Escape Bicycle Tours and Rentals - Ottawa image

Escape Bicycle Tours and Rentals - Ottawa

Sightseeing tour agency Bicycle rental service Scooter rental service

👍👍 Escape Bicycle Rentals was amazing to deal with! They were quick to respond to our inquiries, collecting and returning the rentals was easy, and the tips they provided on sights to see were welcomed. We just returned our tandem bicycles after a 3-day rental and we were sad to let them go. With ou... People often mention bike, tour, Ottawa, bikes, great, time, recommend, city, experience, staff,


Address

65 Sparks St., Ottawa, ON K1P 5A5, Canada

Website

escapebicycletours.ca

Contact

+1 613-608-7407

Rating on Google Maps

4.90 (672 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Closed
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 10 am to 5 pm
  • Tuesday: Closed

Featured Reviews


Frequently mentioned in reviews: bike (88) tour (75) Ottawa (66) bikes (54) great (54) time (32) recommend (32) city (29) experience (27) staff (24)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michelle C. 2 years ago on Google
    Escape Bicycle Rentals was amazing to deal with! They were quick to respond to our inquiries, collecting and returning the rentals was easy, and the tips they provided on sights to see were welcomed. We just returned our tandem bicycles after a 3-day rental and we were sad to let them go. With our 9 and 11 year olds in tow, we were able to visit so many sights in and around Ottawa & Quebec at our own pace. The locks provided were useful to store our bikes at our hotel and we will definitely rent again on our next trip to Ottawa. We can’t say enough wonderful things about Escape Bicycle and after reviewing the owners story online we knew this was the place we wanted to rent from! Thanks again for making this a memorable trip!
    3 people found this review helpful 👍

  • 5/5 Rebecca F. 1 year ago on Google
    Rented some e-bikes and had a wonderful time riding along the canal and city seeing the tulips. The motor also helped with any hills and the frequent stopping and starting to enjoy the gardens and views. Would definitely recommend! The staff were very nice as well and made sure we had a map and helmet and answered any of our questions
    1 person found this review helpful 👍

  • 5/5 Margaret M. 1 year ago on Google
    My husband and I really enjoyed our bike tour today, Ottawa is a gorgeous city to explore by bike. Our tour guide was incredibly knowledgeable about the history of all the sites we visited. The bikes are top notch and the helmets, water bottles and snack supplied hit the spot. Next time I’m renting an E-Bike as it makes the ride so pleasant! Well done!!
    1 person found this review helpful 👍

  • 5/5 Anne and Jamie E. 8 months ago on Google
    I’m from Hamilton. Our bike tour was fantastic. My bike was very comfortable, with lovely big wheels to absorb all the bumps. Our guide Hans was fun and informative. It was great meeting people from different parts of the world. On our tour we met Swiss,Belgians and Australians. Great two hours, would definitely recommend and do another tour!
    1 person found this review helpful 👍

  • 5/5 playhouse888 1 year ago on Google
    I highly recommend renting E-bikes from Escape Bicycle Tours & Rentals! A person can cover an amazing amount of ground in just a few hours! There is so much to see! Ottawa and the surrounding area is filled with bicycle friendly paths along the Rideau Canal, beautiful neighborhoods, farm land, parks, bridges and breathtaking views of Parliament! With the Alexandria Bridge nearby, Gatineau, Quebec is just minutes away boasting even more bike paths! The owner was kind enough to make a few suggestions by highlighting bicycle friendly pathways on a city map. It was the greatest time we've had in a very long time! We went back two days later to rent again! In my daughter's own words, "I feel a wonderful sense of freedom on this bicycle!" I would later discover just how relevant her observation was after discovering Maria, the shop owner, and her passion for bicycling! I advise renting for an entire day. You will not be disappointed!😃
    1 person found this review helpful 👍

