Pretty short lived experience but glad I cancelled before I had to pay full price. For such a new gym the staff are pretty disinterested already. You just about get a hello as you walk in and as its now you would expect to be showed how to sign in and give a tour of the gym. Nope. Initial sign up was full of smoke and mirrors, so I thought I was signing up to one offer but got another, when I questioned it, they did there best to make me feel stupid with a passive aggressive email response. Quite intimidating atmosphere overall with staff ignoring you, no help given on using the gym and the martial arts part filled with young guys with gloves on doing their best to knock each others heads off. Happy to be cancelled although the GHD straighteners in the toilet will be missed

Epic Gym in the heart of Orpington’s shopping estate. Fantastically equipped functional gym. Only thing really needed in there is a plated leg press. Pt Claire is brilliant!

Amazing gym, with excellent facilities! Best cardio machines I’ve ever used which are easy to use and have lots of programmes to help with your fitness goals. The showers and toilets are always immaculate and the staff are so friendly!! Would definitely recommend this gym!

This is very good gym for the family. While your child on the class at the same time you might be at other class for adults. Other points: everything are new with high standard, friendly staff, free parking.

A gym with an incredible value for money. The staff is outstanding, super nice and attentive. The teachers and coaches we work with are great, we are super happy to be part of the HITIO family.

Emailed them at the end of August to cancel my membership.There seem to be deliberate attempts to delay cancellations so they can charge you for two additional months. They have targeted my partner who left in April after I had an issue with the receptionist inability to work out my final payment date. 6 month after she left she was suddenly contacted due to a mistake on their side and was asked to pay an additional month despite she was never contacted after they cancelled her account. Customer training and further development would be beneficial. Incompetent staff

Inconsistent opening times. Good facilities and modern equipment. Dojo could be cleaner and have waited outside in the cold for the gym to open a few times

Very bright, clean and modern gym. There's plenty of equipment so there's rarely any waiting or queuing for stations and everything is in pristine condition. I love the focus on martial arts training which gives the gym a different vibe. There are a selection of classes-my only feedback is that it would be good if there was a wider choice/variety of classes.

Joined here as a family. What a friendly gym! Very welcoming staff. Kids can do classes at the same time parents can fo a class, or just workout in the gym. Plenty of equipment and machines so not much waiting around, especially during the day. And the gym has just opened so everything is so new and clean!! Fitness Boxing classes for adults are very enjoyable, as is the crosstraining classes. Our kids really enjoyed the junior kickboxing class, such a fun way for them to burn energy.

Nice and spacious gym. Can get onto equipments no problem. Ventilation needs sorting out as it’s really warm and stuffy in the front of the gym. Staff behind the desk aren’t the most helpful.

Since joining HITIO GYM I have never looked back since it has changed my lifestyle and I really enjoy coming to the gym. Have been to the gym for 5 months the staff are friendly and helpful and the classes are really enjoyable and motivating.

The negative comments about the staff here is completely unfounded in my experience. I have been training here regularly for nearly a year now. I am also a member at Muscleworks, but HITIO gym is very convenient when you have children with you. The equipment is top of the range, the gym is clean, the staff have always been nothing but friendly to me, the toilets, showers and changing facilities are spacious and clean, the classes available to both adults and children are brilliant. In short, it’s a great gym with a lovely atmosphere, where both staff and members are friendly and approachable. To boot, the location is great, parking is generally ample, and there are a good selection of cafes and eateries for a post workout feast (if that’s your thing!).

I am so thankful to have found this gym! Their package in terms of classes is great and really makes them stand apart from other gyms (classes like: martial arts, cross training, yoga ...) Everyone is super friendly, this includes both the members and the staff! The owners of the gym are fantastic - they are open to suggestions and you can see that they clearly want their gym to succeed. They have put a tremendous amount of time and effort into making a great gym. Would definitely recommend :)

Reviewing after the first month of our family membership. We love this gem.(not typo) Clean, never too busy,separate shower rooms, kids and adult kick box and jiu jitsu classes. Suitable for day 1 beginners so no need to worry. (No one will punch/kick you) 4 weeks into it and at 46 I am in my best shape of my life already. Friendly team and gym members. My boys are able to train under my supervision. Super glad to have found this place.

My boyfriend and I joined HITIO Orpington almost 2 weeks ago, and we love it! The staff is super friendly and professional, and the trainers are well-experienced & inspiring! The gym is spacious and clean. I love yoga and crosstraining classes, and I don't imagine my days without them. Thank you Daniela, Raj, Pavlo, Chloe, Jessica, Iain and others for keeping us fit & healthy :) Good luck!

I've only been a member for 6 weeks so far but love it! I'm with Jack who's a PT there and the training, atmosphere and overall experience have been superb. Great facilities, arguably the nicest gym in the area and I would definitely recommend. Oh wait.. I already have! Toby Bailey.

As a personal trainer I am particular about where I train myself. Having tried most gyms in the area I cannot believe my luck at a top notch gym landing in the Nugent. The facilities are first class catering not only for combat sports but also my preference which is functional CrossFit. Plenty of space to lift and jump around, excellent equipment perfect for what I want to achieve. The staff, management through to all the trainers are excellent, knowledgeable and very approachable. A highly professional gym with the right level of family friendly. Highly recommend

Very friendly staff. Gym is a bit small but has a variety of martial arts classes which you can benefit from with an ugraded membership. I found the basic membership fee a bit much for what is on offer.

Brilliant gym. With friendly staff. Would highly recommend. There is always a buzz at peak times whether it be a class or cross fit. This a gym with a friendly atmosphere that caters for everyone. Would highly recommend

Joined as a family and love that there is something for everyone! My kids absolutely love the martial arts classes and the fitness classes that run on at the same time for adults is very good. The staff are very friendly and the gym is always clean.

Hitio gym has been fantastic for me and my husband. There is something for everyone, for me the yoga and abs class was what actually made me join. The instructors are great, especially the lovely yoga instructor Chloe, and Dani who does the abs class, and manages the day to day running of the club, and lan who does the cross training classes. Nothing is too much trouble, they are always so helpful and encouraging and have helped us both massively on our mission to get fit. I thoroughly recommend joining!

Adore this gym - it has brand new equipment and plenty of it so you're never having to wait to use something, a wide variety of classes, including fitness boxing which I love, clean shower rooms and lovely, knowledgable staff who are always happy to answer questions or help. Highly recommended to anyone looking to join a friendly local gym.