Amazing experience, as always at Davidson's (and with John especially)! John helped create a stunning custom, engagement ring for my wife, and was incredibly understanding and attentive to every detail. John is someone who is in the business of building lasting relationships, and always puts his clients first. I can't count the number of times I asked "if you were me, what would you do". Never trying to sell more or convince you of anything you don't ask for. Having known John for many, many years now, there is no where else we'd go (we travel from Toronto to Ottawa for Davidson's). We've purchased an engagement ring, both wedding bands, several sets of earrings (pearls, and others), and will be buying many more items in the future I'm sure. Being younger professionals, we always have a tough time being treated with the same respect as others, and I can say that is never an issue here. 11/10 - do not go anywhere other than Davidson's!

My husband bought my engagement ring here and absolutely loved his experience. He had Dina helping him, who I later met and is extremely sweet & helpful. She is genuinely interested in others’ stories, so she helps you find jewelry that works best for you. We got our weddings bands here as well because of his great experience and absolutely love them!

A huge thanks to Nicole and Davidson’s Jewellers for rescuing my rings that were stuck on my finger - I had almost given up and resorted to having them cut off but after some more online research, I had discovered that Davidson’s Jewellers carries the “ring rescue” device - free of charge! Nicole was able to get my rings off using the compression device and luckily didn’t have to resort to cutting them off! Nicole was an absolute pleasure to deal with and I will be back in the future to have my rings sized. Thanks again, Nicole & Davidson’s Jewellers - you made my day. 💍🫶🏻

Went to Davidson's Jewellers to get a ring off. I tried it on too soon postpartum and couldn't get it off with any of the Google methods I found. They used the "Ring Rescue" and it was off within 10 minutes. They were also very compassionate and understanding about everything. Highly recommend them. Their customer service really is unbeatable

I recently had a ring of my mother’s rebuilt at Davidson’s. Dina was extremely helpful and personable, explaining options thoroughly and providing expert advice. I’m very happy with the ring. Big thank you Dina for your help.

I can't say enough about the positive experience we had with Val. She did a gorgeous job custom designing a wedding band to match my engagement ring, and helped us pick a coordinating wedding band for my husband. My engagement ring (purchased elsewhere) is an unusual shape, and Val designed an intricate, beautiful band that is able to be worn together with the engagement ring or is stunning on its own. She listened to everything I was looking for and was patient working through a number of options throughout the process. Val is very talented, kind, and a pleasure to work with.

I recently had a ring made by Davidson’s and could not be more pleased! I want to especially recognize Valerie Giff for her design and helpfulness. She was a delight to work with! Judy Parè

Recently, I visited Davidson Jewellers as I was desperate to get a ring off my finger that’s been stuck for years. I have never been more impressed with a retail experience than this instance with Davidson Jewellers. Not only are the staff knowledgeable and professional, they are compassionate and went so above and beyond to help me. Nicole in particular was able to save my wedding ring from being cut and I could not be more grateful and appreciative. Overall just an extremely positive experience and would 100% recommend them for any and all future services!

Very friendly and knowledgeable staff that make it a relaxing environment to be in with no added pressure. Big thanks to Dina for her help on the engagement ring and bands! Highly recommend Davidson’s Jewellers

Our first experience with Davidson's Jewellers was absolute bliss, and I say first, because there will most certainly be more. We brought in some older jewellery to recreate into a wedding band and we were looking for my fiancé's wedding band. In both cases, they carefully walked us through all of the options and underlying details. It was a joy to work with - and learn from - them. They were clearly invested in creating a beautiful experience for us, and the final products were outstanding. We are so grateful to them for their services. Pure perfection. Thank you!

We're so happy that we went with Davidson's to get my wedding band. José was wonderful to work with: knowledgeable, attentive and always aiming to please. He had the ring made on short notice so that we could take it out of province for our wedding and it was exactly what we were hoping for! They also did an amazing job resizing my engagement ring. When we picked it up it looked better than when my husband first bought it! We're so pleased - thank you!

My wife and I are getting married and I had a very hard time finding the right ring for her. She kept sending me ideas for expensive designers I simply couldn't afford. I went to Davidson's Jewellers with some of these pictures and they created a custom ring based on my wife's dream ring. Not only was the service impeccable and the final product of amazing quality (VS, brilliant cut diamonds) but the price was also a fraction of what large chains would charge for the same design. I highly recommend Davidson's!

My teenage daughter got her mother's wedding ring stuck on her finger. After numerous attempts with different 'online hacks', including the dental floss trick, we booked an appointment with the Nicole the Goldsmith at Davidson's to try the Ring Rescue device. Within 20 minutes the ring was off! Nicole was amazing. She kept my daughter engaged (distracted) throughout with very pleasant and curious conversation (a difficult thing to do with any teenager!). The pic with the Ring Rescue device looks uncomfortable given the colour of the finger, but my daughter said there was no feeling, except some tugging at the end. The best part is that the ring did not have to be cut. Truly an amazing device, and an equally amazing experience. Thank you Nicole and Davidson's Jewellers!

I got my wedding band from Davidsons and had a great experience. Absolutely no complaints. The staff are super friendly/ knowledgeable, not pushy and great communicators. The jewellery is good quality and fairly priced. 100% recommend!

