteous. We tried different restaurants and my top two favorite were Ginger and Mulligans. The drinks were strong at every bar. They were not diluted at all.

I am an owner and I'm very happy with my timeshares. I bought in 1989 pre-construction and I have met great people who have become great friends. I have no concerns traveling by myself and use common sense coming back to Divi Village late at night from the Casino.

Luxury at its best! Aside from the fact that the building and room feels a little dated, everything else is like OMG! Gorgeous pools everywhere, gorgeous beach, gorgeous restaurants. Massive rooms with balconies. It’s a huge property too, it’s so much fun getting lost in it and stumbling upon a pool or a beach bar!

13 minutes from airport, I loved the Divi. Close to everything, across the street from the beach. You can choose to book regular rooms or all inclusive. Large pools, clean facility and friendly staff. Though it wasn't the best I received my complimentary bottle of wine. It's the thought that counts. House keeping was in point. Only flaw was the rooms need some upgrading and a bigger tv.

Rooms are great on this side. Beware the wet tile and use slippers. The Mulligans place is your best choice for dinner as the rest is a bit of a walk.

Don't be fooled by the name Divi golf. It's directly across the street from probably the best beach in the area. Druif Beach! Amazing. They've experienced some beach errosion due to storms, but the water is unreal. Beautiful. The resort is very nice and the service is very good. Also, in walking distance to some very good restaurants. I highly recommend this resort.

Our condo was beautiful, the golf course is very nice. It's a nine hole course you can play twice, the tees are a little different. The pro was extremely nice and helpful. The restraunt was really good too. They have a happy hour. I think it was called Mulligans. Overlooks the 1st and 9th tees. Beautiful view. The beach bar was nice, beach was of course very nice as well.

Booked through Travelocity, pulled up all inclusive hotels. Did not receive all inclusive, since questioning them it was taken down from the site. Room described as golf course view, view was of a road never did see the golf course. Coffee pot stopped working 1st day, did get a replacement but then they took all of my towels and did not replace them. Had sewer smell around room and could not connect to the internet from the ground floor. Aruba was wonderful and the people are very friendly.

My daughter and her family are here now in Divi Village. Cabinets are taped so they will stay closed. Very old and not kept us at all. Makes me wonder what all the $$ we give Divi goes to. We are in the golf Birdie. It was update 3 years ago, but the floor is from 2008 and needs replacing. It’s sad and needs to have the GM go see the above items to see for himself or herself. Thank you for listening!

Beds are comfortable. Pools are great. We saw a lot of iguanas, birds - even saw a hummingbird on our last day. Service is pretty good. We went as all inclusive but there are a few quirks that are somewhat uncomfortable. You are given a true bill of your meals stamped all inclusive. Obviously we don't have to pay but I believe their expectation is that you tip accordingly starting at 15%. Meals are very expensive. The other Divi hotels across the road are true all inclusive and no bill is provided. That said, food was really good - sometimes a bit much. Met lots of wonderful people including employees.

Great service, very nice and professional service people. Food was amazing and all inclusive made it easier to access. The only complaint, with hot and wet weather you can feel it in your room

cool and modern rooms. ours had nice seaview, partly limited view due to palms and Octagon tower. Food (evening) very good. Moderate prices. Friendly staff. Fantastic is the beach area. You can even see a lot of beautiful fishes snorkeling there! This week in the hand of Dutch guests. Drinks 🍸 are nit the best but O.K.

Our room the first week was amazing. A little dated but clean. The second week we moved to another and it smelled a little musty but not bad. Staff was very friendly and accommodating. Food was good too.

