1/5 Laura L. 2 years ago on Google
(Translated
by
Google)
My
mother,
87
years
old,
suffering
from
senile
dementia,
was
taken
in
an
ambulance
in
the
emergency
room
for
severe
pain
in
the
trunk.
Arrive
at
2.30
pm,
leave
at
9.20
pm
with
a
diagnosis
that
was
found
to
be
incorrect
the
morning
after
the
orthopedic
visit.
Then
another
7
hours
in
the
ER
for
more
X-rays.
Both
times
they
didn't
let
me
in
with
my
mother
because
of
the
covid
(but
there
were
20
of
us
in
the
orthopedic
waiting
room,
in
a
closed
room
and
with
people
without
masks);
both
times,
entering
"straforo",
I
found
my
mother
"parked"
in
the
ward,
in
agitation,
almost
in
tears,
because
she
did
not
see
me,
in
an
environment
and
with
people
she
did
not
know,
did
not
know
how
to
go
home
and
scolded
because
she
wasn't
on
the
bench
where
they
put
her,
regardless
of
the
fact
that
she
was
elderly
and
suffering
from
senile
dementia
despite
having
warned
them
and
asked
them
to
let
me
in
with
her.
The
first
evening,
when
I
asked
a
nurse
what
tests
they
had
done,
she
replied
rudely
and
I
had
to
argue
and
insist
for
information.
I
know
that
the
PS
are
always
chaotic,
but
that
of
Saronno
has
really
big
deficiencies,
both
in
terms
of
skills
and
in
terms
of
kindness
towards
patients
(Original)
Portata
mia
madre,
87
anni,
affetta
da
demenza
senile,
in
ambulanza
in
PS
per
dolori
forti
al
tronco.
Arrivate
alle
14.30,
uscite
alle
21.20
con
una
diagnosi
risultata
errata
la
mattina
dopo
alla
visita
ortopedica.
Quindi
altre
7
ore
in
Pronto
Soccorso
per
ulteriori
lastre.
Entrambe
le
volte
non
mi
hanno
fatta
entrare
con
mia
madre
per
via
del
covid
(ma
in
sala
attesa
ortopedica
eravamo
in
20,
in
una
stanza
chiusa
e
con
gente
senza
mascherina);
entrambe
le
volte,
entrata
di
"straforo",
ho
trovato
mia
madre
"parcheggiata"
in
corsia,
in
agitazione,
quasi
in
lacrime,
perchè
non
mi
vedeva,
in
un
ambiente
e
con
persone
che
non
conosceva,
non
sapeva
come
tornare
a
casa
e
sgridata
perché
non
stava
sulla
panchina
dove
la
mettevano
loro,
incuranti
del
fatto
che
fosse
anziana
e
affetta
da
demenza
senile
nonostante
li
avessi
avvisati
e
pregati
di
farmi
entrare
con
lei.
La
prima
sera,
quando
ho
chiesto
ad
un
infermiere
che
esami
le
avevano
fatto,
mi
ha
risposto
sgarbatamente
ed
ho
dovuto
discutere
ed
insistere
per
avere
informazioni.
So
che
i
PS
sono
sempre
caotici,
ma
quello
di
Saronno
ha
veramente
grosse
carenze,
sia
in
fatto
di
competenze
che
in
fatto
di
gentilezza
verso
i
pazienti
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