Farrah Fine Jewellers image

Farrah Fine Jewellers

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service

One of the Top rated Jewelers in Ottawa


Address

499 Terry Fox Dr unit 25, Kanata, ON K2T 1H7, Canada

Website

www.farrahjewellers.ca

Contact

+1 613-592-1923

Rating on Google Maps

4.80 (253 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 5 pm
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: Farrah (76) ring (43) recommend (22) experience (22) engagement (21) Sarah (19) Fine (19) rings (18) Jewellers (17) service (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bruck W. 5 months ago on Google • 3 reviews
    Farrah and Sarah were so professional and very helpful in my whole journey to find the perfect ring for my perfect fiancé ☺️ They helped me design a ring to my liking with expert advise on latest trends and recommendations for what would be fitting given choices and sizing. They did their best to be in my budget and even accommodated with discounts for the right ring! They have a wealth of choices and varieties! 10/10 would recommend!
    2 people found this review helpful 👍

  • 5/5 Alex F. 1 year ago on Google
    We could not be more thrilled with the service at Farrah Fine Jewellers. Farrah and Sarah helped us with our wedding rings and engagement ring. The service was A+ throughout the entire process. Farrah would call to check in on a regular basis, and everyone in the store made us feel like family. Honest, reliable, and so kind. Thanks again for all your help! We will absolutely be referring all our friends and family, and look forward to keeping in touch. Alex & Brigitte
    2 people found this review helpful 👍

  • 5/5 Colleen C. 3 years ago on Google
    I am so pleased that my Fiancé found Farrah Fine Jewelers for my engagement ring. It was very important to both of us to support a local business as well as have a personalized experience, and Gabriel was the perfect fit for us! He made my Fiancé feel comfortable throughout the process, even helped him pick the diamond and setting to be a bit more personal, and was genuinely excited for us on our engagement. The attention to detail and care towards us and the ring is something we have been raving to all of our friends and family. If you are looking for a jeweler, I highly recommend you taking the time to visit their store. Completely in love with my ring!
    2 people found this review helpful 👍

  • 5/5 C S. 1 year ago on Google
    * please forgive the photo's colour! My poor photography skills combined with a dark and yellow room... After bringing in antique silver jewelry from India for cleaning to Farrah last summer, they are our go-to jewelers. Farrah herself was quite familiar with antique jewelry and made my experience pleasant hearing her personal experiences with interesting family heirlooms. The original earring posts were so thick and sharp I was thrilled Farrah was able to build more modern (safe) ones for a reasonable price. My wedding ring needed to have work done as well and now I can bring it in for a free cleaning anytime. Recently brought in an old ladies watch of my grandmother's and though the gold plating on watches isn't able to be redone, they buffed it and it looks so good, I couldn't even notice the uneven gold patches that were previously such an eyesore. They've been dependable and work quickly. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Becca 1 year ago on Google
    Farrah and her team offer exceptional quality and customer service. They are incredibly knowledgeable and professional and care deeply about their clients. They went above and beyond for us and I ABSOLUTELY LOVE my engagement and wedding rings from Farrah Fine Jewellers. I highly recommend them for any and all fine jewelry needs. You will not be disappointed. They continue to help you care for your jewelry over the years as well. Thank you so much!
    1 person found this review helpful 👍

  • 5/5 Karen H. 1 year ago on Google
    Farrah's business was referred to me by another jeweller--a good sign I thought--and I'm so happy to have 'found' her! I had some ideas about customizing a piece that I'd been given but, fortunately, Farrah had much better ideas. She arranged to have one piece 'altered', another piece cleaned, and I was thrilled with the results. She and her staff are very welcoming and willing to share their experience in order to satisfy their clients. Dealing with this jeweller and her staff feels like visiting family. They inspire confidence.
    1 person found this review helpful 👍