  • 5/5 Flora L. 2 years ago on Google
    The bike tour was the starting point of my visit in Ottawa and it was an absolutely right decision - cycling is one of the best ways to explore this lovely city. I booked the 3.5 hr tour, the 20+ km ride was tiring but more than worthy. The price is reasonable taken all services into consideration. Equipments (bike+helmet) are nice and accessible. The route is well designed - we rode around the city (including Ottawa and Gatineau) and went through most of the main spots in Ottawa. I had a strong feeling that I was living and breathing with this city. Mr 乐迪' guide was vivid and interactive. All staff are very friendly, caring, and (for sure) knowledgeable about the city. I would definitely recommend the bike tour to friends who will visit Ottawa and would love to join the tour again if I revisit Ottawa some day. Thank you so much for providing me such an amazing experience!
    1 person found this review helpful 👍

  • 5/5 Kris C. 1 year ago on Google
    The bicycles we rented were solid and comfortable. Service was fast and pick-up and return fast and painless. Recommended for a nice bike tour around and in Ottawa.
    1 person found this review helpful 👍

  • 5/5 Diane J. 1 year ago on Google
    We had a magical bike tour with Sparky this morning. Could not have dreamt up a better experience. Informative, fun and zippy! The absolute perfect way to see Ottawa in 2hrs. Maria the proprietor is awesome and she certainly gets the best guides! If you're going to Ottawa this is a must-do to kickoff your visit!

  • 5/5 Brian M. 1 year ago on Google
    Rented a road bike for three days and had a great time. The bike was in great condition and worked perfectly (which actually surprised me because it IS a rental). They had lots to rent and even one in my size (I'm tall). The team was great to work with. Rent from here and you wont be disappointed!

  • 5/5 Gwen C. 1 year ago on Google
    Rented ebikes from Escape for 4 hours (booked on line). Bikes were ready for us when we arrived. We received great service and directions on a route that took us along the canal and back along the river. We had a great time! Bikes worked perfectly! We even stopped for lunch at a pub on the way back. In hindsight, we should have rented the bikes for the entire day…Ottawa is a great city to tour by bike. Highly recommend renting from Escape.

  • 5/5 Anne L. 2 years ago on Google
    We had a great tour! The staff at Escape friendly and efficient, the bikes were excellent and our guide, Hans, was fun and informative. We did the 3.5 hour tour and it was a great way to see many parts of the city. It’s also a great way for students who have just moved up to get to know the city. I highly recommend doing a tour!

  • 5/5 Miguel C. 2 years ago on Google
    Good bikes, nice staff. Came to Ottawa for one day and saw what I wanted to see thanks to their rental service. Rented a hybrid bike for 4 hours.

  • 5/5 Javed S. 2 years ago on Google
    Maria and the team set me up with a rental bike that I was able to use to ride 530 kilometres from North Bay, through Huntsville and Algonquin Park, back to Ottawa (including some lovely riding on Quebec's Route Verte east of the Ottawa River). The bike was great and the service even better! Their pricing is very reasonable, and the location on Sparks is conveniently central (I could walk over from my accommodation in the Byward Market area). There is also a lovely coffee shop so you can relax with a beverage after your ride!

  • 5/5 Andre W. 2 years ago on Google
    Despite a gloomy rainy forecast my wife and I took on our two hour bike tour of Ottawa and enjoyed ourselves immensely! Our guide Lisa was amazing and pushed through the rain with a youthful enthusiasm that was inspiring! Our bikes were easy to operate and so comfortable that we are looking at buying ones for home. A great way to see and learn about our nation's capital. Highly recommended! be inspired by the staff and the incredible owner - ladies rule! Andre and Lina - Brampton Ontario,

  • 5/5 Qiyu L. 2 years ago on Google
    I want to thank Nora and the team for organizing such a wonderful bike tour. We arrived a little late but they have already had the bikes setup and took care of the adminstrative work quickly to send us on the way. They also packed water and snack bars for us. The Ottawa neighborhoods and nature tour was a perfect complement to tours that cover the historic buildings in the parliament hill area, as I was able to see a different side of Ottawa and take in the scenes of locals and learn of the recent developments of the city. I came back from the tour with a deeper appreciation of the nation's capital. Nora was our tour guide and she was extremely friendly, informative and attentive throughout the tour. She came prepared with printed maps and images to explain different parts of the city. The bikes were also in great condition and the routes chosen were safe and scenic. I would highly recommend the tour and this bike shop.

