Since this seems to be a popular spot, try going before or after lunch time to avoid the lineup. Right off the bat, clean restaurant, quick to be seated and friendly staff. Ordered a few different ramen options off the menu, the favorite being the Tonkotsu black. They were served hot and quick and you have the option to pick thick or thin noodles. Tried most of the appetizers as well. They were alright. The seaweed salad was nice but the wings could have been crispier. Loved the sparkling sake they had on the drink menu! Also got the two cheesecake options; mango and yuzu flavour. They weren't the best so would definitely skip it the next time.

We’ve never had a bad meal at Sansotei! All of their ramen is delicious, with our favourites consistently being the tonkotsu black and the miso black. It can get very busy so the staff is great at turning over tables (don’t go during prime hours if you’re hoping to stick around after you’ve finished eating), but everyone is always friendly and the food is amazing!i

Small restaurant usually with a 15-20 minute wait. Tomato ramen was delicious. It comes with a scallop, which I tried but will substitute for more pork next time. Sapporo was refreshing. Quite filling and worth the wait and cost, which is reasonable. Started eating before taking the picture 😞

I have visited Sansotei in both Ottawa and Montreal over 10 times by now, and the quality is always amazing! We love a consistent ramenya 🍜 the black garlic and miso ramen are my favorites. The Bank St. (Ottawa) location is nice but it's a bit small - so please call to get a reservation before going to ensure you have a spot.

This place is great and there is always a line up out the door every time I go. I always get the spicy tan tan and it always amazing. Just the right amount of spice and a very satisfying broth. You should definitely go here. I also think this place is a great value for money too.

It was nice and delicious tonkotsu ramen. The broth was packed with flavours, thick cut chashu yummmm. We didn’t make any reservations but we were seated with 10-15 mins. Staffs are very friendly and the service was quick.

Overall a relaxing and pleasant dinner experience, even though the restaurant is busy. Decoration was good, the staff was kind and made a good suggestion for drinks, and ramen was overall nice. The ramen dish had garlic oil which was a bit bitter, but I'll give it a second try within a few weeks to see if that's how the recipe is, or if it was an accident (which can happen, of course). Also, that ramen worked on my stomach for hours, which is not a usual thing to happen to me, but again, I'll give it another try in the future.

I really, really love Sansotei, so this review hurts to write. But as someone who gets their ramen via take out each week, there's been a real decline. In short, there's just no broth. The order I got today had so little broth that I thought they had forgotten it at first. I get that the pandemic has been tough but you wouldn't think an extra cup or two of broth would be that expensive. It's gotten to the point where I'm considering looking for another go to ramen restaurant. I really hope this changes.

I've been here since they first opened summer of 2016. I can't believe it's been 5 years and I'm still ordering the same dish from here - the venerable 'Tonkotsu Black'. They've expanded their menu quite a bit since then but I'm still faithful to my original choice. It's the only place that would satisfy all my kid's varying palettes. This location is busy and for good reason. Fortunately, there isn't too long of a lineup during off hours during this pandemic era. The Merivale location is just as great and believe it or not, the King St location in downtown Toronto is smaller than the Bank St one. It's a testament to the recipe and commitment to quality ramen for I've found the taste pretty much the same in all 3 locations I've tried. Can you see that I'm super biased in my review? Keep up the great work - my vote for best ramen franchise in Ottawa!!

Great experience at Sansotei Ramen. Service was super fast on a Saturday at lunch. And staff was really nice! The place itself has a nice interior design. Food: Gyozas were so yummy! I had the tonkotsu+. It was good but I will try something more popular next time. My boyfriend had miso black, it was good!

We’ve been meaning to check this place out for a while and we popped up very last minute, towards closing time and the staff made us feel extremely welcome and unrushed! The ramen was so good, we ended up getting a third one to go - the “12” is really nice, simple and a fantastic value! Everything from the aesthetic to the cleanliness is top notch! PS: Peppers and oils are available for those that want to spice things up!

Very authentic experience with high quality food that will blow you away at a very affordable price. Small but mighty restaurant that is bubbling with customers. Its likely that you'll have to wait a little as space is limited but it's more than worth the wait. To maximize your experience I would suggest you order the fried chicken entrees, with a Ramen and fruit sake. I'd recommend steering away from gyozas and meatballs as they pale in comparison to the other much more flavorful options. The restaurant is very quick to seat you and serve your food and as such is a valid options for people with little time on their hands.

