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Suburban Extended Stay South image

Suburban Extended Stay South

Hotel โ€ข Extended stay hotel

๐Ÿ˜  Beware..... this property is full of roaches. We spent about 2 minutes in the room and saw a total of 5 roaches. 2 in the bed, 2 in the bathroom, and 1 on top of the fridge. I have stayed at some pretty bad hotels but this one takes the cake. The sad part is the rooms are updated and seem rather pre... People often mention room, hotel, roaches, night, front, desk, nice, clean,


Address

9435 Delegates Dr, Orlando, FL 32837, United States

Website

www.choicehotels.com

Contact

+1 407-251-1110

Rating on Google Maps

2.30 (342 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: room (27) hotel (12) roaches (11) night (9) front (7) desk (7) nice (6) clean (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Manny G. 7 years ago on Google
    Beware..... this property is full of roaches. We spent about 2 minutes in the room and saw a total of 5 roaches. 2 in the bed, 2 in the bathroom, and 1 on top of the fridge. I have stayed at some pretty bad hotels but this one takes the cake. The sad part is the rooms are updated and seem rather pretty but I could not get over the overwhelming presence of roaches. We couldn't not spend the night here so we had to leave and find another hotel. The front desk gave us a completely refund with no hassle. Thank goodness
    6 people found this review helpful ๐Ÿ‘

  • 1/5 Stephanie R. 6 years ago on Google
    Iโ€™d give zero stars if possible. We booked a room for one night, but didnโ€™t even end up staying due to how disgusting this place is. We booked a non-smoking room, but were given a smoking room. The room was also crawling with roaches! We let the front desk know and they moved us to another non-smoking room. This second room still smelled of smoke and still had roaches all over the floor, walls, bathroom, kitchenette. We saw several interesting characters roaming the property as well. We ended up canceling our reservation and moved to a different hotel for the night. I would never recommend this hotel to anyone! Stay away, this place should be condemned!
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Odetta J. 5 years ago on Google
    Disgusting low grade hotel....l cannot even give this place a star. They are roaches every where in every room. This hotel needs condemning. The outside looks nice, but the hallways smell of smoke and nasty has ever .The front desk staff is very nice . I changed rooms three times, but was not happy with any of the rooms . Please do not waste your money. The cleaning staff don't even ,they come once a week and change the sheets, and if you're there ,then they will clean.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Tijuana S. 5 years ago on Google
    Roach motel at it's finest. They don't deserve 1 star. People are living in these rooms and I have never felt so unsafe in a motel/inn. Police were called the same day I was checking out, on guest that were disrespectful to the desk staff. Loud kids outside the room throwing a ball at my door. I'll be writing corporate as well. BTW... I killed 3 roaches in the 17 hrs I was there.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Lexii M. 5 years ago on Google
    My mom had already booked this hotel before I read the Reviews. Reading the other reviews I was very skeptical and thought some might just be an exaggeration. Nope All the reviews were accurate. Check In time was at 3pm, We werenโ€™t able to get a room until 4pm. The Front Desk Lady said it was due to the Cleaning Lady's not turning in their paperwork, So she didnโ€™t know what rooms were available or not. Within 2 minutes of being in the room we saw 3 baby roaches. My mom had bug spray and promply sorted down the room. Even after still couldnโ€™t go 5 mins without seeing a roach. Also my bathroom sink was dirty and clearly not wiped down. And the pool was filthy. There was people hanging out in the front drinking. A lot of people have their doors open and are just hanging out. Random Kids running everywhere. You can tell that many people live there and call it home. Long story short we left the hotel after 3 hours, and went to another hotel. Do Not Stay Here! This place deserves 0 stars.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 D B. 6 years ago on Google
    Baby cockroaches in the bathroom. Non smoking room smells like someone has been smoking there for months. Bunch of G's hanging/living at the hotel, knocking on doors. Phone Zero (0) button on phone doesn't work so good luck calling front desk to let them know your room smells like a washed ashtray. Go somewhere else and pay the extra 40 bucks for a decent room. Oh and if you stay lock windows and door...
    2 people found this review helpful ๐Ÿ‘

  • 1/5 NachoC1500 8 years ago on Google
    I have stayed in a lot of hotels over the years and have NEVER left a review for one. Good or bad. This place the worst dump I have EVER stayed in. I wouldn't even give it 1 star if I could. Reserved a non-smoking room. Guess what? They didn't have one when we showed up. The room smelled so freaking bad and was absolutely filthy. Was trying to unpack and someone was trying to get into our room. Here this poor young couple with children was trying to get in. This is the same couple that were standing behind me in line checking in and the front desk gave them the same damn room as ours. Pretty sure the guy and girl in the next room was smoking meth all night and making so much racket we couldn't sleep at all. Cars coming and going all night. I'm assuming someone was dealing drugs out of their room. We tried to find another hotel within a hour of there and everything was booked up so we had no choice to stay. ( My wife was ready to sleep in the car for the night somewhere else ) I could go on....... STAY AWAY!!!!!
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Amie J. 5 years ago on Google
    ROACH INFECTED!!!! Room looked new and clean until I saw the gang of roaches everywhere!! If the roaches where gone I would have stayed only spent 5 mins in the room. They offered me $100 back if I stayed. Hell no!! They tried to charge me for one night when I didn't even stay I complained that they didn't tell me I'd have to share the room with Roaches after a room check I received a full refund. The Lady at the counter was polite and understanding just wish she was honest about the roaches from the beginning. I was so grossed out that night I couldn't even sleep and I wasn't even there anymore!! It's a shame it could be a great place with the updates they are doing. Spend the money to get rid of the bugs instead of just trying to make it look nice.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Trudie S. 6 years ago on Google
    Management is very nice and helpful. Room was clean when we got in, but after turning on the lights... we started seeing baby cockroaches everywhere. We paid $91 for one night plus the mandatory $50 deposit, which is a pretty penny for a room with a bug issue. Would recommend AFTER they get this problem fixed!

  • 1/5 A. L. 6 years ago on Google
    Arrival: Asked to use a public restroom prior to check in, the guy told us there were no public restrooms and we needed to go to a gas station or a store nearby. Check in: Wait until 3:25 pm for check in since employees were changing shift at 3 pm without paying attention to the guests. Then the lady was super nice with the check in process. The room : the bathroom shower floor is peeling out of the coating, truly disgusting . The electric outlet was dirty. The chairs needs cleaning/changing. The bed was comfortable and bed sheets were clean. The fridge exterior is full of oxide stains. The kitchenette was clean but we didn't use it. The room doesn't have a nice smell. Halls and staircase closer to the front desk are dirty and smell like people use it as public restroom overnight. I have been in other Extended Stays and they have been super clean. This one looks like a permanent residence for displaced people, not like a real Choice hotel.. This is a shame because the hotel is perfectly located near two main roads and a lot of stores and restaurants. I feel like I wasted the reward points I used.


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