  • 5/5 Pradyumna G. 2 years ago on Google
    We really rented out the hybrid comfort bikes for an hour and did a loop around the lake! The bikes were in great shape, did jot face any problems. They provide helmets which are new and did not stink. They provide locks and a side bag which clips on to the bike. The person at the counter explained the best route to take for an hours ride. Super friendly staff! All I all, had a great experience with these guys and would defiantly rent out the bikes from these guys!

  • 5/5 victoria n. 3 years ago on Google
    my family and i had an amazing time on our 2 hour bike tour of ottawa. andrew was friendly, patient, and highly knowledgeable. as a non-cycling family (including my mom who can bike but is older), we all found the pace and route safe and not too challenging. fantastic stops along the way at beautiful spots. one unlucky person in our group got a flat, but the situation was rectified incredibly quickly and professionally and did not hamper the itinerary whatsoever. i would strongly recommend this tour for anyone!

  • 5/5 Jackey L. 3 years ago on Google
    Very helpful staff and great location

  • 5/5 Robert B. 3 years ago on Google
    Rented escooters for my daughter and I to spend an afternoon cruising around town. Super fun and cheaper than the ride share options. The staff were really helpful and friendly. We will definitely be back.

  • 5/5 Valerie N. 3 years ago on Google
    My family of 4 had a fantastic time during our 2 hour Ottawa Express tour last week. Our tour guide Andrew was knowledgeable and friendly by answering any questions asked within the group and cracking some jokes. He also offered to take pictures of us, which I thought was a nice personal touch to the tour, and I was happy with how they turned out when I received them in my email. The biking itself was not difficult as promised, as the route was well mapped-out and the bikes were all in great shape, which was great as my family bikes infrequently, There was enough to see throughout the tour and Andrew was very attentive to whenever someone would lag a little behind during the biking. The rest stops were sufficient for us to take in the sights through pictures and Andrew's knowledge, as well as drinking the water included with the tour. Though someone in our group was unfortunate enough to experience a flat tire during our tour, this was taken care of in a quick and professional manner that did not affect our tour in any way, which really impressed me. We were sad when the tour ended because we had been enjoying it so much! Overall, I highly recommend this company and its tours, as they provide great value and a unique, fun way to experience the beauty Ottawa has to offer.

  • 5/5 Konrad M. 3 years ago on Google
    This is a great way to explore Ottawa with friends and family! We rented 4 electric scooters to show some guests around Ottawa. The scooters were clean, easy to use and quick. The shop also provided some scenic routes to follow and, although we were showing the guests around, I found myself feeling like a tourist to all the hidden pathways and views of Ottawa. So much fun, definitely recommend these guys!

  • 5/5 Shruthi V. 10 months ago on Google
    Great experience overall. They are efficient in communicating any changes or updates to schedule via email. The guide on my booking was Alison( pardon if i got the name wrong), who was really wonderful and gave us a great history lesson at every place we stopped. We also got to meet the owner, who was friendly and welcoming. Very easy process to book online, intuitive website. Get there 10 mins prior to your booking time to ensure you check your bike and are comfortable to ride that for next couple of hours. Easy to access the store point. The staff is friendly and the ride is an easy one. The bikes are in good condition. Will try this again next time I'm in town.

  • 5/5 Srijith S. 6 months ago on Google
    I rented a bicycle and a child trailer for my 5 year old. It was so good to roam around, especially in the downtown were there are all the places to visit and finding a spot to park is very difficult. I recommend this for everyone visiting downtown Ottawa, especially cycling through the canal road is an awesome experience.

  • 5/5 Leeza J. 4 months ago on Google
    Best place in town! I purchased two bikes here at the end of season sale in the past two years. The bikes are the best quality, and the customer service was exceptional. The team was very knowledgeable. I was helped by a male staff member and the owner Maria, who took the time to make sure the bike felt comfortable for me, the style suited my lifestyle and the frame size was a good fit. I was concerned about my bike wheels being stolen, and so Maria sent me links of anti-theft skewers and offered to install them in store. The bikes come pre-registered with Garage 529 which is very convenient, and they transfer ownership to you upon purchase. Overall, a very positive experience and I highly recommend anyone in search of a great quality bike at a very reasonable price to buy a bike from here at the end of season sale. I look forward to booking bike tours with my friends here in the future!! The passion and love for Ottawa the owner shares is contagious and refreshing! Thank you so much Escape Bicycle Tours and Rentals!!

