Goldart Jewellery Studio image

Goldart Jewellery Studio

Jewelry store Jeweler Jewelry designer Jewelry repair service Diamond dealer Jewelry engraver Jewelry appraiser Jewelry manufacturer

One of the Top rated Jewelry engravers in (Old) Ottawa


Address

722 Bank St, Ottawa, ON K1S 3V2, Canada

Website

www.gold-art.com

Contact

+1 613-230-5333

Rating on Google Maps

4.90 (54 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 4 pm
  • Sunday: Closed
  • Monday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (42) Goldart (18) Mark (15) engagement (14) service (13) pieces (11) design (11) experience (10) quality (9) Joanna (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 George H. 1 year ago on Google • 36 reviews
    My partner and I were searching for wedding bands, and we came to Goldart because of great word of mouth. The floor staff (salesperson and designer) were courteous, friendly, and helpful. We found bands we really loved thanks to the staff. However, at checkout we asked about warranty and the estimate for the full price. A woman who I believe was the manager gave non responses to our questions in a rude and condescending manner, almost as if she was offended we even asked such questions. It is a big purchase, so I don’t believe these questions were out of line. When the designer came back, she answered our question clearly and directly (lifetime warranty, if there are any issues they will address them). The designer asked the manager if she wanted to apologize and she gave a condescending non-apology. At that point, we cancelled our order. It’s a shame because this was going to be an extremely easy purchase and the service we received up to this point from the salesperson and designer was great. This was a special moment for us ruined by one person.
    10 people found this review helpful 👍

  • 5/5 Dr. S. 9 months ago on Google • 11 reviews
    My experience at Goldart Jewellery Studio was nothing short of exceptional. Their dedication to craftsmanship, quality, and customer satisfaction is evident in every aspect of their service. The selection of jewellery at Goldart is stunning. They have a diverse range of pieces, from traditional designs to more contemporary styles. Whether you're looking for an engagement ring, a special gift, or a treat for yourself, you'll find a wide array of choices to suit your taste and budget. One thing that stands out about Goldart is the uniqueness of their pieces. Unlike mass-produced items you might find elsewhere, each piece at Goldart is distinctive, showcasing a blend of creativity and superb craftsmanship. The staff at Goldart is genuinely knowledgeable and passionate about their craft. They were able to explain the different characteristics of gems and metals, and guide me in choosing the perfect piece. I never felt rushed or pressured to make a decision, but instead, felt like I was in expert hands. Additionally, their after-sales service is impressive. It's reassuring to know that they offer repairs and maintenance to ensure your jewellery retains its beauty and value. I also admire their commitment to ethical sourcing. It feels good to purchase from a studio that values not just quality, but also responsible business practices.
    4 people found this review helpful 👍

  • 5/5 Cassandra W. 1 year ago on Google • 4 reviews
    Joanna designed my gorgeous ring and the experience was stellar the entire way thru. She was friendly, creative, and came up with the loveliest designs. We've thankfully used their expertise to repair sentimental pieces that were purchased elsewhere and the repairs made the ring better than ever! Super knowledgeable and friendly staff all around. Will definitely recommend to friends :)
    3 people found this review helpful 👍

  • 5/5 Pamela D. 1 year ago on Google • 9 reviews
    Jewelry designers, creators, with extraordinary attention to detail. Their workmanship and knowledge of each gemstone is exceptional. Johanna and Mark have designed several pieces for me. I am always asked where my jewelry comes from because it is stunning and unique. I have never needed a repair or replacement gem unlike other pieces I have from other jewelers. Need an extra star for this amazing family business.
    2 people found this review helpful 👍

  • 5/5 Dick W. 1 year ago on Google
    This is a very cozy family owned jewelry shop. They are both supremely skilled and very adept at transcribing those skills into stunning pieces of art. I have recommended many friends to seek them out for custom pieces as well as jewelry cleaning. Their prices are fantastic and their service is excellent!
    3 people found this review helpful 👍

  • 5/5 Jaroslav Christopher F. 1 year ago on Google
    What a wonderful family business! Mark and his team brought our stories to life by creating us pieces that are personalized works art. We loved how they worked with us throughout the process and paid close attention to important details. This kind of service is a gem in itself. Goldart is the place to have your jewelry made that you will cherish for a lifetime!
    3 people found this review helpful 👍

