We've recently completed all the rooms at this location and they were all fantastic! Be sure to head over here if you're a escape room fan! The staff is also awesome and friendly. After you hopefully escape your room, they have escape room home boxes that you can purchase and do at home with family and friends! Everytime we went here, it was a great experience!

I’ve gone to a few different escape room establishments and this place is probably my favourite. Each escape experience has multiple rooms, puzzles that keep going and are interactive. My only complaint is that there aren’t any rooms left for me to try because I’ve completed them all. The staff is friendly and I love that you can grab a drink and food in the back and play games or sit outside for drinks and food as well. The ambience is great!

This is my third time going. I think it's best escape room place that I've been in Ottawa. Hard but not too hard to solve puzzles. Always had a great time! Staffs had been pleasant and helpful too. Recently did Outbreak and Serial Killer Charade. Group of 4 is perfect. Especially for the Serial Killer Charade since can feel a bit tight inside.

Amazing place. Amazing staff. Had so much fun... The archery was best

We visit the Room Escape Ottawa while on vacation. 1st time and last time. Didn't enjoy SERIAL KILLER CHARADE. One hand held light in a dark room, so what is everyone else to do to solve the combination locks when they can't see anything? Clues lacking and you kept having to go back to look at a TV in another room. Too many small combination locks and hardly any puzzles. Not scary, not fun and too much hype and a waste of money. Staff were helpful, friendly and professional.

Well maintained facilities and carefully assembled puzzles. Helpful hosts and not overly expensive. Definitely recommended for anyone celebrating or looking for a fun night out. Ask about escape room difficulty levels before attempting a room as some are much harder than others.

This place was recommended to us by a barista at our neighborhood Starbucks and it delivered! Our family has done 3 rooms (Boom Room, Outbreak and Undermined) in as many weeks. Super high tech rooms with multiple rooms per experience, super friendly and engaging staff (thanks especially to Ethan who made all our experiences fun and exciting). Will definitely be going back for the other rooms when our kids can handle a bit more scare, and try their other amenities (archery and nerf wars).

(Updated review) So I did their newest Undermined room recently, and I also redid Deliverance again. Wow, Undermined really puts Room Escape Ottawa over the top! The immersion from the beginning was top notch and a nice mix of physical and mental puzzles. My only complaint was that when we finished the final puzzle successfully, the trigger for the exit did not work properly. We were supposed to exit the way we entered, but instead the staff had to come in and dryly inform us we finished. A bit of a letdown but I can overlook it. I gave Deliverance another shot and on 2nd attempt it does better. I think they may have lowered the difficulty/complexity since the first time I tried it. Anyways it also has a good mix of physical and mental puzzles and I can now recommend it to others. Now I can truly say Room Escape is within the top 3 in Ottawa. Just stay away from the Serial Killer room. *********** (Original review) Decent rooms but would not rank them within the top 3 in Ottawa. Boom Room getting a bit long in the tooth, Deliverance's decor was top notch but one puzzle was quite tedious, Stranded was literally a puzzle room and not a traditional escape room, fun though. I didn't like the Serial Killer room. When I went, one of the locks was broken and they had to cut it open with bolt cutters. We had spent so much time on trying to open it, even asking for hints and presenting our answer several times to the gamemaster for validation. In the end, we were not offered extra time at all as compensation. Plus the ambient soundtrack was extremely loud and annoying which seriously hindered communication among the team. Still, the decor and immersion is top notch. Had fun in most of their rooms.

We had a truly wonderful experience at Room Escape. Despite a minor delay during check-in due to a room issue, Matt's thoughtful gesture of offering a complimentary beverage added a special touch to our visit. Gratefully, we were also given extra time during the escape room, making the entire experience even more enjoyable! Definitely going back!

This escape room was so fun. When you first walk in, it seems so simple, but it was so challenging and interesting and fun! We did not make it out, but still loved it. Very well thought out and so creative. This is our second room we have done and we will definitely go back! (this one was Deliverance)

Really great experience. People were friendly and accommodating. The escape room was really well done and the staff member who did the introduction did a great job of being in character. Didn't realize there were so many other activities available here aside from the escape rooms as well. Great place for a party!

