‭Howard Fine Jewellers – Official Rolex Retailer & Authorized Servicing Center image

‭Howard Fine Jewellers – Official Rolex Retailer & Authorized Servicing Center

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Jewelry buyer Goldsmith Jewelry engraver Watch repair service Appraiser

One of the Most Reviewed Jewelers in (Old) Ottawa


Address

220 Sparks St., Ottawa, ON K1P 5C1, Canada

Website

howard.ca

Contact

+1 613-238-3300

Rating on Google Maps

4.70 (320 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm
  • Thursday: 9:30 am to 5 pm
  • Friday: 9:30 am to 5 pm
  • Saturday: 9:30 am to 5 pm
  • Sunday: Closed
  • Monday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Howard (46) experience (41) service (28) watch (28) Frank (28) Stephanie (24) Rolex (23) customer (22) years (22) ring (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sean 1 year ago on Google
    Howard's is, by a mile, the best jeweller I've ever been to. Sonja has been consistently one of the most professional, kind, and diligent people I've ever had the pleasure of doing business with. If you need some jewellery - ask for her by name. You won't be disappointed. I came into Howard's a little bit burned by my experience with other jeweller's - customer service can often be lacking if you're not obviously wealthy. Howard's doesn't play that game. They treat you with kindness and professionalism no matter who you are. Sonja's ability to make you feel welcome, to engage with you on a personal level is genuine. That approach has guaranteed I will be a customer for life at Howard's and I'll tell all of my family and friends that it's THE place for any and all fine jewellery. I really can't overstate how nice it is to feel more than just "I bought something there". I feel like I have a genuine professional relationship that I can refer to down the line for all sorts of occasions. It's not "that place I bought some jewellery" - it's "my jeweller". That's a very nice distinction to make. Howard's is pure class from top to bottom. Go there and find out for yourself!
    3 people found this review helpful 👍

  • 5/5 Ravi R. 2 months ago on Google • 23 reviews New
    12 years ago I started my watch collecting journey and started off at Howard’s. Not knowing anything about luxury watches, the salesperson took the time with me to understand what I was looking for and give me advice. That experience I always remembered. Fast forward today as I am celebrating a big milestone I knew I had to get it from Howard’s. Sonja helped me and the professionalism and warmth from the entire staff is second to none. Howard’s is the place to go if you’re looking for that something special!
    1 person found this review helpful 👍

  • 5/5 Dorni50 3 months ago on Google • 3 reviews New
    I recently had the pleasure of visiting Howards Jewelers and I must commend their outstanding service and expertise. My experience was nothing short of exceptional from start to finish. From the moment I stepped into the store, I was greeted warmly by the staff. What struck me most was Frank's unwavering patience and willingness to understand my preferences. He took the time to listen attentively to my requirements, guiding me through the impressive collection of Rolex timepieces. The professionalism and dedication exhibited by Frank, made choosing my Rolex an unforgettable experience. His commitment to ensuring customer satisfaction was evident at every step. I am delighted with my purchase and immensely grateful for the guidance and support provided by Frank and his team. I would highly recommend anyone in search of a Rolex timepiece to visit this Authorized Dealer for an unparalleled experience. -Ian
    2 people found this review helpful 👍

  • 5/5 Stephanie 6 months ago on Google • 16 reviews
    You’ll find phenomenal service and craftsmanship at Howard’s. Stephanie was able to help us dream up and make reality a stunning engagement ring. We were able to check all our boxes and really fine tune what we were imagining. It couldn’t have came out any more perfect!
    1 person found this review helpful 👍

  • 5/5 Daniel S. 1 year ago on Google
    I purchased my Tudor watch about two years ago and have worn it daily since. More recently, I purchased my wife’s engagement ring in September and wedding band in December. I looked around Kingston and Ottawa beforehand and am very happy I chose Howard Fine Jewellers! The level of service you will receive is leaps and bounds beyond what you would receive from a retailer in a mall or online. You are able to see the products in person and make an informed decision, which is a big consideration for me when buying rings or a watch. I cannot thank Stephanie enough for her help! She provided many options for a diamond and ring, returned calls or emails quickly, made appointments easy to schedule, and was genuinely excited for me at each step of the process. Additionally, Stephanie was able to meet our compressed timeline for a wedding band and it is super helpful that a ring can be sized on site! We couldn’t be happier with the engagement ring and wedding band combination and are glad we did not go elsewhere. There are more great things about the customer experience at Howard’s than I can list here. I recommend them to friends and family and look forward to my next visit.
    2 people found this review helpful 👍

