4/5 Marek M. 3 years ago on Google
At
first,
I
need
to
say
that
every
member
of
the
staff
was
just
amazing,
from
reception
to
waiters!
Thank
you
all
for
making
my
stay
a
bit
nicer
(11-12.6)!
Everyone
was
smiling
and
providing
marvelous
service.
Hotel
was
clean,
rooms
as
well.
Since
the
price
is
higher
compared
to
different
4*
hotels
in
Ostrava
I
am
just
going
to
compare
with
another
hotels
I
stayed
in
Ostrava.
In
cheaper
hotel
in
Ostrava
that
is
(3/5
of
the
price
per
night
compared
to
this
one)
you
will
get
2
bottles
of
water
per
room
for
FREE,
however
here
in
Imperial
you
have
1
bottle
for
75CZK
(
it's
simply
outrageous
with
the
money
you
pay
for
room
for
simple
water,
they
could
include
it
in
price,
noone
would
notice,
but
paying
for
water
when
you
get
to
your
room
after
long
travel...),
in
different
hotel
you
are
also
having
chocolate
on
pillow.
I
know
it
may
sound
picky,
but
as
there
are
many
4*
hotels
in
Ostrava.
I
am
only
judging
based
on
my
personal
experience(since
I
have
been
in
many
in
this
city),
and
these
small
things
like
free
water
or
candy
on
pillow
makes
the
difference.
I
know
that
Imperial
hotel
is
just
living
history,
therefore
I
am
not
going
to
compare
appliances.
Maybe
just
that
I
was
surprised
by
"cable
TV"
which
basically
had
basic
channels
of
international
origin,
don't
expect
HBO
or
movie
channels.
TV
is
also
very
limited
for
use,
so
don't
expect
to
project
your
laptop
there
(I
had
business
suit),
they
have
older
Philips.
Bathroom
was
smaller,
but
ok.
Cosmetic
products
and
all
necessary
things
were
there,
so
also
ok.
Concerning
food:
breakfast,
even
during
pandemic,
was
very
various
and
delicious.
I
have
been
also
there
for
dinner
and
it
was
just
perfect.
Restaurant
is
just
10/10.
Since
it's
still
covid19
period,
they
stated
that
not
necessary
papers
were
removed
from
room
-
I
can
understand
this.
However,
I
was
missing
at
least
paper
with
information
about
breakfast
time.
It
is
not
on
the
paper
with
information
of
your
room
number
for
some
reason,
but
its
not
anywhere
in
room
papers
either.
Of
course
I
can
ask
on
reception,
just
suggestion:
please
put
the
breakfast
time
interval
on
the
paper
which
is
given
to
guests
with
their
room
card.
But
I
have
not
found
this
info
anywhere,
not
even
on
webpages.
Overall:
It
was
very
nice
stay,
no
issues,
but
it
just
could
be
better
for
the
price..
As
such
unfortunately
it
is
not
worth
it
in
my
view,
as
there
are
another
4*
hotels
in
Ostrava
with
better
"guest
experience",
even
though
they
both
provide
same
services.