We customized our engagement ring with Valerie Giff and it was one of the best purchasing experiences we have ever had. She is amazing! She was always available to answer any of our questions and was very knowledgeable. Thank you so much for helping us select our perfect engagement ring. Kevin and Jamie

Wanted to say how incredible our experience was at Davidson's. We had the pleasure of working alongside Valerie to custom design the perfect rings for us. Being new and naive to all what diamond and jewels entail, she took the time to go over every little detail to ensure we understood what it was we were looking for. Valerie was such a delight to work with; she kept us updated constantly through the whole process and her excitement and enthusiasm was the highlight of going in for fittings and little details. Highly recommend her if you are looking to create the perfect ring for you! Thank you again from the bottom of our hearts for making our dreams come true! I love my "Valerie" ring and will wear it proudly (and show it off all the time). - Jana and Paul

Lori and all the people at Davidson were amazing. They turned a piece of family jewellery that was not being worn into two stunning pieces that are worn all the time. From the beginning with designing, through models and making, they were true professionals. I can’t thank them enough!

Needed a link added to my watch strap. I walked into the store and immediately was received with very prompt, professional and warm service. A knowledgeable salesperson explained the process of adding the link and mechanics involved. Before adding an extra link, he expanded the micro-setting to let me try it out. I came back an hour later as it seemed still a bit tight. Different salesperson assisted me, promptly, professionally and added an extra link for no charge. This kind of exceptional service - it would appear to me - is par for the course for Davidson's. Thank you for doing what you do with professionalism and grace.

I highly recommend Davidson's Jewellers. They have reset and resized rings for me in the past, so when I decided to remodel my mother's engagement ring, there was no question who I would ask. Valerie did an outstanding job throughout the whole process. She listened to what I wanted, really understood what I was looking for, and then sketched eight beautiful ring designs for me to choose from. The final ring is absolutely stunning. Thank you so much!

I had several projects to have completed. My Father’s wedding ring…. I wanted to have the gold and small diamonds incorporated in a pendant and Valerie designed 2 awesome pendants, one for my sister and one for me. The experience from start to finish was amazing. Working Valerie is positive, creative and enjoyable.

Without a doubt, the best jewelry store I have ever delt with. I had a ring made, which Valerie designed with precision and care. The owner was equally helpful, friendly and unbelievably knowledgeable. What a team! Highly recommend this store. My ring is stunning and I couldn't be happier.

Lori and John helped me pick an engagement ring and made it seem effortless. I know nothing about diamonds, which means they had a difficult task ahead, but they took the time to explain every detail and were very attentive to my concerns and requests. One of the biggest hurdles was my extremely tight timeline, and while other stores told me it was impossible, they went above and beyond, kept me updated through every step of the process and got it done. They really made this experience a wonderful one and I couldn’t thank them enough. They are an incredible team and would recommend them to anyone.

Davidson's was recommended by a friend when I was looking for a reputable appraisal for some estate jewelry and possibly resetting a diamond ring. I couldn't have been treated better. Thank you Val for my beautiful new ring.

Wonderful experience and customer service from Valerie! I had ordered my partner's engagement ring from an artisan online, and needed to change the main stone for a different gem. I emailed a few other jewelers in Ottawa and all either said they couldn't help or gave me a quote that was as much or more than I paid for the original ring. Valerie at Davidson's saved me--she was patient with my questions, sent me my quote by email (which was so reasonable!) a few days after I visited the store, and did a beautiful job on the ring, which I'm now SO excited propose with!

Excellent, no-pressure environment and knowledgeable staff. We had a great experience picking out our wedding bands. Pina was fantastic to work with - thanks!

I walked into Davidson's anxious about needing to have three gold bands removed from a chronically swollen finger. For months I had tried hard to remove them on my own and now the radiologist was clear that they had to come off prior to an x-ray. There was considerable sentimental value involved and I was resigned to the idea that the rings would have to be cut through in the process. But no. Nicole patiently and confidently worked the rings free from my finger, using a truly amazing device designed to make the job easier. No cutting. I was delighted not to have had the rings destroyed and Enrico and Nicole assure me that the rings can be resized and made to fit properly once the swelling has been resolved. That everyone involved was attentive and personable on a busy Saturday afternoon says a lot about the high level of service at Davidson's. I will be back when it's time for the redesign.

Update: I am very happy I reached out to this business. They understand what small business' mean to a community. After speaking to the owner I feel understood and appreciated. He took the time to reach out personally, what excellent customer service! Coming from working at a small business myself I will continue to support Davidsons and encourage everyone to support local! *************** I have recently left my position after 20 years and was given a gift from my employers. I chose to exchange my gift as it was not really my style. I do not wear a lot of jewelry therefore have no idea of what things cost. I arrived and told the lady that I had something to exchange and was looking for options within my budget. She asked what I was looking for, I explained I didn't know what options I would have in that budget. She did not offer any suggestions but just waited until I came up with something. After I mentioned diamond studs, she showed me 2 options; both were above the cost of my exchange. I do like the earrings I purchased, but I now am understanding that there are different quality of diamonds available that I was not offered. Maybe I didn't have to get the best stone and could have had a bigger. I felt that I was being pushed to spend more, and that as it was an exchange she was not very interested in helping me make a decision. That being said I have friends that love this location and have never had this experience

I can’t say enough about the wonderful experience I had working with Val for my anniversary bands. She listened, was open to feedback and came back with several drawings to make sure what I dreamed of became a reality. Her professionalism was amazing. Not to mention made our tight timeline work😁Thank you so much and I love my rings!

Thank you Valerie and the Davidson's team for redesigning my engagement ring and wedding band. The final product brought me to tears. I absolutely love it!

My family and I have been using Davidson’s for years and they have always been amazing! I always trust them with my jewelry when we need an appraisal, they’ve always been great with resizing and most recently with designing new custom rings for my partner and I. Val is a GENIUS and could figure out exactly what I wanted, even when I wasn’t sure myself! Their customer service is exceptional. Can’t say enough good things!