  • 5/5 Noah D. 1 year ago on Google
    Security is intense (understandably) but staff is SO kind and inviting! Luxury stores like this are stereotypically “snobby” but that’s certainly not the case at Howard. They didn’t have the watch I was looking for, and despite the fact that they knew I wasn’t going to be making a purchase and continued providing flawless service says it all!
    2 people found this review helpful 👍

  • 5/5 Asher 1 year ago on Google
    Wife and I have been to Howard Jewellers a few times in the past year. From our very first visit, we were well taken care of. Even though we have primarily worked with Frank, the entire team at Howard Jewellers has been welcoming and attentive. Frank has been a pleasure to work with. He was very helpful and understood our needs when we needed to purchase a ring. He made the experience of selecting and customising the ring very memorable. On the day we took the delivery of the ring, not only did the ring look great but we were also surprised with a watch my wife had been dreaming about for some time. Overall, we had a great experience at Howard Jewellers and could not be happier with the service we received.
    2 people found this review helpful 👍

  • 5/5 M E. 2 years ago on Google
    A dream come true. I was finally able to get my first Rolex (a watch that I have admired since I was a child) 3 weeks before my Birthday! I must thank Stephanie who arrange everything with my wife for making the occasion an unforgettable one. She was very knowledgeable, equally enthusiastic and kind. She always made my wife and I feel very welcome. I am really looking forward to coming back for future years to come. Thanks Miso ElGinidy
    2 people found this review helpful 👍

  • 5/5 Christian Des R. 1 year ago on Google
    My experience with Howards has been nothing but exceptional. Given the current environment to purchase a Rolex I knew wait Times would be longer. Frank treated me with a great deal of respect and kindness. The level of knowledge was quite impressive. Every time I would go in the store I was taught something new about gold, diamonds and timepieces. Frank was transparent With me from day one on the length of time it could be to acquire a timepiece all while being respectful and kind. Thank you for the amazing service. Howards is our Jeweller of choice
    2 people found this review helpful 👍

  • 5/5 A A. 1 year ago on Google
    I first entered the store with not very high expectations. That’s when I heard the sales assistant speaking on the phone to a customer, and while watching this interaction, I’ve noticed that the Sonja was very professional in dealing with the customer and not just wanting to hang up. This encouraged me to sit down with her and start the process of building a wish list registry. Although I didn’t have an appointment, this didn’t stop her from sitting down with me, and giving me her undivided attention. I sincerely felt like she cared about building a long lasting relationship, rather than it being a one time interaction. As a longtime watch enthusiast and jewelry lover, this is what I search for in a buying experience, and this is exactly what I felt with Sonja. I can’t praise her enough, but I can guarantee one thing. My future engagement ring / jewelry and timepieces will have to go through Sonja, as she is not an ordinary seller. She provides an unforgettable experience, and really makes the purchase worth while. Thank you Sonja, and looking forward to many more purchases in the future!
    2 people found this review helpful 👍

  • 5/5 Peter G. 1 year ago on Google
    I have been a customer of Howard's for over twenty years. I have always loved premium brands of watches particularly Rolex however with quality often comes cost. Stephanie, however, was great at developing a strategy that enabled my wife and I to purchase three Rolex watches over the years. In addition to the preceding, I have also purchased numerous earrings for family members. Stephanie, as with the watches, made practical recommendations taking into consideration a variety of personal and fashion elements all of which have been winners. I have always found that Stephanie and previously her father, have always guided us in the right direction by providing great advice with all our purchases. Everyone at Howard is extremely knowledgeable about the products which they sell and take into consideration all elements of their customers in assisting them in making an informed decision. I will always be a customer - thanks Stephanie. Peter Glenn
    2 people found this review helpful 👍

  • 5/5 Rosario F. 4 months ago on Google • 6 reviews
    I recently had the pleasure of purchasing a new Rolex from Howard’s and I cannot express enough how impressed I was with the outstanding service and expertise provided by Frank, one of their exceptional salespersons. Frank's extensive knowledge of jewelry and his passion for his work were evident throughout our interaction. He patiently listened to my preferences and requirements, taking the time to understand exactly what I was looking for. His attention to detail and ability to assess my style and taste allowed him to present me with a selection of pieces that perfectly suited me. Not only was Frank extremely knowledgeable, but he was also patient and understanding. He answered all of my questions with enthusiasm, never making me feel rushed or pressured. His genuine passion for his craft and commitment to creating a positive customer experience were evident in every aspect of our interaction. Thank you, Frank, for your exceptional service and for making my experience truly memorable!
    1 person found this review helpful 👍

