Global Pet Foods Bank St image

Global Pet Foods Bank St

Indoor lodging β€’ Pet supply store β€’ Pet friendly accommodation

πŸ‘πŸ‘ I found the staff very helpful and informative. I am able to aquire items here that I can not get anywhere else. People often mention staff, Great, helpful, friendly, service, great, store, selection, products, knowledgeable,


Address

1176 Bank St, Ottawa, ON K1S 3X9, Canada

Website

bankst.globalpetfoods.com

Contact

+1 613-422-6741

Rating on Google Maps

4.50 (159 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10β€―am to 8β€―pm
  • Thursday: 10β€―am to 8β€―pm
  • Friday: 10β€―am to 8β€―pm
  • Saturday: 10β€―am to 6β€―pm
  • Sunday: 11β€―am to 5β€―pm
  • Monday: 10β€―am to 8β€―pm
  • Tuesday: 10β€―am to 8β€―pm

Featured Reviews


Frequently mentioned in reviews: staff (32) Great (14) helpful (12) friendly (11) service (10) great (10) store (9) selection (7) products (7) knowledgeable (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Deborah R. 6 months ago on Google
    I found the staff very helpful and informative. I am able to aquire items here that I can not get anywhere else.
    4 people found this review helpful πŸ‘

  • 1/5 Elizabeth M. 2 years ago on Google
    Unfortunately I did not have the opportunity to shop at this store as it has recently closed due to difficulty obtaining stock.
    4 people found this review helpful πŸ‘

  • 1/5 Jay R. 9 months ago on Google
    Bad attitude from staff. Very condescending towards customer questions. Overheard them bad mouthing an older lady after she had left the store. I used to come here for food for my dog but I will take my business elsewhere. Very bad attitude from the shorter older woman with blonde/orange hair, and a lack of energy from another employee there whoes name I did not know. She had arm tattoos. A very nice selection of products however my son found me another Global location I will go to by Hunt Club. Shameful.
    4 people found this review helpful πŸ‘

  • 5/5 Regan Y. 1 year ago on Google
    satisfied experience with care of every employee there. Everyone has passion to service costumer. And help on individual pet needs. πŸ‘πŸ»
    3 people found this review helpful πŸ‘

  • 5/5 Jonathan O. 2 years ago on Google
    I would highly recommend this place for all of your pet needs. I went in looking for some new food for our Chihuahua (as he has gone off his current raw food diet). Instead of purchasing a variety of foods to see which ones he likes; they gave me samples of a few different kinds of dog food. The employee who helped me was very knowledgeable and kind. I will definitely be back to purchase our pets food in bulk!
    3 people found this review helpful πŸ‘

  • 5/5 Shane 2 years ago on Google
    Excellent chose of products. Friendly staff that spend the time and are passionate about animals. Awesome service !!!!!
    3 people found this review helpful πŸ‘

  • 4/5 sam w. 2 years ago on Google
    Glad the previous owner finally left, and the folks here so far have been wonderful, but Bank St wont be the same without Donna. I hope all the existing customers understand the previous staff miss them and the new folks only want to continue to make your pets happy<3
    3 people found this review helpful πŸ‘

  • 5/5 Vivienne C. 1 year ago on Google
    The nicest staff ever! I came here with my 3 month old puppy looking for new kibble and some toys. The staff was very accommodating and super knowledgeable. I was given many samples of puppy kibble and felt no pressure to buy anything. They have a huge variety and had everything I was looking for. If I lived closer I’d honestly go here all the time with my dog!
    2 people found this review helpful πŸ‘

  • 5/5 J Y. 1 year ago on Google
    Very friendly and helpful staff, willing to greet all pets as long lost friends. Lots of great products at reasonable prices. My puppy is partial to the Primal branded products, and gets his here.
    2 people found this review helpful πŸ‘