  • 5/5 Jonathan C. 7 months ago on Google
    Was able to rent 3 bikes to show my guests around ottawa. Booking online was easy and pick up was smooth. The guys there showed how to use them and also provided helmets. 10/10 service. I am going to use their ebikes anytime someone comes to visit me in Ottawa.

  • 4/5 Carol Anne M. 6 months ago on Google
    We were given a Bike and Bites package from our children as a present. We live outside Ottawa and know the area fairly well however both the weather that day and the guides were excellent and we learned a lot by biking around the area and having a relaxing afternoon! The food was delicious and more than enough! We particularly liked seeing Ottawa on bikes and now feel much more confident biking the trails on our own. Thanks for a great time!

  • 5/5 Mavi C. 5 months ago on Google
    My husband and I. truly enjoyed our experience with Escape Bicycle tours. We did a 3 day stint. On the first day we did a wonderful tour around Ottawa guided by Allison. She was absolutely marvellous. Her knowledge of Ottawa was limitless. The following days we went out on our own following the gps app that they suggested. We had awesome weather and truly enjoyed our biking excursion. I highly recommend using them the next time you are in Ottawa. It will enhance your experience. Make sure to speak to Maria who was extremely helpful in setting up our trip and was very patient with my many many questions. She was prompt in her replies and eager to help

  • 5/5 Fred F. 8 months ago on Google
    What a great way to see downtown Ottawa and the riding path along the canal. Allison was a wonderful tour guide with a wealth of knowledge about the area. Definitely would recommend Escape tours if you are in town.

  • 5/5 Reveena R. 10 months ago on Google
    I understand why they have such great reviews, renting here was so smooth & easy. We got awesome bikes which came with a helmet & lock, great advice on sightseeing in Ottawa, a map of the city, etc. It was around $175 after tax for 2 bikes for 3 days which was the cheapest price we found and all the staff were 10/10 amazing. Would rent from here anytime.

  • 5/5 Chad R. 1 year ago on Google
    I highly recommend Escape Bicycle Tours for anyone who is looking to explore the great city of Ottawa. My wife and I had an amazing time riding paths, trails, parks, streets and the neighborhoods with Nora. She made it a lot of fun, with stops along the route she let us know historical facts and answered any of our questions. The Escape bike shop was a welcoming place, staff were friendly. We rode Marin city bikes and they pedaled and rolled real nice, high quality and comfortable to ride. Thanks Escape and Nora for making the bike ride the highlight of our getaway. We will be back!

  • 5/5 Mike M. 2 years ago on Google
    My wife and I enjoyed our 1.5 hour bike tour the most of the 4 tours we did in Ottawa. Our tour guide Sparky was fun and informative. Maria and her team's extra effort was appreciated and the bike quality was excellent. We also enjoyed our coffee and entertainment on the street patio. We will definitely take a longer tour with them on our next trip to Ottawa.

  • 5/5 Jackie & Jim A. 10 months ago on Google
    We had a terrific guided tour around Ottawa which set us up well for the rest of the week on our rental bikes. Great bikes. Great people. Made for a wonderful week of biking despite the weather!

  • 5/5 Melanie P. 10 months ago on Google
    This was our second time renting with them. Experience was excellent! They have upgraded their bikes and it made a big difference. Staff setting up our bikes were SO nice!!!!

  • 5/5 Alicia A. 10 months ago on Google
    What a great company to rent from! :) Whether you are visiting the city or are local to Ottawa and looking to peddle around the core without hauling your own wheels downtown, Escape Bicycle Tours and Rentals offers great service, friendly staff, and well-tuned bikes (and scooters) for you to enjoy. Early in the spring, I decided a tandem bicycle would be a good option for my son (a very reluctant cyclist, but most wonderful copilot) so our family could get back on the bike paths together. Seeing a tandem was for sale at Escape, I reached out to Maria to figure out if renting was the better option before we committed to buying. Quick response, great information, honest commitment about timelines - this was perfect! When my son and I did end up renting, Maria and her team were friendly, welcoming (remembered our correspondence earlier in the spring) and provided a well-prepped bike. After an hour or so of riding, kiddo and I were sold! The rest of the family tried and when we got back to the shop, our mission was complete: we bought the used tandem that was for sale. A quick check up and minor maintenance by the team before it left the shop, and we are now proud owners of a bright red tandem bicycle that you will regularly see cruising the Ottawa Bike Path Network. You'll probably get a happy hello from my cheerful copilot. Great service. Friendly Staff. Well tuned equipment. Highly recommend. Thanks for getting us back on the pathways this summer. Our family is thrilled.