  • 5/5 Anthony A. 4 months ago on Google • 5 reviews
    This past year I wanted to reward myself for achieving a number of life milestones. Upon reflection I decided that I wanted a Rolex. Unfortunately, getting a Rolex these past few years has been a challenge. In March I called Howard Jeweler to see the watches and I met Jessica. Jessica was the consummate professional and showed me their watches and answered all me questions. While there was nothing available she took my name down. In June I contacted her and she was just as nice as she had been in March and told me that while they did not have what I was looking for they were hoping that supply would increase in the next few months. A few weeks ago, I received an e-mail saying that the model I was looking for was available. When I went to Howard’s to pick it up the watch was ready for me to see and the sizing of it were done right away. The service that I received from Jessica and the staff at Howard’s was first rate. I am very pleased with the watch and I will wear it for many years. My son has already said he wants it when I am ready to pass it on. Jessica, thank you for your help and we shall see you soon.
    1 person found this review helpful 👍

  • 5/5 Michael C. 6 months ago on Google • 3 reviews
    I've been actively looking for a Rolex Deep Sea James Cameron Edition for 3 years. Frank Spagnolo scheduled an appointment with me to review my portfolio, Frank was extremely knowledgeable and an absolute pleasure to deal with. He committed to working with me and put in the effort to secure my dream watch for me. Thanks to Frank, I now own my very own James Cameron Deep Sea Sea Dweller. If anyone in Ottawa is looking for a Rolex watch, connect with Frank. I will definitely work with Frank for my next Rolex. Thanks again Frank!
    1 person found this review helpful 👍

  • 5/5 Mike P. 1 year ago on Google
    Worked directly with Frank and he was exceptional to deal with. Very knowledgeable, friendly and personable. He was able to source a Rolex for me on my wedding date in July. Couldn't recommend Frank or Howards any more. Pure class.
    1 person found this review helpful 👍

  • 5/5 liFERNO 1 year ago on Google
    Stopped today to see the exhibition units of Rolex. Sonja assisted us and shared info on models of our interest. After dealing with a few Rolex boutiques, I can surely say that Sonja is a knowledgeable and attentive sales professional. I definitely recommend to reach out to her if you are shopping for watch or jewellery in Ottawa. Thank you for great experience, Sonja.
    1 person found this review helpful 👍

  • 5/5 Alex H. 9 months ago on Google
    I have gone to Howard over the past couple of years to get my watches serviced and consider them far and away the best jewelers in Ottawa. The staff is warm and inviting and genuinely interested in you enjoying your jewelry. While my experience with many other jewelers has been that they are only interested in you when you while you are buying, this certainly isn't true at Howard. Whether I am there to adjust or service my watches, or simply browsing, the entire team is genuinely friendly and takes time to check in on me and see how I'm doing, always offering me coffee or tea. I also highly recommend Sonja specifically to anyone looking for watches or other jewelry in Ottawa due to her kindness and professionalism. For instance, while I was getting a watch bracelet sized at Howard last week, Sonja overheard me talking about how much I wanted a Tudor Black Bay 54 and how I was unable to find one due to how in-demand they are. To my surprise, and despite the fact that I did not have an appointment with her, Sonja immediately brought me aside and let me know that they had just gotten one in stock and that she would be happy to let me try it on. Sufficed to say I was so happy with how it looked on my wrist that I am now its proud owner! Overall incredible experience.
    1 person found this review helpful 👍

  • 5/5 Moh A. 2 years ago on Google
    I want to thank Sonja specifically for providing me excellent service and getting me the watch that I wanted. First to note, as I feel this was an important trait in how she conducts business and how good her customer service is. This specific watch had some history and a situation occurred which I prefer not to reveal out of respect to everyone's' privacy but in this situation it truly showed Sonja's client/customer loyalty as well as due diligence. Owning a business myself, I highly value what she did and just shows how great her loyalty is. Everything about this transaction I believe was meant to be, everything was extremely smooth and it all worked out in the end. She was not eager for the sale, she gave me all the information I had asked for and was extremely knowledgeable. I also appreciated her opinion as she made a great point regarding this specific watch. Sonja's nothing short of amazing, she communicated with me throughout the whole way and followed up with me after my first initial visit and we were able to conclude everything in a short time frame. She has such a positive, friendly and upbeat attitude and is very down to earth and I am so glad that we worked together in finalizing the purchase of the watch. I will definitely look forward to some of our future and upcoming transactions for not only watches but jewellery as well. Upon finalizing the sale of the watch I had come in last minute as I was tied up during the week. Sonja wasn't expecting me to come in at such short notice but even then she was so efficient in concluding everything from the purchase and didn't make me feel rushed at all, even though the store was near closing hours. She was also acted very promptly for a request I had last minute as well. All the staff at Howard's were very helpful and professional and I highly recommend visiting them for not only watches but for there jewellery as well. Overall an excellent experience and atmosphere. There is a reason for their strong reputation and long history of being so reputable.
    1 person found this review helpful 👍

