El Kervan image

El Kervan

Restaurant Fast food restaurant Turkish restaurant

😠 Do not order for delivery from hear. There leaflet states that minimum order is £12 & deliver free upto 2.5 miles but when ordering online minimum states £15 but would not except my order of £15.90 and told me can not deliver as over 2.5 miles but did not give me the option to pay the £1 delivery li... People often mention order, told, rice,


Address

71 Queensway, Petts Wood, Orpington BR5 1DQ, United Kingdom

Website

www.elkervan.co.uk

Contact

+44 1689 829000

Rating on Google Maps

3.90 (162 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (9) told (6) rice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 billie c. 4 years ago on Google
    Do not order for delivery from hear. There leaflet states that minimum order is £12 & deliver free upto 2.5 miles but when ordering online minimum states £15 but would not except my order of £15.90 and told me can not deliver as over 2.5 miles but did not give me the option to pay the £1 delivery like stated on the leaflet. Rang up & was told to order & pay on line & do for collection & put address in comment box & they will have it out to me. I rang them back up as if come up ready. I was told yes it's hear for collection so they clearly do not read the comments & was told they was waiting for a driver. 1 hour after I placed order & 45 minutes after it being ready I got my food. The meat was greecy, rice was cold, pitta bread was hard & chips was unedible. Rang up & was told they can bring me out a rice & bread or put credit on for next time. But not my money back so I could order somewhere else. They are rude say ya money & order somewhere else. Avoid this place. Wish I read the reviews before I ordered as all the reviews are saying how bad it is. Il be going back to my normal nice one
    3 people found this review helpful 👍

  • 5/5 Danny S. 1 year ago on Google
    Great food. Lovely fresh salad. I never put a comment in. Only once. But it got sorted. I have been around other places in Orpington. The next to come close to them. Is Ya Kebab Orpington high street I don't normally take out. As I can cook all types of food. I've been here for 16 years. Someone told me. Don't go there. Try this one. Never been back to the other place. No words. But ya. Lovely great fresh food. I can't show you a picture. I can . But you will only see a clean plate. Can't please everyone looking at the comments.
    2 people found this review helpful 👍

  • 5/5 A C. 1 year ago on Google
    I have ordered via local delivery service. Amazing flavour, quantity and quality. I am living not so close to the restaurant and when received it, the food was hot and freshly cooked. I would recommend and I will buy again for sure 😀!
    1 person found this review helpful 👍

  • 2/5 Bipasha 2 years ago on Google
    I had ordered kofte kebab, chicken shish and chicken wings. I only liked the chicken wings but others were below average. I found the kofte was quite hard and not as soft as you would expect in a kofte kebab. The chicken shish was ok ok. What put me off was the salad was completely off, it was clear the salads were not fresh and were a day or two old, hence they smelled and tasted a little off. The rice with the kebab was very super hard and cold. Overall my experience was not great. I hope it was a one off incident and their food is not like this always.
    1 person found this review helpful 👍

  • 5/5 rob M. 2 years ago on Google
    great hot food and decent delivery time. what a shame so many people here have had a bad experience. will order again until the what seems like will be an inevitable bad experience lol
    1 person found this review helpful 👍

  • 5/5 Big A. 4 years ago on Google
    Great blend of meats for your kebab and a great salad selection. Having tried all of the takeaways on the main street, this is the best. I like how clean they keep things and the only real problem I have is that they aren't open early enough for my liking.
    1 person found this review helpful 👍

  • 1/5 Jack 10 months ago on Google
    The saltiest, inedible, worst chicken shish I have ever eaten. When ordering from deliveroo it comes from a strange kitchen not located in petts wood, the driver took 20 minutes to get here even though El Kervan is round the corner from me. AVOID at all costs.
    1 person found this review helpful 👍

  • 5/5 Richard W. 1 year ago on Google
    Updated review. Really improved their game. Food is very good and delivery is within a good time. Also fellow special instructions when added
    1 person found this review helpful 👍

  • 1/5 Mentes M. 7 months ago on Google
    Terrible food ordered a takeaway. I was delivered 2 pots of rice with hardly any meeting there but overpriyeah if I wanted rice. I would have ordered Chinese or an Indian takeaway. Instead, I got four bits of meat, very small bits of me
    1 person found this review helpful 👍

  • 5/5 David M. 1 year ago on Google
    First time i have used el Kerman. Found the staff friendly’ couldn’t fault anything..

  • 1/5 Alice H. 1 year ago on Google
    Delivery did not arrive. Spoke to the resturant who where rude down the phone and then refused to issue refund for order they failed to deliver.

  • 1/5 James M. 1 year ago on Google
    Tasteless greasy and over priced. Never again.

  • 5/5 Aminul B. 1 year ago on Google
    Quality food & Excellent customer service.

  • 5/5 Leon F. 1 year ago on Google
    Very friendly and the food always cooked to perfection. I would highly recommend

  • 1/5 Pauls Daily c. 11 months ago on Google
    Note to management when a customer asks for no rice they mean NO RICE as a regular customer I fill offened it's not the first time

  • 2/5 Kelly W. 1 year ago on Google
    Very small very tasteless kebab expensive for what it is was very disappointing.... wish I'd gone elsewhere


Call +44 1689 829000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Halal food
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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