Montana’s BBQ & Bar image

Montana’s BBQ & Bar

Restaurant

👍 Not very busy when we went, it's clean and waitress was very nice. We had the cheese spinach dip with pita bread which is my favourite app! It's so delicious and I highly recommend trying it. I forgot to get a pic of it. My husband and I ordered the fish and chips and the big smoke platter to split.... People often mention service, great, good, staff, friendly, server, Montana', order, amazing, experience,


Address

2216 Bank St, Ottawa, ON K1V 1J6, Canada

Website

www.montanas.ca

Contact

+1 613-731-3058

Price rating

$$ $$

Rating on Google Maps

4.10 (1.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (35) great (32) good (25) staff (18) friendly (16) server (16) Montana' (14) order (13) amazing (13) experience (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Jacquelynn P. 3 years ago on Google
    Not very busy when we went, it's clean and waitress was very nice. We had the cheese spinach dip with pita bread which is my favourite app! It's so delicious and I highly recommend trying it. I forgot to get a pic of it. My husband and I ordered the fish and chips and the big smoke platter to split. The fish and chips was delicious and I would recommend trying it. The big smoke platter was a bit disappointing though. Pulled pork was good but the ribs were dry and the brisket was just ok. It claims to come with garlic toast too but when we received it, the toast had no garlic butter on it. We asked for them to fix it and they returned with barely half of the bun with garlic in. It was a little weird. The platter came with a very small portion of fries too. I wouldn't order the platter again but like I said spinach dip is amazing and so was the fish!
    4 people found this review helpful 👍

  • 4/5 William R. 3 years ago on Google
    Great food, great service ... but that manager GLEN, he's a drunk.
    3 people found this review helpful 👍

  • 1/5 K S. 3 years ago on Google
    The food is disgusting, I asked for medium steak and it was still mooing, complete red inside and had a sour taste, the coleslaw is so tiny, the onion ring batter tasted like fish. Took forever to get our food. Never going back. 30$meal that’s worth 5$
    2 people found this review helpful 👍

  • 3/5 Shane D. 3 years ago on Google
    Just ok. I know what I am getting going in. It's not exceptional, it is consistently average. Price is ok but, kids like the burgers so, we order. Slow processing but, what can you do?
    2 people found this review helpful 👍

  • 5/5 Pamela B. 1 year ago on Google
    Sheila was amazing! She was very quick and friendly with our 5 children. The food was delicious.
    2 people found this review helpful 👍

  • 1/5 Tay no C. 3 years ago on Google
    We decided to order our dinner from Montana's through skip the dishes and it was the worst decision EVER. We order a 28 dollars steak that was TERRIBLE! My husband asked for medium rare and it came extremely overcooked. Not to mention it did not look good. We paid for a salad too that had croutons that could break a bone. I got a burger for myself that looked like it had been in a plane crash then it was beaten up. We are extremely disappointed. We expected more from a good restaurant like Montana's. Wasted 64 dollars! NEVER AGAIN!!!!!!!!!!!!!! that's the 30 dollars steak..........
    1 person found this review helpful 👍

  • 2/5 Greg W. 1 year ago on Google
    Went here last night. Service was satisfactory. Steak cooked to perfection but the loaded baked potato was raw in the middle and looked like it hadn't been given much thought which threw off the meal. Also they put me in a booth near the kitchen and I felt like I was roasting alive. I definitely would not go back here again.
    1 person found this review helpful 👍

  • 4/5 Zorba G. 1 year ago on Google
    The ribs were succulent and of great quality, with generous side dishes. Good value for the price. Montana has a lovely ambience. It's great for all ages. Fantastic service.
    1 person found this review helpful 👍

  • 5/5 Tanisha L. V. 10 months ago on Google
    Lina was our server and was amazing! Super kind and polite and fast! Thank you for your terrific service!
    1 person found this review helpful 👍

  • 1/5 Jason S. 3 years ago on Google
    Restaurant delivers below average food, and you can tell a major difference between eating in and ordering takeout. Dining in is fine. Ordering in beware.
    1 person found this review helpful 👍

