1/5 Nicole H. 10 months ago on Google
We
booked
this
hotel
for
a
group
of
international
students.
They
stayed
for
one
week
at
the
university
by
a
study
and
exchange
program.
We
have
chosen
Hotel
Brioni
due
to
its
location
in
the
city
center
only
a
few
minutes
walk
from
the
faculty.
At
the
beginning
the
communication
with
the
hotel
manager
was
ok
but
during
the
stay
of
the
students
it
turned
into
chaos.
The
hotel
offered
20%
discount
but
did
not
charged
it
when
the
students
paid.
So,
all
invoices
were
wrong
and
the
hotel
had
to
give
money
back.
But
the
way
the
hotel
communicated
and
proceeded
this
was
very
unpleasant.
Nobody
apologized
for
the
inconvenience,
on
the
contrary,
the
guests
had
to
wait
a
long
time
to
proceed
and
it
was
given
the
impression
that
it
was
-
at
the
end
-
their
fault.
This
mindset,
which
was
stuck
in
the
1990s,
is
really
no
longer
in
demand
today.
If
you
are
looking
for
a
retro
stay,
you
should
book
a
room
in
Brioni,
otherwise
better
stay
away.
No
recommendation
.
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