  • 5/5 Cooper W. 1 year ago on Google
    Top-shelf service, all the way. I went into Farrah's for a simple watch repair, left with an engagement ring! I had been shopping for a ring for over a year. Not vigorously, but anytime I was near a jewellery store and had the time, I'd poke around, never any luck. I looked at getting one made special, but the price of that route was unreachable for me. Then I found Farrah's after googling "watch repairs near me", and after simple glance at the display cases, I had a feeling this was the place to find THE ring.... You know how at some jewellery stores you see some crazy gaudy stuff on display and you think 'who the heck does the buying here?' - not at Farrah's...at least not to me :) ...Sarah was perfectly lovely helping me, and the service was impeccable. I highly recommend Farrah's!!
    1 person found this review helpful 👍

  • 5/5 Paige H. 1 year ago on Google
    If I could give more than 5 stars I would, these guys are an absolute joy to deal with. They are professional, kind & attentive. The jeweller knew exactly what wedding band styles I was interested in seeing before I even had to ask! She helped my fiancé find the perfect ring as well, letting him try on and wear the ring around the store. We weren't rushed or pushed to decide. The jeweller also helped us with our engagement ring that we hadn't bought from them, after the previous jeweller damaged it when sizing it for us. We gave the engagement ring to Farrah's to be sent off to be repaired and sized properly, and it was returned absolutely PERFECT! They did this free of charge for us as well! I can't recommend these guys enough, if you're looking for fine jewellery, this is the place! We will be back for any of our future jewellery needs!
    1 person found this review helpful 👍

  • 5/5 A W. 1 year ago on Google
    From the moment I sat down and met with Farrah, I knew I was in good hands. For the last 5 years, I was unable to wear my engagement ring and had lost hope as I struggled to find a local jeweller who could resize it properly. Farrah was incredibly kind, patient and understanding. I felt zero pressure, and appreciated her honest advice. She gave me confidence that my ring could be rebuilt and needless to say, I was blown away with the result. Grateful for such a wonderful experience, and for such professional and friendly service. Thank you to Farrah, Sarah, and Phillip for everything! I highly recommend Farrah Fine Jewellers, don’t think twice – go see Farrah and her team!
    1 person found this review helpful 👍

  • 5/5 Emily C. 1 year ago on Google
    My engagement and wedding ring were bought online from brilliant earth, so there is no physical store that I can take my rings to for cleaning. After looking at the Google reviews I decided to take my jewellery to Farrah’s and I’m so glad I did. Farrah not only gave a complimentary cleaning to my rings that were not purchased from her store, but she also inspected them to make sure the diamonds were all still in good condition. All while I was waiting for my rings, I was taking a look at the jewellery that she has and there are some really stunning pieces! I will definitely be purchasing my next piece of fine jewellery from this store.
    1 person found this review helpful 👍

  • 5/5 Jessica Tie Ten Q. 1 year ago on Google
    Farrah is one of the most patient, generous, and down to earth owners. She is great at her craft. She made us feel like we were her only customers. Absolutely stunning results! She even let my fiancé borrow a stand in ring for the proposal! Such a gem 💎 Definitely a must for your next jewelry choice!
    1 person found this review helpful 👍

  • 4/5 Tessa L. 2 years ago on Google
    My fiance and I had a great experience at Farrah Fine Jewellers. I picked up my wedding band by Noam Carver last week and absolutely love it! Sarah and Farrah were both very helpful through out the process and the end result is amazing. They also offer free cleaning services of your rings anytime which is a nice touch. Thanks again!
    1 person found this review helpful 👍

  • 5/5 Pam N. 1 year ago on Google
    I was very pleased with my visit to Farrah. I had rings sized and they came back perfect with a sparkle cleaning. I can now wear my rings again. Everyone comments on how they sparkle. Wonderful service. The lady I consulted with was very sweet and provided helpful information. I also bought a gorgeous pair of earrings with her assistance. Highly recommend this jeweller!
    1 person found this review helpful 👍

  • 5/5 Melissa S. 1 year ago on Google
    I recently went to Farrah Jewellers to have a necklace & 2 rings repaired. I was so impressed how beautiful my jewelry turned out! Staff was kind, knowledgeable & professional. My rings were not purchased at Farrah’s, but they offered complimentary cleaning services anytime. Overall, my experience was amazing & would highly recommend them to anyone! Thanks again.
    1 person found this review helpful 👍