  • 5/5 Art Z. 3 years ago on Google
    Seated very quickly, must have some great kitchen staff food was delicious. Server was friendly Enjoyed the experience can't wait to come back!
    1 person found this review helpful 👍

  • 4/5 Jess D. 7 months ago on Google
    Staff was friendly and they sung happy birthday to my girl, not many places do that anymore. She was very happy about it.
    1 person found this review helpful 👍

  • 5/5 Allie M. 2 years ago on Google
    Very good service, lots of options that are clearly labelled on the menu for people with celiac (gluten-free) and food allergies. Even got out paper to line the table for my 6 year old daughter to draw on. Safe and clean, there’s hand sanitizer at the entrance. The staff wear masks and a list of people attending is recorded in case of trouble. The servers were coming by to check if we were doing well, constantly - for refills etc. Very attentive. They provided extra wet wipes for my tiny human after she had ribs. The ribs were absolutely wonderful, the coleslaw is made fresh & they even made a virgin margarita for my tiny human so she felt included. Look forward to more visits to this location. (An umbrella fell over too! It was very amusing- the staff were so apologetic and kind about it.)
    1 person found this review helpful 👍

  • 3/5 Matthew J. 2 years ago on Google
    The food is is good, but if you order takeout or skip the dishes don’t be surprised if the order is incorrect. On two separate occasions they shorted me an order of fries, which is no big deal. However, the last order someone decided that it would be okay to pour the spicy dipping sauce from one dish onto the kids Meal (chicken Strips) I am not sure if that was a mistake or malicious. In addition they didn’t give me the kids meal desert. Obviously someone in the kitchen hates kids!!!

  • 3/5 CHANTELLE K. 2 years ago on Google
    Dine in has always been amazing. Last night we ordered the take out for a family. The ribs were dry and the sides for family portions were almost funny. Unfortunately we were all hungry and didn’t find it very amusing when all of the sides were so small. Each side was portioned for one person! Not a family meal at all. Thankfully I had some stuff in my fridge that helped fill our family’s plates. We won’t be ordering take out again.

  • 1/5 Anysah D. 2 years ago on Google
    I do not normally leave reviews. But this restaurant should be embarrassed 😳 they do not know how to cook a steak at all. We ordered rare steaks and got them well done and burnt to the point you can even swallow the meat its terribly dry. Such a waste of money. The quality of food is terrible for the price. Please train your staff on what a rare steak is if you want to serve steak.

  • 5/5 Saucebauwce (. 2 years ago on Google
    Overall good experience. Staff were very friendly. Covid protocols were sufficient for indoor dining. Food was overall good for the price. I had the chicken fajitas. The restaurant was able to do an excellent job accommodating my current dietary restrictions (low fat due to gallstones). The server brought out a sheet containing detailed nutritional information about their food and took the time to run through it with me to find something that could work. They provided lettuce wraps for the fajitas and even steamed the vegetables for me. Overall really couldn't ask for more from a dining experience. Strongly suggest making reservations as it looked like the line was long outside.

  • 3/5 Fatema 2 years ago on Google
    Food is good, however this isn’t my favourite location. Customer service could be a lot better. I asked to sit in a booth and felt like I had to jump through hoops for it. They tried to seat me at a regular table, I then saw an empty booth and pointed it out, and then they finally agreed to let me sit there.

  • 2/5 Lyla J. 1 year ago on Google
    Greeter and server were great. We as a group enjoyed our evening. My issue is I ordered a fish and chip dinner and it came in a bowl. I guess it's a great vessel to hide how thin the fish was and make it soggy. It's true if I had a pet fish I would want it to be in a bowl, but if I am eating a fish filet, I want it on a plate. It makes no sense to me.

  • 5/5 Mathieu P. 2 years ago on Google
    Restaurant was really clean and with really cool decorations. Although our order took some time due to low staff, they were at the top of their game, with a perfect and courteous service. Food is also excellent with choices for every tasting buds! Bon appétit!

