1/5 Ken C. 1 year ago on Google
I
have
been
supporting
this
business
since
it
first
opened
and
always
loved
the
quality
of
the
bagels
and
service.
Today,
I
ordered
a
turkey
and
muenster
on
a
honey
sesame
bagel
at
the
Valley
Cottage
shop.
It
was
not
busy...no
line
The
blond
haired
woman
who
prepared
my
order
brought
it
on
a
plate,
and
I
wanted
take
out.
I
come
here
a
few
times
a
month
and
was
never
asked
if
I
wanted
to
eat
in...
it
was
always
for
take
out.
That
was
the
first
issue...
no
big
deal.
The
sandwich
was
wrapped
and
when
it
came
time
to
pay
I
noticed
that
the
sandwich
was
muenster
cheese
only
and
no
turkey.
The
woman
went
back
to
correct
the
mistake
but
scowled
at
me
when
I
told
her
for
the
second
time
I
did
not
want
it
toasted.
Anyone
can
have
a
bad
day
but
to
be
scowled
at
with
no
apology
at
check
out
is
not
a
good
customer
experience.
I
will
continue
to
support
this
business
but
will
avoid
this
provider.
I
hope
that
the
manager
of
this
shop
will
take
note
of
this
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