5/5 Bre B. 6 months ago on Google
Affordability,
location-across
street
from
Bubali
bird
sanctuary,
near
the
windmill.
The
amenities:pools,
swim
up
bar,
free
buffet
breakfast/omelets,
appetizer,
10
minute
massage,
daily
water
aerobics
/yoga
classes,
shuttle
to
the
beach,
beach
loungers,
private
palapa
or
divi
divi
tree
shaded
area
and
the
Marriott
name
(we’ve
always
had
good
stays
at
Marriott
resorts/hotels)
led
us
to
this
choice.
Honestly
we
expected
2-3
star
service
and
rooms.
We
received
so
much
more!!!
We
never
expected
above
and
beyond
exceptional
service
with
so
many
smiles,
hugs,
genuine
concern,
and
care.
Friendliest
staff
we
have
ever
seen
and
we’ve
traveled
alot.
The
staff
here
made
us
feel
pampered.
Vanessa
at
the
bar
has
an
exceptional
memory
for
what
you
enjoy
drinking-she
even
recalled
customer
drinks
from
Over
a
year
ago!!
Of
all
the
bartenders
her
drinks
were
the
most
delicious!!
I
think
her
lovely
bubbly
personality
added
in
something
extra.
She
should
be
promoted
to
bar
manager
and
train
other
staff-her
professionalism
is
admirable.
Miguel
also
at
the
bar
was
adorable!!
His
flair
was
truly
entertaining!
He
truly
wants
to
entertain
customers.
Every
morning
Yolanda
would
greet
us
with
a
huge
smile,
laughter
and
hugs
(which
we
initiated).
She
knew
I
required
two
cups
of
coffee,
soy
milk
and
my
husband
loved
their
ham
and
cheese
omelets!
Elvie
was
also
wonderful
and
an
exceptional
server
who
remembered
I
am
lactose
intolerant.
Maria
Clara
was
so
sweet!!
She
had
wonderful
recommendations
for
meals
and
drinks
at
Allegra
(the
resort
restaurant)
bistro.
She
even
ensured
the
bar
made
me
a
fruity
sangria!
(It
wasn’t
on
their
menu).
Her
smiles
brightened
our
day.
With
Yolanda
as
a
morning/daytime
restaurant
manager
or
staff
trainer
and
Maria
Clara
as
an
evening
manager/staff
trainer-Allegra
Bistro
business
would
boom!!
The
chefs
there-especially
Robert
highly
skilled,
their
culinary
delights
are
wonderful!
The
beach
is
a
five
to
ten
(if
you
stop
to
great
the
iguanas
along
the
way)
minute
stroll…..however,
Sandy
can
shuttle
you
there
in
a
jiffy!
And
if
you
try
to
walk
she’ll
convince
you
to
hop
on
and
entertain
you
along
the
way
with
Aruba
history
facts,
sights,
and
things
to
do/see.
She’ll
also
make
sure
you
are
taken
care
of
by
the
ocean
front
resort
staff
who
set
up
your
loungers,
give
you
beach
towels
and
find
you
a
prime
spot!
Jose
(Alcock)
often
arranged
taxi
service
for
us,
asked
us
how
our
day
was
and
what
we
did,
listened
intently
and
greeted
us.
He
became
a
good
friend
during
our
stay.
We
appreciate
all
he
did
to
make
us
comfortable.
I
frequently
went
to
the
bird
sanctuary
and
butterfly
farm-walked
and
each
time
I
came
back
he
and
Franco
made
sure
I
had
a
cold
glass
of
refreshing
flavored
iced
water
(free
24-7
in
the
front
of
the
resort
entrance)
and
got
me
a
cold
cloth
if
I
was
overheated.
Franco
was
our
3-4
times
a
day
high
five
greeter!
He
was
beyond
helpful
with
our
Wi-fi
issues,
calling
us
a
taxi,
telling
us
of
a
pharmacy/walk
in
location.
If
he
is
not
a
manager
he
certainly
should
be!!
This
man
is
a
truly
gifted
customer
service
Jack
of
all
trades
professional.
The
Marriott
should
immediately
promote
him
(he
should
be
training
other
staff).
We
wanted
to
venture
outside
the
resort
for
a
different
meal
(at
least
once
during
our
twelve
night
stay)-we
trusted
and
valued
the
suggestions
of
the
staff
(our
friends
at
the
courtyard
Marriott
Resort)
so
we
asked
them.
Sandy,
Vanessa,
Franco,
Jose
all
recommended
two
restaurants.
We
chose
one
and
were
not
disappointed!!
We
truly
hope
that
the
Courtyard
Marriott
resort
owners
and
managers
appreciate
and
reward
the
gems
they
have
for
staff!!
By
far
they
are
the
hardest
working,
friendliest,
most
caring,
loving,
sweetest
people….this
company
should
do
all
they
can
to
retain
this
staff…..they
made
staying
here
worthwhile.
Unfortunately
our
housekeeper
could
not
speak
English
and
we
were
unable
to
get
her
name
(rn
2313).
Cart
had
Hilda
on
a
spray
bottle-older
woman.
She
was
wonderful
and
really
fast,
efficient,
meticulous
in
cleaning
our
room!!