  • 5/5 Chelsea B. 1 year ago on Google
    My experience at Farrah Fine Jewellers was great. My husband and I worked along side Sarah to create my engagement ring! She helped us along our journey in helping me create the ring I wished for. The staff here are lovely to work with. My ring was suppose to arrive at a later date and when my husband called and asked to have it in sooner, they made this possible, allowing him to create a special moment for him and I, and as friends and family were arriving in town! Very pleased with my experience. Thank you!
    1 person found this review helpful 👍

  • 5/5 Sandra B. 1 year ago on Google
    Farrah and her team were so wonderful to work with and the atmosphere feels like home when you first walk in! My fiancé bought me the ring of my dreams at a great price. I went back there with him to get my ring resized and the process was seamless. I appreciate how much they cared about our story and the effort they put into their craft. We can't wait to go back for our wedding bands!
    1 person found this review helpful 👍

  • 5/5 Candice C. 7 months ago on Google • 36 reviews
    I took my wedding band here to get repaired. A small diamond fell out. Took me awhile to find somewhere trustworthy to fix it. I am so happy I found Farrah's. They inspected my whole set and repaired some other loose diamonds on my engagement ring. They also helped me to repair is quickly since I felt so anxious without them. Farrah called me herself to give me an update. Everyone there is super friendly and I felt very welcomed from start to finish. I highly recommend them!

  • 5/5 S M. 2 years ago on Google
    Highly recommend Farrah Fine Jewelers! Farrah and her daughter Sarah are so friendly and welcoming. It's a family owned business, not the typical jewelers store where sales associate pushing you to buy for commission.These ladies are very knowledgable and they have years of experience. They provide repair services, custom jewelry design, their showroom are amazing, and the best of all... Farrah can redesign any old jewelry to your style at a affordable pricing. I'm amazed of what design she can come up with. I'm pleased I have a jeweler I can go to and trust. I love to support our local businesses.
    1 person found this review helpful 👍

  • 5/5 maria k. 5 months ago on Google • 20 reviews
    Farrah Fine Jewellers has been my go to for a very long time. They have the most exclusive pieces. I have always received compliments on all my jewelry purchased from Farrah. Highly recommend her beautiful pieces. Above all Farrah has the most amazing interaction with all her customers. You will always leave her shop with a smile.

  • 5/5 Jeffrey L. 2 months ago on Google • 5 reviews New
    Upon entering Farrah Fine Jewellers, I was warmly welcomed with a gracious greeting and a sincere smile from the staff. Sarah, who assisted me in examining a diamond ring, exhibited exceptional knowledge, courtesy, and a commitment that surpassed the customary expectations of her role. Her dedication to ensuring that I obtained comprehensive and pertinent information was evident as she went well above and beyond her duty. I am compelled to express my utmost satisfaction with the exemplary professionalism and customer service extended to me during my visit. The experience at Farrah Fine Jewellers left an indelible impression, and I am confident in endorsing them without reservation. I look forward to returning to Farrah's for future endeavors and wholeheartedly recommend their establishment for anyone seeking unparalleled service and expertise in the realm of fine jewelry.

  • 5/5 yousra z. 5 months ago on Google • 4 reviews
    Working at Farrah’s was the most delightful experience! Farrah and Sarah welcome you with open arms, and make you feel heard, loved and appreciated. They have truly become family ! If anyone has the chance to work here I would 100% recommend, if my personal obligations were not a reason for me to move away from ottawa. Farrah fine jewellers would have been home for a long time ! I truly miss them, and the energy in the store along with the most wonderful staff they have!! It’s a place of growth, and unlike most jewellery stores deep knowledge about jewellery education. Lots of love ❤️ hope to see you at the new store opening !

  • 5/5 Chris R. 5 months ago on Google • 3 reviews
    Farrah and her staff are some of the most amazing people I have ever had the opportunity to work with. I was buying an engagement ring and know nothing about rings. She took the time to explain all the different types of cuts, types of stones, clarity etc and what it all means. Throughout the entire process she was patient answered my questions and remained enthusiastic about helping me find the perfect ring. This has been one of the most amazing experiences and I do not have enough nice things to say about her. This is the first Google review I have written and it is because of how blown away I was by the entire experience. Well done Farrah and team, you have earned a customer for life.