  • 5/5 Jenni W. 1 year ago on Google
    Great scenic bike tour of Ottawa. We saw some historic sights and biked to beautiful parks and along the river. Lovely way to see the town and the staff is great.

  • 5/5 Ken H. 1 year ago on Google
    We had a lovely private tour for the family today. Sparky our tour guide was amazing. She was knowledgeable, fun and very accommodating as we had a couple of kids with us. She also took some amazing pictures. We covered a lot of ground on our 2 hour tour. Thanks again. My kids loved it and I learned a lot.

  • 5/5 Sarah B. 3 years ago on Google
    Rented a bike for one week for my child to learn gears - good quality and ready to go...they loved the bike! Maria was fast to respond by email and flexible on pick up time. Pick up and drop off was friendly, very easy and quick. Would go back again!

  • 5/5 Andriya T. 2 years ago on Google
    We have rented E- bikes from this lovely shop 2 times this past summer and fall. The customer service went above and beyond what I was expecting. Knowledgable and friendly staff! They provided us with a map and pointed out the best routes to take! The ebikes are wonderful! Will be coming back this spring to rent ebikes again! Pay no heed to the fake one star reviews that were posted by ignorant anti-health and public safety mandate occupiers that harassed our neighbours and downtown business owners for 3 weeks Shame on the convoy participants who stooped so low!!!

  • 5/5 Christine C. 3 years ago on Google
    I rented two e-scooters for my wife and I to enjoy around town. Maria was quick to respond by email and over the phone - I asked her a bunch of questions and changed our booking time (she was super friendly). The scooters were fully charged and worked well for the two full hours. We received a quick tutorial on how to use them and the instructor made sure to sanitize the scooter before we set off. I found the experience to be smooth and the Sparks location is great to access downtown routes. It makes more economic sense to hire them for hours over paying per km. Highly recommend this novel small business!

  • 5/5 Rachel W. 3 years ago on Google
    I rented bikes a few times this summer from Maria and loved them so much I bought a bike from them at the end of the season. Maria and the team were accommodating, knowledgeable, and very excited for me to be exploring Ottawa with one of their bikes! Highly recommend renting with Escape to see Ottawa in a different way!

  • 5/5 Svetlana S. 3 years ago on Google
    It was a nice tour. we learned a lot of new things and enjoyed the ride. The bikes were comfy.

  • 5/5 Ben J. 3 years ago on Google
    We have bought end of season bikes from Escape on two occasions now and both times they have been responsive, knowledgeable and given us great deals. We recommend them to our friends looking to buy good quality bikes at reasonable prices.

  • 5/5 Sean C. 3 years ago on Google
    I go to Escape every time I'm in Ottawa to rent a bike. The location is great in central Ottawa. The staff is super friendly and helpful. I'd highly recommend renting a bike there. You won't be disappointed. A+++ service!

  • 5/5 Sachin S. 3 years ago on Google
    Rented an electric bike. staff was helpful and educated me on the features of the bike. They also helped me with a map of ottawa and attractions to visit along the biking path.

  • 5/5 Brad P. 3 years ago on Google
    Excellent! I definitely recommend them for a bike tour.

  • 5/5 Rachelle T. 3 years ago on Google
    Great service and helpful.

  • 5/5 Sagar V. 3 years ago on Google
    They have great bikes. Very comfortable. Maria, the owner is a great person.

  • 5/5 Patt M. 3 years ago on Google
    I rented several bikes from this place throughout the year and always had a pleasant experience every time. The staff is knowledgeable and professional and only care about you having a great experience

  • 5/5 Ligia R. 3 years ago on Google
    Amazing tour through Ottawa. You will learn a lot and have lots of fun. Definitely recommend.