  • 5/5 ClaIre G. 3 months ago on Google • 3 reviews New
    Mark, Helen and Joanna deserve much more than 5 stars! Our experience with Goldart started this fall with asking for repair of jewellery. We ended up redesigning a bracelet and my wedding ring/engagement ring. It was such a pleasure every step of the way to work with Mark on design and his attention to detail and quality workmanship as well as capturing my likes and dislikes were outstanding! The process was incredible and the end result breathtaking! We're planning more reworking of old jewellery in 2024! 1 month ago, our son announced that he was going to propose to his girlfriend just before Christmas. We sat with Mark again, the process of picking a stone, waiting for it to arrive, then his advice on designing the setting, taking into account our son's wishes, was an incredibly exciting process! When we picked it up, we were all blown away by the ring. Our son proposed yesterday and his fiance is over the moon about her ring! If you are looking for unique design, quality workmanship, Goldart is the jewellery shop you want to visit! Thank you so much, Mark, Helen and Joanna!
    2 people found this review helpful 👍

  • 5/5 Vincent della Z. 1 year ago on Google
    Bought my wife an engagement ring at Gold Art, had to get it assessed for insurance coverage. Upon initial review of paper work assessor noticed it said all stone are “ideal cut”. He told me that’s near impossible, no one would ever make such a high quality ring. A few days later when I picked up the ring and insurance papers he confirmed, every stone was in fact all “ideal cut” and mentioned he has rarely ever seen such a well made ring. Thank you Gold Art!
    2 people found this review helpful 👍

  • 5/5 Stephanie L. 1 year ago on Google
    When my partner and I started talking about getting engaged, we came to GoldArt as we have heard nothing but good things from friends and family and knew we wanted something custom. Everybody was so kind and the attention to detail is impeccable. My husband had a custom engagement ring made for me from GoldArt and it is nothing short or absolutely stunning. Joanna took the time to really get to know my style and my vision for my future engagement ring, but also kept enough of it a surprise for me to be blown away when the question was popped! Fast forward two years and we finally got married, of course we came back to have our wedding bands made and we couldn’t be happier. 10/10 recommend!!
    2 people found this review helpful 👍

  • 5/5 mf b. 1 year ago on Google
    I accidentally dropped my engagement ring in the driveway, and was driven over by a car. Not one stone feel out nor loose fitting. They took the ring in right away to review/clean after the accident. Truly incredible build quality second to none with impeccable service. If you are looking for any jewelry, I would highly recommend.
    2 people found this review helpful 👍

  • 5/5 Simon Hørup E. 3 years ago on Google
    I went to Goldart in search of an engagement ring. It's overwhelming to start! There's so many choices, and it feels so permanent. I didn't fall in love with anything I saw at first. But Joanna helped guide me through the process. We settled on creating a custom design from a few pictures of rings I liked. She gave me the confidence to go through with a design without consulting my fiancee-to-be, and it worked out beautifully, keeping the surprise for the engagement day. I can't recommend Joanna enough. Advice to you is to show up with some pictures of what you like, and they'll help you get to the finish line.
    1 person found this review helpful 👍

  • 5/5 Sally T. 4 years ago on Google
    Twice now I have brought in a broken ring that my mom had given me thinking it was unrepairable, and both times Joanna and Mark have brought it back to life. I am so thankful to them both - the ring means so much to me! Over the years, I have purchased a pair of earrings here set with rare gem stones, and a beautiful gold necklace and pendant. Both beautiful pieces of art! Ottawa is so lucky to be the home of this talented jewellery studio!
    1 person found this review helpful 👍

  • 5/5 Alex O. 2 months ago on Google • 7 reviews New
    Wonderful service! They fixed my chain clasps for me so quickly and efficiently. I'm thrilled. Big thanks to Helen who helped me out while being cheerful and kind. You're awesome.

  • 5/5 Chris B. 8 years ago on Google
    When it came down to creating an engagement ring for my fiancée, Mark took the time to sit down with me and explain the difference in quality between different diamonds, bands and settings as well as what certain price points will allow in regards to quality of materials used. These were all things I knew nothing about before setting foot in Goldart Studios. People, you will be absolutely astonished at what these guys can do! I presented Mark with a photo of what my fiancée's dream ring looks like and in about a weeks time he created the most beautiful ring I had ever seen and stayed well within my budget. My overall experience was beyond amazing! Do not shop anywhere else until you have stopped in to Goldart Jewellery Studio, you will not be disappointed. Thank you guys for a hassle-free experience and a truly flawless ring!!

