Featured Reviews


Frequently mentioned in reviews: ring (40) Maison (33) time (20) jewelry (18) store (17) experience (17) engagement (17) staff (17) wedding (15) recommend (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alessandra C. 1 year ago on Google
    We recently went into the jewelry store as they so generously donated a ring to the wedding show and my daughter was the lucky recipient. I have never in my life come across such an incredible business owner. He met us as we came in the door and was so kind in every way, he truly went above and beyond anything we were expecting. After such incredibly hard times during Covid it was nice to see a business owner treat his clients with such kindness and generosity. He took the time to get to know my daughter and her story, by the time we left we felt like we had just spoken to a friend we hadn't seen in a long time. I highly recommend you shop here for your next jewelry purchase you absolutely won't be disappointed. I won't ever shop anywhere else going forward! Thank you for such an incredible experience.
    1 person found this review helpful 👍

  • 5/5 Mathieu L. 2 years ago on Google
    Not really sure where to begin... I decided to go with La Maison d'Or and I'm so glad I did. I went with a custom engagement ring and the process was so easy and fantastic. I dealt with Rita and her expertise and friendliness is just so nice to see. It was an absolute joy to deal with Rita throughout the process and the end result was absolutely mind blowing. The fact that it's a local, family business is a nice added bonus too. I will be back for our wedding bands for sure and really look forward to working with the team at La Maison d'Or. PS: The store is absolutely stunning too. Great selection!
    1 person found this review helpful 👍

  • 5/5 Amy P. 3 years ago on Google
    Jessica helped build us the engagement ring of my dreams: a simple oval solitaire that is delicate (and durable!!). I couldn't be happier! We love that our purchase supports this small family business and the incredible staff at La Maison D'or! If I could give them 100 stars I would!!
    1 person found this review helpful 👍

  • 5/5 majeeda k. 6 months ago on Google • 14 reviews
    I absolutely love the engagement ring my fiancé bought from here! It’s gorgeous! And he mentioned that the customer service was extremely professional. The staff was super kind and helpful. I am so happy he bought the ring from here. Thanks so much!:) I highly recommend this place for all future buyers!

  • 5/5 Nicolas L. 6 months ago on Google • 9 reviews
    Just purchased my wedding ring. Was very happy with experience. Kind staff didn't make me feel shy or awkward as I do not own or wear jewelry. Strongly recommended if you have little knowledge on the subject! Thank you again!

  • 5/5 Beverley G. 3 months ago on Google • 6 reviews New
    The service, courtesy and professionalism you receive at la Maison D’Or is equal to none and not seen much these days. Brent Harden and his daughter Jessica are extremely knowledgeable and operate their business with integrity and a sincere desire to see their clients happy with their purchase. On my last visit Laura handled my request to my complete satisfaction. While she was undeniably well trained. Her own lovely personality and innate professionalism were also obvious. I would encourage anyone to shop here. They have beautiful, unique product displayed in a gorgeous setting. Nov 29, 2023 Beverley Greeley.

  • 5/5 Maureen B. 6 months ago on Google • 4 reviews
    I went in today to have some TLC performed on my rings. Erica was so lovely to deal with. She walked me through what she was doing and why. She took her time asked me questions about my ringed in order to best help me. I have been going to this shop for many years and I trust them completely. They do beautiful custom work and they capture exactly what you have in mind. I highly recommend them!

  • 5/5 Kayla M. 6 months ago on Google • 4 reviews
    We had the absolute pleasure of having Laura guide us through the process of picking an engagement ring and wedding rings. Laura was extremely patient with us and spent months and months making sure our rings were curated to perfection. Not to mention she is an absolute sweetheart who truly has a passion in this industry. The best diamonds you will find with the absolute best staff. We will definitely be back for anniversary rings and much more. Thank you so much Laura!!!

  • 5/5 Jhon T. 2 months ago on Google • 3 reviews New
    La Maison D'Or, a delightful family-owned jewelry store, left me enchanted with its exceptional quality and personal touch. Rita's knowledge and warmth made my visit truly memorable. Her passion for the craft and genuine assistance added a special touch to the experience. For a unique and charming jewelry experience, La Maison D'Or is a hidden gem. Thanks to Rita and the team for making my visit extraordinary. Highly recommend!