  • 5/5 Saeed T. 2 years ago on Google
    Great experience working with the staff at Howard. Stephanie has been great and we have purchased a few watches here. Never been disappointed
    1 person found this review helpful 👍

  • 5/5 Shirley Y. 5 months ago on Google
    My husband and I got married last August and we had the honor to receive wedding gifts bought from Rolex and Howard Fine Jewellers. We took a trip to Ottawa to get the watch adjusted and we were able to meet Frank who helped my parents with the purchase of our gifts. The service was exceptional, and the staff is friendly and helpful! A special thanks to Frank for making our special day even more magical!
    1 person found this review helpful 👍

  • 5/5 Chen Lung C. 2 years ago on Google
    I had a wonderful service from Sonja. She is professional, has great product knowledge to share with me. She is always being very patient with my different questions. She made my purchases smoothly with her great customer service. Howard the boss always happy to share his experience which is helpful. From reception desk, the servicing team to the owner. I have been in sales business for over 20 years. Very happy with my experience here. I highly recommend to everyone to shop at Howard Fine Jewellers.
    1 person found this review helpful 👍

  • 5/5 Jacques B. 3 months ago on Google New
    My wife and I wish to express our appreciation for the pleasant experience and the considerate attention we received from Jessica who advised us for our purchase of diamond stud earrings. After her thorough explanations, we confidently proceeded with our choice. It was pleasant to see her on the 3 succeeding when we were in the store. We felt that we had received personalized attention and « special treatment ». Thank you Jessica!
    1 person found this review helpful 👍

  • 5/5 Craig S. 2 years ago on Google
    When I was looking for a Rolex to celebrate a special family milestone, Stephanie and her team at Howard Fine Jewellers provided a level of service that I was NOT able to find in my hometown of Montreal. Simply put, it was well worth the 2 hour drive and I cannot be more thankful for the excellent communication and gorgeous watch. It is no wonder that they have been around for so many years and I would highly recommend their business to anyone looking for a fine watch or stunning hand crafted jewellery, all made on location.
    1 person found this review helpful 👍

  • 5/5 X L. 11 months ago on Google
    Excellent products, excellent service, and, most crucial excellent taste. A gem in town. Thanks a lot to Frank, who is very experienced and has a keen eye for beauty. Frank can find the perfect match for my mother-in-law, my husband and me. We are all very impressed with his excellent sense of aesthetic and colour combination. It was a very satisfying, happy and no pressure experience with Frank and the whole team.

  • 5/5 pokemom 1 year ago on Google
    Thanks so much for the impeccable service! All of the staff here are knowledgeable, professional, and helpful. Stephanie and Frank went above and beyond to help me acquire a gorgeous new Rolex for Christmas. I also purchased my husband's Rolex here and they continue to exceed our expectations! They truly love to make their customers happy. Thanks Howard Fine Jewellers! We are lucky to have your family run such a luxurious 5 star establishment here in Ottawa. Merry Christmas!

  • 5/5 Jeremy Thomas G. 4 months ago on Google
    I recently popped into Howard's Jewellers for some watch support. The staff was absolutely fantastic. They entire team was helpful, kind, and just so easy to communicate with and they made the experience overwhelming easy. We will be going to HJ for our future needs, even though we don't live in Ottawa. What a great team.

  • 5/5 Matt 11 months ago on Google
    Fantastic!  The business is amazing to work with, a wonderful team of professionals and a great atmosphere. This is a family owned and operated store that started out in the Ottawa area in the late 60’s that has grown along with the community it serves.  I am proud to report that none of this appeal has been lost with the passage of time, this will be immediately apparent to you from the moment you walk in the door.  The greatest indicator to me of a healthy and robust culture is a staff who have worked together for many years. Without doubt, my experience as a customer was directly influenced by a group of employees that has been invested in by a management team that very much cares for and about for its people.  The depth of knowledge of this team exceeded all of my expectations.  Aside from ensuring that I was welcomed, what really stood out to me was the attention to detail that took place.  Everyone that I spoke with really took the time learn about me, ensuring that I was appropriately matched with a product that actually suited my needs over one that was simply being sold.   It was this this degree of care that not only made my experience memorable and enjoyable but one that will see me as a returning customer for many years.  Should you find yourself in the Ottawa area, a visit to this business is a must and will be well worth your time.

