Parking arrangement is not convenient Complicated signs and numbers system, nurse stations that got no one to answer phone calls. Worst of all, a long-term resident is paying $40/months for the private unlimited Internet access WiFi only. He must dial a guest code on his tablet in order to establish connection in a time-limited session that goes away after he closes the screen, as if he were guest. Today he can't connect at all during our visit, the guest code is no longer valid. On Sunday, there's no IT staff on duty and no one could come for help with that. The management is outrageously cheating on a poor 95-year old veteran, treating him miserably, and offered no compensation for the failed service

It seems like money is the driving factor for this establishment. They do not care about residents, their families or their staff. It’s better than some of the other options but not sure I would recommend to anyone considering staying there or working there. Despite only getting more money, they have decreased the quality and quantity of food meaning that some residents simply won’t get a meal. Also who makes people pay $12 to visit their dying relatives? And $12 for the staff aiding your dying relatives? They simply do not care. Money money money

One of the better places you could place a senior family member for care. To bad the government can't figure out that long term and end of life care is just as if not more important as regular health care. You have to hire and pay more people to do the care. And pay them well. Do that because it will be you who suffers most when your time comes...

I am giving this residence 5 stars for their outstanding staff and care. I never personally met the staff, but I knew they were the right ones for my great aunt when I saw some of them. I want to thank the residence for the care and love they gave to my great aunt. She passed away last month but I know she had a great life and you guys made it better for her. Thank you once again ☺

Better than average care for seniors and convalescent.There are many on site services to aid in rehabilitation and health maintenance. The PSWs, almost universally, are wonderful, caring and hardworking men and women. That said, I find that caregivers have to remain on top of any medical issues. The institution medical team does not seem always to be on top of changes in the resident's ongoing physical issues and any new medical issues that arise. I cringe at what could happen to a mentally incapacitated resident if someone were not in place to advocate for him or her.

Love what the Perley does, with my experience as a PSW, I recommend the Perley for anyone who needs a placement in long term care. They really do care for the residents and does a lot to make them feel at home. The Rideau building is veterans which it is nice.

An awful place to send your love ones. My uncles items were stolen, his medication misplaced and the worst being when I get a phone call about being handled roughly by staff. Does anything get done when requested? Nope. The staff are rude and inattentive. Stay away.

The Perley is the best Senior’ Care Home for Veterans and Civilians. The staff are excellent and provide wonderful care. The facilities are good, and all rooms are singles with their own sink and toilet. My wife was a resident for 6 years, and if I require care this is where I would wish to be.

My mother stayed here for several months while recovering from surgery and it was the best place she stay in during her long recovery. The rooms were clean, there were several areas for socialization, they provide tons of good food (expect the veil stew which everyone hates), and most of the staff were very friendly and helpful. There were some issues such as confusion on medication, not enough PSWs being brought in, and poor communication between shifts, but overall this has been the best long term care facility we've encountered and my mother would be willing to stay here again if needed.

My husband, who spent 29 years in the navy, Edgar MacDonald, is in long term care at the Perley. He has dementia & Alzheimer's but is doing ok. It is a veteran's place & a real nice place to be. He likes it there & the care is exemplary.

My mother is a patient there and the service is unbelieve, the staff are polite and are excellent with my mother and other residents there they truely care for the residents there. They have activities and have other things for the residents to do. They have BBQ.s in the summer, have music gatherings. If you can get one of your loved ones in there I HIGHLY RECOMMAND IT!!!

ABSOLUTELY FANTASTIC. Caring professional friendly helpful staff....

My friend Gib McElroy and his wife Terry both live there. They love the place and all the wonderful staff! Thanks so much for taking excellent care of our seniors, they way they deserve to be. Great job, much to be proud of with the environment you all work so hard to create there!

Lots of activities to do to pass the time while you’re recovering from your surgery, very well maintained place, great staff, great nurses and beautiful people (patients) to talk too

Great care and consideration for my Dad, who is a 97 year old Vet. Thank you to all of the Perley staff and volunteers for your efforts and the happiness you brought to him during a very difficult time in his life.

Very nice place with amazing staff. Great stuff.

Old people home, veterans only. Excellent care for elderly.

The best place for elderly!!!

Great staff , clean and quiet. My step dad had excellent care. Very good home

On a visit hear went to eat at Cafe the girl working on Wednesday February 8th at about 1pm told us she has no cheese out to make grilled cheese then tells us oh you if you want chicken burger ill need to cook it you could tell she was just lazy and didn't want to do her job they should not have staff like this in a place like this a horrible attitude and just paying her to do nothing but tell people the food we order is not available if she has to cook it someone needs to check this person out send someone in she doesn't know and try this with her then you can see for yourself thanks but no thanks and to top that off parking hear is horrible and they make you pay for it that is not cool at all

Between my mom's items being stolen, laundry constantly going missing, being handled rough by staff, been given wrong medication, being attacked by another patient, parking lot not being maintained to the point that my wife and others have slipped and fallen, not being g given dinner- I would not recommended having your loved ones stay in this location.

A Great place for Veterans And their spouses to retire, great support staff, and activities for the elderly such as Church, MINI-golf,... etc.

Excellent staff and services!

My two great-grandmothers Myra Russell and Claudia Caldwell McAllister were both taken care of here in their last years of life. The employees took great care of them :) thank you so much

Watched staff leaving about 10 minutes ago and the three were clustered together not practicing social or physical distancing. Given what's happening in the city at other long term senior care facilities I am disgusted. Completely unacceptable behavior.

I have worked at Perley, I am a volunteer now, I had three family members live there over the years. FIVE STARS

Charged $10 for anything over 30 min of parking and would not validate my parking even though I was there to use services provided in the building. I recommend using local street parking if you most use any services in the building.

I only go there for my Assessment only for that . My accident war in 2017

Trash place to work at... This place is where your career goes to die.