1/5 Steven C. 5 years ago on Google
Likely
to
be
my
last
visit.
First
&
second
times
were
great,
third
time
had
to
send
food
back.
Last
time,
most
of
the
beef
was
fat
and
gristle.
Waiter
enquired
why
I'd
left
so
much
so
I
politely
explained
and
he
said
oh...
and
still
stuck
12.5%
service
charge
on.
Tonight
we
had
rib
eye
steaks.
My
partner's
was
much
bigger
and
cooked
properly.
Mine
was
overdone
and
not
only
much
smaller,
but
again,
full
of
fat
and
gristle.
The
waiter
asked
why
I'd
left
so
much
and
I
politely
explained
that
I
don't
eat
fat
and
gristle,
I
would
have
liked
it
cooked
properly
and
it
would
have
been
nice
if
we'd
had
somewhere
similar
in
size
pieces
of
meat.
He
said
they
can't
tell
what
the
meat
is
like
when
they
buy
it
(!).
I
would
have
complained
during
the
meal
but
nobody
came
to
check
how
the
food
was.a
Now,
Monday
night
is
50%
off
steaks
and
the
bill
came
to
£66.
They'd
added
the
12.5%
service
charge
(they
don't
seem
to
have
a
problem
getting
THAT
bit
right!).
However,
they
added
the
12.5%
to
the
price
before
the
half
price
was
taken
off,
so
charged
£11
tip.
This
works
out
to
closer
to
18%
tip.
Utter
rip
off
by
people
who
just
don't
care
about
keeping
their
customers.
UPDATE:
27/01/19
Have
them
one
more
chance.
Haha
what
a
joke.
Had
deep
fried
brie,
cut
into
it,
one
mouthful
of
cheese
and
rest
of
it
was
an
empty
breadcrumb
shell.
Nobody
came
to
ask
how
food
was
so
couldn't
tell
them.
Nobody
asked
when
they
cleared
plates,
even
though
entire
starter
was
still
on
plate.
Asked
for
bill
and
manager
then
asked
so
I
told
him
and
he
said
it
was
strange,
brought
the
bill
and
charged
me
for
the
starter
and
£7.25
service
charge.
After
a
number
of
hit
and
miss
experiences
here,
we've
decided
not
to
go
back.
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