Pettswood Kebab House image

Pettswood Kebab House

Restaurant Fast food restaurant Kebab shop

😠 Over an hour an no food delivered. First and last time I use this place again. According to app the food has been waiting for a driver for 50minutes. I have no idea what state the food will be in when it arrives. Update - food is lukewarm and chips a day onions rings are soggy. Never again is not wo... People often mention kebab, shop, order, service,


Address

13 Chatsworth Parade, Petts Wood, Orpington BR5 1DF, United Kingdom

Website

www.pettswoodkebabhouse.co.uk

Contact

+44 1689 877241

Rating on Google Maps

4.40 (179 reviews)

Open on Google Maps

Working Hours

  • Sunday: 12 to 10:30 pm
  • Monday: 12 to 10:30 pm
  • Tuesday: 12 to 10:30 pm
  • Wednesday: 12 to 10:30 pm
  • Thursday: 12 to 10:30 pm
  • Friday: 12 to 11 pm
  • Saturday: 12 to 11 pm

Featured Reviews


Frequently mentioned in reviews: kebab (14) shop (8) order (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chun L. 1 year ago on Google
    Over an hour an no food delivered. First and last time I use this place again. According to app the food has been waiting for a driver for 50minutes. I have no idea what state the food will be in when it arrives. Update - food is lukewarm and chips a day onions rings are soggy. Never again is not worth the £40 I paid. My daughter refuses to even touch the chips. Update: 8/May To owner, you do realise that your responsibilities do not end after you cook the food right? You are responsibile to the point of delivery. You were fully aware that the divers were delayed so you could have (shock horror) remade the food as any respectable food place knows fried food will become cold, wet and soggy if left for an amount of time. Yet you still sent out the food in that manner. I wonder what HSE would find if they visited. As for never ordering again, if that's the standard of food you are willing to send out then I'd pass before I get a bout of gastroenteritis. Quite clearly a poorly managed business and all 5 star reviews were done by your friends. Potential customers need to know the truth.
    4 people found this review helpful 👍

  • 5/5 L J. 2 years ago on Google
    Incorrect order was sent but immediately rectified by the very friendly and polite staff - to add, I never eat lamb donner kebab (never usually like it) however, their lamb donner was extremely tasty and I really enjoyed it! so anyone who loves a lamb donner I'm sure you'd enjoy theirs! I've now ordered a few times from here and will continue. Brilliant customer service and very good food! my favourite kebab to order from :) xxxx
    2 people found this review helpful 👍

  • 1/5 Nick M. 2 years ago on Google
    Sold me more than what I was planning to buy, which in its self is awesome, but then some how tried to make it seem ok that £5 + £5.50 equals £12 Addition: we got quoted £5 for doner, and the price on the board (and the website) for chicken nugget and chips is £5.50. Still not sure how we got to £12?
    2 people found this review helpful 👍

  • 5/5 Jez S. 3 years ago on Google
    A local resident said this was the best kebab shop in town and I can see why. The food was fresh and delicious with a decent portion size. The staff were very friendly with prompt service. It's a busy shop that only accepts cash.
    1 person found this review helpful 👍

  • 1/5 Paul M. 6 months ago on Google
    How can it take 2 hours for a single chicken kebab? I've tried a few times and always have the same result, ridiculously long wait times. This place just take the mick don't use them go somewhere else. Total joke.
    1 person found this review helpful 👍

  • 1/5 Ian N. 1 year ago on Google
    We paid £35 for a donner and chips Lamb shish Halloumi And it was terrible burnt dry meat No chilli sauce An absolute rip off Tried calling to resolve but they hung up Avoid at all costs.... Allow me to respond to your reply if you hadn't slammed the phone down pretending you don't understand what my wife was trying to tell you, I'll do it hear for you Read my initial review at the top of this. The food wasn't worth the money at all and it's in the bin inedible.
    1 person found this review helpful 👍

  • 1/5 Adele B. 1 year ago on Google
    Totally gone downhill all our food was cold rang at 6.40 was told 20 minutes hour later food was ready after waiting around for 30 minutes. I've been coming here since they opened I won't be coming back. I get it you need just eat etc but you bypassed ours for it. You need to look after your loyal customers
    1 person found this review helpful 👍

  • 5/5 Hamida K. 4 years ago on Google
    The best kebab shop in town. Always friendly service from this family run business. Portions are HUGE !! Prices excellent and they have a great variety to choose from. The shop is clean and hygienic. Highly recommend 👍🏼
    1 person found this review helpful 👍

  • 5/5 Jill T. 2 years ago on Google
    I have used pettswood kebab house for over 20 years. Always spot on with their food, fresh, hot, with generous portions, and their customer service is always first class. You can order over the phone to avoid any disappointment.
    1 person found this review helpful 👍

  • 5/5 Lu l. 1 year ago on Google
    the best kebab the food it’s not to greasy i love it only kebab i eat

  • 5/5 Tanel K. 1 year ago on Google
    A great family run business with top quality food and excellent service.

  • 1/5 DanniGlancy 1 year ago on Google
    Have always ordered from here but 3rd time in a row now something has been wrong with my order. Today half of my order was not even delivered so I called them to which I was just left waiting on the phone for over 6 minutes while he was apparently checking my order and all I heard was children playing through the phone then he cut me off. I tried calling back multiple times I finally got through and the bloke was very rude I told him what I was missing in my order and what was happening about it and his reply was " what do you want me to do about? I'm busy I can't help you" " all I can say is let me wait until its less busy ill call you back" Will not be ordering from them again.

  • 5/5 Sky M. 11 months ago on Google
    Absolutely favorite place to go Chili sauce the best in town, miss going there since I moved but highly recommend for anyone who wants a kebab done right 👍👍

  • 5/5 Rebekah B. 10 months ago on Google
    Staff are amazing Food is amazing Food is extremely filling

  • 5/5 B B. 4 months ago on Google
    This is the best kebab shop I've been to in my area. Lovely food every time, prices are good and the shop is SPOTLESS! I would 100% recommend this kebab shop, you won't be disappointed 😃

  • 5/5 James S. 8 months ago on Google
    Visited three weeks ago. Live in the north east of England now but grew up in Bromley, and used to be a regular here from the time it opened until I left the area. It never disappointed then and still doesn’t now 30 years on. The chicken kebab is and always has been a reliable. I’ve tried others elsewhere, these are the best. When I’m in the area I always stop here. Don’t get a delivery, go and visit and get a takeaway. Eat in the car or nearby. Cannot recommend the place enough. Nice people behind the counter.

  • 5/5 Halo H. 6 months ago on Google
    Best kebab shop in petswood real helal food tender absalutly amazing thank you guys for great service

  • 5/5 Kieran H. 6 months ago on Google
    Lovely kebab. Homemade chilli sauce is the best I have ever had


Call +44 1689 877241 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Salad bar
    • ✓️ Halal food
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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