  • 4/5 Zee M. 2 years ago on Google
    Beautiful restaurant the food was good. Was not fan of the service. The design of the restaurant is really nice they have nice bbq menu, burgers ,some Mexican and lots of cocktails . The food price is similar to other restaurants. I ordered fish and chips which was good and costed 19.9 before tax . My friend ordered their special burger but got the wrong order. They checked with the kitchen they said it will take like 10 min to get the right order. We felt bad and said it is ok we will take what ever they made . I would have liked them to do a gesture instead they charged him a higher price which is the price of the new order and didn’t even offer to not charge him his soft drink. I think a good customer service would be to charge him the price of what he ordered and maybe a 2 $ drink for free as a gesture. That was my only negative about the experience.

  • 5/5 Fiend 7 months ago on Google
    I love Montana's! Ribs were a little dry, this one time, but the staff more than made up for it. Thank you, again, Lisa. You rock!

  • 5/5 Angela A. 1 year ago on Google
    We had a wonderful experience for dinner here! We were welcomed and seated as soon as we arrived, although the restaurant was busy. We’d expected a bit of a wait so we were pleasantly surprised by this. We had a lady named Sheila for our waitress and we could tell she has been in the service industry for a while. She was very attentive, knew the menu well and could give recommendations when we asked. She checked in on us to see if we needed anything and even paid attention to our drink when they got low to ask if we wanted a refill. The food we ordered was delicious! It came hot, perfectly cooked, and really hit the spot! Washrooms were clean and well stocked. Great experience all around. Would recommend this location, they have service down pat!

  • 4/5 Karl M. 1 year ago on Google
    Yummm YASSSS! Loved those ribs!! Must say was a bit disappointed in the long island iced tea, not boozy enough. But food and service was amazing! Great server, Nicki, did her best to serve us.

  • 5/5 Damon L. 4 years ago on Google
    Friendly service

  • 1/5 Mr L. 2 years ago on Google
    Why did my review get pulled? I gave a negative review due to the service not the taste of the food! I asked for extra and was willing to pay for it and was given 3 lousy pieces of carrots and their reason was "that's the amount we always give". Reviews are everything for customers,don't hide the bad and just keep the good. The workers can do better!

  • 5/5 A L. 2 years ago on Google
    Super nice and helpful staff. Joined the wait list and never got a call (but did get the confirmation text) but when we went in to ask about it they sat us immediately. Hostess was a super sweet girl with black hair and lashes to die for! Our waitress was Katie and she got everything perfect and checked on us a couple times, but was not overbearing (which was great). There was a woman with very short red hair who was very enthusiastic and helped out as well, the type of woman that makes you smile just talking to you. Thank you Montanas for a wonderful valentine’s day!

  • 5/5 Christine B. 1 year ago on Google
    I’m giving a 5 star rating because the service we had was amazing. I was in for dinner Nov 2 at the South Keys location and our server was Matthew ( Matt on our receipt). He was so attentive, super patient with us as we asked him questions about the menu and he made excellent recommendations. He was very friendly, was quick, checked on us just the right amount of times and his personality was fun and friendly. He was an excellent server. We will be going back for sure and will be checking ahead of time if he’s working so we can sit in his section. Thank you Matthew for the great service and for making us smile!

  • 5/5 Daniel L. 1 year ago on Google
    Sheila was a very kind bartender that made me feel quite welcome, especially as I saw her reconnect with other regulars and took time to interact with all of us. Service was great and the kitchen didn't disappoint. The staff did great tonight, despite some extenuating circumstances that were well out of their control! Good job!

  • 4/5 M&M T. 1 year ago on Google
    Service was fast and friendly. Quiet atmosphere on a Saturday night. Menu is average price. Food was good. I’d eat here again.

