Smacks Hamburgers image

Smacks Hamburgers

Restaurant Hamburger restaurant

👍👍 It’s really good to see a new burger shop in the town! Visited around lunchtime today. We was welcomed as soon as we walked in and the staff were very friendly and they were very polite and professional. The store is spotless clean and it’s very bright and refreshing to walk in. The food was 110%! T... People often mention burger, good, burgers, fries, tasty, staff, fresh, Smack, Burger, service,


Address

152 High St., Orpington BR6 0JR, United Kingdom

Website

smackshamburgers.co.uk

Contact

+44 20 3903 0724

Rating on Google Maps

4.20 (106 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 11 pm
  • Monday: 11 am to 11 pm
  • Tuesday: 11 am to 11 pm
  • Wednesday: 11 am to 11 pm
  • Thursday: 11 am to 11 pm
  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: burger (23) good (15) burgers (13) fries (10) tasty (8) staff (7) fresh (7) Smack (7) Burger (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 IDAcademy 1 year ago on Google
    It’s really good to see a new burger shop in the town! Visited around lunchtime today. We was welcomed as soon as we walked in and the staff were very friendly and they were very polite and professional. The store is spotless clean and it’s very bright and refreshing to walk in. The food was 110%! The smack down burger was amazing, fresh and tasty! I definitely would recommend this burger shop to anyone! We will be back very soon! Thank you for an excellent experience! 😊
    5 people found this review helpful 👍

  • 5/5 LxsterFN 8 months ago on Google
    Went in with my son, we had a smack down meal and criss cross fries! Absolutely delicious The chocolate milkshake was really tasty as was the Oreo smack flurry! Great service from Rafi and Ollie..was welcomed with a smile. 100% recommend! Makes a massive difference when the staff are happy and friendly
    4 people found this review helpful 👍

  • 5/5 Natalie T. 1 year ago on Google
    Really enjoyed our first visit to Smacks. Excellent quality burger, you can tell its made fresh on-site. Friendly customer service, spotlessly clean and loved the music! Can't wait to visit again!
    3 people found this review helpful 👍

  • 5/5 Scott C. 1 year ago on Google
    Really good burgers at a reasonable price. They seem to have struck a good balance of price and taste. Similar to 5 guys but without the price, the fries were good enough but nothing distinct about them like the other chains which is not necessarily a bad thing. The wings were full flavoured and the shakes refreshing. Couple if things to bear in mind the seating is very limited and the Turkey burger is not turkey. Not sure why they call it that.
    3 people found this review helpful 👍

  • 5/5 Ross D. 4 months ago on Google
    Very tasty burger and competitive prices if you buy in the shop rather than online. Friendly staff too. Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Jonathan C. 1 year ago on Google
    I was craving a five guys but though I’d give Smack Hamburgers a try. It was 100% the right decision. The burger patties were so succulent and melted in your mouth. It honestly hit every single craving spot. This is my new top burger spot. Tasty and filling. 10/10
    2 people found this review helpful 👍

  • 5/5 Omega M. 1 year ago on Google
    I've been on the lookout for a decent burger place for ages! It needed to be fairly local to me, have good flavoured food and wouldn't be absurdly overpriced (looks at 5guys and a few other places nearby). So when I just happened to pass by this place by complete circumstance (I had to take a detour on the way home) and I have to say it made the detour worth it! 😁 So just going by first impressions, the restaurant itself is very clean and well presented. The staff were very friendly and welcoming and the service itself was done in a timely manner, which is very impressive as the burgers are home made. As for the food... sadly no pics this time as it was a case of needing something to eat on the way home. I tried the Smack Down burger meal (loving the name by the way) and I am happy to say they nailed it! Just the right amount of meat in the patty, so not too thick (burnt on the outside and undercooked at the core) and not too thin (not dry like eating a cork board). Additionally the Smack Down Burger was not overloaded with too many toppings. A lot of eateries often overload their burgers where it's used to hide a bad burger or being overloaded to the point where you can't wrap your jaw around it. There wasn't too much in the Smack Down Burger, so I could easily identify what I was eating and where the burger was packed full of flavour there was absolutely no need to hide the taste behind a tonne of extras. And finally the chips, I gotta say that Smacks managed to also nail the timing on these, spot on! I could see these were made to order, so there was no chance of having cold stale chips like McDonald's or Burger King where they are cooked well in advanced and instantly lose their crispness the moment your foot steps out of the restaurant. The chips were the right kind of cooked, crispy on the outside and fluffy on the inside and able to stay straight when held horizontally. They managed to retain their crispness well after I left the restaurant so another win in my book. Also I did notice the staff are open to feedback, as I was reading through previous reviews, I noticed someone mentioning the burgers sweating too much as they were wrapped in both paper and foil. I'm happy to report that mine was just wrapped in paper, so my burger managed to not fall apart once I had finished my chips. This is definitely a good case of staff taking the customer feedback and using that to improve their service. Anyway that's enough rambling from me, go try it yourself! I'm looking forward to making another visit and I would personally suggest not ordering from the online services and trying them in person so you can experience the flavours at their best, keep up the good work guys! :)
    2 people found this review helpful 👍

  • 5/5 Zain H. 5 months ago on Google
    I’ve dined here lots of times, always fantastic . Today, Shaz was absolutely amazing, along with the rest of snacks team. It was absolutely sensational. Seamless, quick order, literally 2 minutes. The burgers were delicious. Better than any kfc, mcdonald’s, burger king. Scrumptious, brilliant customer service
    2 people found this review helpful 👍

