1/5 TAYA W. 8 months ago on Google
Chuck
E.
Cheese
Grand
Reopening
Chuck
E.
Cheese
Birthday
Party,
5-7pm
September
20th,
2023
My
son
Ethan
and
I
always
attend
Chuck
E.
Cheese
at
the
Bronx
Exterior
Mall.
We
have
had
multiple
parties
at
the
location
over
the
years,
both
for
him
and
his
little
cousins,
so
we
are
familiar
with
the
place.
Ethan
is
autistic
and
has
other
disabilities,
so
it's
hard
for
a
single
mom
like
me
to
find
suitable
places
for
him
to
play
and
enjoy
himself.
I
received
an
email
invitation
to
the
party
and
showed
up
at
4:30pm,
waiting
in
line
to
enter
the
facility.
We
were
greeted
by
the
staff
and
were
allowed
in
at
5pm.
The
facility
was
very
nice,
and
to
our
surprise,
there
was
a
trampoline
area
where
the
kids
had
to
wait
for
10
minutes
to
get
access.
When
an
attendant
finally
arrived,
we
were
told
that
we
needed
an
additional
play
card
and
$15
wristbands
to
enter
the
trampoline
area.
My
son
was
so
excited
that
he
ran
to
the
cashier,
and
we
waited
in
line
again
to
purchase
a
wristband.
The
cashier
told
Ethan
to
remove
his
shoes
and
stand
under
the
green
line
on
the
wall.
Ethan
is
7
years
old,
and
his
head
was
at
the
green
line.
However,
the
cashier
denied
him
entry
because
she
wanted
his
head
to
be
under
the
green
line.
My
son
was
devastated
and
didn't
understand
why
the
other
kids
were
able
to
play
and
he
couldn't.
I
had
to
remove
him
from
the
facility
while
he
was
still
crying.
We
didn't
get
to
use
the
play
card
that
was
given
to
us,
and
his
day
was
completely
ruined.
Despite
this
upsetting
moment,
I
was
able
to
pay
it
forward
and
give
his
card
to
another
family
who
couldn't
afford
to
enter
the
facility.
They
were
thankful.
Honestly,
Chuck
E.
Cheese
is
advertised
as
a
place
for
children
of
all
ages,
and
it's
disappointing
to
have
a
main
attraction
that
is
only
suitable
for
toddlers.
I
wanted
to
have
Ethan's
8th
birthday
party
there,
but
it's
impossible
to
support
a
location
where
children
are
discriminated
against
based
on
their
height.
It
shouldn't
have
happened
at
a
grand
reopening
to
a
customer
who
was
willing
to
pay
for
the
attraction.
It's
best
for
children
7
and
older
to
go
to
Billy
Beez
at
Bay
Plaza;
we
have
never
had
any
issues
there,
especially
for
children
with
disabilities.
I'm
deleting
my
Chuck
E.
Cheese
app
and
no
longer
want
to
be
a
customer
there.
Lastly
the
prices
have
skyrocketed!
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