  • 5/5 Harry G. 11 months ago on Google
    I had the pleasure of dining at Montana's and I have to say, the service I received from Lisa was absolutely exceptional. From the moment we walked in, she made us feel welcome and went above and beyond to ensure our dining experience was nothing short of amazing. Lisa's friendly and upbeat personality was infectious and it truly made our night that much more enjoyable. She was extremely attentive, checking in on us frequently to ensure our drinks were filled and that we had everything we needed. Her menu recommendations were spot on and she even took the time to explain some of the dishes in detail, which helped us make our choices. Overall, I couldn't have asked for a better dining experience and I have Lisa to thank for that. Her professionalism and exceptional service truly set her apart and I would highly recommend her to anyone dining at Montana's. Thank you, Lisa, for making our night one to remember!

  • 4/5 Dinesh K. 1 year ago on Google
    Although the Smoky beef bake was average, I really enjoyed the Kapow shrimp. Especially, the Kapow sauce was unique and flavorful. I highly recommend the shrimp!

  • 5/5 Harry G. 11 months ago on Google
    I recently had the pleasure of dining at Montana's and had the good fortune of being served by Ellie. Let me tell you, she is one of the most attentive and considerate servers I've ever had the pleasure of encountering. Aside from her warm and friendly demeanor, Ellie went above and beyond to make sure our meal was nothing short of spectacular. Her menu recommendations were spot on, and she made sure our drinks were refilled regularly. But what really stood out was when she brought us a huge takeout container for a single pickle. It may seem like a small gesture, but it really showed us how much she cared about our satisfaction and wanted to make sure we had a great experience. Ellie was knowledgeable, accommodating, and always had a smile on her face. It's clear that she takes pride in her work and truly cares about her customers. I highly recommend her as a server at Montana's, and I hope to have the pleasure of being served by her again in the future. Thank you, Ellie, for going above and beyond and making our dining experience at Montana's unforgettable!

  • 5/5 Chris B. 8 months ago on Google
    Can never go wrong with Montana's any day at any time. The food is excellent and the service is better. I have failed to eat anything other than anything ribs on the menu because they are sooooo good but I have changed my taste palate somewhat and have tried oh so yummy other menu items. Today it was the chicken burrito bowl (to die for) and my guest had the sirloin steak cooked to a nice juicy perfection 🤌 Took advantage of my CAA discount and got some scene points to go with that. Win win win 🏆 #montanas #ribs #steak #food #ottawa #caa #caabenefits #scene #scenepoints

  • 4/5 judith E. 7 months ago on Google
    We had all you can eat ribs. They were fantastic. Fall off the bone delicious . Servings were huge lots of food in the first serving. I ordered seconds but really didn't need it. But they were so good in wanted more my husbands didn't order seconds and he didn't even want one more rib..The service was excellent. We sat outside on the patio it was quiet and comfy.

  • 5/5 Joseph 7 months ago on Google
    I have went for late dinner the other night after not going for years cause I moved out of that area I had an enjoyable dinner , 😁 the atmosphere was good and quiet not to many people food was excellent same as i remember noticed they didn't change much on the menu which I liked cause I knew exactly what I wanted to eat had no problems with the food when it arrived at my table very tasty cooked perfectly 👏 Now on to the server It was around 8 30 9pm give or take my server named MAGAN was wonderful very polite and outgoing and funny she provided very good service also I absolutely loved all the recommendations she provided they where amazing and very delicious I HIGHLY RECOMMEND THE SERVER MAGAN ASK FOR HER SECTION NEXT TIME YOU GO Thank you

  • 5/5 Dan 8 months ago on Google
    Been coming to this location for many years and have never had an issue. The staff are great. Price is good. Quality is on par and consistent. I will keep coming for sure.

  • 5/5 Michelle C. 5 months ago on Google
    My family goes to this location often, and I want to mention the waitress, Megan. Excellent service and on the ball. Never had to ask for a refill for our drinks, she would go ahead and bring another drink. She also helped pack up our food to bring home, without asking, I wasn't expecting that. She is so friendly and easy to talk to, great personality. My husband and I agreed that she's the best server we've had in a really long time in all of Ottawa.

