This is another Mandarin restaurant that tops our list. Our server Ken did a spectacular job. Very professional and courteous. The buffett was well kept up and very filled. If I had o ly one strike would be the grilled steak was burnt on the outside and rare in the middle. Everything else was over the top. We enjoyed ourselves and will return.

I was nervous going there as a vegan. I called in advance and spoke with the manager. Unfortunately their buffet is very limited for vegan options, but they made me a stir fry a la carte which was perfect. When I arrived, I advised the server and the manager even came to talk to me. Very grateful for this.

First time trying Mandarin Kanata! Really good restaurant! It has a variety of dishes both hot and cold! The place is very clean and the staff is very attentive to the customers!

Good place to have open buffet with family, good respect of social distancing and hygiene,excellent costumer service , will be perfect to add halal beef /mouton , will comeback for sure

We came with grandparents, a toddler and a newborn and we had a blast. The team was super welcoming, put us next to a fish tank that the toddler loved and made us have a really great time. Special thanks to Ken and Yen, our waitresses who helped us with all our needs and were very patient with our very active toddler. We will come back for sure!

We had an amazing dinner at Mandarin restaurant. Ken and Kate were very professional and the food was great. See you again next time! Highly recommended Lunch price: $26.99 Dinner Price: $36.99 Discounts for seniors and kids

If you're looking for a fantastic buffet restaurant in Kanata, look no further than this spot. The atmosphere is always clean and well-decorated, with plenty of space for diners. But the real star of the show here is the food. From fresh salads and seafood to delicious appetizers, soups, and sushi, there's something for everyone at this buffet. The grilled beef and traditional Chinese dishes are particularly noteworthy. And don't forget to save room for dessert! One fun touch is that they take a magnetic photo for everyone at your table on your birthday. It's a great way to cap off a wonderful meal. Also, we have great news for families with kids! Children between the ages of 0-4 eat for free, and children between the ages of 5-12 get a 50% discount on the regular price. So, bring your little ones along for a delicious and affordable meal! Overall, I would highly recommend this restaurant to anyone looking for a satisfying and delicious dining experience.

One of the best Chinese buffet I ever had. Amazing Christmas decorations were done. I have never experienced such warm and welcoming customer service in a buffet restaurant before. Food are amazing and lots of options. If you want to visit there to celebrate your birthday just tell them, they will make sure they sing for you. Such a pleasant experience. Yes on Friday night the price was high, for two person with tips it costed $102; but to me it was worth paying for. Big thanks to Suya for your food suggestions; you are amazing.

Very nice buffet, clean and descent. The food are excellent! A lot of choices, they even have Sushis and salad bar. I love the bake salmon, perfect and the sauce is something different.. Our waitresses are very nice. Melda and Bou, thank you for friendly and good service. Highly recommended. Worth to be back.

Probably the best Asian buffet I have ever been to. Their food was on par with upper quality non buffet Chinese restaurants that you could find in Vancouver. The quality and choices available were amazing. The staff were friendly and efficient. The inside decor was astounding. They have selections for everybody and appeal to every taste. I highly recommend this restaurant

This is an amazing experience! It's beautiful inside and the food is superb. Make sure to make a reservation in advance, especially for the weekends and special events. It's very clean and the staff are friendly. Great place to take the family or a date. They also have great take out for a good price!

Went there with my office colleagues for lunch. The ambience was amazing with lots of decorations for Chinese new year. The food was good especially seafood, with lots of variety. I think more chicken options can be added. The service was great, server was continuously taking the used plates, and handing out napkins & wet towels. Overall, good experience.

Nice place to have a family lunch. The food are fine, likes their appetizers and desserts. But find many of their dishes are still dirty.

We hosted our wedding reception at Mandarin in Kanata this summer and loved it. The staff were able to give my group a separate seating section apart from other dinner guests. The service was excellent as usual and the food…the best! Thank you Mandarin Kanata for making our wedding reception so delicious.

I had dinner with my family tonight. It is a super great place for family gatherings. The service was excellent, and food is fresh and delicious. I have some concerns about the food, and I spoke to the manager. He was so nice and friendly introduced the food to me. Definitely I will come back again.

