Beechwood Animal Hospital image

Beechwood Animal Hospital

Animal hospital

😠 I don't understand all the great reviews. Doesn't anyone care about the enormous amount they pay to the vets for treatment at Beechwood Animal Hospital. Otherwise great service! People often mention staff, appointment, Beechwood, time, care, Animal, Hospital, people, good, vets,


Address

266 Beechwood Ave., Vanier, ON K1L 8A6, Canada

Website

www.beechwoodah.com

Contact

+1 613-748-9820

Rating on Google Maps

4.60 (369 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 4 pm
  • Saturday: 9 am to 2 pm
  • Sunday: Closed
  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: staff (31) appointment (25) Beechwood (22) time (18) care (16) Animal (13) Hospital (13) people (12) good (12) vets (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tim E. 4 years ago on Google
    I don't understand all the great reviews. Doesn't anyone care about the enormous amount they pay to the vets for treatment at Beechwood Animal Hospital. Otherwise great service!
    6 people found this review helpful 👍

  • 1/5 Felipe M. 2 years ago on Google
    Almost got our dog killed due to their incompetence. Better avoid this place. They misdiagnosed our dog which caused him to be in pain and starving for over 5 months. He had a tennis ball stuck in his guts which we told them about. Still they claimed nothing was found in the x-rays. The dog kept vomiting for months unable to process food and his health was rapidly deteriorating. We finally took him to the emergency animal hospital where they immediately detected the foreign object and removed it. Not recommended.
    4 people found this review helpful 👍

  • 1/5 Christy L. 4 years ago on Google
    My cat died there and we still don't know what happen to her. They wanted to do more test (which is pricey) and we ended up paying more than a thousand of dollars for nothing. My cat spent 2 days and a night (with no staff supervising at night). I should have bring her elsewhere but this place was the closest location. The staff is nice but that's about it.
    4 people found this review helpful 👍

  • 5/5 Natalie N. 2 years ago on Google
    My poor fur baby was acting off so I was about to get an appointment within a few days. The vet and techs are amazing, they made recommendations and helped my doggy get better. Prices are a little up there, but can you really put a price on family when things need to get done? They did an amazing job with details, explaining everything and follow-up.
    3 people found this review helpful 👍

  • 1/5 Tim T. 4 years ago on Google
    Brought our beloved 3 year old cat who was sick. They extorted 1000 from us off the top before they would even look at her. We left her there overnight and they called the next morning saying she had to be put down because she was suffering. What we know now is that she could have been saved, it was mild kidney failure; but the Vet just wanted those $$$. I say this because they ran tests on her they knew didnt have anything to do with her illness; they took our money and threw away our cat. These people only want your money. DO NOT TAKE YOUR PETS HERE.
    3 people found this review helpful 👍

  • 5/5 Gregory B. 4 years ago on Google
    Once upon a time I had a feline medical emergency, a nearby vet was too busy for me. So I called Beechwood Animal Hospital. They squeezed us in the same day and I’ve been taking my fur babies there ever since. All the veterinarians and technicians are exemplary. They’re sympathetic, empathetic and true animal lovers. I drive halfway across the city just to go here. I won’t trust my animals with anyone else who herd you through like animal walmart. I can’t say enough good things about this veterinarian clinic and hospital. The last time I was there a patient was crossing the rainbow bridge...it was touching to see even the staff crying. That shows they actually care.
    2 people found this review helpful 👍

  • 2/5 Anibal P. 3 years ago on Google
    I am really disappointed with the clinic. I tried to get an appointment over the phone my pup had a sprained leg and in excrutiating pain. I needed to get some medicine for him, either a pain killer or an anti-inflammatory. The needs where immediate. I was offered a 4:30 over the phone appointment, but the impossibility to get the required medicine. The attendant was more eager to get my credit card number in order to schedule such appointment, that I refused, it defeated the purpouse of immediate action. I even asked if there was a cancellation, but then told there was a waiting list of over 10 people. Funny I thought, waiting list? Wasn't there an appointment available at 4:30 pm still? They still didn't want to do it, and they probably lied. How can you have still available spaces when there is a 10 people waiting? I have usually been treated very nicely and in a humanae manner, but I feel the attendant Kim was simply reluctant to take an extra step to help, but to charge its fees. Not good!!
    2 people found this review helpful 👍

  • 5/5 Melanie B. 1 year ago on Google
    The staff are always super friendly and accommodating. We’ve brought our dog to four different animal hospitals in Ottawa, and Beechwood is by far the best
    2 people found this review helpful 👍