  • 5/5 T 3 years ago on Google
    Rented a couple of bikes last weekend while we were visiting Ottawa. Very reasonable prices, got our bikes ready in a couple of minutes and asked where we were going. We had a day planned to bike down the canal and around Dow's Lake. They showed us how to get down to the trail. We had such a lovely day! What a great activity for social distancing. Will definitely be renting another bike the next time we are in the city. Very professional!

  • 5/5 Ahad B. 3 years ago on Google
    I honestly had a fantastic experience. Went with my wife and our 2 friends, all of us enjoyed it immensely. Dennis was our tour guide, and he did a great job. I would highly recommend the experience. If you have not ridden an e-bike before, and if you want a more relaxed experience, I would also suggest paying for that upgrade. I found that it made the already enjoyable experience, even more so enjoyable.

  • 5/5 Chelsey J. 3 years ago on Google
    My partner and I did the Ottawa Express bike tour with Andrew, and one other person not in our group. We were so impressed with the quality of the bikes which provided such a smooth ride, as well as our tour guide Andrew's knowledge of the city. It was also quite clear that all COVID19 protocols were being strictly followed and the bikes felt incredibly clean. Andrew was awesome and even spent an extra 10 minutes with us by taking us farther up the canal than the tour usually allows (everyone in our group was free to do so and we were a small bunch so it was nice). The fall colours were beautiful and it was a great way to see more of the city than we would have by walking. Definitely recommend.

  • 5/5 Yaseen A. 3 years ago on Google
    Visited Ottawa in early September and this was an ideal way to see the main attractions in the city in an efficient manner while also getting fresh air and exercise. Our tour guide Denis was incredibly kind, patient, and engaging as he planned out the itinerary for our two hour tour. Bikes were in excellent shape and they give you ample time to test them out before embarking on the trips. Highly recommended!

  • 5/5 Christine K. 3 years ago on Google
    As a Family Group of 7, ranging in age from 12 to 80 years we took a 2 hour City bicycle tour with Escape Bicycle Tours a week ago. It was a great experience in all respects. Maria, the operator - owner was extremely helpful from start to finish. Due to the heatwave she offered ahead of time to do the tour outside normally scheduled times - this was a boon. Maria met us both before and after the tour and ensured that everyone was comfortable with the bikes - my husband had success with an electric bike - a new experience for him. She made adjustments to my bike without being asked, to ensure my comfort. All bikes and helmets were almost brand new and excellent brands - more comfortable than my bike at home! The Tour Guide Dennis was wonderful; he took the tour at our pace and took into account our special interests. He was knowledgeable and definitely piqued our interest with the information he shared. A good balance of information stops and cycling. It was certainly a safe route too. I would strongly recommend Escape Bicycle Tours. We will definitely be back to take a longer tour next time!

  • 5/5 Nicole Vander P. 3 years ago on Google
    Excellent tour! I highly recommend booking this. I did this in July 2020 - very safe on the road and very safe for Covid. Saw parts of Ottawa we would have never known about or seen without doing this tour. Very easy bike routes to travel on. My children very much enjoyed it - even my 13yr old! Husband loved it to. We will do it again! Special thanks to our tour guide Sparky - she was encouraging, informed and kept us engaged. Very much enjoyed meeting her!

  • 5/5 Joseph 3 years ago on Google
    I did the Ottawa Highlights tour (3-3.5 hours) with tour guide Hans at the end of August 2020. Prior to the tour, I called and had a chance to talk to Maria (owner) who was very helpful and understanding with any questions/concerns I had. I just want to say that even with the pandemic going on, all staff have been very courteous, respectful, and took all precautions required to ensure everyone was comfortable and safe. I thought the tour was very nice and allowed me to see and learn things about Ottawa I've never really seen before...and this is my 4th time visiting this city! We got to visit cool little neighbourhoods like Little Italy and The Glebe, travel along the Rideau Canal, as well as go into the Quebec side to check out some scenic views! I've been in many tours myself in other cities. You definitely get a lot of value here and I thoroughly enjoyed my time. The next time I'm in Ottawa, I'll definitely check out their other tour sessions and rent a bike on my free time!

