Aqua Bar & Grill - Petts Wood image

Aqua Bar & Grill - Petts Wood

Restaurant Bar Italian restaurant Mediterranean restaurant Greek restaurant Spanish restaurant Modern european restaurant

Greek, Italian & other premium Mediterranean dishes served in a chic, modern restaurant. People often mention service, meal, staff, steak, friendly, price, nice, manager, birthday, night,


Address

The Estate Office, Station Square, Petts Wood, Kent BR5 1LZ, United Kingdom

Website

aquabarandgrill.co.uk

Contact

+44 1689 666220

Price rating

$$$ $

Rating on Google Maps

4.20 (427 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 12 to 10 PM
  • Thursday: 12 to 10 PM
  • Friday: 12 to 10 PM
  • Saturday: 12 to 10 PM
  • Sunday: 12 to 10 PM
  • Monday: 12 to 10 PM
  • Tuesday: 12 to 10 PM

Featured Reviews


Frequently mentioned in reviews: service (16) meal (11) staff (10) steak (9) friendly (8) price (7) nice (7) manager (7) birthday (6) night (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gosia J. 11 months ago on Google • 258 reviews
    Amazing food, compliments to the chefs 👩‍🍳 Waiting stuff and floor management was amazing, provided us with a unique and very friendly service. Quality and flavour of food was amazing and I will go back. The beautiful decor made the eating experience really special. Our waitress was very helpful and friendly.
    2 people found this review helpful 👍

  • 5/5 Ronald L. 1 year ago on Google • 38 reviews
    We celebrated my daughters birthday there for a steak night and so happens that Mondays are half price for steak. The service was impeccable and nice even though it was a busy night we never felt neglected. Started was very good I always order the pork tempura melts in your mouth. The mixed platter mezzo was amazing as well served with amazing hummus dips. Sirloin steak medium rare was perfectly cooked. Ordered desserts together with my daughter's birthday cake and the staff even sung for her. Overall experience was great and memorable.
    3 people found this review helpful 👍

  • 1/5 Steven C. 5 years ago on Google
    Likely to be my last visit. First & second times were great, third time had to send food back. Last time, most of the beef was fat and gristle. Waiter enquired why I'd left so much so I politely explained and he said oh... and still stuck 12.5% service charge on. Tonight we had rib eye steaks. My partner's was much bigger and cooked properly. Mine was overdone and not only much smaller, but again, full of fat and gristle. The waiter asked why I'd left so much and I politely explained that I don't eat fat and gristle, I would have liked it cooked properly and it would have been nice if we'd had somewhere similar in size pieces of meat. He said they can't tell what the meat is like when they buy it (!). I would have complained during the meal but nobody came to check how the food was.a Now, Monday night is 50% off steaks and the bill came to £66. They'd added the 12.5% service charge (they don't seem to have a problem getting THAT bit right!). However, they added the 12.5% to the price before the half price was taken off, so charged £11 tip. This works out to closer to 18% tip. Utter rip off by people who just don't care about keeping their customers. UPDATE: 27/01/19 Have them one more chance. Haha what a joke. Had deep fried brie, cut into it, one mouthful of cheese and rest of it was an empty breadcrumb shell. Nobody came to ask how food was so couldn't tell them. Nobody asked when they cleared plates, even though entire starter was still on plate. Asked for bill and manager then asked so I told him and he said it was strange, brought the bill and charged me for the starter and £7.25 service charge. After a number of hit and miss experiences here, we've decided not to go back.
    3 people found this review helpful 👍

  • 1/5 Julie G. 7 months ago on Google • 8 reviews
    Booked table for 7.30pm on a Monday, ordered about 15 minutes later. Waited over 30 minutes for my drink, which I had to chase before it eventually turned up and around 1h 30 for our meals. Mine turned up without any chips (steak and chips) steak hadn’t been rested thus was very disappointing, waitress did return to give me five chips - after double checking they were in fact missing as the chef apparently didn’t believe her even though she was the one who served it to us. Husbands steak meal came with only three chips - on querying this is the correct size portion! No condiments on table and no offer of sauces, a walk across the resturant did elicit, sorry, some salt and a sad squirt of mayo on a saucer a few minutes later. Despite all this they didn’t even take off one of our drinks from the bill as an apology and still added the service charge. No sign of a manager even after we said the food was disappointing given how long it took to arrive nor did we see anyone approaching other tables when at least two of them sent food back to the kitchen which suggests whoever was in charge was either completely oblivious or didn’t care that customers were clearly not happy. Perhaps as everyone was calm and polite in speaking to the staff they can’t be bothered to get involved. Given they weren’t full it must be even worse on a busy night. Waitress was embarrassed enough when she turned up with the card machine to offer to take off the service charge, I guess that was all she was able to do - frankly she was the only person in the place who was running about to try and deal with the unmitigated disasters most tables seemed to be experiencing. It was our first time eating here, if not I’d have probably just walked out after an hour having not received an apology for the delay or any food. It’s pretty unforgivable to take a booking that it is clear that they weren’t in a position to fulfil in any reasonable timescale. With prices of around £50+ per person (mains and a couple of drinks) and likely nearer £75-100 pp if you include starters, deserts, wine and coffee it’s not a place I’d return to or recommend as the quality of the food wasn’t worth the wait.
    2 people found this review helpful 👍

