The best rooms available in the area and they are just OK. Hotel costs are getting ridiculous and then can't get a good nights sleep because of people banging doors playing music and laughing in corridors. Was serenaded by madness baggy trousers at 11pm. Seems people have no respect or have forgotten they have rooms which they charge people to SLEEP in.

Have stayed in many tlk apartments. All have been a very pleasant stay indeed. Have had a few issues in the past but the staff where fantastic at sorting these. Very friendly. Very clean. Would definitely recommend. Thank you Sara and crew ❤️

Beware. You may get a parking fine even if you register for parking. My husband has stayed here several times for work in the area. The hotel is run down and not very comfortable but just about served its purpose. They tell you to enter your registration and length of stay on a touchscreen in reception which he did every time he stayed. He has now had a £100 parking fine for the last day of a 4 night stay. It has obviously registered his registration or he would have got a fine for all 4 nights but the parking company won’t even accept his booking receipt as proof. Money making scam.

Booked for my daughter and her friends. Girls were horrified and frightened. Arrived late at night. Room walls were dirty. Bed bugs found in bed (room 110). Cannabis use in other apartments. Had to find alternative accommodation.

The room was actually very good, had everything I needed, only thing that wasn't right at all ,btw i was in room 205, was that the flat tv was fitted to a non adjusting wall bracket so from the bed I had to look at a TV that was fixed facing the corner of the room. Really annoying and made no sense at all.. please install an adjustable wall bracket, they are cheap to buy and would be much appreciated by the customer. Also, the walls are extra thin I could hear the neighbours talking and not loud,  would be good to add abit more sound proofing for privacy. Room was clean , bed abit lumpy but for the price

Their service has become so bad now. Night time they turn of hot water facilities, and when asked to turn on gives lame reasons and staffs are so arrogant, they will tell you they are coming to your room to have a look at the problem, but then never show up. Complained thrice but got hot water only at 10 in the morning next day. I tried complaining while checking out at the reception, but again poor attitude towards customers.

For the money we paid at short notice, £34 on a Sunday night, this place was absolutely grand! It came with even a microwave, cutlery, glasses etc, great shower, a smart TV, internet! The guy on the night staff was a gentleman and it was a great bed, clean towels, washing up liquid in the room, a lot of small details were really taken care off! Thank you!

Room was a nice size, very clean and it was quiet, I slept really well. The heating was warm and the clean ensuite had a real bath! There was a fridge and microwave, perfect for me.

This company is one of approx 19 registered and interlinked companies registered on Companies house. Director listed have a checkered history and although not yet proven, it is possible that there is a scam of some sort at pay here

Take no notice of the poor reviews this place has had. Let me tell you all I stopped in this place a few years ago when it had real issues. I will state that this time its had a massive make over clearly a small fortune spent and the staff are amazing professional and know there job. Please dont over look this place because of previous experiences or fake reviews. Thanks John

Quite run down needs a bit of decorating walls thin so you can hear the neighbour's and outside but staff are lovely will deal with problems straight away the rooms are clean I stay here a lot and love it as its central for everything

Very spacious room but decor a bit tired in places. Reception is staffed around the clock and the efficient and friendly staff I encountered were all women, which made me feel safe.

Not ok if your a nightworker. Noisy neighbours. Workman walked in room even tho id locked my door . he was given access. Major complaints as single women Also advised on arrival i would be working night and to be left alone. self catering unit than hotel. No cctv no proper car park. Cars broken into to steal petrol. Its ok as long as you dont mind noise. But 3min walk to major shopping outlet which is great

Reasonably priced, friendly staff and rooms had everything as described. However, the staff did not handle personal information professionally and snapped photos of our ID cards when checking in. The room was exhaustingly hot during our stay as there was no AC and several moths flew in when we opened windows for cool air at nights.

Very run down, bed was like a rock. Under a railway so the whole building shook. Walls were very thin so you could hear your neighbors all night. Shower was one of those you have to tweak the hot and cold taps like the 90s! No parking, on a dodgy back street - arriving in the middle of the night I was terrified! Wouldn't stay again.

As a family of 5 we had two rooms: 1 upstairs and 1 downstairs. In the downstairs room you have to keep the blinds closed 24/7, because you have 0.0 privacy when you open them. A large window through which people walk by day and night and look in. The noise starts early in the morning. The general smoking area was right in front of our door, and people found it necessary to use it 24/7 and we could literally hear every cozy or less pleasant conversation. Whether it was 11 p.m. or 4 a.m. You also hear doors banging about 24,000 times a day. Don't worry, after a week (if you manage to stay that long) you will hardly hear it anymore because then you have already gone crazy. In the room upstairs you have more privacy, but you can't hear each other talk because of the road right next to the room. There's a tunnel that tough guys love to drive through with their tough but noisy cars. The staff ranges from uninterested to friendly. The area is lively, but I can imagine you can feel uncomfortable there alone at night. It's not all that terrible. Compared to other London hotels, I found the room itself quite good (except for the lack of privacy if you want some sunlight in) and clean (by London standards). The location is quite far outside the city center, but quite easily accessible by train. St Mary Cray train station is within walking distance, and Orpington Station just a few minutes with the bus, and will take you to London Bridge, Waterloo, Victoria and Charing Cross stops for £4.5. Opinions are divided about the quality of the beds, but I think they are fine. There is an Aldi and Lidl within walking distance so you can do your shopping quite cheaply. Unfortunately, there is only a toaster and microwave so that will be eating potato waffles and microwave meals during your stay. In summary: It's not very bad, but certainly not good either. If you go here with low expectations, it's probably not that bad.

