Lady Dive Tours image

Lady Dive Tours

Tourist attraction Tour operator Tour agency Bus tour agency

👍👍 Wonderful and amazing experience! The kids loved it very much .The tour was on time and extremely well run, with very professional and friendly staff. We learned so many fun facts about Ottawa, both explained perfectly in English and in French. Our tour guide was willing to answer any questions or d... People often mention tour, Ottawa, guide, city, time, great, experience, good, recommend, informative,


Address

44 Sparks St., Ottawa, ON K1A 0R7, Canada

Website

ladydive.com

Contact

+1 613-524-2221

Rating on Google Maps

4.30 (502 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 8 pm
  • Wednesday: 8:30 am to 8 pm
  • Thursday: 8:30 am to 8 pm
  • Friday: 8:30 am to 8 pm
  • Saturday: 8:30 am to 8 pm
  • Sunday: 8:30 am to 8 pm
  • Monday: 8:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: tour (81) Ottawa (37) guide (28) city (23) time (19) great (17) experience (16) good (15) recommend (12) informative (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Prabhakar A. 2 years ago on Google • 235 reviews
    Wonderful and amazing experience! The kids loved it very much .The tour was on time and extremely well run, with very professional and friendly staff. We learned so many fun facts about Ottawa, both explained perfectly in English and in French. Our tour guide was willing to answer any questions or doubts we had. The amphibious bus was amazing The views from the river are stunning, you cannot get this special perspective of the city any other way! So very worth it! Highly recommend!
    4 people found this review helpful 👍

  • 1/5 sangi t. 4 years ago on Google
    Extremely disappointed in the experience with Lady Dive tours. This was our first time in Ottawa as a family. The tour guide on the hop on hop off tour had a very thick French accent. She spoke too fast and not loud enough for us to even hear where to get off! We missed all of the tourist attractions we wanted to go to, as she did not announce the bus stops clearly. It was a complete waste of our time and money, as we were only in Ottawa for one day. I will not be recommending this tour bus to anyone. In addition, the lady on the Rideau Canal cruise was clearly racist and lacked crowd management skills. She yelled at my mom for not standing in line (we are Indians) while a bunch of tourists (group of white people) in front of us were standing as a group.She only asked my mom to move out of all the people who were standing in groups. She created a scene and embarrassed us in front of the other tourists. Again, extremely disappointed in the customer service. I live in Toronto and I always believed that Canada was respecting and open to other cultures. I am upset that my family got to see this side of Ottawa on their first visit. I do not recommend using this tour bus if this is your first time traveling to Ottawa. Time of travel: August 13, 2019 - 10.30 am tour bus Rideau Canal Cruise - 4.30pm ride.
    2 people found this review helpful 👍

  • 5/5 Wagner G. 4 years ago on Google
    (Translated by Google) Lady Dive began her tour of the city of Ottawa-Gatineau in 1999 with her very popular and exclusive Amphibus vehicle. In 2002, it bought Oak Road and its Double Decker buses. Always concerned with pleasing its clientele and offering a complete line of high quality products and tours, in 2009 it bought the Bytown Trolley and Canuck walking tours. This makes us the unique destination in Ottawa for all types of tours. #heartingtheworld recommends @casalconhecendoomundo on Instagram (Original) O Lady Dive iniciou seus passeios pela cidade de Ottawa-Gatineau em 1999 com seu veículo Amphibus muito popular e exclusivo. Em 2002, comprou a Oak Road e seus ônibus Double Decker. Sempre preocupada em agradar a sua clientela e oferecer uma linha completa de produtos e passeios de alta qualidade, em 2009 comprou os passeios a pé Bytown Trolley e Canuck. Isso nos torna o destino único em Ottawa para todos os tipos de passeios. #casalconhecendoomundo recomenda @casalconhecendoomundo no Instagram
    2 people found this review helpful 👍

  • 4/5 Geri S. 6 months ago on Google • 170 reviews
    We had a wonderful tour on the Hop On Hop Off bus. We just stayed on. Excellent your guide. Very informative. We were so excited about going on the "Duck Boat" as soon as we got off the bus tour. Unfortunately, when we got to the kiosk we found out it had been cancelled due to mechanical problems. They had tried to call to let us know. It is better to be safe than sorry I know, but the disappointment was huge. Thankfully they caught the problem.