Hands down the best ramen place in town!! Their shio ramen was perfectly cooked, nice texture of the noodle and optimally sauced broth, not too saucy and not too bland. Negi gyoza (onion dumplings) was just awesome, with its nice brown skin and juicy stuffing and the negi (onions) gives the gyozas a fresh, minty/sour highlight! Definitely not on the pricier side at all! Just being served by the amazingly pleasant, nice lady (looks like she’s the owner?) and the hard-working, more-than-polite staff made my whole day so happy and grateful. No wonder it always has a long line no matter what time of the day. 夏にまた来ます！今日は本当にありがとうございました！

Nestled in the heart of activity, the restaurant boasts a vibrant and snug ambiance, creating a perfect blend of energy and intimacy. The delightful scent of mouth-watering dishes wafts through the air, enhancing the overall sensory experience. Despite the lively buzz, the atmosphere is cozy, inviting patrons to savor each moment. Our visit was truly elevated by the exquisite flavors of the tomato ramen, a culinary masterpiece that left a lasting impression. The bustling yet welcoming vibe, combined with the exceptional gastronomic offerings, made for an unforgettable dining adventure.

Really good ramen!! I recommend the black tonkotsu and the tonkotsu ramen. The broth has a strong flavor and the pork belly is very tender. The staff is friendly and the service is super fast. They even decorated for halloween🎃. Definitely recommend!

One of my FAVORITE ramen places in Ottawa! My go-to soups is their Tonkotsu ramen. It is pork broth based. The broth was super creamy and savoury, and very comforting. So happy to find more good ramen options in the city.

Finally a ramen place where the noodles don’t resemble instant noodles! Highly recommend! Service was good though my waitress made the choice to ask me “how are you finding the food” at the exact moment when I had my face buried deep in the bowl slurping and noodles dangling out my mouth. Lol

Superb ramen! Like being in Japan again! There were already 4 ramen types sold out at 7pm. We tried a) the MAZEMEN ramen, a veggie version that was oily and smoky and b) the TONKOTSU plus. Arrive early and enjoy.

Good location, easy to find while taking a tour around Ottawa. High quality of service, which is a common thing when you visit Japanese res. Everything was perfect!

Accommodated a last minute reservation, incredibly nice and kind staff, amazing food! Literally no criticism about this place!! I can't wait to try to whole menu!

Great little "hole in the wall" with traditional Japanese greeting, attention to service, and soups. Signature dishes were absolutely delicious with incredible flavours and generous portions. No wonder there is usually a wait line (nothing unreasonable) to eat there

I am genuinely baffled at how this place could possibly gather less than 5 stars. If I could rate it a 10 out of 5, I would do it in a heartbeat! My best friend and I are regulars, and we agree that this place is PHENOMENAL!!! The staff is always so friendly and kind. They never judge us despite our complicated orders and are always more than happy to make sure the order is correct. The service is truly impeccable. Not only is the service fantastic, but the food is exquisite! Everything we’ve tried, we’ve ADORED. The tonkotsu black is our personal favourite, and frankly, I could eat it every single day of my life without ever getting tired of it. The pork belly is sublime, the broth is to die for, the noodles are perfectly chewy, I used to be terrified of runny egg yolks and this place taught me that I actually LOVE it! Every single friend I’ve introduced to this place told me I got them hooked! 10/5 would recommend. Wonderful place!

I will never mind the wait for good food and this is exactly that.

The ramen dishes were delicious and generous portions. Service was lovely. The place gets busy and the door remained open because of the lineup, so we were a bit cold. But definitely worth it!

I absolutely love Sensotei Ramen, you can't really beat the price-portion difference, that said, the ramen quality is excellent! Totally recommend having a lunch here, if you're able to get a seat!

Definitely the best ramen in Ottawa. I usually get the miso ramen with black garlic oil. My wife likes the tonkotsu (rich pork broth) with black garlic oil, but their whole menu is great, and the staff are very sweet. Even through the pandemic, they run a fast, consistent operation. Glad this place exists!

The ramen here is always amazing. Lots of different broth to choose from and the pork just melts in your mouth. Been here many times and will continue to come back regularly.

Got the spicy tantan! Broth was super flavourful! Noodle was a good texture! I liked how the bamboo shoots topping cut the grease. Bit of a line as per usual but didn't have to wait too too long.