  • 5/5 john g. 7 months ago on Google
    Just returned from an incredible trip to Ottawa to pick up my Rolex at Howard’s. The whole experience from start to finish was flawless. Sonja provided an amazing customer experience. The entire staff was welcoming and extremely professional without a hint of pretentiousness. I loved the expertise, coupled with a very genuine sales process. Having worked in retail for many years I truly appreciate great customer service. Thank you so much for an excellent experience. I love my watch!!!

  • 5/5 Izabela T. 8 months ago on Google
    I have been using Howard’s for over 10 years. I moved to BC and tried other high end jewellers but nothing even comes close to the quality, customer service and experience that you receive from Howard’s. I save all of my high end pieces for them to service and purchase exclusively from them :)

  • 5/5 Wendy W. 1 year ago on Google
    This is where you want to go for exceptional sales and service. Of course they have beautiful watches and jewelry, however for me it has been about making what I have more wearable. I have had a chain shortened, a ring rhodium plated and single earring turned into a pendant, all of which was done top notch. Special thanks to Stephanie who suggested turning the pendant sideways and to Alexandre for outstanding customer care.

  • 5/5 Martina N. 2 years ago on Google
    My experience here, with Stephanie was great and I would highly recommend. Made a change to my ring which I absolutely love! Got my ring elsewhere but will definitely be getting my band and future jewelry from here :)

  • 5/5 Rob 1 year ago on Google
    Just made my first purchase from Howard’s. Sonja K. Was able to get me a Tudor Pelagos FXD. A really hard watch to find. It looks amazing on my wrist. She spent the time to talk about further items I’m looking for in the future for a milestone birthday I have this fall. Let me try on a bunch of showcase watches to get a feel for them. Just a pleasant experience. The entire Howard’s team are great. Looking forward to my next purchase from them! Highly recommend them.

  • 5/5 Thuyet D. 1 year ago on Google
    I’m very please with the service from Howard’s team. Drop by last week to visit Frankie. He assist me with a surprise tennis bracelet for my wifey. She absolutely love it so much. Can’t ask for a better knowledgeable team. Thank you so much for assisting me with all my jewelry and watches . Will definitely be coming back again soon.

  • 5/5 Matt S. 2 years ago on Google
    I’ve been a customer of Howard’s for many years. While they have beautiful jewelry available I’ve personally used their services to design unique pieces. I'd encourage anyone to think about this as an option at Howard’s. Most recently, I worked with Stephanie to design an heirloom piece, and step by step she helped me translate a basic idea to an improved design and construction. The end product was fantastic and the experience of getting there was great. My experience has been that Howard's will stand behind what they make and sell whether it is new construction or an estate piece. An issue has only arisen once, but when it did, there was no issues which was a huge relief. If Stephanie is not available, don't worry. This positive experience of care and diligence has been a common theme in my customer experience. Others I've dealt with, like Frank, have shown similar care so you'll likely be well served regardless. Without a doubt I'd work with Stephanie and/or Frank again.

  • 5/5 George G. 2 years ago on Google
    What a great experience I had when I visited Howard’s Jewellers with my wife. I highly recommend them. Frank is a great knowledgable sales professional and we were very happy dealing with him. We had a great time chatting with Stephanie who we felt that we knew her for quite some time :) Extremely Happy with my purchase experience at Howard's. They treat customers like VIPs. Thank you

  • 5/5 Sarah W. 1 year ago on Google
    Can't recommend Howard's enough. I had inherited an engagement ring from a relative that was in rough shape, and could not be fixed short of being completely re-cast. My fiancé and I chose to have a new ring custom-built based on the old ring, and the folks at Howard blew us away. New ring is exactly what I was looking for, and is a perfect mix of the old ring's style with some more modern elements. Jess and the rest of the team were so helpful and kind, and made the whole process a dream. Many thanks to these folks!