  • 3/5 Vicky L. 1 year ago on Google
    Shop has gone through a lot of changes over the last couple years. It used to be my go to, but then stop having any stock whatsoever. This being said, it see6m to be on the up and up again
    1 person found this review helpful πŸ‘

  • 5/5 Hanifa Y. 3 years ago on Google
    I really like the owner/manager's vibe. She's honest, practical, and down-to-earth. I've never had a problem here, and I've been going for years. They have what I need and will order in anything I require. Their shop girls are unpretentious too. It's just a smooth customer-service experience and that's with all the guidelines we have to follow too.
    1 person found this review helpful πŸ‘

  • 5/5 Jazz L. 5 years ago on Google
    Meg makes us stop by whenever we pass on our walks. She loves all of the staff, which makes sense because they are all lovely, knowledgeable people. Great selection.

  • 5/5 Rosalita 1 year ago on Google
    Absolutely excellent experience shopping here. Blair was extremely knowledgeable and helpful. I highly recommend everyone to go here. Thank you very much for your help.

  • 5/5 Suzanne B. 5 years ago on Google
    Friendly staff. Great variety of products.

  • 5/5 Danielle C. 5 years ago on Google
    Always quick to custom order. Thanks!

  • 5/5 Andrew G. 5 years ago on Google
    Great helpful staff

  • 5/5 Chris W. 5 years ago on Google
    Awesome staff

  • 5/5 JerryJeff H. 5 years ago on Google
    Exceptionally friendly staff, fantastic selection. Staff are also knowledgeable and helpful with suggestions. Really feels like a small town store with amazing amounts of options. Worth going to and also they work with a great rescue network. Top notch

  • 4/5 Adriana C. 5 years ago on Google
    I came in to buy a knitted cat toy for my neighbor's cat, Godzilla: he is my friend. Here to my surprise, there were two cute, beautiful cats waiting to be adopted. The service was great. Thank you.

  • 5/5 Sebastien B. 5 years ago on Google
    Staff is very helpful.

  • 5/5 RoboticDucks 5 years ago on Google
    Great and friendly staff! Prices are a little steep but it's because it's good quality stuff that your animals should be fed. Everything is well organized and very clean.

  • 5/5 Vee R. 5 years ago on Google
    The great pet store just passed Lansdowne park and all the while staff seem friendly enough. All the usual fare for dogs and cats

  • 5/5 Cailey M. 2 years ago on Google
    Really helpful staff and a wide range of food options for my cat.

  • 4/5 Chris 1 year ago on Google
    Friendly staff and great deals on winter coats.

  • 4/5 Jared D. 3 years ago on Google
    Very friendly service, high quality food options.

  • 5/5 Harvey B. 5 years ago on Google
    Great to have a well stocked pet shop in the neighborhood. Friendly, knowledgeable staff, and good treats for my dogs

  • 5/5 Frank K. 1 year ago on Google
    Excellent place to get all yr pets needs .kind an informative staff.

  • 5/5 Ruth B. 1 year ago on Google
    They are so helpful and pleasant and happy to serve. I am liking this place a lot.

  • 5/5 Stephanie D. 1 year ago on Google
    Amazing and friendly staff. Super helpful on the phone and when I arrived in person!

  • 5/5 Jordan I. 1 year ago on Google
    Great selection and very friendly and helpful staff members! This is my go-to pet store!

  • 1/5 Vanessa N. 4 years ago on Google
    I always come to this place but I think from now it'll be my Last choice! The cashier was coughing, with the mucus on her nose and without Any protection at all! Her mouth was not covered and it is supposed that sick employ shouldn't be working! What kind of cleaning is there in this place??????

  • 5/5 USER U. 4 years ago on Google
    My dogs throw their cute little faces into their food bowls so hard I can hear it from the other side of my apartment, needless to say they like their food.

  • 5/5 Laurel B. 3 years ago on Google
    Staff are very friendly and helpful. Wide range of toys/accessories/food for pets. Love shopping here.