Overhyped Japanese Ramen place. The broth is very salty meaning it's trying to hide something. The noodle quality is very typical and nothing special. The pork Cha Shu is razor thin and only 3 slices. I have to pay extra for more pork and I wasn't even full. Overall very pricey for the quality I am getting.

Waited in line outside on Tuesday night but it was worth it. It was the best ramen I've ever had outside of Japan. We ordered the gyozas, tonkotsu black and tomato ramen. Tomato ramen was our favourite, would love to come back and try the others! The customer service was exceptional, they greeted us just like in Japan and also thanked us in Japanese before we left 😊. If you want a true Japanese ramen experience go here!!

Some of the best ramen I have ever had.

It's one of the best places to grab ramen in Ottawa. Their dine in experience is super efficient, in and out in 30-45 min. The broth in the black garlic ramen is super rich and addictive and I find the noodle texture to be superb.

delicious ramen every time! love the food and attention to customer service.

absolutely spectacular, the ramen is amazing, perfectly satisfying and amazing quality ingredients. One of my fav spots in Ottawa.

Always satisfies the ramen craving, especially in this cold weather.

October 28, 2021 Authentic ramen! This place is awesome. The location is central. The service was superb. There's street parking close by. However, make sure you make reservations or come early...unless you mind waiting outside. Highly recomend!

Excellent ramen, definitely one of the best places in town. Staff is extremely friendly and efficient.

Very tasty, beaurifully served ramen! Friendly staff, nice place, very good prices!

The black tonkotsu was amazing!! The gyoza too. Our waitress was really nice and helpful. Can't wait to go again

I'm just going to pile on to the great reviews. We got the 3 different Ramen and they were all incredible. It's a small space, so come on off times or be patient. It'll be worth the wait.

We were in the mood for some ramen and this place was not far from where we were. At first I was skeptical about the number of reviews and high ratings. But I have to say that this ramen place is excellent. The service could not have been more professional and friendly. Their ramen was absolutely delicious and the price was extremely reasonable. I would frequent this ramen place if I were living in this neighborhood.

You just cannot match this place to any other ramen spot in Ottawa. This is one of the BEST ramen in town. I eat here at least 4 times a month because it’s just that good and super tasty!! Tam Tam is my favourite and my go to because it has a little spicy kick to it. I believe I’ve tried all of their ramen and Tam Tam is in the top.

I cannot enjoy ramen anywhere else, now that I have had sansotei ♡ the most flavourful, delicious ramen I've ever had !!!!!!!! Good quality and quantity for the price, quick and friendly service, lovely atmosphere ♡ its always busy because the food is so good !

I've been ordering from Sansotei all year long, because I love their ramen and also to encourage local businesses, however I've noticed that as time goes, the level of broth in the bowls goes down. Yesterday I ordered again and the bowl was literally half empty. When I asked for more broth I was told I had to pay an extra 2$ for it. Really?? I'm very disappointed and I'll be trying new places in the coming months.

Came here right after opening so I didn’t have to wait. But while I was there, many people started coming in for eating here or takeout older so I could tell this place is very busy place. I had tonkotsu black. I didn’t expect the taste as I know Japanese ramen quite well so I shouldn’t expect better tasting out side of Japan. However, this ramen was really tasty and it was more than I expected! I definitely recommend this place.

Best Ramen in the city. At the risk of sounding blasphemous, it's as good if not better than ramen you'd find in Japan. Even during the COVID19 they're able to keep their quality food and service. It needs to be said: if you intend to dine-in you need a reservation. Today I had the Spicy Tan Tan, absolutely delicious.

Best ramen I've ever had. Consistent every single time. Must try.

The service was a bit confusing, but the ramen is absolutely delicious. The prices are very fair as well. The place is small and usually very busy. We almost didn’t get to sit because we didn’t have a reservation. It is one of my favorite places in Ottawa.

Excellent place for ramen, and great appetizers too! Loved our meals every time.

Such great Ramen, always super flavorful and really fast service. The spicy ramen was perfect and the perfect portion size! Great prices and good service. Excited to go again.

I’ve been to three ramen shops is Ottawa and Santosei Ramen is definitely the best one so far. I ordered the Tonkotsu Black ramen, which had garlic oil mixed into the standard broth, and two big pieces of Chashu, black fungus and a perfectly cooked egg. On the side I ordered the Zangi chicken, very similar to Karaage, but had larger pieces and more juicy meat. The location is great, and the staff was really chill. If someone ever tells me they’ve never had authentic ramen, I’ll 100% be taking them here.