WOW! Felt like I was in Vegas. AMAZING food & selection. AMAZING service ... Sooo attentive & polite. You are even handed a hot hand towel at the beginning & end of your meal. Value is second to none. Thank you to William Wang the manager & our server Christina.

Ambiance was great. Staff was very good 👍 They have numerous variety of food, salads, deserts etc. Food was good. I would say the buffet variety takes over the taste. In other words, you might find something that you like and may take twice.

Really awesome Place Ken and Christine were amazing 💯 really great customer service overall. Food hot fresh amazing selection. First time being in a real restaurant quit the plant-based lifestyle so this was amazing tears of joy came to my eye.

Had an excellent time!!!! We are no stranger to the Mandarin!!!! Our servers Amy and Angela were fantastic!!!! Food was great as always!!!! See you guys next time!!! Oh and today being my Birthday I am thankful for what they did!!!!

Ken, Kristine and Lawrence were our amazing servers! It was my birthday and they made the experience so much fun. Thank you!

I visited this Mandarine few times and was blown away by the variety and quality of the food. The restaurant was bustling and lively, with a wide array of dishes to choose from. I was particularly impressed by the freshness and flavor of the food. The desserts were also a highlight, with a tempting selection of cakes, fruit, and ice cream. The service was excellent, with attentive and friendly staff who were always ready to refill drinks or help with any questions. The restaurant was also impeccably clean, which is always a major plus. Overall, I would give this Asian buffet restaurant a solid 5 stars. It's a great place for a casual meal with friends or family, and the reasonable prices make it even more appealing. I can't wait to go back and try more of their delicious offerings.

We walked in to a clean establishment and great service from everyone. Thoroughly enjoyed the variety in the buffet stations. Literally catering to all taste buds and types of patrons- kids, vegetarians, meat lover and more. We went to Mandarin for a friend's birthday on 11/12/22. We hadn't even told any staff it was a birthday lunch party but Ken heard one of us wishing the birthday boy a happy birthday and he asked if it was his birthday. Ken then quickly went in and organised a birthday cake and they came and sung him a birthday song with Emma. It was truly a special delight. We took home a souvenir magnetic photo and calendar :-). The bathrooms were clean and well supplied. You get value for your money , right from the variety to the efficient and helpful staff.Unlike my friends, I was a first time visitor to the establishment and Ken and Emma went all out to make my experience memorable. Definitely recommend this venue. Go out and experience if yourself. I didn't take any pics but definitely worth it.

Great service, food is awesome! It’s crazy how fast they are to fill up the water. It’s really cool that they give you a free meal on your birthday if your group is 4 people or more. We love the hot towels and mints! Ken and Emma are doing great work. Thank you!

I’ve been to this particular Mandarin restaurant over a dozen times and it has never disappointed. Whilst a lunchtime visit is much cheaper, the evening and weekend rate whilst hefty, allows for freedom of choice and quantity. It’s up to each patron to make choices that give value for money. I saw one strapping young lad fill his plate twice over with fresh prawns piled high, not a word was said and he and his family obviously went away happy!! The food is always fresh, plentiful and hot, dishes are replenished often and the restaurant closes mid-afternoon for a clean up and reorganization. The service is great and help is proffered when required. Highly recommended.

Absolutely delicious!!! The beautiful ladies at the front sat us quickly even though we are a family of 6 they were super nice. The ladies that were taking our plates were so awesome they engaged with the kids and they did the clean up super fast!! Our drinks were always filled and our Waiter ken was super sweet and he was so helpful and friendly!! This was my first time going and I'll definitely be going back!!! They didn't even mind my autistic son who was a tad loud they were so nice to him I highly recommend that you go to this location, oh the best part at the end of our meal we got hot lemon scented cloths to wash our hands!!!! I can't recommend this place enough!!! Thanks ken you made our experience worth while!!!

We visited Mandarin today with family to celebrate a birthday. The lunch buffet is affordably priced for the quality and variety it provides - 7-8 sections/areas each having multiple dishes - entrees, noodles, salads, soups, desserts, etc... They even have enough options for kids as well as vegetarians. We were well take care of by Tracey and Emma. They even did a birthday special for us that us included a cake and a framed group pic.. We will surely visit here again !!