  • 4/5 Burrun M. 2 years ago on Google
    Sumptuous meal and delicious cocktails at Aqua Grill. Choice of indoor and outdoor sitting. Fancy a bargain... look out for deals: available on specific days or menu. Otherwise, all worth splashing the cash on some fancy dining.
    2 people found this review helpful 👍

  • 5/5 Marian C. 1 year ago on Google
    Excellent restaurant, absolutely delicious bass fille washed down with a bottle of Pinot Grigio! Good service, friendly staff, very nice ambiance!
    2 people found this review helpful 👍

  • 5/5 Diana M. 8 months ago on Google • 262 reviews
    One of my local restaurants, my little daughters favourite as according to her they do the best plain spaghetti. I really would love to see some changes in the menu as it has been the same forever, expecially the vegetarian options. Every time we go I have the penne with tomato sauce, as I don't fancy neither the squash neither the wild mashroom risotto. Last visited was on Monday for my daughter's birthday and ever her was not impressed this time. Felt like waiteres was stressed and overwhelmed with work, still managed to smile.

  • 5/5 Dawn D. 2 years ago on Google • 72 reviews
    Very friendly staff and attentive waitress. The food was delicious. We went for a family Birthday meal. His dessert came out with a candle on and they played happy Birthday to him. Which was a lovely touch as she had noticed him opening his cards and went above and beyond to make his night special. Would definitely recommend and we're looking forward to going back there
    1 person found this review helpful 👍

  • 1/5 Louis W. 7 months ago on Google • 79 reviews
    I really hate to do this but this is one of the worst restaurants I have ever been to in terms of value for money, and one of the worst I have been to in Chislehurst/Petts Wood full stop. The food is incredibly bland, however it is well presented and perfect for people who have lost their taste buds with age, as per the guests surrounding us. Atmosphere was non existent, and I cannot believe that for LESS money I could have gone to Quattordici in Chislehurst, or far far better restaurants in Petts Wood. All the food was clearly cooked from frozen, I couldn't believe the lack of quality on show, as I said, incredibly bland food, well presented, but absolutely not worth the money. You can do far better than this place.

  • 4/5 Judy W. 2 months ago on Google • 74 reviews New
    Had a meal here last Monday, deals on steak meals. Very busy evening with lots of birthday celebrations going on. Good service and quite friendly. Steaks weren't huge and the normal price before special offer is expensive for what it is. £25 for a small sirloin. 3 of us shared mixed dips and warm haloumi salad. We all had steaks no dessert, 1 glass of red wine, 1 vodka and tonic, 1 gin and tonic £30 each.

  • 5/5 Janis R. 1 year ago on Google • 71 reviews
    Aqua is fast becoming one of my favourite places to eat. There is always a very warm welcome, it's a light, bright and modern restaurant serving a wide variety of Mediterranean food. The food is attractively served and excellent value, for example the mixed fish platter is approx £22. Our party included a vegetarian and a celiac and we were all able to enjoy fabulous food We were served on our most recent visit by Tatiana, who has a lovely smile and was attentive and cheery even though the restaurant was very busy. The whole operation runs smoothly thanks to the professionalism and care of Paula, who oversees everything thus ensuring that every guest feels special and has the best experience. Highly recommended.