  • 1/5 Lukas K. 9 months ago on Google
    A moment ago, my Mom and I ordered two double cheeseburgers with a small portion of fries. Meat old and smelly. We just bit into it and gave it back. I hope we don't get sick from this. We do not recommend at all.
    2 people found this review helpful 👍

  • 5/5 A M. 11 months ago on Google
    As burgers go, these guys do a pretty good job. We went quite late on a Wednesday evening, and were greeted with a smile. The seating is quite cosy and limited. We ordered the Bacon Double Smack Down meal with standard Fries. The burgers were cooked to perfection and tasted sublime! If you have Smacks Hamburgers, eat in rather than using food delivery apps . Will definitely re-visit.
    1 person found this review helpful 👍

  • 4/5 Craig H. 1 year ago on Google
    I work in Orpington and am glad this place appeared as everything else in the High Street is too expensive for lunch. Really tasty burgers which use beef that is minced fresh by the company every day apparently. Reasonable prices for tasty food. I can highly recommend the double cheese burger.
    1 person found this review helpful 👍

  • 4/5 KIERON 10 months ago on Google
    I recently ordered from Smacks through UberEats, and I was blown away by the quality of the food. The burgers were juicy and flavorful, with fresh toppings that were well-balanced. But what really stood out to me were the criss-cross fries. These were some of the best fries I've ever had - crispy on the outside, soft on the inside, and perfectly seasoned. They made for the perfect accompaniment to the burgers. The packaging was neat and tidy, and the food arrived hot and fresh. The ordering process through UberEats was seamless, and the delivery was prompt and efficient. Overall, Smacks is a fantastic option for anyone looking for a high-quality burger experience with amazing criss-cross fries.
    1 person found this review helpful 👍

  • 5/5 Robert W. 10 months ago on Google
    One of the best hamburgers I've had in a long time. I just had the Smack Down burger - no extras like chips, etc. It was delicious. The beef was fresh and really good quality, the bun was good, the salad and burger sauce were tasty. Ok it's a bit more expensive than Mc D's or Burger King, but the quality was so much better. I often get indigestion after eating Mc D's or Burger King burgers, but had zero gastric distress after this burger. Will definitely be coming back for more
    1 person found this review helpful 👍

  • 5/5 Holly M. 1 year ago on Google
    First food I’d consumed after my op and the burger and fries did not disappoint - great quality, even if a little pricy. Ollie and his team were also helpful and attentive, and the Oreo milkshake was an absolute dream!
    1 person found this review helpful 👍

  • 5/5 Tania A. 1 year ago on Google
    So good wow! I ordered the honey and mustard wings which were amazing must try and chicken burger with crossed fries. Burger was perfect, warm and juicy and the fries with the smacks sauce delicious! Def recommend and definitely ordering again
    1 person found this review helpful 👍

  • 5/5 Madison G. 1 year ago on Google
    Food here was great, the wings are 10/10, easily the best I have had in a while. The apple pie was also good. Have been here twice now and has always exceeded expectations. Service is brilliant too. Will defo try the Big Smack next time.
    1 person found this review helpful 👍

  • 4/5 Richard M. 1 year ago on Google
    Ordered via uber eats, two smacks burger meals, 2 kids meals and some sides. First the bad, kids meals just didn't show up. Now the good. The burgers were excellent, fresh and tasty. The breaded chicken wings were outstanding. Chips the best I've had delivered. Now despite the kids banging on about being hungry I will still order from here again. The food was definitely good enough for a second chance.
    1 person found this review helpful 👍

  • 1/5 Danny S. 1 year ago on Google
    Well well well. I can't say too much about this place. Only the service was great. But the Burger had no taste. And was thin like you could see through it. No wonder why it was Quick. There was no one in there which didn't surprise me either. I will not be coming back to this place. And I even told the management that too. But I really don't think he cares. The price was not great. I don't think this place will last long on the High Street. Not with Food like that 🍔

  • 5/5 Gary S. 1 year ago on Google
    A really good experience all round, firstly the staff were very friendly and helpful . They explained the items really well when asked. And the food itself was fantastic, Great burgers, very tasty and well priced. I will definitely be going back! Orpington branch

  • 2/5 Amanda S. 1 year ago on Google
    I ordered the double cheeseburger meal. Was very greasy and I ended up throwing it away. The 2 stars are for the chips which were hot and crispy. Will not be returning or recommending it's not like it was busy. Clearly use cheapest beef full of fat.

  • 1/5 Anna 5 months ago on Google
    I ordered a £50 meal via Uber eats and the delivery driver was cancelled twice. The food arrived 80 minutes later and 60 minutes after it was ready. Disgusting. I couldn’t accept cold and old food but the restaurant and Uber eats were happy to take my money for nothing. I’ve complained to uber eats but they refuse to understand the problem. They refuse to refund and this now amounts to theft. Avoid Uber eats and avoid this restaurant.

  • 5/5 shazia s. 7 months ago on Google
    Date- 10th of August 23 Staff name-Redwa Branch name- Orpington Commentary. Great cook and delivered professional serviced. Beef burger was fully cooked,taste and texture was mild which i was always wanted and fries yummy taste mashallatala. Thank you Please give him £30 voucher for his beloved commitment with smackd hamburg orpington branch to increase the brand visibility due to his cooking style..


Call +44 20 3903 0724 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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