We did Serial Killer and found it was a mixed bag. The room setup and design was quite good overall, with an awesome creepy atmosphere and sound. The host was also very professional and helpful. However, the room puzzles were either far too confusing or simply didn't work properly. Several times we got the right combination to a lock, only to discover that it didn't open, and that it needed to be shaken a bunch of times after getting the right combo, probably due to old/overused mechanisms. Other things needed brute force to get working as well. We didn't even get close to finishing due to many situations like this. I really wish we could have finished, because like I said, the room setup was pretty good.

Great Experience! Staff were friendly and explained cool things about the room at the end. High quality rooms for sure, they pulled it all out on the two rooms we picked. Under Minded and Deliverance. They have archery tag too but we were the only ones to sign up. :) I hope if more people find out it will be more popular!

We had a great time at Room Escape. We chose the Undermined room and almost escaped. I must say, I was really impressed with the quality of the special effects. I have tried 2 other escape room places in Ottawa but none come even near the experience I had at Room Escape. It is the first time I feel that I am truly immersed in an adventure. I definitely recommend this place to anyone who likes challenges, puzzles and using their brain.

Awesome experience! Matt provided really helpful tips on which room to pick and was super friendly and flexible with some last minute adjustments to our room. Lots of fun... And we got a suprise birthday goody! Definitely recommend!

First time here. Did the boom room. Really amazing. All rooms have multiple rooms and the puzzles are challenging. Cannot wait to try the other rooms. Highly recommend.

I've done a lot of escape rooms (more than 100). We played two rooms at Room Escape. I really want to give this place 5 stars, but there were a few of issues: 1. Apparently one of the staff went home with a key so the GM had to come in an cut the lock off, saying that this isn't the first time it's happened. I can't help but wonder why there aren't backup keys? 2. There was a broken puzzle in the game — something was jammed but we had no idea so we were stuck. The GM wasn't watching us, so they had no idea why we were held up. 3. The GM was good, but didn't really know where we were in the games, so often when we asked for a hint, we were given one for something we had already completed. (I also wonder why they use walkies — the entire experience could have been SO MUCH BETTER with overhead mics.) All in all, a decent place to go. The Undermined room had some great stuff that I haven't seen before — that's saying something with the number of rooms we've done.

This was so much fun, we went with a couple of friends and this was our first escape room. Ethan was fantastic at explaining how everything worked and was very accommodating (we arrived quite early and he allowed us to wait inside, out of the cold). Would totally recommend!

Booked a team event for 12 people doing two rooms each (Boom Room and Undermined). The rooms were great - puzzles were the right level of challenging, consistent with the theme, and nothing finnicky. As well, the staff were very helpful both with the booking and for the actual event. Will definitely be back!

This was fantastic. Our host, Ethan, was enthusiastic, knowledgeable, engaging and theatrical in his own right. We were a group of 4 adults who were thoroughly entertained in the three rooms we selected. We solved 2 of 3. Totally worth the time and money. Great facility as well!

Had a lovely night with my husband and father in law doing the Serial Killer room! Our host was super friendly and funny and set us up for an hour of fun! We may not have escaped but it was a BLAST! The design is super well done and challenging with enough puzzles for everyone to excel at! I absolutely will be back to check out their other rooms soon!

We were so impressed by the serial killer Room. The staff were great, it was super creepy and it wasn’t ridiculously difficult. There are also multiple rooms which is very cool. One of the best (if not the absolute best) escape room we’ve been to!

Great escape room. We did the serial killer charade and it was just the right amount of spooky. Difficulty rating was accurate. My only comment is that some of the rooms were small enough that it was feeling crowded with 5 people - might be more ideal for 4 participants.

Outstanding escape room. I've done several escape rooms before and this one was very creative with their puzzles and tools. Tons of fun and highly recommend the serial killer room.

Have done like 15 esxape rooms in Ottawa and these ones are so cool. Very immersive, unique puzzles, with more interactive elements. Highly recommend

Customer service and acting skills are great. Challenging rooms; sometimes things are so easy it makes you think it’s too obvious to be a clue/lock, other times they are a real head scratcher. This place definitely keeps you on your toes and makes you think outside the box.

We ended up going in as walk-ins. Luckily they had 2 rooms available for us to choose from. The gentleman that served us was friendly and knowledgeable about the rooms. Very helpful. We would definitely recommend this place to anyone. Looking forward to going back again. They have a bunch of rooms there! 😁

We had a fantastic escape room experience here. The room had the right amount of complexity. The puzzles were neither simple nor impossible, but doable, with some novel tricks and surprises. Very fun!

