The Westin Ottawa Health Club image

The Westin Ottawa Health Club

Gym Fitness center Massage therapist Personal trainer Wellness center Squash club

👍👍 The westin health club is a fantastic place to get massages. I looked around Ottawa for a while before I found this place. They allow 15 minutes before your massage in order for you to get ready, use the washroom etc, so that you’re not rushed. Ive has massages with Michelle, Nicole and Elke, depend... People often mention massage, Westin, club, Ottawa, pool, health, sauna, facilities, great, recommend,


Address

11 Colonel By Dr, Ottawa, ON K1N 9H4, Canada

Website

www.westinhealthclub.com

Contact

+1 613-560-7337

Rating on Google Maps

4.70 (150 reviews)

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Featured Reviews


Frequently mentioned in reviews: massage (20) Westin (15) club (14) Ottawa (13) pool (13) health (11) sauna (10) facilities (9) great (8) recommend (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melissa C. 6 years ago on Google • 21 reviews
    The westin health club is a fantastic place to get massages. I looked around Ottawa for a while before I found this place. They allow 15 minutes before your massage in order for you to get ready, use the washroom etc, so that you’re not rushed. Ive has massages with Michelle, Nicole and Elke, depending on what time I book, and are all very talented massage therapists. The facilities are also awesome.. they have a nice pool & very relaxing jacuzzi. And the gym is great. Would highly recommend! Have been for my birthday and other special occasions, when me and the boyfriend want to relax on a day off.
    4 people found this review helpful 👍

  • 4/5 Martha L. 6 years ago on Google • 4 reviews
    Both my daughter and I had massages that were excellent. We felt Aromatherapy should be included in the massage. Bring your own sandals or slippers. The sauna after is wonderful. Quiet , clean and comfortable.
    4 people found this review helpful 👍

  • 3/5 Kristy R. 1 year ago on Google • 343 reviews
    I'm an occasional user of this space primarily from the spa services angle. While access to the health club is included with a massage, the quality of the service to access the health club has gone down. A new company has taken over this part of the business. It used to include towels and a robe and someone would be at the desk at the 6th floor to greet you etc. Now massage is only 1 day a week (ok fine) but no robes or towels are offered and access card is collected from the front desk. Just not as smooth and welcoming and "spa service" as it used to be. The masseuse is absolutely lovely though, but she is at other locations too so...
    1 person found this review helpful 👍

  • 5/5 Zulfiqar S. 2 years ago on Google • 192 reviews
    Westin Hotel is simply the Best, Pet friendly and simply amazing Staff and facilities.
    1 person found this review helpful 👍

  • 5/5 Igor K. 4 years ago on Google • 251 reviews
    It is probably the best hotel health club in Ottawa. The swimming pool is great, guy is perfect, sauna is the best in Ottawa for sure. They also have massage therapists.

  • 5/5 Joanne J. 3 years ago on Google
    While most of the health club is still closed due to COVID, the massage therapy is open. The whole experience was wonderful, friendly and professional from online booking to the end of the massage - I felt valued, my muscle pain was addressed and I re-booked again already - Well done Serah!
    1 person found this review helpful 👍

  • 5/5 Jackson B. 1 year ago on Google
    Beautiful king room at a very competitive price in the heart of downtown. Can't beat that! Will be back Westin!
    1 person found this review helpful 👍

  • 3/5 A C. 1 year ago on Google
    Needs work. The Creepy Banquet captain that treats his employees with no respect and is a racist.
    1 person found this review helpful 👍

  • 5/5 DOUGLAS W. 5 years ago on Google
    Wanrapa (Kung) is a marvelous therapist! I experienced another wonderful massage by her yesterday. I hope she stays at the Westin Ottawa forever!
    1 person found this review helpful 👍

  • 5/5 Manjula F. 5 years ago on Google
    I have been visiting the westin health club for years and have no complaints. Very professional and amazing service.
    1 person found this review helpful 👍

  • 5/5 Greg A. 5 years ago on Google • 38 reviews
    Cant say enough about the set up and facilities offered at the westin. Pool was perfect for running some laps or bouncing around with kids. The exercise room was clean and the equipment was excellent. Very cool view of the city when running on treadmills. Access also to squash courts and a basketball court. Nice change rooms and fresh towels. Well done Westin.

  • 5/5 Kristin B. 6 months ago on Google • 25 reviews
    Great experience. I had a massage and got to enjoy the facilities. The pool and hot tub were wonderful

  • 5/5 Benjamin B. 4 years ago on Google • 17 reviews
    I come here fairly frequently for massages, and have nothing bad to say! The team here is excellent, the prices are quite reasonable, and the ability to relax in the pool/hot tub/sauna before and after one's massage is quite pleasant. I highly recommend coming here for a massage, or any other needs. (I am aware there is a fitness center but have never used it, although it seems quite well equipped).

