5/5 Kaitlyn M. 9 months ago on Google • 4 reviews
An
exceptional
experience!
We
walked
into
True
Bijoux
with
some
of
our
late
Father's
jewelry
and
a
vintage
diamond
ring
we
found
at
the
bottom
of
his
sock
drawer.
We
had
learned
of
them
and
their
vintage
expertise
through
@amyin613
(instagram).
Alex
spent
considerable
time
with
us
and
helped
us
decide
what
the
plan
was
for
my
Father's
pieces,
and
the
diamond
ring.
He
was
extremely
personable
and
truly
genuine
-
I
was
in
awe
of
his
passion
for
jewelry
and
his
customer
service
skills
were
beyond
5
stars.
Alex
provided
recommendations
on
resizing
the
pieces
of
my
Father's,
for
my
sister
to
now
wear,
and
even
offered
to
clean
and
detangle
his
gold
chain
at
no
cost.
He
had
a
watch
that
had
considerable
wear,
and
Alex
was
honest
about
the
fact
that
True
Bijoux
does
not
specialize
in
watches
and
recommended
their
sister
store,
Howards.
Regarding
the
diamond
ring,
I
chose
to
completely
restore
it
and
re-size
so
I
could
wear
it.
As
it
was
likely
a
family
heirloom
piece
whose
origins
were
a
bit
of
a
mystery,
Alex
provided
insight
on
how
old
he
thought
it
was,
how
long
it
was
worn,
the
metals,
etc.,
and
also
noted
that
the
ring
had
been
resized
at
some
point
with
gold
mixed
with
a
low-grade
metal.
His
expertise
was
wonderful
and
you
could
tell
he
was
so
passionate
about
jewelry
and
the
unique
work
True
Bijoux
does;
they
have
a
goldsmith,
Heather,
who
trained
in
Europe,
works
with
her
hands
on
each
piece
using
old
world
methods
as
opposed
to
mechanical/automated
work.
Alex
brought
her
over
and
asked
for
her
insights
and
we
made
a
plan.
Weeks
later,
we
picked
up
our
pieces.
My
ring
honestly
looks
brand
new.
The
details
they
improved
made
a
huge
difference.
I
felt
the
pricing
was
very
fair
-
I
had
the
ring
completely
re-shanked,
all
of
the
pieces
holding
in
the
diamonds
fixed
(repointed),
and
the
piece
polished.
It
retained
its
vintage
charm
and
authenticity,
but
with
the
integrity
to
now
survive
being
on
my
finger
without
the
band
breaking
or
diamonds
falling
out.
Alex
kept
me
in
the
loop
the
whole
time
-
he
let
me
know
when
the
piece
was
complete,
he
sent
me
via
text
very
cool
before
and
after
photos,
and
remembered
me
and
my
sister
from
over
a
month
beforehand.
Every
staff
member
we
encountered
was
lovely
and
friendly.
I
got
my
engagement
ring
at
People's
years
ago,
and
don't
get
me
wrong
I
do
love
it,
but
the
pieces
-
and
the
experience
-
at
True
Bijoux
make
me
wish
I
had
gone
there
and
purchased
something
with
them.
Do
not
hesitate
to
go
there,
even
just
to
check
them
out.
I
felt
zero
pressure
from
any
of
the
staff
and
they
were
welcoming
and
so
helpful.
First
photo:
before
Second
photo:
after
Third
photo:
me
wearing
the
piece
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