My team and I had a great experience and beat the Boom Room! We had a group of 6 and it felt roomy compared to other places. Good props and theme and a good way of providing hints as needed.

I just had an an excellent experience there ! The rooms are awesome, good puzzle and very well disigned. The staff is very kind, funny and know how to make sure you have a good time. For escape rooms lovers, this place is a must

UPDATE: We just finished the Undermined room and it was equally amazing. The puzzles were fun to work through and the attention to detail was incredible. We had a ton of fun - can’t say enough good things about this place. Did the Warlocked room. The best escape room we've done. Puzzles made sense and were challenging enough to be satisfying when we solved them. The rooms were immersive with incredible detail, and the staff members were super friendly and helpful. So much fun! Can't wait to go back and try the other rooms!

Tried the Undermined room and it was the best escape room I've tried in Ottawa so far. Looking forward to trying more rooms at this location. It had a great variety of puzzles which were sufficiently challenging to keep two adults with a decent amount of escape rooms under their belts occupied right up 'till the very end. Highly recommended!

A lot of fun. Challenging. The staff are friendly and helpful. However the day we went to the radio we had to call for help was set on the wrong channel , so we weren't able to communicate with their staff while playing.

Have gone twice now and done two separate rooms as a team of 2 (deliverance) and 3 (warlocked). The staff were awesome, story was awesome, and rooms were so much fun! Definitely will go back!

Amazing experience! Our host Sean did a great job making the rules fun and making the story feel real. Definitely made our experience. Will be back soon!

I took my three children (16, 16, and 11) for our first escape room experience tonight. Our family had a blast solving the puzzle together. We did serial killer charade, and managed to get out with a couple of clues. Staff was extremely friendly and helpful! My youngest daughter is already planning her 12th birthday party here. Thanks for a great first escape room experience!

Staff and experience is amazing I've done three rooms here Serial killer is my favorite out of the three, Boom room is also AMAZING Deliverance was great too but complex for me. Only escaped the serial killer escape Incredible how much thought is put Into these rooms Highly highly recommend these escape rooms over others in ottawa as they have multiple rooms inside each escape!!! I just can't stop coming back!

My boyfriend and I went here for the first time tonight. It was so much fun! Everyone was nice and the escape room was really cool. We will definitely return!

Great experience. Hosted my 12yr old's birthday there and it was an absolute hit. The tables are a great idea for after the main event so kids can eat and have cake. The staff was very courteous and helpful. I will definitely be going back.

Escape Manor is the place everyone in town thinks of for escape rooms, but do yourself a favour and don't skip this place, even if you're not in the area. Their rooms are excellent and very well crafted with great production values and design, multiple rooms and puzzles that are challenging, but not too tough. In addition to having the usual radio to call for hints, they also give you sheets with "nudges" on them, which can allow you to get unstuck without just telling you the solution. We've done multiple rooms here and have had a blast every time.

Super dynamic staff that will lead you to well done escape rooms. The Warlock and Délivrance had very interesting decor. Warlock especially had unique puzzles which made for a great experience. Would definitely recommend for a fun event with family and friends.

We did the Boom room with 5 adults and kids aged 7 & 11. We absolutely loved this place. The place is clean, friendly staff. Large multi-room escape challenge. You can opt for your party to do beginner or normal difficulty, on-top of rooms already having their own difficult rating. We did normal as we had more adults then kids. Still plenty for kids to do. We look forward to going again and also trying the archery. This was a blast.

Four of us did the serial killer charade room today. It was great! Challenging and made us think. We all enjoyed it very much and thought it was very well done. Props to our hostess who set the mood with her amazing storytelling skills!

Love the rooms, they are so well built, very fun to do although it’s happened twice now that their has been complications that caused us time and now we don’t know if we could have escape or not. The one room we found a key that was obvious where it went but it didn’t work so we wasted time trying to find another lock until we asked for help and we had the correct lock, just not the right key. They went and got another key and that one worked but we didn’t get extra time because of their schedule and even though we were extremely close to the end we didn’t officially finish it. The other room, the tv went dormant so we couldn’t see the info anymore and Bryan the brain gave us the same code twice instead of the second code, it said online it’s a 1:15 min escape room but we only got 1hr and a 5 mins for the tv turning off. She said we were the closest to finish as far as she knew so again we don’t know whether we would have escaped or not. It’s a shame but I’m a little surprised that these issues either only happened to us or they happened before and weren’t sorted out.