  • 2/5 David R. 1 year ago on Google
    I have been a client for 24 years and 4 pets have gone here,and 2 years ago this would have been a 5 star rating. Over the last year I have noticed that they care less and less about the actual treatment of the pets and more and more about how much money they can get from you and policies that seem to change week by week. My dog has had a standing prescription for allergies with Beechwood and I had an appointment set up for his annual check up in 2 weeks but needed a refill of his allergy meds (this was done 3 weeks ago). I was told that their policy won't allow for that and I needed an appointment to see the vet. I explained that I had one coming up that was made 3 weeks ago and that Dr.Julie had placed a note on my file for exactly this reason, as this happens every year and my dog is 7. I was told very snottily that they need 48 hours to even get a prescription, which was not true as I received the one 3 weeks ago in 4 hours. Was then told, I won't get any without an appointment. I asked when their policy changed within the last 3 weeks, at which point I was told either make an appointment or you won't get the meds. Again, I have an appointment coming up on the 21st and as per Dr. JULIE, I dont need an appointment for this. I said, so he just has to suffer, and the response was, "Yes", without an earlier appointment. I have asked them to switch my file to a new vet. Once a company starts randomly choosing policies, it is downhill from there.
    2 people found this review helpful 👍

  • 5/5 Chatter C. 8 months ago on Google
    Me and my husband moved to Ottawa just a couple of weeks ago, and we had 3 cats. Unfortunately, a couple of days ago my most senior cat, Nora, started acting strangely. I called and booked an appointment for the following day, and the receptionist, Emily, was absolutely lovely and calming. They had an appointment open up for same day, and I rushed my old lady there. Tragically there was a mass in her abdomen, and at 19, there was only one call to make in that situation. All of the staff were fantastic and so kind. I will be bringing my other cars here, for any medical need they have. Nora lived 19 long, loved years. And will be missed terribly.
    1 person found this review helpful 👍

  • 5/5 Joel B. 4 years ago on Google
    As first time clients one must put down a deposit. Dr. Erin Hayden is very knowledgeable, friendly, and clear when discussing ones pet and treatments.
    1 person found this review helpful 👍

  • 1/5 Kevin Q. 2 years ago on Google
    This company had the audacity to try and charge me for medication that wasn’t even used. When questioned about it, they removed it reluctantly from the bill. Today, we were told that the appointment would cost $75. When I got to pick up the cat the showed a bill for $150. What was the difference? Medication that they gave again without consultation. We paid it, but don’t think we will continue business with them. I feel like that are being shady to get extra money for medication that they don’t even talk about.
    1 person found this review helpful 👍

  • 5/5 Kelsey F. 11 months ago on Google
    Fantastic service. Kind and compassionate. Prices are a little steep but you get what you pay for. Dr. Nightingale is the best vet in ottawa (personal opinion but he’s amazing!)
    1 person found this review helpful 👍

  • 2/5 Chantal H. 1 year ago on Google
    Since Dr.Sandos opened at St-laurent her Beechwood hospital is not the same. Secretary has an attitude so not professional. Ambience is not the same. Sad as we loved going to see Dr Sandos she is awesome but now we never get an appt with her,Secretary gives us appt with different doctors and we only find out when we get there.
    1 person found this review helpful 👍

  • 5/5 Lysandra R. 3 years ago on Google
    Great vets, mostly women
    1 person found this review helpful 👍

  • 5/5 Vicki L. 1 year ago on Google
    We've been going to Beechwood with our menagerie for over 7 years, and our little guys have always gotten excellent care. The vets are very knowledgeable, always discuss the various options in detail with us, and support us in doing what is best for our animals....especially with our guys that had/have chronic health issues. It's obvious that they and the whole team love our pets, and they are always ready to be there for them.

  • 5/5 Bernie M. 4 years ago on Google
    It broke my heart for what we had to do but the staff were so kind and understanding.

  • 5/5 Cassie A. 5 months ago on Google
    I’m so happy that I stumbled upon this animal hospital.. The staff and the doctors are compassionate, honest and amazing. Even though we lost our pet, you all went above and beyond to help us remember our dear Sally. Thank you!