  • 5/5 Paul D. 9 months ago on Google
    In the last year I have had to have my wedding ring and two of my watches resized. As my wife and I have been previous customers of this jeweller and appreciated their products and services we returned to have this work done. As per usual the service and work required was exemplary. The staff are courteous and helpful and the work performed was excellent. We highly recommend this Jeweller. Paul and Cheryl Dowd.

  • 5/5 Avery R. 2 years ago on Google
    I was recently gifted a diamond ring from my grandmother and wanted to go in and discuss some potential options for how to make it suit my style more. I had such a wonderful experience in my quick trip to the showroom and Sarah was fantastic at walking me through some potential settings. She was informative, helpful, and did not place any pressure on me to purchase, which is perfect because I’m not currently engaged and was only looking to get an idea of how to use this beautiful family stone in the future. When my time comes, I will absolutely return to visit Sarah and get my dream ring.

  • 5/5 TEEJAYSENS 2 years ago on Google
    Farrah Fine Jewellers was a pleasure to purchase my engagement ring from. Friendly professional staff with lots of knowledge on the new trends of jewellry. I had a custom engagement ring done from picking the diamond itself in no setting to also picking a beautiful diamond filled setting. From start to finish done in 4 weeks. I've found my future jeweller I will be back to Farrah Fine Jewellers!

  • 5/5 Hafiz H. 2 years ago on Google
    Farrah Fine Jewellers has phenomenal service. I've been closely working with Farrah for over a year to find the perfect diamond for my fiance's dream custom engagement ring, and that we did!!! Farrah was super patient and went above and beyond to make sure everything was perfect. She brought my vision to life and exceeded my expectations. I would highly recommend Farrah Fine Jewellers, 10/10.

  • 5/5 Elizabeth Louise M. 9 months ago on Google
    I wanted a ring for my 40th wedding anniversary which is ruby but have never felt red was my colour. After frustrating experience with other jewellers Farrah fine jewellers was a breath of fresh air. Sarah designed a beautiful channel band of pink tourmaline and diamonds. Amazing service they really listen to what you want and make you feel special.

  • 5/5 SandS L. 2 years ago on Google
    We have been customers of Farrah's for over 20 years and the customer service provided by Farrah and her staff has been outstanding! From Farrah's professionalism, knowledge and attention to detail, she has made our special occasions even more special. Farrah not only helps make the right selection but continues to provide care with cleaning, inspections and ongoing maintenance. We have built a wonderful relationship with Farrah and her staff and would highly recommend their services to anyone looking for a first class experience.

  • 4/5 Adam S. 2 years ago on Google
    Only because I got unlucky and a mistake was made.. others 5 stars... I took my old tissot watch to get the battery swapped. In and out even under big retail restrictions Farrah herself was there manning the store. She is great truly and I can only imagine she's probably a really great bosses to work for. There was an issue with the seal on my watch and a little water got inside... I called her and she asked me to come back to get it fixed. She fixed it totally, cleaned it out too very good care of it and no charge to me, she just felt bad that it had happened i think. I'll certainly be back... stuff happens but she made it right. She is thoroughly pleasant to do business with. HIGHLY RECOMMEND

  • 5/5 Julie-Ann W. 1 year ago on Google
    It has been such a great experience dealing with Farrah! I went in to change the band on my engagement ring. After a few days having my new ring I realized I wasn’t happy with it. Farrah went above and beyond to make sure I received exactly what I was hoping for. She has been so helpful over the last few months and the end result is perfect! Thanks again Farrah!!

  • 5/5 Megan T. 2 years ago on Google
    Such a lovely store!! Has a wide range of beautiful, quality pieces in all price ranges. The staff is attentive, sweet, and kind, and has the best mother/daughter team ever! Farat and Sarah are two of the loveliest, nicest, most genuine and most professional business owners I've met, and Farrah's remains my favourite jewellery store.

  • 5/5 Pippa M. 10 months ago on Google
    Farrah fine jewellers has repaired two of my rings (engagement and eternity), both rings were repaired well and had no issues afterwards. Their staff members are friendly and courteous and their jewellers skilled. I would not hesitate to recommend their services.