  • 5/5 Z P. 4 years ago on Google
    Great, very nice and friendly. Get a tour for city as well as water. Our guide Marine was amazing .
    1 person found this review helpful 👍

  • 5/5 Meaghan D. 8 months ago on Google • 6 reviews
    We went on a double decker bus tour as an end of year class trip, and then brought friends from out of town on Lady Dive. Samuel was our guide both times, and we had a great experience on both. Samuel and Captain Keith were both so friendly and knowledgeable, we all learned so much and the kids made amazing memories.
    1 person found this review helpful 👍

  • 5/5 Roland B. 1 year ago on Google
    I loved the tour and guide; it was a fun day on the water and land. The unique view from the water level is always excellent; we usually see it like this. I love that the tour is bilingual! Exploring my city!
    1 person found this review helpful 👍

  • 5/5 Gillian K. 1 year ago on Google
    Etienne and his team delivered an exceptional experirnce for my Front Office staff. We were tourists in our own city, and the content presented by our guide, Samuel, was incredible! Andre, our driver was fantastic also! A "must do" for anyone in this beautiful city - tourists AND locals!
    1 person found this review helpful 👍

  • 3/5 C S. 1 year ago on Google
    Showed up early for our time slot and they asked if we'd like to join the tour that was just leaving as they had open seats available. We took them up on their offer not realizing the back seats wouldn't be as good as the front seats. We missed most of what the tour guide said as the engine was so loud we couldn't hear her. The tour was still fun but I wish we would have waited as we would have gotten seats at the front closer to where the tour guide was standing.
    1 person found this review helpful 👍

  • 5/5 Michael G. 1 year ago on Google
    It started with an idea to enjoy the wonder that is the capital of Canada , unsuspectingly devolving into calamity. My tour group purchased 6 lady dive tickets for $200 entrusting lady dive, knowingly expecting a bus tour but unknowingly walking into the arms of a succubus business strategy. Our tour was to start at 3:30, we arrived punctually at around 3:20. Unfortunately rain descended upon the city with ferocity likely provoked by bad omens. Umbrellas flew, bodies hit the floor. We planned on seeking shelter in the bus, but the inside was full. Like a sign from the gods(old and new), the rain transformed into hail as the government issued warnings to the population of Ottawa to seek shelter from the vicious storm. We called lady dive for a refund but we were met with the unreasonable gate keeping. He refused to refund us even prior to the start of the tour, despite being unable to enjoy the tour due to the hail. I suspect he had our $200 earmarked for a fancy purchase. I’m spinning from the anger and quite honestly I’m dizzy from it. I hope to be made whole one day. The silver lining to the situation is that my pursuit for justice will bring me the satisfaction of victory. My life now has new meaning and I feel revitalized and ready. Edit: they refunded me, I will be spending the money on crocs and premium medication.
    1 person found this review helpful 👍

  • 1/5 Malu M. 1 year ago on Google
    This location is a major letdown, to put it simply. I'm writing this comment based on my own personal experience as well as the experiences of seven other families that travelled with me. We booked tickets for this lady dive tour last week, and we drove all the way from Quebec just for it. When we arrived, the company informed us that they are unable to let us in due to some technical issues, which was a huge disappointment because they did not inform us about it. I strongly advise against purchasing tickets for these trips because the customer service and everything about this place just sucks! Please, if the employees don't know how to deal with customers, I respectfully request that you fire them and shut your company off.
    1 person found this review helpful 👍