Great place. Value for money. Only problem would be the thin walls. Snorers may keep you awake. Otherwise the staff was friendly and understanding and the place is sooo well situated.

I booked last week 2rooms and payed 50% of it since they said we can pay half and the other when we check in. After 2days I got email and it says that they cancelled. I called 2 times they didn't pick and they were not helpfull. After many times they picked and they told me that I had to pay all before checking and that is not what I booked via booking.com. They're FRAUDE BE AWARE.

1) No hot water, told wait even 11.30pm none 2) Family room backs onto a pub, sounds like sterio on loud in our room at 12.30pm my daughter still awake despite music on phone which she struggled to hear.  Stupid to put beds against the wall of pub at least put other side of room.  Walked all floors etc, family room was loudest area by far. TLK staff no help, I finally ring pub self, 40mins later they finally answer apologetic & turn off immediately. Family room, on what planet!!!!! 3) Heating not working till morning. Told arriving 9pm, arrived windows wide room freezing can't heat or even warm shower to warm up, bad for family room! 4) Parking so ridiculously awkward, wasn't sure could get out, thankfully others gone.

I have been using TLK Orpington now for about 3 months for our weekly trip to the area for some work we are doing. I must say, my stay has always been comfortable, the staffs are always ready to assist, its nearness to many shops, activities makes it a comfortable place to stay either for a short trip or a longer one. I recommend and would surely stay again.

I had an issue with the hotel, and I was very impressed with the resolution. I always feel that you can tell a lot about a business by how it deals with issues. Sara could not do more to help me, and resolved my issue. With so many bad reviewers and negative comments these days, i have to say how impressed i am. Cant recommend Sara and her business enough. Thank you

We stayed for two nights, having driven from Scotland. Very nice management and staff. Room good. Covid safe. This small hotel is in a good location for getting into London. Recommended for stopovers and short stays.

Loved our room! Small but just what I wanted! Well kept, modern and cosy and bathroom was top spec too!! Very hot, powerful shower and everything felt clean. I felt most comfortable during my stay here, staff were lovely and accommodating too. Would definitely stay again. Thank you!

STAY AWAY! SCAM!🤢🤮 My Husband, Children and I booked a room on December 21 -23rd. Biggest mistake. We traveled 12 plus hrs from Germany. We arrived around 1 am in the morning. When we walked into the room it was the most disgusting place I’ve ever seen. The bathroom was completely disgusting 🤮. It appeared it had not been cleaned in a very long while. The floor was full dirt and had clearly not vacuumed, the walls were dirty. We were repulsed by the condition of the room. We IMMEDIATELY walked out and spoke to the gentleman at the front desk and asked for a refund. He stated he could not give a refund until we spoke to management. We have been given the run around for a week and management refuses to speak to is via telephone and refuses to give us a refund. We were so disgusted. TOTAL SCAM. The rooms look nothing like the pictures they have posted online. RUN! Management is a total joke. Unprofessional! They have handled the situation very poorly. This is the worst customer service experience we’ve ever had. Please read other reviews regarding the condition of the place which I fell to do when booking this place. I will be posting on other platforms and travel pages for people to stay away from this place.

Really really incredibles!! First at all I booked this hotel 5 days before arriving, and when we come to the reception, the guy wasn’t even look like receptionist , wearing tracksuit, and talking to us not professionally! And we spent one and half hour, because he can’t find main key from room, manager didn’t pick up the phone, other colleagues doesn’t know where the key are! After one and half hour manager call back to receptionist and all conversations what she have with receptionist we can hear it. Really unprofessional, we book that hotel to stay because of ours business meeting and on the end they make us to book different hotel. I can’t imagine to say my area manager sorry I don’t have key I can’t come to my office today. I’m waiting for full refund and next time When we will have business meeting I’m definitely not booking this “hotel” anymore!!

It was ok, because we only needed a room to sleep. Because most of the time we were out. The first night slept really bad. Next door had the music loud and you could hear everything they said. The room could be more comfortable if in the room there was a mirror. The bathroom was spacious, and had hot water. The bed wasn't to bad, but the pillows very flat. But when I asked for 2 extra pillows at the reception, they were very kind. Had no problems with the parking, but the road is very, very narrow. The price was very reasonable.