  • 5/5 Rémy A. 4 months ago on Google
    We have been regular customers for many years now and have always found it a genuine pleasure to visit La Maison d'OR. The welcome is authentic and warm, true to core values of a family owned business. Of particular interest is the wide selection of beautifully crafted unique items from equitable sources in every budget range. Perfect for an heirloom to symbolize that special occasion. Do visit :)

  • 5/5 Mike H. 7 months ago on Google
    Exceptional service and outcomes! We replaced a very special wedding band and had some repairs to an engagement ring. The journey and outcome was amazing. Custom ring designed and built beautifully… results included a beaming wife, reason to return to the Maison D’Or and loads of respect for the dedicated staff. Thank you Erica and the entire team.

  • 5/5 Chuck V. 10 months ago on Google
    Amazing store! Great prices but it's really the staff, the owner, Brent and the quality of the jewelry that keeps us coming back time and time again. It doesn't have to be an engagement ring nor a wedding ring set, you can simply want a piece of jewelry then go get the most amazing piece at LA MAISON D'OR! The way the staff as well as the owner, Mr. Harden treats you, makes you feel like the family you have always dreamed of. You will always come out of the store with the biggest,happiest smile on your face. Don't take our word for it, go and see it for yourself.....you won't be disappointed.

  • 5/5 Alexanne P. 1 year ago on Google
    My fiance and I had the most wonderful experience working with Laura. She was very kind, helpful and informative. She did all she could to allow me to get my dream ring while staying within our budget. And when there was a slight issue with the sizing, Tammy made sure to get my ring resized very quickly so that I could make an engagement party on time. Thank you to this wonderful team for their professionalism and for going above and beyond.

  • 5/5 Maxime L. 6 months ago on Google
    I didn't know what to expect when shopping for an engagement ring. La Maison d'Or offered an impeccable and personal service! The staff was really friendly and offered me a drink as soon as I walked in. Amey was really knowledgeable and friendly. She remembered me every time I walked in and welcomed me with a genuine smile. They have a good diversity of products and I will be a long time customer for sure!

  • 5/5 Sandra F. 11 months ago on Google
    We went in looking for wedding bands with an idea of what we wanted but had been unsuccessful in finding “just the right ones” at other jewellers. Tracy took the time with us and listened to what we were looking for and then showed us exactly that! She was so kind and patient in helping us to find the rings that we will wear for the rest of our lives. This store has everything: beautiful jewelry, custom options, and wonderful staff. Thank you!

  • 5/5 Alexander M. 8 months ago on Google
    The entire staff at Maison D'or are just absolutely lovely. Yesterday, my Mom and I went in and spoke with Tracy/Traci who was gracious, kind and an absolute gem for answering all of our million questions about getting jewelry appraised. She and the owner Brent helped us set up an appoint to go over 85 pieces of my Aunt's estate. Today, we went for that appointment and met with Brent. He, out of the kindness of his own heart, did all the pieces for a rough appraisal for free - which he didn't have to. He was very impressed with my Aunt's collection. We set aside a number of pieces for professional and long term appraisal, and he informed us that we didn't have to pay today but upon pick up. We even offered a deposit, but he refused. While we were there, we were checked on, waited on with some water and had a fun time. For one brief moment, it didn't feel like we were going over the Estate jewelry , my Mom and I were just having fun. They offered their condolences, listen to our stories and made us feel like we picked the right place to do our business. 10/10, highly recommend, also their jewelry is so amazing. Definitely a store to come back to for appraisal, and obviously, to shop at. Will be back in the future.

  • 5/5 H M. 1 year ago on Google
    Beautiful store inside Place d'Orléans with a very large selection to suit all tastes and budgets. The staff is amazing, very knowledgeable and will help you with everything you need, they are patient and never pressure the customer. This has been our jewelry store for every occasion for over 25 years and I recommend it highly!

  • 5/5 Cory J. 11 months ago on Google
    They are Amazing! From the first time we walked in 19 years ago. We needed a unique engagement ring sized and a wedding band to match. They fullfilled my every expectation. They have a way of making you feel like their most important customer. I will continue to recommend them to anyone who asks. Thank you for your amazing service! Cory J

  • 5/5 Courtney H. 1 year ago on Google
    It was an absolute pleasure to work with Tracy and Brent at La Maison D’Or. We felt comfortable and confident with Tracy helping us find an engagement ring, as she was extremely respectful and laid back. Tracy was kind, genuine, and down to earth when I had questions - and there were many. She went above and beyond multiple times to ensure I was 100% satisfied with my ring throughout the selection and sizing process. We had a modest budget, and were never made to feel as such. When selecting my ring between two options we had the opportunity to meet Brent, who ultimately helped me make my decision. He brought us into the hallway to see the ring in the sunlight shining through the sky light window - a moment we will remember forever. He was knowledgeable and could tell how to help me make my choice. Everyone there is a true professional at their trade. We are thrilled to give our business to La Maison D’Or and the Harden family as they take care of their clients as such - family. I look forward to returning to purchase our wedding bands. Thank you x a million!! Courtney + Robert

