Featured Reviews


Frequently mentioned in reviews: hotel (11) breakfast (8) rooms (7) great (7) clean (6) nice (6) staff (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Asgard 10 months ago on Google
    The rooms are clean, beds are comfortable, but overall the rooms are nothing special. Bathroom could use renovation. We were also missing one set of towels on the room. On the other hand, all personell is very professional and polite - starting with receptionist, through bartender, to waiters at the breakfast. ❤️ Talking about breakfast, it's really good. Wide selection of high-quality food and calm atmosphere. Definitely would come again.
    1 person found this review helpful 👍

  • 5/5 Aleksandra S. 1 year ago on Google
    We checked in late in the night without any issues. The stuff was very nice, kind and helpful. The room was very spacious and clean. Amenities were very nice, little Haribo bags made my day! We had big and very comfortable bed. Breakfast had plenty of choices, as vegetarian I was more than satisfied. I highly recommend.

  • 4/5 Erdesz A. 1 year ago on Google
    I’m writing this as review who were booked here by his company, and spent less than 24 hours here. Place is definitely old, but it has it’s charm if you’re into it. Staff were really nice to me. Room was totally fine and clean, quality of amenities were about average. Had a great sleep after the some dinner (Wienerschnitzel with potatoes and parsley - unfortunately later was kind of missing from it, but the meat tasted great. Also got some appetizer: spread with bread) in their restaurant, which was actually good quality and plenty. Room had a huge TV with internet connection, therefore I could catch up with some of my YouTube channels.

  • 2/5 Kandan L. 1 year ago on Google
    Attended this hotel as part of work. Room, from the pic is clean and grand. The food is not great. Very dry and no taste to it. The staff is not friendly and hospitable. We assume that the hotel staff would be friendly and accommodating but not here. The front house staff and the hotel manager was fantastic. Very friendly and I wish her enthusiasm can be passed on to the rest of the staff. Location is pretty good. There is a huge park near the hotels and it’s walking distance to Lidl (10min)and avion shopping centre(20min). Will I come back to this hotel? I don’t think so

  • 1/5 Santiago 1 year ago on Google
    This has been my first time in this hotel. The individual rooms are so smalls and unconfortables. But I share with all of you this opinion because I have been in a lot of hotels and this is the first time I was fofbidden of having breakfast. I had to check out at 6.30am and I did not remember that breakfast opened at 6.30am. I went downstairs at 6.00am and when I arrived at the restaurant I saw that everything was prepared and ready and the personnel was there ready for the breakfast. Personnel was very shameless because I asked them to take something because I had to leave, and they said me several times, "NO THE BREAKAST OPENS AT 630am". You sould have been in the situation, all doors opened and everything was served for the service and they said me NO, NO AND NO in a shameless and upset way. I did not inderstand anything. I went to the recpetion to acknowledge the situation and people there had the same behaviour. Finally I could not have breakfast and I leave at 6.30am being hungry and very upset. Not recommended

  • 3/5 Tomasz K. 2 years ago on Google
    The staff is very friendly and welcoming, I loved the small decorations here and there, and the rooms are fine. But at front there are only parking spots for women or business customers. Men are supposed to park further away from the reception. Perhaps it would be better to have a handicapped spot, or a spot for guests arriving/leaving at night instead of a spot for ladies?

  • 5/5 Anna K. 5 years ago on Google
    The staff here is really nice. Breakfast & dinner is super tasty. Room is normal size and comfortable. We had forgotten stuffed animal of our kid. And hotel was nice enough, to send it to Latvia, so we don’t have to go back to Ostrava. Thank you, we’ll be staying again for sure.

  • 4/5 Pavel O. 5 years ago on Google
    I spent one night in this hotel over christmas holidays. I liked how clean the rooms are. Buffet style breakfast was really great! Employees in this hotel really care about the customers. The only minus was little small bathroom with nonfuctional shower handle and very awkwardly placed wall radiator across from the toilet making sitting on the toilet even harder in this small space. (bad design) Overall great hotel comparing it to other Best Western hotels.

  • 3/5 Kevin O. 3 years ago on Google
    Hotel is located approx. 20 to 30min from OSR airport. Staff is friendly. Rooms are a bit small in size, but well cleaned. The bed is comfortable. Amenities like kettle, tea/coffee and a safe are provided in the room. The dining options are good and great value for money.

  • 4/5 Jiří K. 1 year ago on Google
    A slightly older hotel, so the rooms are rather averagely equipped. The location is in good proximity to the Ostravar Arena. Pleasant service, sufficient breakfast. A little worse sealing of the door, so you can hear the noise from the corridor to the room. Good price/performance ratio

  • 5/5 Adrian A. 1 year ago on Google
    Because of my work i have my accommodation at this hotel, great location, personal very nice and friendly, food tasty and clean rooms.

  • 5/5 Belinda P. 1 year ago on Google
    Best Ever Beef on the Menu, Friendly and Professional Staff


Call +420 597 221 111 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Hotel Brioni image
1
Hotel Brioni
Hotel
Warm rooms, suites & apartments in a casual hotel with a restaurant, military-themed bar & sauna.
4.60 (4K reviews)
Třebovický mlýn image
2
Třebovický mlýn
Hotel
Colorful rooms in a down-to-earth hotel featuring a restaurant, a BBQ terrace & free breakfast.
$67/night
4.40 (2.3K reviews)
Chateau Zábřeh image
3
Chateau Zábřeh
Hotel
Stately rooms with antiques in a 17th-century hotel offering dining, a spa & a microbrewery.
4.70 (2K reviews)
Clarion Congress Hotel Ostrava image
4
Clarion Congress Hotel Ostrava
Hotel
Functional rooms & suites in a modern hotel with a conference center, a spa & 2 restaurants.
$87/night
4.40 (1.6K reviews)
Imperial Hotel Ostrava image
5
Imperial Hotel Ostrava
Hotel
Informal business hotel featuring a restaurant & a gym, as well as meeting space.
4.20 (1.5K reviews)
Last updated:
()