Been here last sunday. We were 240 kms away from this place. It was very good filled our tummy before we heading back home. This tonkotsu black ramen definitely my fave. Be back soon for sure 🫶

Great food and the Tokyo beer was fantastic. Awesome take out process the food was packed very nicely and quickly. We got the gyoza (amazing) and 2 bowls of ramen.

Great ramen. The meat was delectable. Noodles were the right kind of thick as well. The shiitake mushrooms were excellent to chew on, very flavourful and juicy. The restaurant was quite busy, but I was able to wait a bit for a table for 1. Service was quick and efficient, very clean as well. The zangi was great too.

Absolutely delicious broth. Really enjoyed the spicy Tantan! Will definitely be back

One of the best Ramen places I’ve had in Canada. Highly recommend the Black Miso Ramen.

Really fun place to go for well-priced comfort food and an all-around good time!

My favorite place for lunch, Great food and amazing staff

Absolutely incredible.

Best pace for Ramen. Loved it. Fast service.

Ramen that rivals the kind of Ramen you'd find in a food haven city like LA, NY, etc. Really tasty, maybe a tad too salty at times.

Great quality, the food brings me right back to Hokkaido. Gyudon and Chicken Zangi are the best items. The ramen is great quality too but beware its very salty so not my choice.

I absolutely love the kenkotsu(doubt i spelt that right) ramen here, I can't get enough of it.

The best ramen in Ottawa!

Best ramen hands down, one of my favourite meals ever. Definitely recommended!

Best ramen in Ottawa! There’s a reason why pre-covid there was always a line! The tonkotsu ramen is the best! I also like the tomato based seafood one.

Best fried chicken 🐔

(Translated by Google) Tonkotsu ramen 😛 (Original) Tonkotsu ramen 😛

Not one of the three people in the kitchen wore a mask (noon, November 30 2020). Sorry guys, I don't care how good your food is, safety first. I will not be returning.

What she (Sarah Issa) said 👇🏼

the ramen, spicy slow cooked wings and the gudon is my favourite. the food smells fantastic, the best food I've ever had and the service is not long.

(Translated by Google) One of the best ramen I have eaten! (Original) Une des meilleure ramen que j'ai mangée !

Best ramen place in Ottawa . Friendly service and you get your food quickly. Would encourage any and everyone to go there.

Delicious. Wonderful service. Rich broth!

Though it's a chain, best ramen place in Ottawa which is what the 5 stars is for. There aren't that many options otherwise. Sansotei gets the job done when you want that opaque broth that hits deep. The pork belly can be hit or miss at times with the tenderness but overall, you won't get that much better in this town! And the prices are reasonable. The appetizers are pretty good actually - gyoza can sometimes be overcooked but the fried chicken seems to be consistently on point. They introduced their own beer Tokyo Gold recently which is pretty damn good (Far Yeast brewing company - thumbs up to the pun!). It's also 5 dollars. So get it.

Simply the best ramen in ottawa.

Authentic Ramen right here on Bank Street Ottawa. Love it

Spicy tan tan is good. They have good selection of veggies you can add on like corn, bamboo shoot, shiitake. I usually ask for egg as well.

Service was super fast, staff were really nice & kind. Food was fresh, it was delicious. I highly recommend.

Delicious Ramen and great service. They are very busy so there is a bit of a wait at lunch time, but after tasting the food, we know why so many people wanted to eat there! Awesome place.

Best ramen in town. Love this place!

Very tasty ramen. Reminded us of Japan. It is a very busy place, with a lineup at the door and many food deliveries happening at the same time. The service is attentive and very prompt. The food is well prepared and full of flavour.

No wonder there was always such a huge line-up (before Covid) - you really can't beat this ramen (in North America that is)!

One of my favourite places for take out in the city. The service is super quick with the meals always ready within 10 minutes of having called them. Love the Tonkotsu Black with thick noodles!

Omg. Definitely go here. Delicious 10/10 they even had a veggie noodle bowl and it was just wow. Worth the wait in line

This tiny place is a box office hit especially at night. They may be serving a-not-so-much variety of menu but they nail it on their ramen(which is their specialty).

First time i visited japnese restaurant...food was fresh and so tasty ...staff was so good and friendly ..precautions were also taken during Covid... I recommend this restaurant if you want to try japenese food in ottawa

Unreal ramen. Go. You're welcome. Update 2020: I don't care how good your ramen is. Dont sell a cheesecake weighing 30 grams for 5 dollars without a warning.