Mixed experience, some staff were amazing while others were not. The bellman was amazing, he was very friendly and helpful. The lady who checked us in was unpleasant and didn’t explain how most things worked with the all inclusive and seemed very annoyed that she had to check us in. Depending on which staff member you ask you’ll get different information about where you can eat. Dining at any of the restaurants you are expected to tip for overpriced food. One evening we went to the paparazzi restaurant and had a horrible experience. The hostess harassed my son and I and said we were not all inclusive despite our wrist bands. He thought my son was an adult (because he looks older but all my children had to give their passports at check in to prove age). The hostess came back to our table after we ordered and said that in fact we did not have the right wrists bands and needed to leave and walk up front with him. Our server tried to stop him and told him that we did have the correct wrist bands and he insisted we did not. After being embarrassed and removed from the restaurant and taken upfront, the front desk staff informed the hostess that we did have the correct wristbands, and that he was wrong. He continued to smirk and be rude. We decided to leave and go back to our room. I called the manager at the Divi Golf where we stayed. She was very understanding and listened, but said she couldn’t do much since we were at the resort across the street. I spoke to the manager the following morning at the resort. He was very nice and listened but nothing was ever done or offered. He said he would be in contact after investigating & they would make up for the inconvenience and embarrassment. I wish they would’ve handled the situation better and been more empathetic. Overall, we enjoyed Aruba, but would not stay at that same resort again. Make sure you make dinner reservations as soon as you arrive otherwise you’ll only be able to eat at the buffets. They book up quickly. Also Don’t depend on the golf cart to pick you up for transportation. They do get very busy & understandably so you will get your steps in walking around the resort and across the street to the other resorts. One Bellman at the all inclusive across the street, would not let us use the kayaks or amenities or eat at the restaurants despite divvi Golf saying we were allowed to use the amenities and it was included in the all inclusive so again, lots of mixed information on what we were allowed to do and not allowed to do. Fortunately, we left the resort and went on different excursions and just paid extra since we couldn’t depend on what Divi was providing. The golf course was fun, it’s not free because you do have to rent clubs and shoes plus purchase balls and tees. All the all inclusive that I have been before everything is included whereas with divvi, there were some things included and some things not so not a true all inclusive. If you go there, you will have to spend extra money. Also, they advertise Non-motorized water sports are included & That is no longer true. The lady at the desk was able to provide snorkel goggles and that’s it. There are no fish right off the beach so it was pointless. The lady at the desk said they used to offer more water sports activities, but no longer do; she was very nice. Obviously I thought it was included since it’s advertised on the website so that was a little disappointing and again cost more money because we had to go elsewhere for activities. Lastly we got a later check out so we swam before having to leave for the airport and when we got back to the room. Our keys had already been shut off so I had to jog back to the lobby to get a new key while my kids stood dripping wet at the front door of our condo. Better Communication between staff would have been beneficial.

Stay away from this resort! Dirty rooms , no shampoo , mold in the shower! No hot water! Escalated the issue to the guest services manager and she was very rude and incompetent! She basically blamed the housekeeping department and took zero ownership to resolve my situation. Won’t be back!

Overall, this was a really nice place to stay. Beautiful pool, the hot tub was a plus and super close to the beach and a very spacious room! Staff was amazing! However, in comparison to other “all inclusive” resorts, Divi caught me off guard. First, what we initially thought were closets, were actually doors to two different adjoining rooms. There were no door stoppers or locks to prevent anyone from the next room, coming into ours. – Did NOT have an issue with neighbors- however, this is a safety concern. Our room phone did not work, and we asked them twice for a new one so we could call for a shuttle when needed and never got it. We did not have any drinks in our fridge, not even water. There was only one place to get drinks from and that was the pool bar and it closed early, along with the grill bar. This caused limited access to food/drinks. Seabreeze restaurant was really good, there was a bar next to it, but we weren’t sure if we were allowed to drink there. We tried to get a drink there at breakfast and was told the servers had to get it. So, we didn’t attempt to go to that bar again. We weren’t told the restaurants at the sister resorts required reservations, so we didn’t make any. So, when we tried to go, they were all booked up, that was a missed opportunity for good food. There was karaoke at the pool once, otherwise there were no activities on the resort.

Everything was absolutely perfect. Room was great and comfortable. Staff was outstanding. Great food and drinks, plenty of selection. There was always someone right there to help. Nice selection of restaurants. Great place to stay and relax. Beach was perfect.

Wow, what an amazing location, staff and experience. Everyone was so kind to us our entire stay. The beautiful beach is just a stone's throw away. Room was great. Spacious and clean with a nice private terrace. The pool was perfect. The "tame" iguanas only made the experience that much better. Would come back here in a heartbeat.

The room smeled like mildew, The sofa bed had one sheet with holes. Front desk staff were somewhat helpful, but they have long and loud conversations between themselves. The staff at restaurants were helpful , love Aruba, but I don't think I w stay at this location again.

