1/5 Oliver B. 7 years ago on Google
Have
used
this
restaurant
for
a
long
time
and
been
very
happy
but
we
have
just
had
a
terrible
experience.
I
am
not
normally
one
to
post
reviews
but
felt
strongly
enough
after
our
recent
order!
We
have
a
severe
nut
allergy
in
our
family
and
ordered
a
dish
without
nuts.
The
dish
turned
up
with
nuts
in
(
these
things
happen)
so
we
informed
the
restaurant
of
the
situation
and
was
advised
a
new
dish
(nut
free)
after
a
bit
of
sniggering
from
the
staff
would
be
with
us
in
15
minutes.
20
minutes
later
I
phone
the
restaurant
as
the
dish
had
not
arrived.
I
was
told
that
the
driver
was
stuck
in
traffic
and
it
would
be
another
2-3
minutes
and
to
be
patient.
Bearing
in
mind
this
is
Orpington
and
8
o'clock
at
night,
traffic
was
likely
to
be
fairly
light!?
I
did
get
a
little
heated
and
argued
the
point
that
traffic
would
be
light
at
this
time
of
day
and
then
was
promptly
hung
up
on.
I
phoned
back
and
spoke
to
a
gentleman
that
advised
they
would
send
my
order
out
again
and
after
a
bit
of
negotiation
they
would
include
a
bottle
of
wine
for
free.
I
then
received
a
call
from
the
lady
I
initially
spoke
to
who
apologised
for
informing
me
that
the
driver
was
two
minutes
away
when
in
fact
he
hadn't
actually
left
the
restaurant
and
they
advised
they
would
refund
me
the
full
amount
of
the
meal.
They
have
made
this
mistake
before
but
I
have
given
them
the
benefit
of
the
doubt.
Two
hours
and
15
minutes
later
I
am
still
sitting
here
without
a
complete
meal.
I
will
never
use
this
restaurant
again.
I
then
phoned
the
restaurant
and
was
advised
that
they
were
not
happy
to
serve
us
as
we
have
an
allergy
and
the
fact
they
sent
a
dish
with
nuts
in
they
were
not
prepared
to
do
anything
about.
The
owner
refused
to
speak
to
me
but
asked
one
of
his
staff
to
advise
me
that
they
are
not
happy
to
serve
me
and
to
not
order
from
them
again
as
I
have
previously
complained
that
a
dish
turns
up
with
nuts
in
when
I
order
it
without!?
I
hope
that
people
with
allergies
find
this
review
useful.
6 people found this review helpful 👍