  • 5/5 Cass H. 3 years ago on Google
    I was looking for a specific bike during the pandemic and was informed that escape bike tours carried that bike. I was looking to purchase so I reached out to see if/when bikes would become available to purchase. I received a quick response to all my questions. Ad they were not selling their bikes at the moment Maria kept my details. The following month I received an email with the bikes that went up for sale and I was able to organize a time to stop by and try them out. The man that helped me was very knowledgeable and reassured me on my choice of bike. They were even able to customize the bike for me as the seat was too high, they offered to cut it. I added a few accessories and got what I consider a great deal! I had a small issue with the bike after riding it a few times and reached out to Maria and she was very pro active in insisting I come in and look at it. They did the minor tuning required and send me on my way. I wanted to highlight their great customer service, quick response time, knowledgeable staff and great products. Highly recommended!

  • 5/5 sarun t. 3 years ago on Google
    It was a great experience for our group to explore the city in a bike. We were a group of 10 and we used their overnight bike rental facility to explore ottawa in the weekend. Staffs are amazing, bikes are in excellent condition and the location is easily accessible. I recommend it.

  • 5/5 Leah M. 3 years ago on Google
    We went on the 3.5hr Highlights of Ottawa tour with Denis as our guide and had a great time. The trails were mostly flat and the bikes were great. Denis was very knowledgeable about Ottawa history and went at a good pace so the group could take pictures.

  • 5/5 Jamie A. 3 years ago on Google
    This is about a month late, but its better late than never! Escape Bicycle Tours and Rentals is an excellent company! My friends and I rented bikes from them one Sunday afternoon while we did our own tour around. The bikes are in excellent, well-maintained condition. They also had various sizes and they were able to get one for my 8 yr old goddaughter. They provided locks to use in case you would like to leave the bikes somewhere and walk around. The staff were wonderful! I did not get their names, unfortunately. The young man who greeted us was cordial. He was very easy to talk to and he was helpful in explaining the services they offer. The woman who took out the bikes for us was very knowledgeable and made sure that the bikes we had were the correct height and comfort. She also doubly made sure that everything was good with my goddaughter's bike. We asked her for tips on where to go and she marked a printed out map for us to carry around. She knew what streets had construction and readily gave us alternatives to avoid the area. I am more than happy to use their services when I'm in the area once more. Thank you!

  • 5/5 Megan G. 3 years ago on Google
    We rented a tandem bike for the day and it was so much fun! The staff was very helpful and the bike was very easy to use. The prices are very fair and I would love to rent again!

  • 5/5 karen c. 3 years ago on Google
    What a great way to be a tourist on your own town on a beautiful day. We used the tandem bike ( my husband and daughter on it) and explored the city. Great central location and friendly service. Highly recommended for a day out on the town!

  • 5/5 Naureen K. 3 years ago on Google
    It was a great experience. We did the longer tour which after 6 months of 'quarantining' was a little bit of a workout. I've been to Ottawa plenty of times and saw more than I've ever seen in the short tour. All staff were very friendly and helpful. Denis I believe was our guide (apologies if I've misspelled his name) he was knowledgeable had great insights about the city and adjusted the tour based on experience and what we wanted out of it. My friend and I took regular bikes, our husbands both elected to rent e-bikes and had a lot of fun. They were also really responsive to my questions before booking.

  • 5/5 azin a. 3 years ago on Google
    Super friendly and nice staff! The hybrid bike that I rented was also great! I could change the gears very smoothly and the seat was big and very comfortable! They also game me a map and helped me to a cycling trail! 😊

  • 5/5 Emmanuel G. 3 years ago on Google
    (Translated by Google) Very pleasant way to discover Ottawa. The guided bike tour allows you to cover diverse sites and discover other points of view over the city and its hill. (Original) Très agréable façon de découvrir Ottawa. La visite guidée en vélo permet de couvrir des sites diversifiés et de décourvrir d'autre points de vue sur la ville et sa colline.

