DISGUSTED with the costumer service here I was quickly buying a ring just to see if my other half could wear it for his work or if it would get damaged before we get our wedding rings so I didn't want to spend a bomb. could not believe how they looked down their noses at us talk about judgement but if they had been less jugde mental I would have got a better priced ring and other items rather then her automatically assuming we are not worth here time . because we was not over dressed we couldn't afford it no way would I shop here again , I buy from the basildon or southend stores but here I wouldn't set foot in again if we wasnt in a rush noway would I have made a purchase we was not offered a box / gift bag. which as it was a engagement ring I would off wanted. other customer's noticed this so you lost custom. Do not judge a book by its cover. that would be my advice.

My earrings broke in less than a week. Took back to be told there jewellery is not soldered! Excuses for not giving me my money back. Please know that if your return a faulty item they will only replace or you have to purchase something you do not want!

Lots of styles for reasonable price. Liked the coloured crystals- very pretty. Often have a variety of products on offer- great place to buy gifts.

The staff are friendly and helpful. Great prices.

Mentally ill woman with brown short boy cropped hair and wrinkles and blue eyes was proper rude She goes do you want the ring or il have to put it back. I was thinking its your job you lazy woman. She was so rude. Must be mad.will report to head office

Rude chubby lady. More concerned what she was buying someone for a baby shower then to serve me. When she spoke to me she was so rude as if I had stopped her conversation. The thing is she left me standing waiting for her to finish part of the conversation. Went to finish her convo and I said can I get some help. Rude rude woman. This happened Saturday. I shall be making a formal complaint to head office. Vile woman. Nice young dark skinned man tho, very helpful

Absolutely lovely staff. Super helpful and kind. Stunning jewellery is that added bonus.

Good variety & unbeatable prices. Staff helpful and friendly with a great queuing system to speed things up.

Some items are ok but generally not good quality. Over priced.

The two old ladies who work at bexleyheath branch are too busy gossiping to serve customers!! They wasn’t happy with me when I asked if I could get served and they had to stop gossiping!! Very poor customer service, I definitely won’t shop there again unless the two miserable old ladies leave!!

Very good shop staff lovely.