1/5 Braulio G. 7 months ago on Google
One
of
the
worst
experiences
I
went
to
a
location
in
the
winter
garden
area
due
to
a
family
gathering
and
decided
to
buy
a
few
Christmas
decorations
including
an
inflatable
penguin.
Now
I
should
have
noticed
how
light
the
box
was
that’s
my
fault,
there
was
nothing
in
the
box
except
for
the
pegs
string
and
instructions,
This
is
not
the
reason
for
the
bad
review.
I
called
this
location
because
it
was
closer
to
home
and
I
asked
if
I
was
able
to
get
an
exchange
at
this
location
considering
I
bought
at
another
location
and
was
told
it
was
no
issue.
So
being
told
that
it
was
“no
issue”
I
went
the
following
day
with
receipt
and
product
in
hand,
this
is
when
I
had
the
displeasure
of
meeting
Andrea
(at
least
that’s
what
my
receipt
says)
She
seemed
fine
with
all
the
other
customers
in
front
of
me
who
looked
to
be
only
purchasing
items
but
when
I
got
to
her
with
the
product
and
receipt
she
immediately
had
an
attitude
with
me
She
started
off
by
saying
“what
do
you
want”
keep
in
mind
she’s
working
in
the
line
that
says
exchange
on
a
big
sign
above
her
head,
so
I
explain
to
her
the
issue
but
she
cut
me
off
to
tell
me
I
have
to
go
back
to
the
other
location,
I
told
her
I
called
to
ask
if
I
could
return
here
instead
because
it’s
closer
to
then
be
told
“shouldn’t
have
been
shopping
far
from
home”
she
then
started
to
complain
about
having
to
do
paper
work
and
I
get
it
no
one
does
but
you
don’t
need
to
complain
and
make
me
feel
uncomfortable,
with
an
attitude
the
entire
time
she
tells
me
I
owe
8
cents
and
I
paid
for
it
no
problem
it’s
only
8
cents
but
then
the
attitude
came
back
for
some
reason
when
I
used
my
card
to
pay
it
because
I
had
no
cash
on
me.
All
in
all
I
got
my
item
but
not
without
being
treated
like
someone
who
was
giving
the
employees
a
hard
time.
I’m
not
a
perfect
person
but
I’ve
never
given
attitude
to
an
employee
and
to
be
treated
that
way
really
sucked
Funny
enough
the
walls
are
covered
with
the
stores
return
policy
which
says
they
won’t
give
you
a
hard
time,
yeah
right,
and
to
Andrea
I
get
people
can
be
rude
when
asking
for
returns
or
exchanges
but
I
gave
no
sign
of
hostility
you
definitely
need
some
customer
service
training