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One of the Most Reviewed Hair removal services in Tucson


Address

3031 N Swan Rd, Tucson, AZ 85712, United States

Website

designlineshairsalon.com

Contact

+1 520-322-0865

Rating on Google Maps

4.00 (130 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 3 pm
  • Sunday: Closed
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: hair (20) Cheryl (16) color (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 GMO-FREE T. 1 year ago on Google • 14 reviews
    I wished I had read the many many horrible reviews on Cheryl prior to going in. I went in simply asking for a semi permanent gloss. Cheryl did a terrible job with such an easy request. She seemed rushed and I left with my crown being very dark compared to the dark blond Color I came in with. The middle and ends of my hair were different colors which leads me to believe she didn't fully saturate my long hair evenly. She did a poor job with the blow dry and curled only a few pieces, sending me on my way. After she finished, she told me I had to pay $20 extra for long hair. She then told me she would charge me another fee if I used my debit card. These two things should have been brought up prior to starting any process on my hair. I had made the appointment weeks in advance and we had text a few times, so she new I wanted a single process all over deposit only gloss. She charged me $86 and I left her a tip. Within one hour, I text her saying my hair color was very uneven and if she could fix it. I offered her four different dates. She argued and played backand forth games for a while which surprised me. I sent her three pics after she told me to wash it repeatedly. My top remained dark, while I had three different shades throughout the middle and ends. It looked absolutely horrible and I wanted her to fix it before I went back to work as I was so embarrassed. She offered me a partial refund so someone else could fix it because she said she's unavailable. She never Forwarded payment and I'm now forced to go through BBB and small claims. Cheryl is very unprofessional and doesn't pride herself in quality work. Her salon is on Swan/Ft. Lowell at 3031 N Swan. I've never dealt with someone so unprofessional and careless as Cheryl.
    9 people found this review helpful 👍

  • 1/5 Alicia P. 2 years ago on Google • 3 reviews
    Don’t go unless you want to have your hair ruined and then proceed blocked by the hair stylist without the offer of a refund. This place is the worst hair salon I’ve ever been too. Very unprofessional, sloppy, rude, and overall a horrible experience. Not only was the hair color and cut provided horrible but also the customer service. I enter with a light brown copper that I had just recently achieved about 2 months prior (I had been black box dye previous so I was very proud to have achieved this copper). I tell Cheryl I would like my roots the brown copper and she decides that she will do the roots then “water down” the color for the rest of my hair. I’m not the professional here so I agree. As she applies the color very fast and sloppy, I notice that it isn’t the color I had wished but move on since it’s not finished. The finished color was a dark brown/ black with bright red mixed in, NOTHING close to a copper light brown color. The dye job was so sloppy my bangs are now darker than the rest of my hair with splotches of red thrown in the mix. It’s actually hilarious how bad at color theory Cheryl is, you would think she is color blind. Next was the cut, I told her I wanted layers and boy did she miss that point. The back of my head is two distinct and noticeable different cuts, all very uneven and sloppy. When I told Cheryl later how badly she ruined my hair hoping she’d offer to redo it or offer a refund, I GOT BLOCKED. The level of unprofessionalism is through the roof, do not go unless you’re above the age of 60 and are blind.
    7 people found this review helpful 👍

  • 5/5 Kimberly B. 8 months ago on Google • 23 reviews
    I have been going here for many years. I absolutely love Cheryl. She is the best and so good at what she does.

  • 5/5 Christi M. 2 years ago on Google • 6 reviews
    Love the price for the amazing work ! Cheryl does wonders on my hair and I can’t thank her enough. She is very talented and has many years of experience and it definitely shows. My appointments are always enjoyable and I’m always looking forward to my next appointment.
    1 person found this review helpful 👍

  • 5/5 Lisa S. 1 year ago on Google • 7 reviews
    Walked in and felt at home in this busy but cultivated space. Like this salon has been around for years but my first visit felt like I should just be a regular. Karen trimmed, colored & deep conditioned my very washed out, grown out, & processed hair. I had been a bleach blonde with remnants of a blue phase but was delighted to walk out with rich red tresses that earned me several compliments. Cheryl was great too giving input on how to address my multicolored issues after doing many home dye jobs. Plus they have some seriously cute bags and other technicians who perform other services, lashing (extensions), manicure, etc. I am looking forward to next time!

  • 5/5 Lillian V. 5 months ago on Google • 6 reviews
    I enjoy going here to get hair done ! I really am pleased with Karen Clark ! She does great hair cuts, also very good at styling ! It's quite an relaxing !

  • 5/5 Sara G. 2 years ago on Google • 5 reviews
    Cheryl did an amazing job on my haircut, color and style! It was exactly what I wanted. I also felt very comfortable and relaxed. Cheryl is very down to earth and easy to talk to too. I highly recommend her. :)

  • 5/5 Carol S. 1 year ago on Google • 5 reviews
    Cheryl did a, very good job of suggesting what hair coloring and highlights. I need it for my skin tone and eye color. Fast, good service with a great haircut and style-along with suggestions on other ways to style hair and tips on after care

  • 5/5 Lipsmackincampin 1 year ago on Google • 4 reviews
    I've been seeing Cheryl for several years now and love her! She's a tad far from where I live, but she's worth the drive because not only is she awesome/expert with the foils and cuts, she's super entertaining and I'm always assured a lot of great stories and lots of laughs!

  • 5/5 Nancy R. 2 years ago on Google
    I have been working with Cheryl for over 18 years. I never worry because she is that good. My hair always looks great. She understands me and provides a cut and style that falls naturally and requires little time and effort.

  • 1/5 M K. 5 months ago on Google • 1 review
    Cheryl, the owner, does an ok job. The problem is I have never paid the same over 18 months for the same services. Prices increase every visit. The salon is old, outdated and dingy.. Reminds one of the early 70's but the prices are 2020's. Not worth going to this salon due to the mediocre hair services, argumentative owner/stylist and ever changing prices.
    1 person found this review helpful 👍


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