1/5 Sanda A. 3 years ago on Google
Food
is
fine,
but
service
was
terrible.
Was
also
overcharged
for
food
and
it
wasn't
rectified
when
we
highlighted
it
to
the
server
and
we
ended
up
paying
the
overcharged
price.
I
went
here
on
Oct
23
for
some
apps
and
cocktails
with
two
friends.
We
chose
this
spot
because
the
patio
looked
beautiful,
and
we
saw
an
article
that
highlighted
their
chef
as
the
"best
in
Ottawa".
The
night
started
off
odd
-
I
asked
a
server
if
I
should
wait
inside
or
outside
to
be
seated
(because
of
COVID).
Instead
of
responding,
she
rudely
responded
with
"just
wait."
I
waited
for
5
minutes
before
going
to
the
patio
directly
myself
and
meeting
my
friend
that
was
already
there.
Not
great,
but
not
a
big
deal.
It
took
a
while
to
get
our
order
in,
but
that
also
wasn't
a
big
deal
since
the
3
of
us
were
just
chatting
and
catching
up.
One
of
my
friends
asked
the
bartender
for
a
recommendation
for
a
cocktail,
but
she
wasn't
super
friendly
about
it.
That's
fine,
it
could
have
just
been
a
personality
thing...but
I
mention
it
so
you
can
see
how
all
these
odd
interactions
began
to
stack
up.
We
ordered
a
few
plates
of
wings
and
oysters.
The
oysters
were
really
great.
The
wings
were
too
spicy
for
my
taste
but
that's
my
own
fault
-
the
menu
did
warn
me
that
they
were
spicy.
The
cocktails
were
mostly
fine,
except
for
one
of
them
which
we
didn't
end
up
touching
at
all.
Then,
things
got
strange.
We
struggled
to
get
someone
to
take
our
second
order
of
drinks
-
even
when
we
waved
someone
down
they
kept
walking
and
said
someone
else
would
be
with
us
shortly.
It
took
about
20
minutes.
We
finished
eating,
and
no
one
cleared
our
plates
for
about
45
minutes,
until
we
specifically
asked.
We
then
ordered
a
glass
of
red
wine
(one
of
2
options
available
by
the
glass),
which
ended
up
being
strangely
bubbly
on
top
and
smelled
highly
fermented.
We
were
told
it
was
organic
wine
-
but
it
didn't
say
that
anywhere
on
the
menu
so
we
had
no
way
of
knowing
that.
The
server
wasn't
happy
to
bring
us
something
else
-
we
said
we
didn't
mind
paying
for
the
glass,
but
the
organic
fermented
wine
just
wasn't
something
we
could
stomach.
We
decided
to
get
our
bills
and
head
out.
Again,
it
took
a
while.
When
we
got
our
bills,
we
saw
we
were
overcharged
for
the
oysters
by
$2.
Again,
not
a
huge
problem,
but
just
wanted
to
know
why.
My
friend
raised
it
and
the
server
said
it
was
because
she
put
the
full
dozen
on
one
bill.
Except
we
were
both
charged
the
higher
price
which
would
have
meant
we
got
24
oysters...which
we
didn't.
She
then
said
(and
this
is
a
quote),
"Well...
no
one
else
complained."
I
don't
care
if
no
one
else
complained,
I
just
want
to
know
why
I'm
being
overcharged.
We
even
had
the
menu
with
us
and
compared
the
receipt
with
the
menu
item
side-by-side.
The
server
got
rude
and
defensive,
and
told
us
the
only
way
it
could
be
fixed
was
if
she
went
inside
and
reprinted
the
receipt.
We
said
that's
fine,
we'll
wait
for
it
to
be
reprinted,
but
then
she
refused.
We
were
polite
the
whole
time,
and
at
one
point
we
did
honestly
say,
"this
isn't
the
way
we
expected
you
to
react,
when
you
saw
the
receipt
printed
incorrectly."
We
paid
the
incorrect
price
and
started
to
head
out.
After
that,
she
started
apologizing,
but
it
was
too
late.
The
whole
experience
had
already
been
a
bit
sour,
but
that
last
part
about
"no
one
else
complaining"
about
the
wrong
price
really
rubbed
us
the
wrong
way.
We
were
excited
about
visiting
the
"best
chef
in
Ottawa"
and
having
a
nice
girl's
night...unfortunately
we
won't
be
back
to
Fauna,
nor
will
we
be
recommending
this
place
to
anyone.
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