Really good experience! I’ve tried archery and escape room and they haven’t been disappointed a single time

We tried The Serials Killer and the script was interesting, the room is well made. It was fun. Then we did the Deliverance and the game master was not following at all which made us waste a lot of time. We would ask for a hint and we were told in 1 minute and finally the person forgot or really gave it in 1 minute while we were waiting. In addition, we were given the wrong hints many times, things we had already solved, or the same hint again, or clues too early in the course that did not allow us to solve the puzzle since there were missing objects and we spend like 15 min searching something that wasn't there yet... What a disappointment for the price paid not to have the necessary support.

Super fun!!!

Great escape room challenge for all levels.

Great escape rooms!!!

Super friendly staff and some great escape rooms. Will be back for sure!

Escape room and archery at same place cheaper to buy both go in group had fun there!!

(Translated by Google) Truly by far one of the nicest Escape EVERs, we have over 60 made escape games and this place is Fabulous. The puzzles, the sets, the designers worked hard and it's worth going (Original) Vraiment de loin un des plus beau Escape EVER, nous avons plus de 60 jeux d'évasion de fait et cet endroit est Fabuleuse. Les énigmes, les décors, les concepteurs ont travaillé fort et ça vaut la peine d'y aller

The most immersive experiences, best ottawa has to offer

It was awesome! Brand new experience and super friendly staff. Totaly recommend :D

Alot of fun! We were a larger group so we beat the room. Like that there is no max to clues (although we still limited ourselves). Makes it so it doesnt drag on.

Awesome place !!

Always a great immersive experience with challenging but logical puzzles.

Sent my daughter in with 6 friend. They had a blast as always

Visited here with a group of 9 a few days ago and it was a blast! We were warmly welcomed and the customer service was exceptional. All the employees were very enthusiastic and brought exciement to every aspect of the process. We attempted the serial killer room and were astounded by the quality of the design and all the details, we're still discussing how amazing it was days later! Will visit again next time we're in Ottawa!

Lot's of fun and very clean and strict about cleaning for Covid protocols etc. We have been many times and they are always creating new and creative escape rooms etc. Sad they have to close for the lock down but will see them later in the New Year!

We went and completed Undermined, and it was fantastic. It was one of the best ones that we have done and the whole experience was great!

Incredible night. My fiance and I beat it with 1 minute to spare. It was a really fun! I loved the creativity and the unique aspects of stranded.

First time I tried it and the experience was fantastic!! Really cool place for fun activities with friends and family!

Great experience! My step son had a lot of fun with the puzzles and the staff were awesome. Theyre doing a wonderful job respecting the covid distancing and sanitizing rules as well. Will definitely be going back.

Fabulous escape room! My colleagues and I (a total of 7 people) attempted Deliverance. A neat setting with so many different puzzles to solve. The music set for the room was great and the staff was super helpful and patient. We unfortunately did not escape, but that may have been due to too many people in the room; 4 people would have been ideal. Well made and fun room!

They have the best escape rooms in Ottawa. Their rooms are spacious and detailed. I have always had a great time when I go.

Had a great time as a date night. First time doing an escape room for both of us and we chose the hardest one but that's okay cause they give unlimited hints. Was definitely a thing we would come back for.

