Mermaid Dive Center Aruba image

Mermaid Dive Center Aruba

Tourist attraction Travel agency Diving center Training center Dive shop Scuba instructor Tropical fish store Scuba tour agency Dive club Water sports equipment rental service Sport tour agency Diving service

👍👍 We did nine dives in three days. Carlos and Wendy were great! Very knowledgeable and professional. Very safety oriented. Dive briefings were clear and concise. The dive sites were beautiful and we did not have to travel a long way to get to them. Captain Hubert did a great job with the boat and... People often mention dive, Carlos, Wendy, Mermaid, diving, boat, great, dives, Dive, Aruba,


Address

bubali 112j, Noord, Aruba

Website

www.scubadivers-aruba.com

Contact

+297 593 3920

Rating on Google Maps

4.70 (88 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 5:30 pm
  • Friday: 8 am to 5:30 pm
  • Saturday: 8 am to 3 pm
  • Sunday: 11 am to 3 pm
  • Monday: 8 am to 5:30 pm
  • Tuesday: 8 am to 5:30 pm
  • Wednesday: 8 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: dive (47) Carlos (32) Wendy (27) Mermaid (21) diving (18) boat (17) great (16) dives (15) Dive (12) Aruba (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Daniel R. 3 years ago on Google
    We did nine dives in three days. Carlos and Wendy were great! Very knowledgeable and professional. Very safety oriented. Dive briefings were clear and concise. The dive sites were beautiful and we did not have to travel a long way to get to them. Captain Hubert did a great job with the boat and helped us with anything we needed. Dive master Kevin was super helpful. We felt like family after spending three days diving with Mermaid. We will be back. Merry Christmas Mermaid Sports Divers. Thanks for the great memories!
    5 people found this review helpful 👍

  • 5/5 Ashley M. 1 year ago on Google
    Carlos and Wendy are a fantastic team. This is definitely not your average dive shop or charter. They take diving very seriously and they make you feel extremely safe. They helped me find my confidence that I continue to work on as a diver. So, thank you Carlos and Wendy for a fantastic experience!
    2 people found this review helpful 👍

  • 5/5 Cory T. 9 months ago on Google
    I have been diving with Mermaid Dive Shop for 5 years now. Carlos, Wendy and Hubert are the best. Well organized, safe and fun. The best dive operators on the Island. Their dive package deals are affordable. They take you to some great sites. I highly recommend Mermaid Dive Shop.
    2 people found this review helpful 👍

  • 5/5 Jeff B. 1 year ago on Google
    Carlos and Wendy, the owners are awesome!! So friendly and nice. They care for the safety of everyone onboard their boat and when diving. Couldn’t ask for better guides. Will definitely be back next trip to Aruba. Thanks again for the great dives
    2 people found this review helpful 👍

  • 5/5 Graham C. 2 years ago on Google
    This was an entirely different experience than working with the usual dive shop. This is not your normal dive shop. These guys do it right! Instead of walking onto a boat with all gear pre-configured and thrown into the water with a dive master, Carlos & Wendy went to great lengths to ensure our dive re-education, gear setup, understanding & safety. Our last dive was March 2020, the month the world shut down and closed its borders.. we were admittedly rusty. The wreck we chose to dive was a bit more advanced. During travel to the site, we were made aware of water conditions and provided with Plan A and Plan B... ...and yes.. When we arrived at the site, there was some big water and the boat moving with the rapid swells after it was tied off to the dive line. We knew exactly how we needed to rapidly get all divers in the water, stay organized and descend. It was a tense moment - a few of the divers had some anxiety.. Instead of getting back in the boat and quitting, Carlos & Wendy kept us focused, calm and in control. Upon decent, the chaos of the surface was left behind. We explored Aruba's underwater world and the Jane C. They brought us down to one of the best dives of our lives. The "different experience" is not just how wonderful these people are, but that they truly care about each other, their divers & safety and having a perfect dive in Aruba. We will undoubtedly be back to see our friends in Aruba.
    1 person found this review helpful 👍