  • 5/5 Daljeet S. 2 years ago on Google
    Awesome ride. Highly recommended. It is always busy . Try to book a day before.
    1 person found this review helpful 👍

  • 5/5 Bambina M. 2 years ago on Google
    Went to Ottawa on Sept 2, 2021 and rode lady dive Amphibus @1:45 pm. Amazing tour bus both land and in waters. The driver was so friendly and the tour guide was very informative. Superb service for the 1st time tour in the City of Ottawa. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Linda A. 2 years ago on Google
    Very informative tour guide knew her facts seen many interesting places and buildings including the prime ministers residence.
    1 person found this review helpful 👍

  • 5/5 Huguette J. 4 years ago on Google
    Very interesting tour of the city of Ottawa.
    1 person found this review helpful 👍

  • 1/5 NAT W. 4 years ago on Google
    Why would anyone risk their lives by trusting this company who have caused many to die ? This mode of transportation has been a disaster in many locations in North America.
    1 person found this review helpful 👍

  • 3/5 Farah A. 5 years ago on Google
    People on the bus are way too loud, we couldn't hear or stay connected with our guide. The bus was stuffy with no air conditioning, it was raining outside so we couldn't open the windows. The rain was pouring on my sister in law from a crack in the roof. The view was nice. Interesting facts but as i mentioned we couldn't hear the guide from the talkative people. It was a good tour but not great
    1 person found this review helpful 👍

  • 5/5 Kieve J. 8 months ago on Google • 94 reviews
    Had great fun with this hop on hop off tour. The host was pretty good and knowledgeable about various monuments. Only grow is she missed to mention some of the best views of the parliament hill while moving to Gatineau. As with these open top bus tours, you hardly go again unless you're with someone who's new to town.

  • 4/5 Nikunj S. 9 months ago on Google • 76 reviews
    Excellent customer service. Good speaker. Good information.. just one suggestion, please slow down the bus when you are nearby that short bridge or just warn the people In advance. Otherwise, someone could face a fatal accident especially while taking selfie

  • 5/5 Keith S. 7 months ago on Google • 59 reviews
    We went on the amphibious bus tour of Ottawa. A great experience and tour guide was good. Saw all the sights in Central Ottawa. Meeting point is very central and easy to find. Highly recommended

  • 5/5 J C. 10 months ago on Google • 41 reviews
    Great city tour both on land and waters, Captain. keith did an amazing job, an experienced captain. Our kids had really good time and our little cute dog was enjoying the fresh breeze on the river! Little expensive but worth the tour, the tip made the situation bit awkward towards the end.

  • 5/5 Sarah B. 8 months ago on Google • 32 reviews
    Fun thing to do when visiting Ottawa. Time went by fast for the tour, wish it was a bit longer. Tour guide was informative and fun. Kids enjoyed the experience of becoming a "bus boat".

  • 5/5 Khj_afsaneh A. 9 months ago on Google • 16 reviews
    We bought ticket for amphi bus on last week but it was cancelled due to weather, we finally got tickets again yesterday, we arrived 45 minutes earlier but finding parking for the car took us 35 minutes 😁 It was really amazing experience and a great memory for my kids . The staffs was really nice and knowledgeable.

  • 5/5 Tanjina S. 2 years ago on Google
    The lady dive tour is very interesting and informative one. If anybody is going first time in Ottawa and want to see some main attractions in short time this is recommended one.

  • 4/5 Tyler T. 1 year ago on Google
    A fairly quick one hour tour where about 30 minutes are spent on land and 30 mins on the water. The guide we had was very good, and offered all of his facts in both French and English. The only issue I had was there wasn't any A/C on our bus so the bus got pretty hot during the tour.

  • 5/5 Usama T. 3 years ago on Google
    Good bus ride to see Quebec city high level

  • 5/5 Brij B. 4 years ago on Google
    They are the best! I an from India.. My wallet was dropped in the bus and I had no clue where I dropped it... I thought I have lost it and came back Home. But, their staff called me and gave me my wallet back which had good amount of cash and credit cards too. They shown what integrity mean! A big thank you! 🙏🙏there charges are very low and they ensure to show all the city with a very funny and friendly guide. I would have given them more than 5 stars if there was an option!