  • 5/5 Maria K. 2 years ago on Google
    I have been to many jewellers, nothing compares to the professionalism, honesty and selection as Farrahs. My Fiancé went to several jewellers in Ottawa each of them tried to push him to a direction that suited them most and kept trying to close the deal. On the opposite the folks at Farrah made sure to give him all the information that he needed to make the right decision for him. Through the process they guided him and let him take his time to pick the design, size and style. It was the best decision, I love love love my ring! I was so pleased with the result, Farrah is now my go to jeweller for everything!

  • 5/5 T H. 2 years ago on Google
    My husband and I had such a great experience at Farrah. Sarah helped us with some special pieces and made the entire process so seamless. The pieces were repaired, rebuilt and they are simply stunning. There is only one jeweller for us and it’s Farrah Fine Jewellers. Sarah, it was such a pleasure to work with you, thank you. We’ll be back!

  • 5/5 Sylvia F. 11 months ago on Google
    Farrah Fine Jewellers helped me revitalize my wedding and engagement rings which were both 24 years old. My original solitaire was lovely but it was set in a boring setting. Both rings needed resizing and replating. With Farrah’s excellent design assistance I decided on a beautiful custom design adding additional diamonds 💍on the sides and bonus stones on the shank. I am exceptionally pleased with my updated rings. Thank you so much.

  • 5/5 casey l. 1 year ago on Google
    Likely one of the best experiences I've had. Professional, extremely polite and the product is second to none. Dealt directly with Farrah, and she took the time to explain everything, communicated incredibly well, and even brought in other diamonds to look at. Terrific experience!

  • 5/5 Jordan S. 1 year ago on Google
    I had such a great experience here. Farrah and her team helped me get a beautiful custom engagement ring for my fiancé, and she absolutely loves it! Farrah and her team are so amazing and truly cared about helping me get the perfect ring for my fiancé. I highly recommend going here if you are looking for an engagement ring, or any type of jewelry!

  • 5/5 Louise C. 2 years ago on Google
    My husband and I have been dealing with Farrah for a number of years. We highly recommend Farrah Fine Jewelers! Farrah and her daughter Sarah are extremely friendly and welcoming. They always provide exceptional service. They have a wide range of beautiful quality pieces and their prices are fair. Farah went above and beyond to help my husband find the perfect engagment and wedding rings. Farrah and her staff continue to provide care with cleaning and inspection of our rings. Thank you Farrah and staff for the ongoing amazing customer servce.

  • 5/5 Ahmad T. 1 year ago on Google
    I have been to many jewellery stores throughout the city and surrounding areas to buy jewellery for my close ones. One day I decided to go to Farrah fine jewellers because I like to support local, but I didn’t know I landed on the best jewellery store in the city! I had the best experience dealing with Sarah and Farrah picking out my wedding ring, they go over their products from A to Z. They will make sure to get you a high quality product for an unbeatable price. Looking forward for my next occasion to go back!

  • 5/5 curtis l. 8 months ago on Google • 2 reviews
    The best! From the minute you walk through the doors Farrah's friendly staff treat you like family. With so much personal touch and professional expertise I couldn't imagine shopping for an engagement ring anywhere else. Farrah and her staff go above and beyond to give you the best customer experience. It's evident their passion and care shines through the service. They are so knowledgeable and transparent about anything industry related. Couldn't recommend this fine establishment more! Thank you for making our experience so memorable.

  • 5/5 Linda R. 4 months ago on Google • 1 review
    I have purchased several treasured pieces of jewelry from Farrah Fine Jewellers. Farrah and Sarah are very knowledgeable and they offer a range of beautiful and unique jewelry. Not only do Farrah and Sarah remember me, they remember what pieces I have previously purchased and will assist with suggestions of new pieces to complement them. Their customer service is unsurpassed so it is always a pleasure to visit whether I am looking for another piece of jewelry or simply having a battery replaced in my watch. I highly recommend Farrah Fine Jewellers!


Call +1 613-592-1923 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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