  • 5/5 Amanda M. 4 years ago on Google
    This is by far the best vet I’ve ever been too! All the vets I have met are very thorough in their explanations and very patient. I have a dog who has HIGH anxiety at the vet and I have never once felt rushed during our appointment. They always do a follow up call to check in on your pet and will answer all your questions! The customer service is exceptional and I am so happy I found this vet for my dogs needs. Zion is in great hands here :)

  • 5/5 Dane M. 4 years ago on Google
    im new here and i chose this place. good vibes. well trained staff. my pooch liked the ladies. so we will be back.

  • 5/5 Josee D. 3 years ago on Google
    I adore the staff at this vet office. They're all wonderful, both to the owners and the pets. My(very shy) cat is super comfortable here, which says something incredible, given hed usually run away from a stranger the moment he saw them. The vet I was seeing is also phenomenal at explaining what's happening, and answering any questions I had.

  • 3/5 Emily M. 2 years ago on Google
    I'm actually a little disappointed in this animal hospital. I use different vets, depending on who is available, and have found each one to be knowledgeable and friendly. The building is clean, and the location is great for me. However, one of my dogs was bitten by a tick, and I called to ask about getting her tested for Lyme disease. I went in for the appointment and paid the standard $90 to see a vet, only to be told it takes six weeks from the time of a bite to do the test. I would have rescheduled my appointment if that information had of been shared with me. Furthermore, my pup was limping (which was the reason for wanting to do the Lyme treat), but the vet didn't see anything, and I wasn't allowed in the building where I would have been able to point out the exact spot. The limping got worse so I went back three weeks later and paid $750 to have an abscess drained, that had been building up since that first appointment. I know vets are expensive, but after speaking to other dog owners, they've also been unhappy with the prices at this animal hospital.

  • 5/5 Marisa B. 7 months ago on Google
    I was very impressed with how friendly all the staff are there, and the great care they took with my furry family member 🐾💗. Also how reasonable the cost was for everything!

  • 5/5 Sophie O. 2 years ago on Google
    As always, great service. I drive from the west end to keep coming here.

  • 5/5 Edmund W. 3 years ago on Google
    Its My first Time using This establishment. Very Nice Staff and call backs are on time to see how the Little Fur Patient is doing. Mulligan is Doing Much better after his very prompt service to get him on Medicaitons. I would recommend the Beechwood Animal Hospital! 💜

  • 5/5 S K. 2 years ago on Google
    I consider myself very fortunate to have been able to secure a spot at this clinic for my pet. The staff are so very warm, kind, generous with their time, and welcoming. They are knowledgeable, about their products, and spend as much time as is required to answer questions one might have. The vets, and assistants, are as reassuringly gentle, patient, and generous with their time, aside from being excellent doctors of course. A heartfelt thanks to all at the clinic.

  • 5/5 nicolas n. 8 months ago on Google
    Great staff , professional doctors, been with them since 2006 , Dr. Sandos has taken care of my 4 pets for many years, she's very caring about her patients. Love the follow up after the appointment.

  • 1/5 Kati B. 1 year ago on Google
    Stlaurent location is FAR WAY BETTER than the Beechwood location. Beechwood location are not considerate at all with your time or your worry towards your animal. I have been told that I would be called after 30 minutes by the vet for the results of my cats analysis and had to call them 4 hours later for an update. I had an appointment BOOKED and I was then told they would call me an hour later and never received a call. I feel so uncared for and have no idea on the things I can do to help my animal. I feel as though my money has gone to waste as I didn’t even receive a proper conversation nor feedback on how my animal is doing or what I can do to help. Money is gone to waste now but never going back there again.

  • 5/5 Justice J. 1 year ago on Google
    When I first moved to Ottawa, Beechwood Animal Hospital was the closest. I ended up making them my primary vet. Every experience and interaction I've had with either of their locations has been outstanding. The nicest and most helpful people are all at Beechwood or the St. Laurent location. Sadly, I'm moving out of Ottawa though. If it was feasible to drive all the way to Ottawa for this vet I would, but an 8 hour drive is far. Regardless, I would highly recommend everyone to go to the Beechwood Animal Hospital. If they are still taking new patients I would hurry, they're all amazing people. Thank you for helping me keep my dogs healthy and helping in every way possible!

  • 5/5 Kenzie B. 1 year ago on Google
    Best veterinary services ever, they go above and beyond and have always been so kind and loving towards me and my pet hedgehog. I Highly recommend their services. *Update: Shortly after having to put my hedgehog down I not only received a sympathetic email, but also received a card in the mail hand signed by each Beechwood staff member. The card with filled with lots of sweet, personal messages. I cannot express how much I have appreciated the Beechwood team. They made a very sad experience extremely comforting and showed immense kindness to me. I consider myself lucky to have found such a wonderful vet.