  • 5/5 Carla De C. 4 years ago on Google • 11 reviews
    Going to the Westin health club is like being able to go on a mini vacation multiple times a week. The fact that you can work out on top of the line equipment like the new Peloton bikes, but also enjoy the pool, sauna, hot tub, and just relax with a book by the deck is what makes it ultra special. The best part? They have towel service so you don't need to carry around a wet towel in your bag all day. Love this place.

  • 5/5 Gilda C. 5 years ago on Google • 8 reviews
    Very good massage services. I have never ever been disappointed once. All of the R.M. T's are excellent! Great to soak in the hot tub before and/after treatment. Thanks to R.M.T Jennifer for an awesome massage!

  • 5/5 Den J. 4 years ago on Google
    My first experience with a Personal Trainer has far exceeded expectations. Referred by two existing happy clients was very worthwhile. Well laid out plans, professional instruction and follow-up has made exercise fun. The facilities are up to date and very clean. Well done.

  • 5/5 Manjula F. 4 years ago on Google
    I have been coming here for massages for over 10 years. Highly recommend the spa.

  • 5/5 Ali M. 4 years ago on Google
    Excellent facilities

  • 5/5 Laura P. 3 years ago on Google
    (Translated by Google) Serah is wonderful! (Original) Serah is wonderful!

  • 5/5 Sheila M. 4 years ago on Google
    I have been going happily to the Westin Health Club for many years. The club management and the size of the club create an atmosphere that is welcoming, encouraging and knowledgeable about personal fitness. Carrie Brown is an excellent, experienced trainer. She motivates and inspires me and is flexible and adaptable when personal circumstances indicate the need to modify my program.

  • 5/5 robert g. 5 years ago on Google
    Everything you want in a fitness center

  • 5/5 Carol B. 4 years ago on Google
    Who would think that working out could be such a pleasant experience? I love the Westin Health Club, with its stunning view of Parliament and the Chateau Laurier, and the silky warmth of its saltwater pool. Bliss!

  • 3/5 Marco C. 2 years ago on Google
    Rooms were fair. Lobby was slightly outdated. The hotel could use some updating. Good location

  • 4/5 JF G. 2 years ago on Google
    Hotel is nice and the location is awesome. Pool facilities need some renovations.

  • 5/5 Phil s. 2 years ago on Google
    Didn't try the machines but enjoyed the pool. Pool had some minor damage and the hitting was drained due to covid... But pool was nice. I think it was salt water.

  • 4/5 Joshua M. 2 years ago on Google
    Love the salt water spa.

  • 2/5 Daniel C. 4 years ago on Google
    (Translated by Google) The kids who come to bathe with the layers in their swimsuits ... the parents in shorts ... no control is made on the outfits ... there is chlorine certainly, but qd same. When I saw the kid out of the jacuzzi with his diaper under his swimsuit .... needless to say that I did not set foot !!!!! (Original) Les gamins qui viennent se baigner avec les couches sous leurs maillot de bain....les parents en short ...aucun contrôle n'est fait sur les tenues...ya du chlore certes, mais qd même. Quand j'ai vu le gamin sortir du jacuzzi avec sa couche sous son maillot de bain....inutile de dire que je n'y ai pas mis les pieds !!!!!

  • 5/5 Charles T. 4 years ago on Google
    I have a rule called n-1 (n-minus-1), for every day away from home when travelling, I must work out each night minus a day. The gym facilities at the Westin Ottawa are professional grade, large workout spaces, comfortable temperature, clean, generally low traffic as well. Excellent place to stay fit even if one's food choices while travelling are not the best.

  • 5/5 Léa S. 4 years ago on Google
    I have a Westin health club membership that I use weekly during my work breaks. The gym is convenient, clean and the brand new workout equipment is perfect! The hot tub and sauna are also great. Highly recommend this membership!

  • 4/5 Alexandru T. 1 year ago on Google
    Not bad, but could be better.

  • 5/5 Melissa W. 1 year ago on Google
    Gorgeous gym, never busy. Squash courts are great, pool is lovely and there is massage therapy!

  • 5/5 Isabelle M. 4 years ago on Google
    This is the best health club located downtown Ottawa. It is convenient in many aspects: - open 24 hours, towels are included, lockers, hair dryer, sauna, etc. It is never overcrowded. The new treadmills are certainly a great asset! Running looking out on Downtown Ottawa is quite an almost daily peaceful experience.

  • 5/5 Marc F. 11 months ago on Google
    Maddy's deep knowledge of advanced massage techniques helped to diminish stiffness and improve range of motion.

  • 5/5 Carl C. 3 years ago on Google
    I love the experience at this health club. The staff is friendly and very relatable. its very casual, but also quite professional. The services are excellent!

  • 5/5 Jason A. 4 years ago on Google
    This was awesome, so much better than expected I'd recommend this to my friends!

  • 5/5 Marjorie B. 4 years ago on Google
    I love being a member of the Westin Health Club. They have all the equipment one could wish for for a good weight or cardio workout session including a pool, hot tub and saunas. I like the new Peloton bikes! It is big and doesn’t feel crowded. The view is also quite nice!