  • 5/5 Daniel M. 1 year ago on Google
    Brent and Tracey took exceptionally good care of me and my fiancé all the way through our buying experience. This is not your run-of-the-mill jewelry store. Every diamond is hand picked so that you will get EXACTLY what you want. The staff go above and beyond to make sure you have all of the information you need, to make the best decision when buying/designing the jewelry you want. When it’s all done, they step up and help with even more service making sure you know exactly how to protect your investments. I cannot speak more highly of this store and I 100% recommend making La Maison D’or your home for all your jewellery needs.

  • 5/5 Feraas A. 2 years ago on Google
    I had a stellar experience working with Tracy and Brent at La Maison D'or. I explained to them that I was tight on time as I was making a surprise trip to propose to my girlfriend. From the moment I stepped foot into the store, I felt at ease. I had a very specific vision for what I wanted the ring to look like. Their experience and attentiveness to detail was so professional, they were able to handle my situation perfectly!! I will definitely be recommending them to everyone I know! Thank you so much for making this special moment PERFECT!!

  • 5/5 The Winning F. 2 years ago on Google
    From start to finish Rita was fantastic. Friendly, not pushy, caring and so professional. It is obvious she loves what she does. Rita ensured we were well informed throughout the process of creating a custom ring. I love it! From now on, La Maison D’Or will be our family’s go-to jeweller!

  • 5/5 Ben M. 2 years ago on Google
    My fiance and I were so thrilled and happy with the service we got at La Maison d'Or! We were able to get a customized ring to our specifications and the best customer service all throughout the process. Our consultation with Brent was phenomenal and we love the result!! We definitely look forward to all our future jewellery needs from the best jewellery store in Ottawa!! Thank you so much to the whole team!! We would 100% recommend!!

  • 5/5 Christophe M. 2 years ago on Google
    Too bad there are only 5 stars I can give. What can I say, you can buy jewelry anywhere but you won't receive the same service and acumen you would get at La Maison d'Or. I am extremely happy with my purchase and the experience of shopping here is what made all the difference. Brent and Jessica, thanks again for an exceptional experience.

  • 5/5 Holly L. 2 years ago on Google
    We met with Rita to pick out a ring and she was amazing! She never pressured us and let us take our time. She was very informative and supportive. The ring is stunning! I would highly recommend going to see La Maison d'Or Jewellers!!!!!

  • 5/5 Les L. 2 years ago on Google
    Excellent family run jeweller. Had two pieces (engagement and wedding band) designed and produced in house. Lovely experience. Tracy was a huge help from start to finish, and she loves the rings!

  • 5/5 Bonaventure K. 3 years ago on Google
    I really had a great experience choosing my engagement ring. Rita was wonderful, patient and very professional during the entire process. I have benefited from her great advice and knowledge. The ring is exactly as I had envisioned it. I would definitely recommend La Maison d'Or!!!

  • 5/5 Lynn P. 1 year ago on Google
    I had my wedding and anniversary rings resized and repaired. Tammy was very helpful and put me at ease that my rings would be safe. My rings look amazing just like the first day I got them. Beautiful work. I would recommend this store. Thank you.

  • 5/5 Greg M. 2 years ago on Google
    Over the years, the staff at :La Maison d'Or have always treated me in a professional and courteous manner, especially Rita and Arpi. I feel valued and welcomed. Keep up the great work!

  • 5/5 M Legault (Fusili P. 1 year ago on Google
    I always thought of La Maison d’Or as the engagement ring specialists but that’s not why I recently visited the store. A beautiful sapphire pendant caught my girlfriend’s eye and I wanted to surprise her with it at a later date. I made an appointment with Jessica to further inquire about the piece. The stone colour wasn’t as dark as another one that we had seen but the pendant setting was perfect. Jessica explained that a customized pendant could be made. It was surprisingly affordable and easy to achieve the perfect end result. Now that I know customization isn’t only for engagement rings and just how easy the experience is, I will definitely think about it for other jewelry pieces. Thank you for your time and patience Jessica. and to La Maison d’Or for this beautiful and unique sapphire pendant!