  • 5/5 George Z. 5 years ago on Google
    An exceptional service experience. Mark and Joanna spent time understanding what I wanted, and providing the right amount of guidance and expertise to build us a one-of-a-kind engagement ring. My fiancée was so happy with the finished product, and is routinely hearing comments about how stunning her ring is.

  • 5/5 Marlene M. 4 years ago on Google
    We had the pleasure of working with Goldart to design our rings and we could not be happier with the quality of our jewelry as well as the exceptional customer service provided to us. It was fun getting to partake in the design process and would recommend you consider custom designed jewelry for the outstanding craftsmanship that Goldart delivers.

  • 5/5 Audrey 4 years ago on Google
    My fiancé and I came to Goldart to find his wedding band ... they provide us with excellent customer service , great help and patience to pick design and stone. amazing workmanship Thanks once again for this special ring

  • 5/5 David H. 4 years ago on Google
    Amazing workmanship. Great help and patience from concept to drawings to final piece for a unique and special one of a kind set of earrings. Thank you Goldart!

  • 5/5 Chris H. 5 years ago on Google
    Gold Art -Exceptional Service and Honesty My now husband and I purchased our rings at Gold Art.The service from the initial design, selection of diamonds and follow-up were perfect. We were immediately put at ease by Mark and his lovely wife. I will always remember Mark saying “I make art”. He delivered on that! We both are often complimented on the design of the rings. We would highly recommend Gold Art for any jewellery.

  • 5/5 Krista B. 1 year ago on Google
    I brought a ring in to have a stone reset. They were able to repair it quickly, and also double-checked the other stones in the ring to make sure they were all secure. Highly recommend for kind, professional and efficient service.

  • 5/5 Vivian L. 3 years ago on Google
    Mark (the owner) is a wonderful jeweler and was happy to fix my crooked ring. His staff is amazing and the shop is full of treasures. Unique designs and just top-notch craftmanship... glad I found this gem of a shop in Ottawa. 10/10!

  • 5/5 Melanie B. 2 years ago on Google
    What an incredible experience we have had here!! My husband and I are having a vow renewal after 20 years married and were wanting to have my engagement and wedding ring redone as the band was broken. They came up with an incredible design of creating 1 ring from my 2 and it turned out spectacular! I never thought I'd own such a beautiful ring, its stunning. From my first visit until I picked up the ring they made it an amazing experience. Thank you Goldart!

  • 5/5 Nicole M. 1 year ago on Google • 1 review
    Fantastic family owned Business. They were very helpful and informative when coming to a piece of jewelry I had been wanting for years. I finally took the plunge and brought my idea in that I had for a custom ring piece. I told them what I was looking for, how I wanted it, and they brought my vision to life. The owners are such sweet people and listened to my story as to why I wanted this piece, and how much it means to me. They took that to heart and made it that much more special for me. So pleased with my stunning ring and recommend them for all future purchases. I can't wait to get my next pieces from them!
    4 people found this review helpful 👍

  • 5/5 Charlotte B. 1 year ago on Google • 1 review
    What an amazing experience I just had today! This warm and friendly family owned business made my day. I walked in and they looked at my damaged engagement ring right away (it had a run in with a swinging door which bent a prong). Not only did they polish both my engage and wedding ring, but they fixed my engagement ring on the spot!!! And … at NO CHARGE! I couldn’t be happier. I will definitely be coming back … or sending my husband … for an anniversary ring? 😊
    4 people found this review helpful 👍

  • 5/5 Robyn A. 3 months ago on Google • 2 reviews New
    Goldart crafted my wedding bands to fit around my engagement ring (different artist) and created such a beautiful piece of art. This is a wonderful family owned business that provided me custom design options to choose. For such a large decision, they made it such a beautiful experience!
    1 person found this review helpful 👍

  • 5/5 Tess L. 2 months ago on Google • 1 review New
    Mark has consistently crafted beautiful pieces for my family over the years. Recently, I entrusted him with resizing a cherished sentimental ring from my grandmother, and the care and efficiency he demonstrated was truly remarkable. The warmth and familial service provided by both Mark and Helen made me feel completely at ease. Leaving the shop, I had full confidence that my ring was in great hands. I eagerly anticipate returning for my special day, knowing I'll create a beautiful ring with them.
    1 person found this review helpful 👍


Call +1 613-230-5333 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ On-site services
    • ✓️ In-store shopping
    • ✗ Online appointments

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