  • 5/5 David C. G. 9 months ago on Google
    On January 6, I had to put asleep my beloved Duchess due to failing organs from old age. The staff were compassionate, caring, and did everything right. At no point did they take Duchess to the back room - everything was done in the room with us present. I mention this point in particular as I had to put Duchess's sister asleep a year ago at a different veterinary clinic. There, they took Countess away from us for over 15 minutes as they administered a sedative. This was heartbreaking as she was with strangers when she was undergoing that aspect of the procedure. Anyways, Beechwood Animal Hospital did it all right. They followed up by sending me a beautiful condolence card signed by all staff and a paw print from my dear Duchess. Thank you to all the staff of Beechwood Animal Hospital.

  • 5/5 Tori V. 9 months ago on Google
    Very kind caring staff. I had to put down a very sick cat, I felt very bad that I could not afford to pay all the hospital fees but the staff made me feel ok about a very tough decision. Thank you for caring.

  • 5/5 Rita E. 2 years ago on Google
    Beechwood Animal Hospital has been taking amazing care of my dog Bonnie for the last 3 years. I am so grateful to have their compassionate and competent team caring for my little fur baby!

  • 5/5 Cassandra Olliffe (. 1 year ago on Google
    They are pretty amazing. They do payment plans. I will always recommend them to anyone I speak to about my experiences Iv had when my boy was sick.

  • 5/5 C J M. 2 years ago on Google
    They treat our pets like their own. They do exotics - a rare find in Ottawa. The staff are always friendly and caring. They take the time with each person to ensure they know how to do follow up care on their pet. Dr. Hayley is AMAZING!! This practise is worth finding.

  • 5/5 Tira H. 10 months ago on Google
    Best service I have had in years! I have a dog reactive bully breed and he was treated with so much love and care. I cannot recommend this vet enough. All of the staff is friendly and accommodating. Amazing amazing amazing!

  • 5/5 Krista B. 1 year ago on Google
    I love this place, I visit the satellite location on St Laurent,. The staff and vetenarians are so lovely and kind and so good with my cat Bailey. I highly reccomend them😊

  • 5/5 Anik S. 3 years ago on Google
    The team at BAH is amazing. They saved our Yorkie's life 5 years ago, and thanks to them, he is 10.5 and thriving. Because of his health complications, I am extremely nervous when I bring him in, but they never make me feel like I am overreacting, or being a burden. You can also tell they love animals so much. They are so kind and gentle with our poor scared pup. This is why when we adopted a little rescue girl, I decided on BAH for her too. Service is great, prices are fair, and we have never been "upsold" anything unnecessary. Thank you BAH!

  • 5/5 Jennifer June S. 3 years ago on Google
    Very knowledgeable and friendly staff who do a fabulous job of keeping my Siamese healthy and happy - helping me find alternatives when he was having a bad reaction and following up to ensure that things are going well for my little fur baby. I was even sent recipes for making some tasty treats for my kitty who is on a very strict diet for his hyperthyroidism. How creative! Thank you!! I appreciate all that you do ❤️

  • 5/5 jaja 4 years ago on Google
    The care my dog and I receive here is stellar. I'm so grateful I found them. The staff are caring, attentive and accommodating. Plus, they've never used high-pressure sales tactics to upsell me on products and services. They tell me what their recommendations are and let me decide for myself. World-class vet clinic all the way!

  • 5/5 A. K. 3 years ago on Google
    Gandalf not feeling good but getting good help now - Beechwood Animal Hospital have always been so good to my beautiful old son's Gandalf ❤

  • 5/5 Deanne C. 3 years ago on Google
    Dr. Hayden is so sweet and takes the time to explain everything. She truly cares about your furry family member.

  • 5/5 Matthew M. 3 years ago on Google
    Wonderfully staff. Friendly, polite people, took their time explaining everything very pleased with there services.

  • 5/5 Lesley M. 3 years ago on Google
    Wonderful staff and vet for our pet. We are extremely pleased with their services and knowledge.