  • 5/5 Julie E. 1 year ago on Google
    The service that was provided at La Maison D'or was exceptional! Rita helped us find the perfect engagement ring and wedding bands and went beyond to make sure we had the most beautiful rings within our price range. Absolutely no pressure, extremely friendly staff. I would definitely recommend this store and will continue to shop here.

  • 5/5 Kim M. 2 years ago on Google
    It was a very pleasant experience from beginning to end. They make you feel very welcome and spent a lot of time making sure to understand what we were looking for and find the most beautiful diamond. They took my old ring and made it into such a beautiful piece. It was even more spectacular than I could of imagined. This is the second piece of custom diamond jewelry that they have made for us and both experiences were excellent. I would highly recommend La Maison d’Or!

  • 5/5 Guy M. 1 year ago on Google
    Staff was extremely friendly and helpful. Follow ups were always done efficiently! Their selection of jewelry is varied and special orders are welcome. Many thanks to Myrna and her team for their exceptional service. Shopping in this lovely store was a very pleasant experience. Highly recommended.

  • 5/5 Diane L. 1 year ago on Google
    I enjoy shopping at La Maison d'Or, as the staff is always friendly, courteous, and knowledgeable. My latest purchase arrived on time and the owner generously gave me a discount resulting from the recent price increase in gold. La Maison d'Or offers a quick free cleaning just for dropping by, as well as an annual cleaning and free appraisal. Thank you for the great service and quality products!

  • 5/5 Lauren A. 1 year ago on Google
    La Maison d'Or was an amazing help when it came to creating a custom engagement ring for my fiancé! Laura was very knowledgeable when going through the different options with me and succeed in creating the perfect design during my appointment. La Maison d'Or got everything made and packaged perfectly even with the time crunch of needing it done before our vacation. The whole staff is welcoming, kind, and very well informed on their brands and services. In the end, my fiancé and I proposed to each other at the same time (!) and are both so happy with our rings. We will absolutely be starting our search for wedding bands with them when the time comes. Incredible service!

  • 5/5 EpisodeShow 1 year ago on Google
    I wanted to take a moment and share my experience with La Maison D’Or. Before proposing to my Fiancé, I had tried multiple stores (Tiffany Co., Spence diamonds, etc.) of course looking for something unique. All great options but nothing compared to La Maison D’Or… There was just something different about them. From the moment I stepped through the doors, I was welcomed with open arms. They helped me build the perfect ring I had envisioned for my proposal. Something that caught my eye besides the exceptional work done on the ring had to be the team environment. Our Specialist Tracy was fantastic and knowledgeable but having the Owner Brent and also his daughter Jessica give their insights was really special to me personally. At this point of the journey, I truly felt as if I was part of the family and not just buying a ring from anywhere else. You can really tell this is a family-owned business that resonates passion and truly care about their customers. They listen carefully and find ways to ensure your dreams come true no matter what your budget is. For me that’s what made the difference and made my experience memorable. Thank you once again La Maison D’Or/team for helping my vision become a reality. Sincerely, Jordan

  • 5/5 Tammy W. 1 year ago on Google
    I love my new “redesigned” ring! A few years ago, my son drew a sketch of how I wanted my engagement and wedding band to be blended together. Recently I was browsing around Orleans Mall and casually walked into La Maison D’Or and was pleasantly greeted by Tracy. I asked Tracy if it would be possible to redesign the two rings together and she said yes. Thankfully I kept my son’s sketch in my purse (it was tattered by then) I showed it to Tracy. She immediately said, we can work with your son’s sketch, no problem! Tracy was very thorough when describing the steps involved for the new design. She put my mind at ease that my rings would be in experienced hands and that I would be notified of the progress along the way. I received the ring, Wow the transformation was exactly what my son had drawn! It is simply beautiful! Not only did my husband give me these rings 28 years ago, they've now been redesigned by our son. How special is that?!? Thank you Tracy and La Maison D'Or for your fine attention to details, your personal touch, and craftsmanship.

  • 5/5 Linda H. 1 month ago on Google • 1 review New
    Would definitely recommend. Had a ring designed 2 years ago using my own diamonds. Very patient in helping me with the design. Lots of opportunities to review and change. Couldn't be more pleased. Back again today for repair to another ring and purchase of diamond band. Very knowledgeable friendly young woman.

  • 5/5 Andrea F. 2 months ago on Google • 2 reviews New
    The staff are always so friendly and welcoming. The owner designed a wedding ring for me. I really love my ring and enjoy receiving compliments. Every year I get my ring cleaned and the diamond assessed to ensure it is not loose. The service is always excellent and I look forward to my annual visit.


Call +1 613-837-1001 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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