Spencers image

Spencers

Jewelry store Clothing store Fashion accessories store Lingerie store Novelty store T shirt store Music store

One of the Top rated Lingerie stores in (Old) Ottawa


Address

Centre, 1200 St. Laurent Blvd., Sp, 165 St. Laurent Blvd, Ottawa, ON K1K 3B8, Canada

Website

stores.spencersonline.com

Contact

+1 833-543-0751

Price rating

$$ $$

Rating on Google Maps

4.60 (139 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 am to 9 pm
  • Thursday: 9:30 am to 9 pm
  • Friday: 9:30 am to 9 pm
  • Saturday: 9:30 am to 9 pm
  • Sunday: 11 am to 5 pm
  • Monday: 9:30 am to 9 pm
  • Tuesday: 9:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (11) staff (7) friendly (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sarah Ellis (. 3 years ago on Google
    Great experience at this store!! One of their very lovely employees, Lily, was kind enough to help me and my friend find exactly what we were looking for, and even gave us advice on what to get. She was super friendly, engaging and overall a prime example of the employee you'd want to help you out in any store.
    3 people found this review helpful 👍

  • 5/5 Raja J. 4 years ago on Google
    Overall this is a great store with a wide variety merchandise whether it be for gifts or for personal purchases they have quite the selection ranging from sex toys, hats, tshirts, piercings, sunglasses, underwear board games, comiccon memorabilia and much more! I was really impressed with the customer service- the staff were very friendly and very helpful in identifying my needs and helping me find what I want. I would definitely recommend a visit. You're sure to find something that you like whether you planned to buy something or not.
    2 people found this review helpful 👍

  • 5/5 Marie Litia B. 1 year ago on Google
    Employees where super helpful and so nice. I would of liked to be there friend haha
    2 people found this review helpful 👍

  • 5/5 Ruth T. 2 years ago on Google
    Spencer's employees are amazing always eager to help customers, very knowledgeable about their products. Somethings are over priced but for the most part everything is reasonably priced.
    2 people found this review helpful 👍

  • 5/5 Wayne K. 1 year ago on Google
    It’s a nice place! Staff are super friendly too. Definitely very inclusive
    2 people found this review helpful 👍

  • 5/5 Liz W. 1 year ago on Google
    Amazing finds, and interesting finds in this store. You really have to look at everything to appreciate all that it sells. Will definitely return as I am sure I missed a lot.
    1 person found this review helpful 👍

  • 3/5 Niall S. 1 year ago on Google
    I love Spencer’s as a customer, been shopping there for years and I love it, however, I decided I’d try applying for a job there since it’s one of my favourite stores. This is where it falls flat for me enhance the 3 stars, I applied in December and at first they only told me I needed A reference which was a battle but I ended getting it but then they ended up saying I required 2 which they never told me until I got my first one. It was a continuous battle of back and forth with them - they never once called me when they said they would I always had to be the one to call them for answers. Someone would tell me that they didn’t get my reference and then a day later tell me they did?? After like 2 months of this tediousness I ended getting declined the job which I’m really sad about cause I would’ve love working there. It’s a shame. I believe it to be a case of poor communication on their part and poor management. I hope they become more organized in the future.
    1 person found this review helpful 👍

  • 5/5 Steven M. 2 years ago on Google
    A great store. Has so much to look at and / or purchase. Pric8jg was ok, and the staff were super friendly and courteous. 3 members were offing help, but not in a pushy way. I don't get to the Mall very often, but it's a given I will end up in there!!! Give it a shot. ***they do have some "adult" things mostly higher up. But if you have kids and you don't want them to see it, I would go in alone or stay away from that section. I'm not a prude, I would look, but I had my 24 yr old daughter with me, so was a little awkward. Not complaining, I think more stores should sell adult stuff. Great work to the team at the store! Thank you 😁
    1 person found this review helpful 👍

  • 5/5 Brian Eng doing his T. 5 years ago on Google
    Great selection of things to buy. It's all over the place. The staff is great. A welcome addition to the mall for sure. There are some risqué stuff there too so be careful if you bring kids to the store.
    1 person found this review helpful 👍

  • 2/5 Dawson M. 1 year ago on Google
    I had a punch card from a while ago for buying items, it was given to me by a previous cashier for when I bought a hat. It's one of those buy 4 get the fifth free. I went back yesterday and got another hat and the cashier proceeds to tell me that they don't offer loyalty stickers for hats? I've literally only ever bought 2 hats there, yesterday was the third and and they tell me the stickers are only for shirts when I have received 2 from hat purchases. Anyways, not a huge deal. But kind of a bummer. I did receive great customer service from one gentleman who got a hat down for me.

  • 5/5 Pierre P. 3 years ago on Google
    Great ace has a variety of products more on the alternative side (not pg) great service, easy to talk to to and very helpful.

  • 4/5 Shayna W. 2 years ago on Google
    Always great stuff, and the staff are always very welcoming and friendly.

  • 5/5 Rami A. 2 years ago on Google
    If you are looking for the perfect gag...they got it

  • 5/5 Vegan E. 2 years ago on Google
    Nice variety of shirts!

  • 2/5 Curran C. 2 years ago on Google
    Customer service was good but all the items had price tags under the current listed price that were lower then what they were asking. The 20$ mug I got had a price tag hidden on it that said 16.99$ for example

  • 2/5 Mabel W. 1 year ago on Google
    Lady manager with red hair told off her staff loudly for not circulating after theyd just came over to me & my friends MULTIPLE times & were very friendly.

  • 4/5 Tracy M. 1 year ago on Google
    I find the self pleasure area inexpensive and very good for people's well being

  • 2/5 v g. 1 year ago on Google
    Went into this location yesterday, overall a fine experience. While nobody asked if we needed help (which I’m okay with), as I was walking out of the store, a lady who seemed to have some authority was telling one of the associates that whenever people are in the “pleasure” section, the associates must “hover” to ensure people are not stealing. This was unnerving to hear as a customer, whether I was shopping in the “pleasure” section or not. I would not want anybody hovering over me. This coaching method is far from okay and clearly some re-evaluation needs to be done.

  • 5/5 Lil S. 9 months ago on Google
    Love the staff, love the store, hate the over priced prices on the products. But customer service is top notch. The staff really go out of their way to help you.

  • 1/5 Marla B. 4 months ago on Google
    I had an encounter with a red/purple hair clerk , i simply asked her a question about the gifts and gags they had & she proceeded to racially profile me & tell me to leave the store if i wasn’t going to buy anything & that the things in the store are self explanatory, i believe her name was roxanne or roxxi, i never had racial discrimination in my 10 years in Canada , i’m very traumatized by this event

  • 5/5 Daniel P. 6 months ago on Google
    Great location to buy band t-shirts and other novelty items!

  • 2/5 Jennifer H. 4 months ago on Google
    The google address takes you to a weird location...is it supposed to be in the St Laurent mall?


Call +1 833-543-0751 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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