While we will likely order take out in the future if we visit..., was disappointed in our dine in experience. We have been without power for several days. It was my son's 15th birthday. My husband called to ask about what is done for birthdays, and they said nothing, but they take a picture (?). My son wanted to try it out, so we continued with the plan.. When we arrived (first time eating in), we saw signs saying they celebrate birthdays. My husband told a couple of staff we were celebrating. No one ever did acknowledge, or take a picture (not sure what this would have involved anyhow?). Not a huge deal, but this is the first place we have been that does nothing for birthdays (or do they? It's not clear). Also feel as though providing masks to wear while selecting from the buffet would make sense, since they provide gloves (we brought our own masks). Food was fine, and my son did enjoy his meal. But it's not inexpensive, and we're unlikely to dine in again.

Food was really good, hot and fresh. You still serve yourself, but they ask you to put on disposable gloves and most people seem to adhere to this rule. Roast beef was the only food I tried today that wasn't excellent, it was dry.

Well organized, clean, covid protections in place. Food Is amazing, fresh and delicious!

Very well managed to handle the covid situation. The idea of wearing gloves is brilliant. Service is always excellent and food is delicious.

Service was friendly and attentive and knowledgeable. The restaurant was clean and bright. I observed that there is a bit too much 'marketing' on the seating table, I find this takes away from the experience, lessens the quality of the restaurant. The restaurant was busy and a bit noisy, maybe the restaurant could invest in some noise reduction architecture techniques. Food was your average 'American' style Asian food, with other standard 'American' options like pizza, roast beef, French fries and such. The food quality was OK, nothing to praise, but was not bad.... Average. Given this is a Buffet, you can eat quite a lot. But at a high price, as this is not cheap.

I've revised this review based upon the Vendor's 'B.S.' response. I did as suggested - I sent them an email with contact info several weeks ago & have heard nothing back from them. They just went from 3 stars to 1 because it is obvious they use this standard response but it is meaningless if they don't follow through. Original review: I'm not rating service or atmosphere because this review pertains only to takeout food quality. Normally I'm not a complainer, but this needs to be said. We ordered 4 dishes plus egg rolls. All dishes were, at best, "bland". Also, the price was greater than I've ever paid in the past for that quantity of food. I would not have mentioned price if the quality was not so disappointing. Most disappointing was the General Tao's Chicken. It was the consistency of cardboard and the taste was unrecognizable. I feel that 3 stars is generous, but under the circumstances I'd like to remain open to the possibility that the food is better tasting in the restaurant as compared to after a 20 minute trip home in containers. We will give this place one more shot when we dine-in sometime in 2024.

We ordered lemon chicken it came messy plastic plate. I will never give order again this place. I spoke manager she offered me $20 dollars discount. We don’t need your money. Just make quality service.

Very disappointed with my last 2 orders. I used to order once a week and never had issues. The first issue was when I put in my usual request of Mild spice level, but they put in a HUGE dollop of Chilli pepper paste. I couldn't eat it. With my last order, they put everything I asked them NOT to put. PLUS you can clearly tell it was whatever they had left because the food was soggy. Last time I'll be ordering.

Great service! Not a tone of allergy sensitive food but that’s the same most places. I felt like a princess with all the nice waiters. Melda was my main waiter super sweet.

We had Amy as our server and she was great. We couldn’t have had better service, she was friendly and sang me happy birthday followed by a little gift and cake. They made my experience here very special Overall very great.

Very calm. Enough foods but not special. Access to easy from around hotels in Kanata.

There were 14 of us for a family birthday, and we all loved the food, service, and atmosphere! The grilled steak was as good as any fancy steak house, and the variety was incredible! Seasoned perfectly, the cold and hot dishes were amazing. A group of 4 tables allowed us to move around and socialize, and our old plates were whisked away when we went up for seconds... thirds... sixths! Caroline brought 2 specially created desserts for the birthday duo, and sang for them. We will definitely be back.

Amazing buffet place! Great food, almost every item we tried was delicious. The decor was nice and the service was great too!