  • 5/5 Chris D. 11 months ago on Google
    I had the opportunity to spend the day and get in a a 3 tank dive. The boat is spacious and designed for diving. All entry and exit is from the rear platform. The equipment rental was easy and in good shape. I felt safe with the entire crew and saw the largest green eel over 5-6 feet long. The reefs are beautiful and healthy. The current might be a struggle but we just drifted instead of fighting and the boat came to us.
    1 person found this review helpful 👍

  • 5/5 Shawna A. 2 years ago on Google
    Wendy and Carlos were very nice and professional. Dive shop was clean, nice, comfortable, and professional. I did a two tank dive and it was great! I enjoyed the trip and Wendy and Carlos. They were very safety oriented and helpful in general. I would dive with them again in the future and I definitely would recommend them.
    1 person found this review helpful 👍

  • 5/5 Andy A. 1 year ago on Google
    It was my first time diving and we chose Mermaid. It is a family run business - run by local Arubans. The first day was just training. On the second day, we went diving twice on the same run. Met Carlos his wife Wendy and the rest of the people going with us at the shop and rode with him to the boat at the marina. On the dive, Carlos was patient with me and my uncle - helped me through the training steps. Underwater we communicated well and he was attentive to any inquiries that I had. Before choosing Mermaid, I read some comments on here and didn’t know what to expect with the staff. I can say that Carlos has a lot of personality, uniqueness and animation. Some people may be turned off by him at first but I recommend giving him a chance; he’s a good guy. Wendy and the boat Captain Humberto were also really nice.
    1 person found this review helpful 👍

  • 5/5 Kelly P. 1 year ago on Google
    We were visiting Aruba in July, so we booked a dive with Mermaid Dive Shop. As a family, my sons and I just got certified, while my husband has been certified for maybe 35 years or more. Due to a storm, our dive got re-scheduled from a Tuesday to a Friday. That made me nervous, because our main reason for this trip was to dive there as our first "family dive." Thankfully, the storm was a one day thing and Friday ran without a hitch. We met as agreed, and were treated very well and helped with our rental equipment, which was all in really good shape. On the boat, there were a total of 8 people. We were divided and Carlos was the one that "guided" us. He was aware of the fact that my teenage sons and I are "newbies", so he took us under his wing to keep a good eye on us. He was perfect! I felt so safe and we enjoyed ourselves so much. We did one dive, had light lunch, and then a drift dive. He took my camera from me so he could snap underwater pictures of us too. His crew was awesome! Let me add that I needed extra work. I was unsure of my balance and was scared to get in the water. They were so good to me and helped me with the process. I felt well taken care of. My husband has been on countless dives all over the world and he said this was one of the best dives he has been on. We saw all kinds of fish, a turtle, barracuda, lion fish, etc. He said the water was some of the clearest he has ever seen. We are really glad we went with Mermaid diving. They treated us like family and we highly recommend them.

  • 5/5 Jacqueline M. 6 months ago on Google
    Honestly could not recommend Carlos and Wendy Hill more highly! They are incredibly accommodating, safety is of paramount importance and we just had a wonderful time. If you are looking for a dive shop in Aruba, you could not find a better one! Thank you Carlos and Wendy for the spectacular dives! Hoping to see you again!

  • 5/5 Jonny P. 6 months ago on Google
    I took a chance on this crew - off Carnival Ship - not even a 15 min walk from the ship to the dive boat (seen in my image up load) it’s just over there. There was some confusion / miss communication of the booking but all was politely and rapidly sorted out. (Perhaps re confirm your intent) Equipment provided was very adequate and crew were very contentious and rate very high on my list of really good scuba service providers. Thanks - definitely re booking for my next Aruba visit

  • 5/5 George H. 8 months ago on Google
    Had a GREAT time diving with Wendy and Carlos. Very knowledable and down to earth. Highly recommended. The next time I'm in Aruba, I will be diving with Mermaid Dive Center.

  • 5/5 Bob M. 7 months ago on Google
    Mermaid Dive Center is the best. As a beginner Scuba Diver, I saw the training, thoroughness, attention to detail and safety protocols by Carlos and his team. As the experienced divers joined us, I saw the same level of attentiveness, safety and care. If you are a beginner or experienced scuba diver in Aruba, do it with Carlos and his team at Mermaid Dive Center.