  • 4/5 Sandra W. 6 years ago on Google
    The tour guides were great, very energetic and knowledgeable! Learned some great things. The amphibus tour gave me great shots from the Ottawa River and the double decker bus had great stops and information.

  • 3/5 Debra M. 5 years ago on Google
    It was just ok. Could have been longer. Not a bad experience however

  • 5/5 Christine G. 2 years ago on Google
    Thank you to the tour guide. Friendly and very informative. I was so pleased about how many areas that we went to.

  • 4/5 Marty 2 years ago on Google
    I took my parents who were visiting, on the round trip double decker tour. We were 30 minutes early, so we got first in line to be the top level which gave a great view the entire ride. *Pro tip: sit on the left side to avoid the few overhanging tree branches that might try to whack ya*. The guide was bilingual, and informative. I didn't learn much more than I already knew from living in Ottawa for 10 months and coming here on a school trip several years ago. My parents loved it, and it was nice to be the passenger for 90 minutes. Our driver, Luc, drove so smoothly and it was comfortable! Would recommend for total newbies to Ottawa, and seniors who might enjoy being the relaxing drive and gorgeous veiws.

  • 5/5 Ree S. 5 years ago on Google
    Did the 1.5 hour double decker bus tour. The tour was pretty good and the guide was nice and answered questions. Got some good shots of landmarks all over Ottawa and learned some stuff too. Did want to do the amphibious tour too, but there was a 4.5 hour wait for next tour due to being sold out on previous time frames.

  • 5/5 Claire B. 2 years ago on Google
    What an amazing experience! I finally had the opportunity to go on the Lady Dive Tours after having grown up here in Ottawa! The tour was on time and extremely well run, with very professional and friendly staff. I learned so many fun facts about Ottawa, both explained perfectly in English and in French. Our tour guide was willing to answer any questions we had. The views from the river are stunning, you cannot get this special perspective of the city any other way! So very worth it! Highly recommend!

  • 5/5 Towhidul W. 5 years ago on Google
    Very interesting tour. It all depends on the driver and your guide you have. Ours were great. He kept talking about history and story behind the attraction. One should try this ..... no doubt 👍👍

  • 1/5 Sonia D. 3 years ago on Google
    (Translated by Google) The host spoils the tour with the sound of poor quality speakers and much too loud !! He speaks without stopping impossible to appreciate well! It was mostly in English, the French was poorly translated or the jokes incomprehensible ... I felt like I was in a tourist factory. I do not recommend this activity! At the end of the day I felt like I had been tricked .... (Experience made in summer 2019) (Original) L’animateur gâche le tour avec le son des speaker de mauvaise qualité et beaucoup trop fort!! Il parle sans arrêt impossible de bien apprécier! C’était surtout en anglais, le français était mal traduit ou les blagues incompréhensibles... J’avais l’impression d’être dans une usine à touriste. Je ne recommande pas cette activité! À la fin j’avais L’impression de m’être fait avoir.... (Expérience fait l’été 2019)

  • 5/5 Giriraj B. 1 year ago on Google
    Takes you on a road trip around the city of Ottawa and also includes part of Gatineau. The astonishing part is when it enters the Ottawa river. The guides are excellent and you get to know about the history and the actual reason/meaning behind the architecture that’s built in the city. Highly recommend if you have friends and family visiting you and also if you’d like to explore more about the city you live it.

  • 3/5 Louis C. 1 year ago on Google
    Very fun ride, guide spoke bilingual but too fast for kids to follow appropriately. We had a broken window (it stayes open!) and got we because it rained, but not due to the water trip. First time I tried this type of ride in any city, that is the reason we tried.