Never thought our first foray into public dining after staying home for 1.5yrs of pandemic would be to a buffet... but here we are. I have to say, once we got there we were very comfortable (covid-wise). We called ahead to make our Friday night dinner reservation (required) for 6 people (all have been in our bubble throughout). We were informed that buffet pricing had increased to $35.99 per person. Seniors get 20% off, I believe. I personally dont find that price worth it for the meal because I cant eat enough to make it worthwhile; however, this restaurant was the birthday person's choice. We did look at their list of covid precautions on their website and I'm happy to report all were followed as far as I could tell. We arrived to find there was a separate exit (roundabout doors) and entrance (side of building). Masks are required at all times inside except when seated at your table. There are many hand sanitizing stations throughout. All staff are masked and most have face guards as well. Everyone seemed to have friendly eyes - I feel like they were making an extra effort in that reguard due to being masked (which was appreciated). Customers give their reservation name, step up to plexiglass where a mounted thermometer takes your temperature via the forehead. The result is visible to all patrons entering. Then you are lead back to your table while the rules are explained to you. Big red arrows on the floors mark directions. Circles mark six feet of distance. There are hand sanitizing stations at each area's entrance/exit as well as a boxes of different sizes of disposable gloves which we were instructed to use when getting food. Tables in the dining rooms were marked "not in use" and missing table cloths to keep proper social distances. When a party would leave, everything was sanitized and replaced. Our dining room was definitely less than half full but the turn-around on tables was fairly steady. When making the reservation, we were told they didnt have enough space at the time we requested so were given two other time options. We chose 5:45pm. The parking lot was about half full when we arrived. Inside it was lively but not busy, never crowded. This included around the buffet tables. Upon arrival at our table we were given a sheet on which to fill out the names and contact info of all party members for contact-tracing purposes. Napkins were plentiful, used dishes and gloves removed pretty quickly. The buffet was missing my fave (torpedo shrimp) this time but was otherwise well-stocked and tasted better than pre-covid times, likely due to the fact that they can better estimate food quantities and need. All buffet tables had clear directional signage and extended sneeze guards. The website said serving spoons would be replaced more frequently and, while I did not witness that directly, there was definitely always a restaurant employee nearby keeping an eye on a each buffet table and directing diners. The birthday celebrant's Birthday Voucher for a free dinner with at least three other dinners purchased was honoured via phone (instead of paper printout) with ID. They brought out a personal-size strawberry shortcake mound with sprinkles and a candle after the meal. Our server clapped along as we sang but there was no big crowd of employees which was fine with us. Also, no hat and funny picture this time but, instead, a complementary photo of the whole table in a magnetic frame. When it was clear we were done eating, the hot towels were given out with fortune cookies. Then the bills were distributed and paid tableside before a spritz of hand sanitizer was offered. I cannot speak on the state of the barhrooms because I didnt use them but, otherwise, we were quite content with our first post(almost?)-covid dining experience.

By far my favorite restaurant. So glad buffets are open again!!

We have been long-time Mandarin patrons, long before their move to Ottawa. It wasn't until the pandemic that we've tried ordering takeout and the experience started off well but took quite a turn lately. We ordered takeout at least once a week on average from the Kanata location and the last two orders have left us disappointed. The first time that happened we thought perhaps we just placed the wrong order or the chef accidentally used the wrong chicken in the dish (breaded/battered vs stir fry) but when we encountered the same issue the second time, we knew they had either switched up their cooking of that particular dish or simply bread/fry all their chicken dishes the same way (maybe to save time?) Either way, it doesn't match the "stir fry" description in their menu so we were disappointed and haven't ordered from them in 2 months now. Hopefully they get this issue sorted or update their menu so customers will actually get what they order.

Dine in experience with covid protocols in place felt seamless. We were a big table so we got plenty of waiter attention. Hard to judge what the experience would be with a smaller table. The food was good. But the service was the stand out. The sushi bar has a layout issue where they have some fake bushes in the way of some rolls. Its pretty awkward to grab them over the small gap. The overall quality of the food is good except for the desserts. Pretty lack luster on that regard. Nothing special but not bad. Overall a decent clean place to eat!

This is second time visit this week , food is fresh and Quality , server Amy is amazing, very nice atmosphere ， will be back

We celebrated my husband’s birthday last night and the food is so good, especially salmon sashimi and sushi ( my favorite) . Good service, especially Emma who brought a piece of cake with candle and sang with us a happy birthday. She gave us a souvenir ( a picture) and we love it. It’s our 2nd time there and for sure we will still come back.