  • 5/5 David H. 1 year ago on Google
    Carlos & Wendy run an exceptional dive company. Very focused on safety and that everyone has a great dive. Hubert the captain takes very good care of you. Highly recommend

  • 5/5 Ari S. 1 year ago on Google
    Amazing Dive Center! Carlos and Wendy are phenomenal, they do everything in their power to ensure top notch safety and quality standard. All the dives were amazing. Next time we are in Aruba, we will be diving with them again. 10/10 recommend to anyone.

  • 5/5 Mike H. 1 year ago on Google
    We just completed another 10 dives with Carlos, Wendy and Hubert. Our second time here. What a great crew and lots of fun to dive with. Also a shout out to Daniel for his instruction on my stepson's Advance Open Water certification. We look forward to returning in the future.

  • 5/5 Raymond D. 1 year ago on Google
    Carlos and Wendy are great! My wife had never been diving before and Carlos did a great job making sure she felt comfortable! He even took my go pro with him on the second dive so we could get photos of us diving together.

  • 5/5 Thomas M. 1 year ago on Google
    We joined Carlos and Wendy for six days of diving. Safety and service are the hallmarks of Mermaid Dive Center. Wonderful dive sites and dive briefings. Water, juice and snacks between dives and fresh fruit on the boat for the trip to the dock. Hotel pickup if needed or meet at the dive center for the short ride to the dive boat. The day after lion fish are caught you’ll enjoy ceviche prepared by the captain. Delicious! We had a great time with a very nice group of people each day we met on Mermaid. Several people we met are regulars with Mermaid. The reason is once you purchase a dive package with a Mermaid you receive a tee shirt and a lifetime membership that provides a discount on all future dives! We bring our own gear and Mermaid rinsed and stored our gear each day. We did rent wetsuits for protection (full wetsuits recommended) and complete gear is available for rental as well. Of course air and weights are provided. Thank you Carlos and Wendy for making our diving fantastic and safe. We look forward to joining you in the future.

  • 5/5 Kim H. 1 year ago on Google
    As an experienced diver I had high expectations of Mermaid Divers and they fulfilled every expectation I had. Carlos and Wendy were the 2 best dive masters we’ve ever had and they went above and beyond for everyone on the boat. The dive boat captain was also a great addition to all of our dives. We made 9 dives with Mermaid and I would recommend them to anyone looking for the perfect dive experience in Aruba. We will be back!

  • 5/5 Kate F. 3 years ago on Google
    Spent one week diving with Mermaid, and had an amazing time! Great for new or experienced divers. Can’t wait to come back. Great dive shop and boat. Wendy, Carlos, and Kevin are never far to answer to any questions and help. Felt like family after a week with them. The dive sites make Aruba an incredible bucket list destination. Merry Christmas, Mermaid crew! Thanks again. -Baby Fins

  • 5/5 Alex J. 3 years ago on Google
    I did the 8 dive package (9 dives) with a refresher course. Carlos and Wendy were great dive leaders and have a great crew. Carlos has 45 years of diving experience doing everything from underwater welding at more than 250 ft to leading great recreational dive expeditions. I felt very safe. They also have some of the best prices in Aruba. Each of the three days I went we had a relatively small group of 4-9 divers total. I definitely recommend catching the J/C wreck.

  • 5/5 Fritz S. 3 years ago on Google
    Had an amazing 2 days(4 dives) with Mermaid Dive Center. Carlos, Wendy and Captain Hubert were fantastic!! Very safety oriented and customer centered. Can't wait to go back and dive again with them.

  • 5/5 Paul H. 2 years ago on Google
    This was the best dive boat experience I've had in 30 years. Carlos and Wendy run a family scuba dive operation. Wendy was the best dive leader. Very informative, safe, clear and lead the way from start to finish. Very friendly and professionally run. I tested them out of the first dive and stayed diving with them every day of the week.

  • 5/5 Koen van Berge H. 2 years ago on Google
    Did two days of 3-tank dives with Carlos and Wendy. My last dive was 5 years ago, but their experience and care made it an enjoyable and safe trip. Thanks!


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