  • 5/5 stacey r. 4 months ago on Google
    Came in on a Friday night and Sheila was our server. She was very attentive, personable, polite, and overall very welcoming! They didn’t have any booths available upon seating however the hostess came up and offered one once one was available - that’s great customer service! Highly recommend the location as it was a great atmosphere. Thanks Montana’s!

  • 4/5 Dave N. 3 years ago on Google
    I've been a local to this restaurant for roughly four years now. In my many times dining-in and doing take out, I can say with great confidence that it is always an experience well liked when I attend this restaurant. The staff are helpful, and punctual on their routine check-ins and always have a positive attitude towards myself and other customers I've observed. Especially the bartending staff. The management along with the server were also very accommodating when your drink or meal did not match the standards you expected. Now the food, there have been some good dishes and there have been some less desirable dishes that I've tried. Personally, the steaks could be portioned larger for the money you are paying. However, other than that there are no real complaints to make. The food is always hot, presentable and leaves me satisfied after every meal. To talk a little about the restaurant itself, the cleanliness is acceptable in the bathrooms and dining area. However, on numerous occasions I've noticed particularly in the summer months that the ceiling fans are visibly dirty. More specifically, there is a lot of dust and debris built up on them and I believe that is something that needed to be tended to more often. Overall, if you're looking for somewhere to grab lunch or to get dinner with family, friends or just yourself, I recommend you eat here. You wont be disappointed.

  • 5/5 Mia G. 3 years ago on Google
    My kids and I were out for dinner to celebrate my son's 16th birthday. Our food was amazing great for a great price. What made our experience even better was our amazing server Adam! Courtious,friendly and went above and beyond to make my son's dinner extra special! We need more "Adams " in our world. I am so thankful to have had him as our server. Looking forward to returning and being seated in his section. Thank you Adam

  • 5/5 Caca S. 3 years ago on Google
    I was pleased and surprised to see that the whole Beverly Hills Chiuauas cast preforming an XXtentation tribute. Brought tears to my eyes. My meal was delightful and took me a grand 3 hours to chew through. Gave me a week of food poisoning but I’d do it again in a heartbeat

  • 5/5 Joannie P. 3 years ago on Google
    (Translated by Google) Very good service, very affordable price. I loved every item of my meal as much my steak as my sides! The small donuts for dessert are really delicious 😋 (Original) Très bon service, prix vraiment très abordable. J'ai adoré chaque item de mon repas autant mon steak que mes accompagnements! Les petits beignes en dessert sont vraiment succulent 😋

  • 5/5 RAREsies Rule Ollier's Disease C. 3 years ago on Google
    Had a great time! Covidi

  • 5/5 T M. 3 years ago on Google
    Food was amazing and the service was exceptional.

  • 4/5 king I. 3 years ago on Google
    Nice

  • 2/5 Jessica S. 3 years ago on Google
    We always spend our son's birthday at Montana's, but this year due to the current situation with Covid-19, we are unable to dine-in. When we got the email for the Kids' club free meal for kids, they wouldn't even honor it for takeout. Such a true shame, but this has completely turned us off eating at Montana's for the forseeable future. It might be wise to accomodate to the current situation and honor these things.

  • 4/5 Elias M. 3 years ago on Google
    Very delicious good service

  • 5/5 Andre R. 3 years ago on Google
    Never disappointed whenever I eat at Montana's.

  • 4/5 Shane H. 3 years ago on Google
    Good beer friendly service.

  • 5/5 Karine R. 3 years ago on Google
    Really loved it! Great food (steak sirloin - chicken fajitas), great service, nice place to spend family time for lunch.

  • 5/5 Derek S. 3 years ago on Google
    What a fantastic place. Unfortunately we couldn't have our daughters yearly birthday party in the restaurant this year, however the manager Scott went above and beyond to help us give her the Montana's experience from home. Thank you very much!

  • 5/5 Hani D. 3 years ago on Google
    A great place to sit and chill with a few drinks and a bite to eat. Watch some sports and chat with friends. Staff were all very pleasant. One suggestion would be to be able to offer half orders for the starters. The nacho feeds 4 and when you are just two persons you don't really want to eat for 4, LOL.

