2/5 David R. 1 year ago on Google
I
have
been
a
client
for
24
years
and
4
pets
have
gone
here,and
2
years
ago
this
would
have
been
a
5
star
rating.
Over
the
last
year
I
have
noticed
that
they
care
less
and
less
about
the
actual
treatment
of
the
pets
and
more
and
more
about
how
much
money
they
can
get
from
you
and
policies
that
seem
to
change
week
by
week.
My
dog
has
had
a
standing
prescription
for
allergies
with
Beechwood
and
I
had
an
appointment
set
up
for
his
annual
check
up
in
2
weeks
but
needed
a
refill
of
his
allergy
meds
(this
was
done
3
weeks
ago).
I
was
told
that
their
policy
won't
allow
for
that
and
I
needed
an
appointment
to
see
the
vet.
I
explained
that
I
had
one
coming
up
that
was
made
3
weeks
ago
and
that
Dr.Julie
had
placed
a
note
on
my
file
for
exactly
this
reason,
as
this
happens
every
year
and
my
dog
is
7.
I
was
told
very
snottily
that
they
need
48
hours
to
even
get
a
prescription,
which
was
not
true
as
I
received
the
one
3
weeks
ago
in
4
hours.
Was
then
told,
I
won't
get
any
without
an
appointment.
I
asked
when
their
policy
changed
within
the
last
3
weeks,
at
which
point
I
was
told
either
make
an
appointment
or
you
won't
get
the
meds.
Again,
I
have
an
appointment
coming
up
on
the
21st
and
as
per
Dr.
JULIE,
I
dont
need
an
appointment
for
this.
I
said,
so
he
just
has
to
suffer,
and
the
response
was,
"Yes",
without
an
earlier
appointment.
I
have
asked
them
to
switch
my
file
to
a
new
vet.
Once
a
company
starts
randomly
choosing
policies,
it
is
downhill
from
there.
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