  • 5/5 Allie B. 3 years ago on Google
    Love this place. They have the best food selection, the staff is great and they always have super cool toys for my animals ☺️

  • 4/5 Peter D. 3 years ago on Google
    Great staff, got my pooch a couple of wonderful birthday gifts.

  • 5/5 Robert E. 3 years ago on Google
    Donna and the gang are absolutely great. Very knowledgeable, courteous and professional. They make everyone feel right at home. Many thanks everyone.

  • 5/5 Patrick H. 3 years ago on Google
    Great options for pet supplies! The staff are great, too.

  • 5/5 Julie 4 years ago on Google
    This is a beautiful big store filled with quality items. The other great thing about this store is that the people working there really know their stuff and are super helpful. I also notice that they support local rescues and to me community support is important.

  • 5/5 Ally D. 4 years ago on Google
    I'm a new cat owner and they spent a genuine amount of time helping me navigate all the different foods/brands my cat could eat. I told them I would sit on the info they gave me and come back in a week. Went back today and met a different worker. Boy, was she friendly and welcoming!! Amazing customer service who want the best for the pets and the owners. Thank you to all the staff here for your amazing assistance!!

  • 4/5 Maggie L. 4 years ago on Google
    I buy my cat food and toys here. There is a kong toy my cat loves and I can only find it here. I like that this place is right along the bus line, which makes buying a big bag of cat food easier. I signed up for their rewards program to earn free pet food. I prefer this place over some of the bigger chains.

  • 4/5 Erin R. 3 years ago on Google
    Very friendly staff☺️

  • 4/5 Meg H. 3 years ago on Google
    Very nice staff.

  • 4/5 Timothy L. 3 years ago on Google
    Good kind service

  • 5/5 Marko D. 3 years ago on Google
    Great products! Friendly staff

  • 5/5 hbs 4 years ago on Google
    Nice staff. My cat enjoys their food.

  • 3/5 John H. 3 years ago on Google
    Great for pricing on last Tuesday of the month. Maybe wise to order in advance.

  • 5/5 Christine Johnson D. 4 years ago on Google
    Great service, product choices. Reasonable prices and sweet visiting pets🐾

  • 5/5 Sharon L. 4 years ago on Google
    Good service good πŸ• food

  • 5/5 Marianne G. 4 years ago on Google
    I FOUND GLOBAL FOODS FOR CATS TOTALLY AWESOME ESPECIALLY HELLIE GREAT PROFESSIONAL PERSONAL AWESOME SERVICE

  • 5/5 David D. 4 years ago on Google
    The staff are great, the selection is very good. They also help adopt out cats.

  • 5/5 Richard L. 4 years ago on Google
    Great store for pet supplies

  • 5/5 S. B. 4 years ago on Google
    Great choice and variety and friendly service.

  • 3/5 Lauren C. 4 years ago on Google
    Weird layout and very cramped

  • 5/5 Heather B. 4 years ago on Google
    Know what your pet would need

  • 4/5 Pierre T. 4 years ago on Google
    Quality pet food

  • 5/5 Thomas A. 4 years ago on Google
    Smokey-Lou and I have been coming here for 10 years. She has not had a pig's ear yet that she didn't like. The staff always have something extra. Dawgs can't go wrong here.

  • 5/5 Heather S. 4 years ago on Google
    Friendly staff, wonderful selection of wet food.

  • 1/5 Erin H. 4 years ago on Google
    Manager here has an excessively loud, abrasive voice. A courtesy call to say you were putting my special order on the shelf would have been appropriate given I had already explained I would definitely be in to get it once I was back in town. Bad customer service experience considering I have been supporting this store for several years.

  • 5/5 michael g. 5 years ago on Google
    Great products and wonderful staff!


Call +1 613-422-6741 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Accessibility
    • βœ— Wheelchair-accessible entrance
  • Service options
    • βœ“οΈ Kerbside pickup
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping

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