  • 5/5 Cecilia M. 3 years ago on Google
    It's closed as of June 2020, but I was here last year and the amphibus was excellent!

  • 1/5 P A. 1 year ago on Google
    Average tour. The guide was just speaking rehearsed lines in English and French. Seemed like you are listening to a political broadcast than a city tour. Political does not mean he was discussing politics - It was just plain boring.!!! Not a chance I will go on the same tour ever again. Good

  • 5/5 Keyuri D. 10 months ago on Google
    We were glad we took this tour for exploring Ottawa. We originally wanted to do water & land bus but buses were in maintenance that week so we ended up taking Ottawa tour bus. Guide was very knowledgeable & he explained everything in English & French- both the languages. Around an hour & a half of Bus ride was very comfortable & enjoyable watching & learning about important landmarks & sites in Ottawa.

  • 5/5 Anne E. 10 months ago on Google
    Best and amazing experienced tour with Christina. She's the best . Eventhough it's raining but she still be able with us on the 2nd deck and she is really enjoying what she's doing . Thank you so much . We have the best time listening to the wonderful history of each place .God bless

  • 3/5 Zeuxis 9 months ago on Google
    I booked my family for Amphibus Tour and the classic Classic City Tour. Feel I wasted my money since those two tours are quite similar, guides even used same jokes! Way to expensive to do both, could have save money and just done one of them. They should offer bigger discounts for people who book both.

  • 3/5 Laurie S. 10 months ago on Google
    I learned a lot on this short tour, about Ottawa and Canadian history. Bus is clean and comfortable. No glitches. Very professional. I give it only 3 stars because the entire tour my ears were assaulted by an extremely loud B grade speaker system. So unnecessary. It undermines the whole trip.

  • 5/5 RALPH C. 8 months ago on Google • 6 reviews
    Great experience when visiting the nation's capital! Great views of the city on land and navigating the Ottawa river! The Amphibus tour from Lady Dive Tours is worth checking it out. The tour guide and the bus captain were very friendly too!

  • 5/5 Rocio M. 5 years ago on Google
    The amphibus offers a nice ride in the Ottawa River as well as a guided tour around the most iconic Ottawa places

  • 5/5 Jimmy V. 3 years ago on Google
    Outstanding client service. Got into an accident with them a few years ago when their bus rolled across their lane into my car, crushing it against the curb and causing quite extensive damage. The manager asked a few basic questions when she came on site, never challenged / questioned my story, and was extremely apologetic. Followed up numerous times with phone calls, promising to pay for all repairs with the dealer, and did so promptly and no hassle on my end. All businesses should strive for this level of ethical behaviour in their dealings with their clients.

  • 4/5 Sonia V. 4 years ago on Google
    All the tour guides and drivers were wonderful! Very pleasant and friendly. They answered all our questions and made our trip very special. We did the Amphibus and double decker bus tour as well as purchased tickets for 1 museum on their website. I found it to be a good deal, we had a full day of hop on, hop off tours which was good for us. The bus was always on time so be prepared to leave on time. If you really want to explore the city more I would suggest buying the 2 day option, next time we may do that. Book the earliest bus possible so you can have lots of time to explore. Definitely recommend both tours, the amphibus is great if you have kids they will certainly enjoy it.

  • 5/5 Dhaval P. 4 years ago on Google
    Well worth it! Great views of both Ottawa and Gatineau. There's no better way to see the locks of the Canal than by using this tour.

  • 5/5 E A. 4 years ago on Google
    Excellent service excellent experience

  • 5/5 Gilles R. 4 years ago on Google
    (Translated by Google) We really enjoyed this guided tour, thanks to the very interesting comments of Pierre, and the conduct of Ron who regularly bothered to clean the windows so that we can see the buildings and panoramas despite the rain .... thank you their ! (Original) Nous avons vraiment apprécié ce tour guidé, notamment grâce aux commentaires très intéressants de Pierre, et à la conduite de Ron qui a pris la peine régulièrement de nettoyer les vitres pour que nous puissions voir les bâtiments et panoramas malgré la pluie.... merci à eux !