  • 5/5 Tom L. 3 years ago on Google
    We took the City Express 2 hour tour and it was simply lovely!! The ride was appropriate for beginners as well as for adult bike plus a child attachment mini bike (installed by the Escape team and worked great). Andrew did an amazing job providing both the historic perspective and answering our questions with great patience. A must tour for those who wish to become familiar with the heart of Ottawa.

  • 5/5 Nathalie G. 3 years ago on Google
    I had the pleasure of renting a bike from May to Nov 2020 to commute to and from work. Ottawa/Gatineau are very bike friendly cities and it was a wonderful way to commute and exercise through the Spring, Summer and Fall seasons. The service I received was exceptional. I was able to rent a new model bike and I didn't have to worry about any maintenance, as they took care of that for me once a month for the duration of the rental. The rental price included the bike, helmet, lock and the monthly maintenance. I decided to add on two panniers to allow me to pick up groceries with bike. There is the option to purchase the bike and accessories at the end of the rental period if you wish. The cost of the rental was actually less expensive then taking the bus. I would highly recommend Escape Bicycle Tours and Rental to anyone considering renting or purchasing (try before you buy) a bike. There are several models available, I rented a bike to commute and for fitness, next year I might try a road bike for the first time. Give this awesome business a try, you won't be disappointed! The owner (Maria) is very knowledgeable and her passion for cycling is very evident upon meeting her. She will help you select the best bike for your needs and will happily answer any questions or concerns you might have.

  • 5/5 Natalia P. 3 years ago on Google
    It was amazing experience in Ottawa. Starting from booking the tour, explaining the details, ending with the excursion itself everything was very professional and friendly. We very with 7 years old son and took 2 hours tour. Bicycles are very good, the tour itself is planned very thoroughly to show the most popular tourist destinations and provide the overview of the city. I would definitely recommend it!

  • 5/5 Chris E. 3 years ago on Google
    I lived in Ottawa for two years and the loop that our guide Andrew took us around gave me a completely different perspective of the city as well as a new found appreciation for it. Andrew was a true encyclopedia of knowledge. My girlfriend and I also felt safe the entire trip. Whether you're a local or in town for the weekend, this is the perfect way to experience the city. I will be going back myself!

  • 5/5 Sophie M. 3 years ago on Google
    Bluebird sunny day to see Ottawa at it's finest. Leisurely spin along the most scenic bike paths to get all the best views. Andrew had so much history and local knowledge to share. Highly recommend for tourists or even locals that forget how beautiful this city is from the 600+ km's of bike trails.

  • 5/5 sajith s. 3 years ago on Google
    It was a nice experience to rent out and the escooter ride was amazing👌👌 The guys are so polite and respectful, Specially Mr.David !!! Recommended!!👍

  • 5/5 Tanis C. 3 years ago on Google
    I rented a bike for the day from them. It was easy to find their shop and they were super helpful in identifying a scenic route to my destination when I picked up my bike.

  • 5/5 Jacky H. 3 years ago on Google
    I rented a bike for 1 day while I was in Ottawa this past week and had an excellent experience! I booked online and within an hour received confirmation and information I needed for picking up the bike, from Andrew. On the day of pick up Andrew was there to greet me, the interaction was very friendly and professional. We discussed the type of bike I wanted, equipment (panier, helmet, etc) and he provided me with a map and we discussed routes. The bike was immaculate, this company maintains their bikes extremely well (I own two bikes so I know the maintenance, while required for longevity & function, is no easy task!). All other equipment was absolutely spotless and in "as new" condition. The bike handled incredibly well, and I enjoyed several hours of cycling Ottawa's trails (an absolute joy!). I highly recommend Escape Bicycle tours for bike rentals. I'm sure their tours are equally as good and will given those a try next time I visit Ottawa. Thank you!

  • 5/5 Steve G. 3 years ago on Google
    I rented a hybrid bike for an afternoon ride around Gatineau to take in the beautiful fall colours! The rental process was fast, efficient, and great value. I would recommend to anyone looking for a bicycle rental in Ottawa!

  • 5/5 Suneil D. 3 years ago on Google
    Awesome experience. Group of 4, 3 renting ebikes. The Cube ebikes were the best the group has ridden. Service was excellent. Will rent from here again.


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