3/5 Stephanie M. 1 year ago on Google
I
would
give
this
clinic
a
zero-star
rating
if
I
could,
but
the
exceptional
doctors
there
outweigh
my
negative
comments.
My
family
doctor
of
more
than
6
years,
who
is
an
amazing
physician,
changed
his
practice
location,
so
eventually
I
followed
him
to
this
clinic,
which
I
really
despise
with
a
passion.
Simply
put,
the
clinic
is
a
zero,
but
doctors
there
are
5
stars.
First
and
foremost,
when
you
call
this
clinic,
there’s
never
anyone
to
pick
up
the
phone
and
it
doesn’t
matter
what
time
you
call.
That
said,
the
clinic
looks
very
rustic
inside
and
out…
I’m
not
too
shabby
about
the
aesthetics
of
a
medical
clinic,
but
let’s
just
say
that
this
clinic
specifically
could
seriously
use
much-needed
improvements.
In
this
regard,
the
way
the
interior
is
designed
makes
that
there
is
no
room
for
privacy
when
talking
to
front
desk
staff.
It
is
configured
in
a
way
that
the
other
patients
in
the
waiting
room
can
hear
the
sensitive
information
disclosed
between
the
receptionists
and
the
patients.
Speaking
of
the
receptionists,
let’s
just
say
that
they
make
coming
to
this
clinic
a
miserable
experience.
The
fact
that
the
clinic
already
looks
miserable
to
begin
with
certainly
doesn’t
help.
However,
I
have
to
give
credit
where
credit
is
due,
after
getting
to
know
my
doctor’s
receptionist
a
little
bit
and
getting
accustomed
to
her,
and
vice
versa
—
I
would
say
she’s
bearable
and
doing
her
best,
I
guess…
Maybe
I’m
too
used
to
the
efficiency
of
the
receptionists
at
my
doctor’s
previous
clinic.
Last
but
not
least,
payment
methods
and
out-of-province
patient
fees.
I’ve
never
been
to
a
reputable
establishment
that
doesn’t
accept
Interact
payments.
This
clinic
only
accepts
cash
and
that
makes
it
look
very
dodgy…
Also,
this
clinic
imposes
exorbitant
fees
on
out-of-province
patients,
specifically
Quebec
patients.
At
my
doctor’s
old
clinic,
they
charged
QC
patients
$60
per
visit,
whereas
this
clinic
charges
$85—which
is
ridiculous,
in
my
opinion.
To
avoid
all
the
shenanigans,
if
you
are
a
QC
patient
make
an
e-transfer
before
your
appointment.
All
in
all,
I
am
saddened
that
my
doctor
has
moved
to
this
location,
but
because
I
have
been
with
him
for
so
long,
I
deal
with
it…
My
3-star
review
is
because
a)
my
amazing
family
doctor;
b)
the
bearable
receptionist;
and
c)
compared
to
some
medical
clinics
and
the
healthcare
system
in
Gatineau
I
am
always
reminded
that
there
is
worst
out
there.
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