1/5 Paula Andrea M. 7 months ago on Google
My
daughter
was
a
patient
of
Dr.
LeCompte,
as
was
my
son,
until
he
retired
from
practicing
at
this
location.
We
essentially
inherited
Dr.
Beauchamp.
While
her
demeanor
was
enthusiastic,
she
was
inexperienced
not
only
as
an
orthodontist,
but
also
at
managing
a
practice.
Not
sure
if
she
had
an
office
manager
like
Dr.
LeCompte
did.
My
son
had
an
expander
in
his
mouth
which
was
extremely
uncomfortable.
He
reached
the
time
when
it
was
supposed
to
come
out,
but
the
practice
was
closed
due
to
COVID.
When
I
called
the
office
to
see
when
they
might
open,
I
was
told
they
had
been
open
for
a
month.
Not
sure
why
they
did
not
reach
out
to
their
patients
to
inform
them.
I
was
willing
to
overlook
that,
but
when
they
told
me
my
son
had
to
wait
two
months
to
have
his
expander
appliance
removed,
I
lost
faith
in
that
office.
They
did
not
care
that
my
son
was
uncomfortable.
This
would
be
a
good
time
to
mention
that
my
son's
treatment
was
completely
paid
for
at
the
beginning
of
his
treatment
to
get
the
best
rate.
The
next
issue
was
in
getting
appointments
for
my
son.
He
was
in
middle
school
at
the
time.
My
husband
and
I
both
worked
full-time.
My
daughter,
who
was
in
middle
school
when
she
had
her
braces
typically
did
an
8am,
8:15
or
8:30
appointment.
This
allowed
her
to
not
miss
school
and
either
my
husband
or
I
to
minimize
missed
time
at
work.
The
receptionist
told
me
she
could
not
give
me
any
8,
8:15
or
8:30
appointments.
I
told
her
I
would
book
something
close
to
lunch,
but
could
I
book
the
following
appointment
for
8,
8:15
or
8:30.
She
said
"I
can't
just
give
you
all
of
the
morning
appointments
all
the
time."
I
asked
to
speak
to
the
office
manager,
at
which
point
someone
else
gets
on
the
phone
and
says
the
same
thing.
I
told
the
"office
manager"
that
I
never
had
this
problem
with
Dr.
LeCompte,
and
asked
to
leave
a
message
for
Dr.
Beauchamp.
She
says
"this
is
Dr.
Beauchamp."
To
date,
I
have
never
received
an
apology.
My
son's
teeth
came
out
fine,
but
I
will
never
give
this
woman
another
dime
of
my
money,
and
recommend
you
do
the
same.
The
absence
of
flexibility
was
extremely
disappointing
considering
she
is
a
woman.
I
understand
the
quality
of
the
work
is
the
priority,
however,
as
a
parent
having
to
juggle
logistics
to
get
my
son
there
with
minimal
time
our
of
school,
and
the
person
PAYING
for
the
service,
I
cannot
recommend
this
practice.
Go
elsewhere.