  • 5/5 Michael A. 1 year ago on Google
    I've had multiple experiences with the amazing team at Howard Jewellers over the past three years, all of which have left me feeling that they are true professionals who are genuinely hard working and go above and beyond to make the client happy, even when through no fault of their own things get a little tricky. Adam is very knowledgeable and skilled at the technical aspects of watch maintenance, Sladjana is very friendly and gave me some helpful advice, and I want to say a huge thank you to Stephanie for being the reason I'm typing this review with a stunning new Rolex Explorer on my wrist. This business has earned my trust for years to come. Highly recommended!

  • 5/5 Patrick D. 1 year ago on Google
    My partner and I had a great experience with Howard Fine Jewellers. The staff are extremely knowledgeable, friendly and very accommodating. We worked with Stephanie and Frank for months to find and customize a ring, and it turned out perfect. Highly recommend for anyone in the market for an engagement ring - they were fantastic!!

  • 5/5 Gabrielle B. 2 years ago on Google
    I want to say a big thank you to Sladjana and the team at Howard! I recently purchased a vintage Cameo ring from an online seller based in New York, and was looking to get it resized here in Ottawa. Earlier in the day, I had gone to another jeweller here in Centretown and the experience had left me with a bad feeling. I wound up calling Howard to get a second quote and am so happy I did. My ring was resized in under 24 hours (very fast!) and came with a complementary jewelry bag. Pricing was very reasonable too. This was my first major jewelry purchase (to celebrate some exciting career news) and even though Howard was not the original vendor, the level of service they provided went still above and beyond. Thank you again to Sladjana! I’ll be back in the future.

  • 5/5 Mark R. 2 years ago on Google
    Sladjana at Howard Fine Jewellers did it again!!! Exceptional service that always makes you feel welcomed and appreciated. Thank you so much. 5 star service to go along with a beautiful shop. I can’t wait to go back for more!

  • 5/5 Todd L. 2 years ago on Google
    I decided a little over a year ago that I was ready to purchase my first Rolex. The second I met with Stephanie at Howard Fine Jewellers; I knew that I was in good hands. After several visits, emails, calls, texts and configuration changes, Stephanie delivered the perfect watch! She is extremely knowledgeable, patient, kind, funny and professional. Howard’s strikes the perfect balance of luxury, sophistication, and casualness. I would highly recommend Stephanie and Howard’s to anyone in the market for luxury jewellery. I’m a client for life!

  • 5/5 Brittany P. 3 years ago on Google
    I was one of the winners of Bank Street's Share The Love giveaway. I took home the Sparkle prize - I chose the 14k White Gold Beaded Hoop Earrings. They are absolutely stunning & I am very thankful. Every staff member I met was very friendly & extended their congratulations. They really made me feel welcome, and the owner even stated that I "am now part of the family," - you simply can't beat that customer service! I appreciated the beautiful wrapping as well. I highly recommend!

  • 5/5 Claude L. 2 years ago on Google
    Howard's Fine Jewellers on Sparks Street in Ottawa is not just a store, it is an experience where Howard, Stephanie and a team of expert international jewellers helped us design and create a fresh water pearl ring and earrings nestled in white gold, capturing the essence of the symbolism behind the jewels. They are kind and courteous, professional and proud of their work. Passionate about their art, they consulted us and involved us every step of the way and on delivery date, greeted us with joy and a champagne toast for the occasion. Lovely! Our thanks and appreciation for a job well done! Monique et Claude

  • 5/5 Rob F. 5 months ago on Google • 1 review
    The five star reviews are real. This is a multi-generational family business and the owners and staff are friendly, engaging, knowledgeable and, most importantly, they genuinely value their clientele. They exceed expectations, and this is based upon what I’ve experienced every visit I’ve made going back decades, from with Howard and now his daughter Stephanie and her associates, some of whom have been with them for many years. Their specialty is in luxury items which are long-term purchases and, as a family business, they can provide a continuity that really works to your advantage. They treat you like they want you to be a customer for life. Their product support is next level, TBH, truly exceptional, they stand behind what they sell. In my case my purchase date was 13 years previous and yet I was treated no differently than had I bought the watch yesterday. They went above and beyond, which is high praise, but well deserved.
    1 person found this review helpful 👍

  • 5/5 Carlos P. 3 months ago on Google • 2 reviews New
    If I could give 6 stars I would. I can’t say enough about my amazing experiences over the years at Howard Fine Jewellers. Both Stephane and Frank have always been superb when it comes to my jewellery and watch purchases. They have always treated me like family and I’ve had nothing but positive experiences every time I stopped in even if it’s just to say hi. The knowledge and years of experience show! Carlos
    1 person found this review helpful 👍


Call +1 613-238-3300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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