  • 5/5 Kayla B. 3 years ago on Google
    Came here for my 9yd olds birthday today. Staff were great and the manager was beyond great. He went out of his way(with our server) to make sure we were happy and to make sure my food was prepared safely due to my allergies. Couldn't be happier with this place, especially during the times we are going through right now and the stress everyone is feeling these days so have somewhere comfortable to go.

  • 2/5 Andrew M. 3 years ago on Google
    Bought a $20 take out salad. Waste of money as no effort at all was taken to make it. A bag salad from Walmart is far more fancy. Sorry Montana's this was a let down.

  • 5/5 Chris H. 5 years ago on Google
    Great service, even with a birthday party of 15 on the floor. We had the braised beef skillet and the waffle chicken burger special. Braised beef was awesome. The chicken was cooked perfectly and garnishes excellent, but the waffle kept falling apart Well be bCk!

  • 5/5 James R. 3 years ago on Google
    Nikita was absolutely everything you could ever want in a server! She was quick witted, friendly, and extremely attentive, even while she seemed to be fairly busy in the restaurant. Will definitely be returning just for her! Food was great as well, but all me and my boyfriend could talk about after date night was how amazing her service was! I’d give more than 5 stars if I could. Keep up the great work Nikita, we’ll see you again soon :)

  • 2/5 Neha G. 4 years ago on Google
    Nice and friendly staff but food is not good.

  • 2/5 Marie V. 3 years ago on Google
    It was mediocre, food was a little over cooked, fries were luke warm and it took a long time to get our food. On the plus side the staff were pretty friendly. Could of just been an off day although the place was pretty empty being that it was a Friday night.

  • 2/5 Maranda K. 3 years ago on Google
    My family and I go here quite often, and usually it is the best service, as well as food. Tonight, we came here and Joyce who was to seat us, told us she had no clean tables. There was at most 5 other people in here... Also, you'd think the tables would be cleaned.. She then said it takes 10 minutes to clean the table.. So we stood at the front entrance.. For 10 mins... She didn't come to update us whatsoever. Someone else had to come and let us know they will have the table ready shortly. She was also very rude. Not happy, made us feel very unwelcome.

  • 5/5 Thomas L. 3 years ago on Google
    We had a great time

  • 4/5 Jrod m. 3 years ago on Google
    Open and still a great spot nice staff

  • 5/5 timmy b. 3 years ago on Google
    Food is always so tasty n the service is great!

  • 5/5 Jay 3 years ago on Google
    While it may not look as modern as the other locations in the city, this Montana’s is great for fast service and great staff. Love the fact that part of the patio is covered as well!

  • 5/5 emma c. 3 years ago on Google
    Amazing staff. Manager Glen great to deal with. Food is delicious

  • 5/5 Victoria B. 3 years ago on Google
    Amazing food, amazing service!! I will be coming back again soon:) it's so beautiful inside and outside and they are doing so good considering the pandemic! Definitely reccomend this place💯

  • 5/5 Deitra K. 3 years ago on Google
    Friendly staff. Great food. They do all the right things to ensure their patrons are safe during this pandemic.

  • 5/5 Joy U. 3 years ago on Google
    The Ceaser's salad!!! The chicken bits!! The Ceaser's salad!! The food!! Ticked every box , I'm so going back!!

  • 4/5 Grant Y. 3 years ago on Google
    Some issues of staff knowledge but beer is cold and good hearty

  • 5/5 Daniel D. 3 years ago on Google
    Great service

  • 5/5 Arika 4 years ago on Google
    Best place to get ribs. Always fall off the bone. Service is always friendly. 100% all you can eat rib days.

  • 5/5 Iron D. 4 years ago on Google
    Amazing atmosphere and great food

  • 5/5 Clovis G. 4 years ago on Google
    Love this restaurant


Call +1 613-731-3058 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Braille menu
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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