  • 5/5 Marcel M. 4 years ago on Google
    (Translated by Google) Among the gyms I tried in Ottawa, this one is the best run. In general, the fitness rooms are silent, although lately the music in the hall of the weight room has disturbed this calm. As for me, this music is totally useless. The other members are welcoming. On the other hand, I prefer to go there on weekends because there are too many parents who do not respect the instructions regarding the use of the swimming pool, whirlpool and sauna (Original) Parmi les gyms que j’ai essayé à Ottawa, celui-ci est le mieux tenu. En général, les salles de conditionnement sont silencieuses bien que dernièrement, la musique dans le corridor de la salle de musculation vient perturber ce calme. Quant à moi, cette musique est totalement inutile. Les autres membres sont accueillants. Par contre, j’aime moins y aller les weekends parce qu’il y a trop de parents qui ne respectent pas les consignes quant à l’utilisation de la piscine, du tourbillon et du sauna

  • 3/5 Chalets Zone N. 4 years ago on Google
    (Translated by Google) Well equipped for a hotel gym ... No more! (Original) Bien équipé pour un gym d'hôtel... Sans plu$ !

  • 5/5 arthur k. 4 years ago on Google
    Excellent staff, love the new equipment and especially the Peloton bikes, professionally run, and just terrific service!!!

  • 5/5 Robert S. 4 years ago on Google
    I've been enjoying the Westin gym for years now. I'm a big fan of the hot tub and sauna. They are the perfect reward after a workout. The peloton bikes are addictive and the new equipment is excellent. One of the best things about the gym is the location. The Rideau Centre is hub for Ottawa and Gatineau buses adn the LRT. I get off the bus from work, workout, think about what I need for dinner on the treadmill, get what I need from the supermarket in the basement and then catch my bus home. Perfect.

  • 5/5 David J. 4 years ago on Google
    Better than my local club!

  • 5/5 Charles N. 4 years ago on Google
    Wonderful gym, convenient location, plenty of (new) LifeFitness treadmills and ellipticals, as well as Peloton bikes. The saltwater pool is great and very quiet during weekdays - a nice way to end your workout. The perspective from the main gym is amazing with panoramic views overlooking the National Art Centre, the Parliament buildings and the French Gothic architecture of the Chateau Laurier. The Health Club Manager, Carrie Brown, is always available to help and promptly responds to any questions, suggestions and requests for advice. I highly recommend.

  • 5/5 Jocelyn R. 4 years ago on Google
    When anyone is looking to join a gym there are always a series of steps they take; 1) Location 2) Equipment 3) Variety of services i.e. massages, private training, various activities like squash, basketball, pool, 4) Locker room, showers, towels and hours of operations etc. etc 5) Value for money 6) Management is the icing on the facility. In all cases the Westin club is superior to anyone else in Ottawa

  • 5/5 Michael B. 4 years ago on Google
    The Westin is my favourite gym in Ottawa. They have brand new cardio equipment with Netflix built in, a couple Peleton bikes for spinners and roadies who hate winter, and above all else amazing towel service. It's an enlightening experience.

  • 5/5 Bahaeddine M. 4 years ago on Google
    beautiful place to train, simply magnificent...

  • 5/5 Gary G. 4 years ago on Google
    (Translated by Google) There is a sauna and a jacuzzi (Original) Есть сауна и жакузи

  • 5/5 Steve B. 4 years ago on Google
    Highly recommend the massage therapy at the Westin! My latest session with Lisa L. was extremely therapeutic and her professionalism and competence were exceptional. My previous RMT at the Westin, Elke, is also highly professional and her treatments were very effective over the years I was seeing her. I look forward to continuing treatment with Lisa and again I highly recommend this facility, not only for massage but also as a health and fitness facility.

  • 5/5 Roger L. 4 years ago on Google
    Great massage therapy session.

  • 5/5 Goldy H. 4 years ago on Google
    Jose is one of the best! Very attentive and responsive to the issues.

  • 5/5 Keith W. 4 years ago on Google
    love it

  • 5/5 Zach F. 4 years ago on Google
    Been having personal training here since earlier in the year--very happy with the results so far! Also, very good facilities in a great location.

  • 5/5 David F. 4 years ago on Google
    Been a client for years. Carrie is the best trainer ever. She's knowledgeable, considerate, has a great personality and works you hard. She even has fun alternate names for the exercises. Hilarious! Couldn't be happier.

  • 5/5 Sherry M. 4 years ago on Google
    Lovely place to work out overlooking the best of the Ottawa skyline, and a really good massage by Lisa at the Massage Therapy Centre.

  • 5/5 Philipe W. 4 years ago on Google
    (Translated by Google) Cool for kids (Original) Cool pour les enfants

  • 5/5 Jerrilyn P. 4 years ago on Google
    Awesomeness.

  • 5/5 Rick K. 4 years ago on Google
    Friendly, competent staff who take the time to ease aches and pains.


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