  • 4/5 Marion C. 4 years ago on Google
    (Translated by Google) Very good food, nice card, unfortunately very loud (Original) Sehr gutes Essen, schöne Karte, leider sehr laut

  • 5/5 Rafael G. 4 years ago on Google
    We were visiting the city for the first time. And this bus tour through the city gives you a very good idea of the history of the city. But most importantly it helps you so much to get an overview of the city. This way you can decide easily what you want to visit on your own. Can only recommend for everyone being the first time here staying longer than a day.

  • 4/5 Linda G. 4 years ago on Google
    Great ride

  • 5/5 Giovanna D. 4 years ago on Google
    Loved this unique tour experience! I just wish I could have done it two times in a row, it was so good:) Marcelle and Ken were fun, and even with the loads of info he had for us, and in two language's, he still was relaxed and made the tour fun with humour

  • 5/5 Amatullah B. 4 years ago on Google
    This was a Great tour! The Amphibus was so cool. What a great experience. The crew were very knowledgeable and informative. I would recommend this tour it was great.

  • 4/5 myz j. 4 years ago on Google
    Good way to see Ottawa

  • 5/5 Stephanie S. 4 years ago on Google
    (Translated by Google) Very good visit with a bilingual guide who made the visit live. Very impressive on the water. I recommend. (Original) Très bonne visite avec un guide bilingue qui faisait vivre la visite. Très impressionnant sur l eau. Je recommande.

  • 5/5 Rama Krishna D. 4 years ago on Google
    The best tour to cover major attractions in Ottawa by land and water.. Amphibus cruise was great and my kids loved it.

  • 5/5 Curtis G. 4 years ago on Google
    Great tour. Good route. Nice to be able to you're around as much as you want and get on and off. Tour guides wear informative.

  • 3/5 KERSUZAN k. 4 years ago on Google
    (Translated by Google) No visit seen from water only (Original) Pas visiter vu de l'eau seulement

  • 5/5 Amit A. 4 years ago on Google
    awesome

  • 5/5 Iswarya M. 4 years ago on Google
    It was great newer experience than a normal cruise

  • 5/5 igor m. 4 years ago on Google
    Quick informative tours, great experience

  • 5/5 Douglas C. 4 years ago on Google
    Unique experience with the amphibious bus, friendly service, would highly recommend to give it a go if you have kids.

  • 5/5 Hina T. 4 years ago on Google
    Good trip u can visit all places

  • 5/5 Valerie F. 4 years ago on Google
    An awesome tour you gotta try when in Ottawa.

  • 5/5 Louis M. 4 years ago on Google
    Very informative about Ottawa and the region of it

  • 4/5 dany B. 4 years ago on Google
    (Translated by Google) Super amphibus tower (Original) Super tour amphibus

  • 5/5 Marco P. 4 years ago on Google
    (Translated by Google) Very interesting. (Original) Très intéressant.

  • 5/5 Sally T. 4 years ago on Google
    Very enjoyable and memorable tour and would certainly recommend

  • 5/5 Stephen H. 4 years ago on Google
    A nice way to see Ottawa and learn a little bit of history.

  • 5/5 Saturn 4 years ago on Google
    Amazing tour.

  • 4/5 Francois B. 4 years ago on Google
    (Translated by Google) Super, .but it's hot on the bus (Original) Super,.mais il fait chaud dans le bus

  • 5/5 Dávid N. 4 years ago on Google
    Fantastic ride tour in Ottawa.

  • 3/5 J.M. T. 4 years ago on Google
    Was an thorough tour, but the bus was not as decribed (as it had a roof) and our guide was at times hard to understand.

  • 5/5 Arnaud B. 4 years ago on Google
    (Translated by Google) To do nothing better than just superb (Original) A faire rien de mieux juste superbe


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