  • 1/5 Tina Levasseur h. 3 years ago on Google
    They didn't call me or email me with a estimate. So I called elsewhere

  • 5/5 Stephanie P. 3 years ago on Google
    Very friendly and knowledgeable staff :)

  • 5/5 Baichen Z. 3 years ago on Google
    (Translated by Google) The environment of this pet shop is very good. The last time I took my cat to see the nail problem doctor was very professional. It helped to comfort and also helped my cat to perform some other small checks. It was very considerate. A little regret is that you need to make an appointment in advance, and the opening time is unique. The environment of this pet shop is very good. The last time I took my cat to see the nail problem doctor was very professional. He helped to comfort him and also performed other small checks for my cat. A little regret is that you need to make an appointment in advance, and the opening time is unique. (Original) The environment of this pet shop is very good. The last time I took my cat to see the nail problem doctor was very professional. It helped to comfort and also helped my cat to perform some other small checks. It was very considerate. A little regret is that you need to make an appointment in advance, and the opening time is unique. 这家宠物店环境卫生很好,我上次带我家猫咪去看指甲问题医生很专业,帮助安抚并且还帮我的猫咪进行了其他的一些小检查十分贴心。一点点小遗憾就是需要及时的提前预约,而且开门时间比较独特。

  • 4/5 andy b. 3 years ago on Google
    Kindest and most loving vets and techs.

  • 4/5 April B. 3 years ago on Google
    It was a difficult experience for me not the hospital's fault but my cat died and I had to bring her there and just hand her over to them at the door it was a horrible experience which is really because of covid.

  • 5/5 Stephen H. 3 years ago on Google
    Amazing service

  • 5/5 Steve S. 3 years ago on Google
    Close by, good people

  • 5/5 Brad T. 3 years ago on Google
    Dr. Inkpen and the BAH team are great. They got me in on short notice today and much like my other visit with Dr. Inkpen, I walked away thinking I got the appropriate plan for care at an honest price point. Friendly, efficient and reasonable care for my animals.

  • 5/5 Ev.M. V. 4 years ago on Google
    The best place in the world

  • 5/5 Cheryl H. 3 years ago on Google
    They truly love what they do and it shows. I feel welcome and they take the best care of your pet and give great advice. I recommend them excellent and thank them for all they do.

  • 5/5 Greg H. 3 years ago on Google
    The staff at Beechwood Animal Hospital are approachable, professional and friendly people who genuinely care for your animals. I brought my cats there for years because they were our friendly neighbourhood vets, but even after moving out of the neighbourhood I still go back. Thanks to everyone there.

  • 3/5 MUSHIE K. 3 years ago on Google
    Called for a desprette issue for my rabbits id would like to know if she is expecting soon so i kan bring her in to safety wow because of covid ^19 _/$ Not accepting New client They said Possibly in a fiew Weeks lol thats y i gave 3 stars I walked by plz put sign up then if not accepting clients would help

  • 5/5 Chantelle R. 3 years ago on Google
    💚

  • 5/5 Jean-Marc J. 4 years ago on Google
    Service is impeccable! Sérénité, is à 5yr old black and white domestic cat with chronic asthma. I want to say Thank you! She is thriving. She goes through maybe 3 asthma attacks a month. Compared to 10 attacks a day. I truly believe in Beechwood Animal Hospital. They came well recommended and they're my First pick for vets. Due to a proper diagnosis, an effective treatment plan at a reasonable cost!

  • 5/5 Kate G. 4 years ago on Google
    Very nice staff, been going for almost a decade. Super caring people.

  • 5/5 Craig P. 4 years ago on Google
    Awesome caring professionals!!!

  • 5/5 Chloee B. 4 years ago on Google
    I have been a client since September 2019 and am extremely happy with the quality of advice and expertise including the care the vets and techs have for animals! 100% recommend! They helped my 3 month old with diarrhea problems and now he is all good!

  • 5/5 Ginette G. 4 years ago on Google
    Excellent

  • 5/5 Danielle M. 4 years ago on Google
    Amazing staff!

  • 5/5 Charlotte L. 4 years ago on Google
    I live in Orleans, but I will never stop going to the Beechwood Animal Hospital. I unfortunately had to put my dog down last week, and though it was one of the toughest and saddest experiences I’ll ever have, the people at Beechwood Animal Hospital were so amazing and sympathetic. You can tell each and every one of the people who work there truly care about what they are doing to help our pets! I am so thankful to have had such caring people look after not only my dog, but my family as well.

  • 5/5 Veronika F. 4 years ago on Google
    Super friendly staff!

  • 5/5 Adam F. 4 years ago on Google
    This is not our regular vet, but they gave us an appointment when our cat was in need and treated her and us great.

  • 5/5 sketchley80 4 years ago on Google
    Very kind and caring staff!


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