Before anyone accuses me of sour grapes for not getting out: feel free to look through my history and see that I have left 5 star reviews for rooms I didn't escape, and I have left 3 star reviews for rooms that I did. For me, it is all about the quality of the time spent during the 60 minutes that you pay for an escape room moreso than the actual act of getting out. My husband and I visited Room Escape Ottawa this past Saturday and tried their Deliverance room. We have done well over 50 rooms between us, so we consider ourselves Escape Room Enthusiasts. We picked this facility due to the overwhelming number of positive reviews on both our Facebook Group and Google reviews. The Good: 1. All bookings are private bookings. No worries about having to be thrown in with random people at the last moment. 2.The room itself was also multiple levels, which was something different. 3. We had actually booked a second room but were definitely not coming back for the other because of our experience with the first. Even though it was inside the 24 hour cancelation rule that should have meant no refund (which we were totally willing to accept), they very kindly took pity on us and refunded our fee. The Bad: 1.The room had an abundance of the same type of locks. This is one of my pet peeves in escape rooms because it forces you to try the same combo multiple places - wastes time on the experience versus filling with valid content. 2. The physical facility shares the space with an archery activity center. It was bedlam - kids running around unmonitored, screaming groups of people playing some kind of tag. The layout makes no sense because they cram you into a waiting area and then make you move so they can take photos. 3. Walkie talkies for clues. Every time we asked for a hint, they told us what we had already tried/figured out because they clearly couldn't really see or hear what we were doing. The Ugly: 1. Oh my holy mother of goodness I have never heard music so loud in an escape room in my life. In a game designed for team building and communication, I couldn't even hear my husband standing right next to him. Insanity. 2. The GM came in the room at one point. I hate nothing more than someone interrupting our experience. If you can't effectively give clues through your hint system, either you need better communication skills, a better hint delivery system, or better puzzles. In no way should it ever be required for a human to insert themselves in my game. 3. Cheesiest theme ever. Had I known what I was booking, I would not have. That being said, if I lived in the area, had young kids and a few hours to kill, I wouldn't hesitate to go to this facility. As a solo couple of escape room enthusiasts, I wish I had known what I was getting myself into and gone to a different facility. Hopefully this review will save someone else in the same boat from making the same mistake!

Awesome rooms!

Cool space. did the serial killer room with a bunch of kids (9-13 yrs), sufficiently difficult so that we failed to finish. It's like a dungeons and dragons game with some fake blood and odd puzzles. Staff is good and friendly but can be slightly officious, don't expect your after escape room birthday party thing to be loud or boisterous as it annoys them. All good though. Pricey at 200 dollars for a group of 7 (that's the main reason for 4 not 5 stars).

Very expensive although very fun and interesting

Fun

This was a lot of fun! We will definitely go again!

Great place!

Had a lot of fun with the family. Ok rates and lower pressure than most escape rooms

Larger and more involved than other rooms I've been in. 1 full hour events. It was enjoyable and challenging.

Wonderful, super staff!

Great room with very interesting puzzles! Clean and organized.

Amazing for staff parties.

Great experience! The room was highly detailed and in well maintained. There was nothing broken or out of service and the puzzles were unique and challenging.

(Translated by Google) We did the room space for two with my girlfriend, good spacious Riom. One GM for several groups, we arrived at the end we just lacked a skill game at the end, frustrating! However, a code without room and without padlock well damn, difficulty very affordable if you are used, and no text to read (no need to read English so). For that price, I recommend! (Original) Nous avons fait la room de l'espace à deux avec ma blonde, bonne Riom spacieuse. Un seul GM pour plusieurs groupes, on est arrivés au bout il nous manquait juste un jeu d'adresse a la fin, frustrant ! Cependant une salle sans code et sans cadenas bien fichues, difficulté très abordable si vous avez l'habitude, et aucun texte à lire (pas besoin de lire l'anglais donc). Pour ce prix, je recommande !

Awesome experience ! had a blast the staff are very professional and polite ! definitely going back again !

Never a full moment!

Most fun place ever! Great for birthday parties.

Great atmosphere, the staff is super friendly and knowledgeable. The escape room we did was deliverance it was very well made and I was pleasantly suprised on how much details went Into the room. Our group had a blast, we will 100% be returning to try a different room. Would recommend to anyone interested in trying something new

My husband and I took our adult kids (5 of us total) to Room Escape yesterday. Some of us had been to another escape experience before and some hadn’t. I booked just a few days before and there happened to be a slot open for “Warlocked”. We were greeted at the desk by Nicholas who was very friendly and took us through the process. After a short wait, we were led to a briefing room for the rules and story of the room. Warlocked was very challenging and we didn’t finish but we had so much fun; the rooms were exceptionally well done. You’re allowed unlimited hints - we should have maybe asked for some hints earlier than we did. We would definitely go back to try another room. We purchased some of their “Exit” games: escape board games to play at home. We played one of them, “The Gate Between Worlds” which was very difficult, but we finished having used some of the clues.