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Argos

Jewelry store Clothing store Home goods store Furniture store Electronics store Toy store Department store Sporting goods store Appliance store Baby store

😠 Atrocious service. Rude and ignorant staff who take clueless to a new low. Never again. People often mention staff, customer, store,


Address

5-7 Homefield Rise, Orpington BR6 0RT, United Kingdom

Website

www.argos.co.uk

Contact

+44 345 266 1289

Price rating

$$ $$

Rating on Google Maps

2.80 (29 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 5 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: staff (9) customer (8) store (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mark H. 3 years ago on Google
    Atrocious service. Rude and ignorant staff who take clueless to a new low. Never again.
    3 people found this review helpful 👍

  • 1/5 Chiara R. 2 years ago on Google
    They have none of the items listed on Google Maps as available in-store. This is barely more than a collection point. If I had known that, I'd have saved myself the trip.
    1 person found this review helpful 👍

  • 4/5 Noelle N. 6 years ago on Google
    Come early in the morning when it's less busy. It's also opened ahead of every other stores and you can avoid the crowd. Has most household items you need. The only downside is parking is not free at The Walnuts.
    1 person found this review helpful 👍

  • 1/5 Sandra B. 3 years ago on Google
    No loading bay to collect heavy bulky items or help to lift on trolley. Rude staff. Dreadful customer experience.

  • 4/5 Tom Q. 7 years ago on Google
    Quiet small, no frills store, but surprisingly a good level of stock held. They often let you bring the car round the back to pick up large items also.

  • 1/5 Lucy m. 5 years ago on Google
    Tried to get a replacement on a Christmas present that was broken I was instantly told I couldn't get a refund which I didn't want anyway the store manager swore when I got my dates mixed up on the sale as I had lost my receipt however was advised if I went to the branch I purchased from they could trace the transaction. The store manager then went ahead and shouted at me and accused me of never purchasing the item from the store alot staff then started gathering round the manager as I began to resolve this which then the store manager was going on lunch so I would have to wait half n hour, five minutes on the phone to customer service and they found my sale from that day and I had purchased the item. Avoid this store lovely young lady was so polite who was the till and offered help but the managers not so helpful and very rude and I was very polite however the store manager seem to have a problem as I was work in a customer facing role I would never have treated a customer the way they did !!! Now to wait on receipt from customer service and il be visiting a much nicer local branch not this one!!!!

  • 1/5 Radu R. 3 years ago on Google
    Very long waiting time, because 3 staff members was serving one customer. Untrained staff ! Very disappointed!

  • 1/5 A 3 years ago on Google
    Closing 1 hours before the actual closing hours on google. Wasted my time and money.

  • 1/5 Amanda J. 10 months ago on Google
    Normally I have found all staff to be helpful and friendly but there is one older woman there who is rude and no customer service what so ever. I was told because my item had broken they couldn't give a a refund, even though I had a receipt. Why advertise that if you are not happy you can return a item within 30 days. I had this strimmer for 2 days! False advertising! Bad customer service!

  • 5/5 A H. 5 months ago on Google
    Very friendly staff and quick with my orders when collected.

  • 5/5 Stephen 3 months ago on Google New
    Great for bargains. Wide range of products. A lot of price drops. Not enough catalogue machines. Can be a bit frustrating due to for a lot of products u need to request a staff member, so that they can take your catalogue item number. Sometimes you can swipe your bank/Argos card. But as stated,will have to ask staff. Staff very efficient and helpful. Although some products might no be available,so have to order on line or root around for a store that might have it. Can have home delivery, very good this because they will sent u a message when the delivery driver is close. Yes Argos is definitely the number 1. For shopping.😁

  • 5/5 Anna M. 3 months ago on Google New
    Staff were very helpful, polite and friendly. Delighted with my purchases.


Call +44 345 266 1289 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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