  • 5/5 simon g. 3 years ago on Google • 63 reviews
    One of the best places to eat in Petts wood. Food is amazing and the prices are even better. 3 courses for £22.95. full turkey dinner, Christmas pudding, brilliant. Service is quick and professional. Staff are extremely knowledgeable of the menu and the drinks menu. Great for group dinners, even during the lockdown. Always book ahead after 7 as gets extremely busy due to how good this place is

  • 3/5 Henna B. 7 years ago on Google • 40 reviews
    My expectations for this place were high and unfortunately weren't quite fulfilled. The food was nice as such, I just felt that I have had better balanced flavours with a lower price point in other establishments, maybe I'm being fussy. I liked how tender my lamb was and the veggies were really nicely cooked. On a Friday night this isn't a place for a quiet meal, jolly times with friends are more suitable.

  • 1/5 Lisa P. 1 month ago on Google • 13 reviews New
    Very dissapointed. I booked for 8 of my family for a special Birthday celebration. The lack of service was poor. Several times we had to catch the eye of someone for a forgotten drink, one meal arriving much later than the others, incorrect food, one steak very poor quality. Trying to get the waiters attention was useless so we put up with the poor quality one, & incorrect one. Not once during the meal did anyone come to ask if all was ok. Even when I asked for the bill, we did not get asked how was your meal or a thank you. On paying the bill I discretely went to find the manager to say how dissapointed I was, she was very appologetic & brought us champagne to the table. This was a nice touch & thoughtful of her. However it did not make up for the poor service & standard. We all looked forward to celebrating my 60th Birthday at Aqua Petts Wood. It's not my first visit but it is my last.

  • 5/5 Mahin R. 1 month ago on Google • 4 reviews New
    Lovely food, excellent service and friendly staffs. I will go there again and recommend my friends 🤩

  • 5/5 mikeqls 10 months ago on Google
    First visited here shortly after it opened years ago and was not that impressed - recently encouraged to try again which we did and were certainly not disappointed, the atmosphere, the staff and the food was outstanding. The food was beautifully presented and the service was first class. Will be planning many more future visits… many thanks to Paula and her team…..cannot praise it enough.

  • 5/5 Barbara F. 1 year ago on Google
    Delicious lunch, well presented and good value. We chose the two course menu followed by a coffee and both the sirloin steak and haddock main choices were excellent. Service was good and our waitress was lovely. Maybe a choice of salad leaves would be helpful for those who don't like rocket!

  • 3/5 Kami I. 1 year ago on Google
    First time back here in 5 years as it was always appalling with a terrible manager. Different manager and better service. Food was fine and atmosphere was fine. Have confidence to use again.

  • 5/5 Sara B. 11 months ago on Google
    Fantastic Sunday lunch (roast potatoes were so nice). A 3 course lunch for £19.50 is such great value. The staff were very friendly and professional and the food was fabulous. I'd definitely recommend Aqua Bar & Grill and have been doing to all my friends. I will be re visiting very soon. 😊

  • 1/5 Aaina S. 10 months ago on Google
    Giving it a 2 star as went with my friends and the starter portions for the size are so so poor. Ordered filo pastry and was given two tiny ones for the price. Similarly for other starters. Food is okay - nothing extraordinary and I feel for the price could have gone to a much better place. The staff are really nice though.

  • 4/5 Lisa M. 10 months ago on Google
    We visited Aqua on a Saturday evening to celebrate my mum's birthday with family. The staff were very attentive and the food was good. We were a little disappointed with the chunky chips as they were undercooked and very sparse!! The bar/restaurant had a lovely atmosphere and wasn't too "rowdy" for a Saturday evening. We would definitely recommend and will be going back again.

  • 5/5 Daniel R. 1 year ago on Google
    Another fantastic experience at Aqua. The most delicious value-for-money restaurant in Kent! You will not be disappointed!

  • 3/5 ini K. 1 year ago on Google
    For years this place was awful in most respects. Went back after many years, and with a different manager and staff, it has improved a great deal. Food was fine and the manager was friendly and helpful, completely unlike his predesessor. Need to go back some some more to confirm consistency.

  • 5/5 Ashley F. 7 years ago on Google
    Amazing good, great service and very reasonable prices. Went here for a work Christmas meal and it was very impressive. Three course set menu, all excellent choices and tasted great.

  • 2/5 Sobhana R. 7 months ago on Google • 2 reviews
    I booked a table for 4 for a joint celebratory birthday meal for myself and my daughter today. We had lovely outdoor seating and the staff were lovely, but oh dear! The service was ridiculously slow and the food was expensive. I was charged £22.00 for 2 glasses of wine - ridiculously overpriced. I have therefore decided against booking here with my friends for Christmas- if they want customers to return I would suggest they read these reviews and act on it. Sadly, they've lost me and I won't return.


Call +44 1689 666220 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Spanish restaurants nearby

Last updated:
()