I had a great experience at the Divi Village Golf & Beach Resort! The resort felt safe to walk around at all times of day and was centrally located, so you can easily walk to the beach, resorts, restaurants, the local grocery store, and other key locations. We really appreciated the option to forgo the all-inclusive package and instead enjoyed the local eateries throughout the area. The resort staff was wonderful, and I want to give a special shoutout to Erwin for always going out of his way to greet us as we walked by! Overall, excellent vacation and we will be back in the future!

Stayed here for 5 days, experience was okay. Room service was amazing, the rooms themselves were a little old, yellow walls, dated furniture and style. The worst part of the rooms was that you had to keep the AC on such a freezing cold temp, and if you tried to warm it up, then the entire room and floors would gather condensation and everything would be wet slippery and our clothes, books, papers would be so damp. Almost got sick from staying here because the weather outdoors is warm and inside is too cold to do anything.

This is the second time we stayed at the Divi Golf and Beach Resort and while the rooms aren't the newest, they are clean with all accommodations necessary. We rent a 1 BR which actually has 2 bathrooms, perfect when you don't like to share your personal space! We are die-hard fitness people and the gym is amazing with the most beautiful ocean view. This trip was a 2 week stay for us, we were going to move from here to the Divi Dutch Village where we noticed the beach was badly eroded. The staff offered us to extend our stay here, saving us packing and a wasted "travel" day. They also did right by us for a few minor annoyances. The staff and managers were terrific! The grounds are beautiful, many pools if you like pool stuff. Beach is beautiful and a quick walk or shuttle ride across the street. *Don't listen to reviews that say it's far... it's not. All in all, for the price, accommodations and staff, the Divi Golf and Beach Resort is a great stay in paradise.

Lovely resort...was missing an in-room ice machine like the Divi Dutch units The staff is wonderful especially the guys helping with luggage and taxis...and golf cart drivers. The only people I met who was not a pleasure were the towel ladies at the Infinity pool...for a great job they sure were not friendly...glad that was a once only interaction. Did not dampen my day but definitely a surprise. Love Divi Dutch, Village and Golf!

Suite was great. Clean & lots of room . S t staff was kind and very helpful . Staff member Erwin was very helpful with questions we may ask and getting us transportation when needed. Very nice personality. The weather was beautiful 😍. Housekeepers were very hospitable left our place clean. Would definitely go there again !!!!!

Absolutely best location, friendly staff especially Erwin Williams : doorman : what a kind hearted man and super helpful. Best beach across the street , kitchen was so helpful to have . Best location on the island We will definitely be back!

One of the worst hotel experiences I’ve ever had. It all started when the housekeeping staff left our bedroom door wide open for 3+ hours. They then didn’t show up the following 2 days at all. Then they finally showed up and didn’t leave us a single towel of any sort. When we asked for towels, it took them hours to bring them. The bathroom was covered in mold. The walls and doors between the studio rooms are paper thin. We could hear every single thing the neighbors said and did on BOTH sides of us. The managers don’t care when things go wrong and don’t do anything to help the situation. They give you excuse after excuse and ask for any mother change. How many chances do they need to get the most simple things done correctly? I would never stay here again and recommend no one else should either.

The location was great. The food was excellent. For the most part the staff was good, except when trying to call the front desk several times with no answer. The room was basically clean but a/c ducts were dusty & lamp shades were dirty & shabby & needed to be replaced. There was mold around the sink in the bathroom. When paying those kind of prices I expect complete perfection & it definitely fell short.

Beautiful resort on a Beautiful island. Our room smelled musty but they brought us a dehumidifier which eliminated that. All the pools are excellent. Kitchen had everything we needed. Highly recommend & will be back.

This is our 3rd trip to Divi Village Golf. Everything truly is outstanding. The rooms, while a little outdated, are spacious and clean. We love everything from the food/drinks, to the beach, to the infinity pool with the slide. Staff is so friendly and helpful. The pool bar staff was serving me up virgin drinks all week (since I was pregnant) and the golf cart staff were always so eager to ask how you were doing, how’s your stay, offer suggestions etc. My favorite food at Divi Village a good was surprisingly at the pool bar. Mulligans many years ago was great, but service has gone downhill. Even with all inclusive, you have to sign a receipt. Sometimes it would take 30+ minutes to get one after finishing eating.